CROWNE PLAZA DALLAS DOWNTOWN

Welcome to the Crowne Plaza Dallas – Downtown, the Place to Meet in downtown Dallas, offering 22,000 sq. ft. of versatile meeting, banquet, wedding, and exhibition space accommodating groups of up to 2000 people. Located in the heart of downtown Dallas, our brand new hotel is within a short walk of all the downtown attractions and offers convenient proximity to all the Metroplex major attractions, including DFW and Love Field. Leisure travelers will enjoy our hotel’s location just blocks from JFK Memorial, the Book Depository, American Airlines Center, home of the Dallas Mavericks and Dallas Stars, House of Blues, and the Dallas Aquarium. The Crowne Plaza Dallas - Downtown is within a short drive of Six Flags, the Texas Rangers, the new Dallas Cowboy Stadium, and Lone Star Park. The Crowne Plaza Dallas - Downtown is within walking distance of corporate and business locations such as the Dallas Convention Center, Dallas Federal Reserve Bank, AT&T, Bank of America, IRS Training Center, 7-Eleven, Deloitte, KPMG and the Earl J Cabell Federal Building. Our hotel provides free shuttle service in a three mile radius to the Baylor Medical Plaza, UT Southwestern Medical Center, and Methodist Hospital. Discover how the Crowne Plaza Dallas – Downtown raises the bar – experience fine dining and entertainment in our high energy night club, and panoramic views from our roof-top pool, patio and private reception area.

Star Rating:   Local Attractions:   West End Entertainment District ,The House of Blues ,Dallas Aquarium Dallas Convention Center,American Airlines Center ,Superpages Center ,The Sixth Floor Museum ,Flagship Neiman Marcus ,NorthPark Mall Texas Stadium ,Lone Star Park,Six Flags over Texas ,Rodeo ,Cotton Bowl Check Rates   Check In   Check Out   Rooms   Adults   Children       1 2 3 4 5 6 7 8 9+     1 2 3 4   0 1 2 3 Planning a group or meeting? Submit a request for a group block

Photos - Crowne Plaza Dallas Downtown

Map of Crowne Plaza Dallas Downtown - Driving Directions

Map is loading... Crowne Plaza Dallas Downtown What's Near by? Miles Bank of America Plaza 0.1 Renaissance Tower 0.1 The Sixth Floor Museum at Dealey Plaza 0.2 Dallas World Aquarium 0.2 Dallas County Historical Plaza 0.2 Dallas Holocaust Museum 0.2 I.M. Pei's Fountain Place 0.3 American Museum of the Miniature Arts 0.3 Old Red Courthouse 0.3 Sixth Floor Museum 0.3 John F. Kennedy Memorial 0.3 Dallas Amtrak Station 0.4 Dallas Convention Center 0.4 Comerica Bank Tower 0.4 Downtown Dallas/West End 0.4 J. Erik Jonsson Central Library 0.4 Dallas City Hall 0.5 Majestic Theatre 0.5 Reunion Tower 0.5 Dallas Museum of Art 0.5 Nasher Sculpture Center 0.5 Trammell and Margaret Crow Collection of Asian Art 0.6 Dallas Downtown Heliport (JDB) 0.6 Cathedral Santuario de Guadalupe 0.6 Dallas JPMorgan Chase Tower 0.6 Morton H. Meyerson Symphony Center 0.7 American Airlines Center - Dallas Mavericks - Dallas Stars 0.8 Millermore Mansion 1.0 Old City Park 1.0 Baylor Medical Center at Dallas 1.5 Museum of the American Railroad 1.6 Cityplace Center 1.8 Dallas Market Center World Trade Center 1.9 Texas Vietnam Veteran's Memorial 2.2 Music Hall Fair Park 2.2 Fair Park/Cotton Bowl 2.3 Hall of State 2.4 Dallas Aquarium At Fair Park 2.5 Cotton Bowl Stadium 2.5 Dallas Zoo 2.6 SuperPages.com Center 2.7 Parkland Memorial Hospital - UT Southwestern 2.9 University of Texas Southwestern Medical School 3.1 Highland Park Shopping Village 3.8 Southern Methodist University (SMU) 4.5 Frontiers of Flight Museum 4.7 Dallas Love Field Airport (DAL) 5.4 Dallas Arboretum and Botanical Garden 5.7 Northpark Center 6.2 Bachman Lake Park 6.2 Dallas Police H Port Redbird Heliport (WHN) 7.8 University of Dallas 8.1 Mesquite Community Hospital 9.1 Medical City Hospital 9.1 Animal Medical and Surgical Hospital 9.5 Baylor Hospital 9.8 Galleria Dallas Area 10.0 Brookhaven College 10.3 Resistol Arena 10.5 Verizon Theatre at Grand Prairie 10.5 Irving Convention Center 10.5 Lone Star Park 10.9 Las Colinas 11.0 BMX Racing Metroplex 11.3 Sting Dallas Complex 11.6 Louis Tussaud's Palace of Wax and Ripley's Believe It or Not 11.6 St Jude Children's Hospital 12.5 First United Methodist Church 12.8 Cavanaugh Flight Museum 13.4 Dallas North Dallas Heliport (WSL) 13.6 University of Texas at Dallas 14.5 World Art 15.0 Multicultural Art Academy 15.3 C.R. Smith Aviation Museum 15.4 Bowling Museum / Hall of Fame 15.6 Six Flags over Texas 15.7 DFW International Airport (DFW) 15.8 Firewheel Town Center 16.2 Arlington Convention Center 16.2 Arlington Convention and Visitors Bureau 16.2 Rangers Ballpark 16.3 Hurricane Harbor 16.3 IAD (Integrated Athletic Development) 16.3 The Ballpark in Arlington - Texas Rangers 16.4 Putt Putt Entertainment 16.6 Cowboys Stadium - Dallas Cowboys NFL 17.0 Heritage Farm Museum 17.1 Interurban Railway Museum 17.5 Lewisville Convention Center 17.7 Downtown Arlington 17.9 Arlington Museum of Art 18.0 The Parks at Texas Star 18.0 Vista Mall 18.1 River Legacy Living Science Center 18.1 Arlington Memorial Hospital 18.3 Grapevine Mills Mall 18.8 Grapevine Convention Center 19.0 Maverick Stadium at University of TX at Arlington 19.1 Harris Methodist Heb Hospital 19.1 Arlington Medical Center 19.1

