Kigali Serena Hotel
This luxury property features 148 air‑conditioned rooms with free WiFi, a full spa (treatment rooms, steam room and sauna), an outdoor pool with poolside bar and a children's pool, plus a restaurant, coffee shop, 24‑hour room service, fitness facilities, concierge and airport shuttle.
Check-In 2:00 PM - midnight
Check-Out 11:00 AM
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- 24-hour business center
- 24-hour front desk
- Airport transportation (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Business center
- Check In: 2:00 PM - midnight
- Check Out: 11:00 AM
- Children's pool
- Concierge services
- Dry cleaning/laundry service
- Elevator
- Express check-in
- Express check-out
- Fitness facilities
- Free WiFi
- Free self parking
- Garden
- Gift shops or newsstand
- Hair salon
- Laundry facilities
- Limo or town car service available
- Luggage storage
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pets not allowed
- Professional property host/manager
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Smoke-free property
- Snack bar/deli
- Spa services on site
- Spa treatment room(s)
- Steam room
- Terrace
- Tours/ticket assistance
- Visual alarms in hallways
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchairs available on site
Contactless check-in is available
Day 1
Day 2
Day 3
FAQs about Kigali Serena Hotel
What time is check in?
Check in time is 2:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
Is there a gym at Kigali Serena Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Kigali Serena Hotel?
Yes, there is a pool on-site at the property.
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What is cool about this hotel?
This luxury property features 148 air‑conditioned rooms with free WiFi, a full spa (treatment rooms, steam room and sauna), an outdoor pool with poolside bar and a children's pool, plus a restaurant, coffee shop, 24‑hour room service, fitness facilities, concierge and airport shuttle.