Phoenix

Overview
Untere Wiestistrasse 11, Zermatt, 3920 Switzerland
Near Zermatt-Matterhorn Ski Paradise
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
Highlights
Free WiFi
Free buffet breakfast
Bicycle parking available
Fitness facilities
Select your room

Check-In 3:00 PM - 7:00 PM

Check-Out 10:30 AM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Banquet hall
  • Bicycle parking available
  • Bicycle rentals nearby
  • Bicycle tour information
  • Check In: 3:00 PM - 7:00 PM
  • Check Out: 10:30 AM
  • Children not allowed
  • Comprehensive recycling policy
  • Cross-country skiing nearby
  • Daily
  • Double-glazing on all windows
  • Downhill skiing nearby
  • Elevator
  • Energy-saving switches
  • Express check-out
  • Fireplace in lobby
  • Fishing nearby
  • Fitness facilities
  • Food and water bowls
  • Free WiFi
  • Free breakfast
  • Free buffet breakfast
  • Front desk (limited hours)
  • Guest will receive an email before arrival 5 days
  • Guests will receive an email with special check-in instructions
  • Helicopter/airplane tours on site
  • Hiking/biking trails nearby
  • Luggage storage
  • Maximum number of pets per room 2
  • Mountain biking nearby
  • Mountain climbing nearby
  • Multilingual staff
  • No cribs (infant beds) available
  • Number of bars/lounges - 1
  • Number of meeting rooms - 1
  • Only dogs and cats are allowed
  • Parasailing nearby
  • Pets allowed
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Rock climbing nearby
  • Ropes course on site
  • Secured bicycle storage
  • Service animals not allowed
  • Ski equipment rental shops nearby
  • Ski lessons available nearby
  • Ski storage
  • Sledding nearby
  • Smoke-free property
  • Snowboarding nearby
  • Snowshoeing nearby
  • Swimming nearby
  • Television in common areas
  • Tours/ticket assistance
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Water-efficient showers only
  • Water-efficient toilets only
  • Wheelchair accessible – no
  • Ziplining nearby

Contactless check-out is available

Essential workers only - NO

Cashless transactions are available

Day 1

Breakfast Backerei Fuchs - Enjoy freshly baked goods and a cozy atmosphere, just a 5-minute walk from your hotel.
Lunch Chez Vrony - Savor traditional Swiss cuisine with a modern twist, located in Findeln, approximately a 30-minute walk or a 15-minute ride from your hotel.
Dinner Restaurant Whymper-Stube - Indulge in classic Swiss dishes in a charming setting, around a 7-minute walk from your hotel.
Activity Gornergrat Railway - Experience breathtaking views of the Matterhorn on this scenic train ride, about a 10-minute walk to the station from your hotel.

Day 2

Breakfast Cafe du Pont - Start your day with a hearty breakfast in one of Zermatt's oldest cafes, about an 8-minute walk from your hotel.
Lunch Findlerhof - Enjoy the sun terrace with spectacular Matterhorn views, located in Findeln, about a 30-minute walk or a 15-minute ride from your hotel.
Dinner Restaurant Julen - Experience traditional hospitality and local specialties, just a 10-minute walk from your hotel.
Activity Matterhorn Glacier Paradise - Explore Europe's highest cable car station and enjoy stunning views, a 15-minute bus ride to the base station and then a cable car journey.

Day 3

Breakfast Matterhorn Bakery - Grab a quick and delicious breakfast, only a 6-minute walk from your hotel.
Lunch Bergrestaurant Blatten - Dine in a cozy mountain restaurant, about a 40-minute hike or a 20-minute ride from your hotel.
Dinner Saycheese! - A gourmet restaurant offering a variety of cheese fondues, just an 8-minute walk from your hotel.
Activity Hiking the 5 Lakes Walk - A scenic hike offering views of the Matterhorn reflected in mountain lakes, the starting point is accessible by a 20-minute bus ride.

FAQs about Phoenix

What time is check in?

Check in time is 3:00 PM - 7:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 10:30 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at Phoenix?

Yes, there is a gym/fitness area available on-site at the property.

Is Phoenix pet friendly?

Yes, pets are allowed. Maximum number of pets per room 2

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