Hotel Lagoon

Overview
Subteniente Lopez Av. México, Santa Elena, 77965 Mexico
In Santa Elena
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
Highlights
Free WiFi
Free parking nearby
Pets allowed
Wheelchair-accessible pool
Select your room

Check-In 2:00 PM - 4:00 PM

Check-Out 12:00 PM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • 24-hour front desk
  • Check In: 2:00 PM - 4:00 PM
  • Check Out: 12:00 PM
  • Coffee/tea in common areas
  • Designated smoking areas
  • Distance from property (ft) - 16
  • Distance from property (meters) - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Free newspapers in lobby
  • Free parking nearby
  • Free reception
  • Free self parking
  • Garden
  • Laundry facilities
  • Lot hours - 24 hours
  • Luggage storage
  • Maximum number of pets per room 2
  • No elevators
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Only dogs and cats are allowed
  • Outdoor furniture
  • Pet max weight (per pet) in kg is 30
  • Pet max weight (per pet) in lb is 66
  • Pets allowed
  • Picnic area
  • Pool sun loungers
  • Professional property host/manager
  • Proposal/romance packages available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Terrace
  • Tours/ticket assistance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Contactless check-in is available

Contactless check-out is available

Cashless transactions are available

FAQs about Hotel Lagoon

What time is check in?

Check in time is 2:00 PM - 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a pool at Hotel Lagoon?

Yes, there is a pool on-site at the property.

Is Hotel Lagoon pet friendly?

Yes, pets are allowed. Maximum number of pets per room 2

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