DoubleTree by Hilton Ottawa Downtown

Overview
33 Nicholas St., Ottawa, ON K1N 9M7 Canada
Near Byward Market Square
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

Novotel Ottawa City Centre offers a range of cool amenities including a bar/lounge, gym, pool, spa, and a pet-friendly policy.

Highlights
Vegetarian breakfast available
Free WiFi
Wheelchair accessible parking
Free use of nearby fitness center
Select your room
4.0
05-Sep-2026
"Good"

The hotel was clean and updated and check in was quick and smooth.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2026 at a C$193.99 average nightly rate.
4.0
01-Sep-2026
"Hotel Service"

Excellent customer service.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Aug 27 to Sat Aug 29 2026 at a C$215.99 average nightly rate.
5.0
19-May-2026
"Great staff welcoming environment comfortable (accessible) room"

We were given the choice of an accessible room immediately upon arrival, something that we had not asked for. The facility and thoughtful design, along with the helpful concierge, made everything seamless.

(Individual traveler, booked 1 room)
Verified Review, stayed from Tue May 19 to Wed May 20 2026 at a C$281.06 average nightly rate.
5.0
20-Mar-2026
"Wonderful Spot"

The parking garage is a little tricky if you have a larger vehicle, otherwise, everything else was great! Clean, convenient location for everything we wanted to do, pool was clean and warm and the chocolate chip cookie at check in was SO good.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Mar 15 to Wed Mar 18 2026 at a C$163.99 average nightly rate.
5.0
20-Mar-2026
"Wonderful Spot"

The parking garage is a little tricky if you have a larger vehicle, otherwise, everything else was great! Clean, convenient location for everything we wanted to do, pool was clean and warm and the chocolate chip cookie at check in was SO good.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Mar 15 to Wed Mar 18 2026 at a C$163.99 average nightly rate.
5.0
14-Mar-2026
"Excellent"

Excellent stay excellent location.

(Group coordinator, booked 2 rooms)
Verified Review, stayed from Wed Mar 11 to Thu Mar 12 2026 at a C$201.99 average nightly rate.
5.0
05-Mar-2026
"Ottawa Hilton"

Walking distance to downtown venues Very accommodating staff.

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Feb 27 to Sat Feb 28 2026 at a C$148.15 average nightly rate.
View all reviews

Check-In 3:00 PM - anytime

Check-Out 12:00 PM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The onsite parking lot is managed by a third party.
  • 24-hour front desk
  • Access to nearby indoor pool
  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Boat tours nearby
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Canoeing nearby
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 3:00 PM - anytime
  • Check Out: 12:00 PM
  • Comprehensive food waste policy
  • Concierge services
  • Conference space
  • Conference space size (feet) - 1744
  • Conference space size (meters) - 162
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Dry cleaning/laundry service
  • Elevator
  • Express check-in
  • Express check-out
  • Food and water bowls
  • Free WiFi
  • Free use of nearby fitness center
  • Front entrance ramp
  • Golfing nearby
  • Green Key Global
  • Guest education on local ecosystems and culture
  • Hiking/biking trails nearby
  • Housekeeping on request
  • Ice skating nearby
  • Kayaking nearby
  • LGBTQIA+ friendly
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Number of accessible parking spaces - 1
  • Number of bars/lounges - 1
  • Number of indoor pools - 1
  • Number of restaurants - 1
  • Organic food
  • Pets allowed
  • Pool sun loungers
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Rafting nearby
  • Recycling
  • Reusable cups only
  • Reusable tableware only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Showcase for local artists
  • Smoke-free property
  • Snowboarding nearby
  • Stair-free path to entrance
  • Terrace
  • Vegan menu options available
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Contactless check-in is available

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Delicious warm chocolate chip cookies upon check-in

HD TV's

Free Wi-Fi in public spaces

Premium bath products by Crabtree & Evelyn

DoubleTree Fitness Guest Rooms

Green-Certified Hotels

Eforea Spa offers three customized experiences for any guest

Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Day 1

Breakfast Wilf & Ada's - A cozy diner known for its delicious breakfast dishes. Located 1.5 km from Novotel Ottawa City Centre.
Lunch Elgin Street Diner - A popular spot for comfort food and classic diner fare. Located 1.3 km from Novotel Ottawa City Centre.
Dinner ByWard Market - A vibrant and historic market offering a wide range of dining options. Located 1.2 km from Novotel Ottawa City Centre.
Activity Parliament Hill - The iconic seat of Canada's federal government, offering guided tours and beautiful views. Located 1.1 km from Novotel Ottawa City Centre.

Day 2

Breakfast Art-Is-In Bakery - A trendy bakery and cafe serving artisanal breads and pastries. Located 3.2 km from Novotel Ottawa City Centre.
Lunch Pure Kitchen - A popular vegetarian and vegan restaurant offering healthy and flavorful dishes. Located 1.9 km from Novotel Ottawa City Centre.
Dinner The Whalesbone - A seafood-focused restaurant known for its sustainable and delicious dishes. Located 2.4 km from Novotel Ottawa City Centre.
Activity National Gallery of Canada - A world-class art museum showcasing a diverse collection of Canadian and international art. Located 1.7 km from Novotel Ottawa City Centre.

Day 3

Breakfast The Scone Witch - A charming cafe known for its freshly baked scones and delicious breakfast sandwiches. Located 1.8 km from Novotel Ottawa City Centre.
Lunch Beckta Dining & Wine - A fine dining restaurant known for its innovative cuisine and extensive wine list. Located 2.3 km from Novotel Ottawa City Centre.
Dinner Play Food & Wine - A contemporary restaurant offering a menu inspired by local and seasonal ingredients. Located 1.6 km from Novotel Ottawa City Centre.
Activity Rideau Canal - A UNESCO World Heritage Site and popular attraction for skating in winter and boating in summer. Located 1.4 km from Novotel Ottawa City Centre.

FAQs about DoubleTree by Hilton Ottawa Downtown

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at DoubleTree by Hilton Ottawa Downtown?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at DoubleTree by Hilton Ottawa Downtown?

Yes, there is a pool on-site at the property.

Is DoubleTree by Hilton Ottawa Downtown pet friendly?

Yes, pets are allowed. Service animals are allowed

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