Hotel Reviews for Crowne Plaza Dallas Downtown

4.5 out of 5 Based on 142 guest reviews, Very Good Based on 352 traveler reviews  Value  Rooms  Cleanliness  Service Excellent 173 Very Good 74 Average 47 Poor 29 Terrible 29 Most Recent Traveler Reviews: “This should NOT be your hotel” May 17, 2013   bidyut_tamuly, New Delhi, India | Trip type: Business After booking my room in October, 2012 and receiving a confirmation thereof, this is what you receive just 3 days before you check in: "Dear Bidyut Tamuly 3-3, This is... more » After booking my room in October, 2012 and receiving a confirmation thereof, this is what you receive just 3 days before you check in: "Dear Bidyut Tamuly 3-3, This is an urgent message regarding your reservation with the Crowne Plaza Hotel Dallas Downtown (40414) for 5/3/2013. Unfortunately the hotel is unable to accept your reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable alternate accommodations. Your reservation has not been cancelled, but due to a limited amount of availability it is very important that we speak with you as soon as possible............." Just imagine getting the above just before you are ready to fly to US from India. I leave it to our travelers to decide!! On a separate note, Hyatt at Reunion helped me to get a room in their hotel. I visited Crowne Plaza hotel for a meeting with a business associate and was very happy that I was not staying there. « less “Comfortable beds” May 16, 2013   Darla S, Cloudcroft, New Mexico, United States | Trip type: Family Our room is not that big but the beds and pillows are really comfortable. I like the fact that I had to use my room key to get to my... more » Our room is not that big but the beds and pillows are really comfortable. I like the fact that I had to use my room key to get to my room, it made me feel safe. I would have enjoyed the pool more if it had not been so darn cold, a hot tub would have been nice as well. The front desk staff are very friendly and helpful. The bathroom in our room was very small, you have to get all the way in the bathroom to shut the door. The shower has great water pressure and we love the lighted vanity mirror. The best part about our hotel, location, location, location. We could walk to the Dallas Aquarium and quite a few other attractions. « less “worst decision of my life!” May 15, 2013   SrDasI, New Delhi, India | Trip type: Business unfortunately, the decision to stay in this hotel turned out to be horrific. I was attending a conference in May 2013 at the convention center and because hotels tend to... more » unfortunately, the decision to stay in this hotel turned out to be horrific. I was attending a conference in May 2013 at the convention center and because hotels tend to get sold out early, we booked in October 2012, paid upfront and thought we were set. I was coming from India. 4 days before I was due to arrive, the hotel decided they didn't want us and we received an email saying they would NO longer accept our reservation. Of course we panicked simply because there were no other hotels available in downtown Dallas. After calling and pleading to let us stay, they refused and while they offered to refund our money, thats not what we wanted. we just wanted a place to stay - they were unhelpful, and I am pretty sure they lied about the reason for the cancellation (saying that they were undergoing renovations). I visited the hotel for a meeting during the convention and there was no sign of renovation. They just wanted to get other guests in who were willing to pay more and realised that we weren't worthy to stay in their hotel. All in all, a horrific experience to deal with them. Beware when you book the Crowne Plaza - they might decide they dont want you at the last minute! « less “The 1970s called and want their decor back” May 14, 2013   KiwiGal117, Toronto, Canada | Trip type: Business I stayed at this hotel for five nights for a conference recently. The hotel was full of conference attendees. The check in was smooth and the staff friendly. The decor... more » I stayed at this hotel for five nights for a conference recently. The hotel was full of conference attendees. The check in was smooth and the staff friendly. The decor is very dark and depressing. The floor I was on smelled strongly of nail polish remover. I could almost feel my brain cells dying off every time I walked to and from the elevator! The room was slightly better, although again, very dark and musty smelling. The carpets appeared to have been updated in the room, but not the hallways. The bath room was tiny, and the tub/shower surround was not tile. It looked like regular wall board. It was badly stained. We tried to scrape it with a credit card. The good news is that it wasn't gunk, just stained. It was pretty disgusting. The restaurant continued the theme of 1970s dark and depressing, with dark velvet draperies. The service was friendly, and the food was pretty decent. Nothing to write home about, but certainly adequate for the business of eating while traveling on business. A comparison of the room prices a week before and after the conference showed a huge mark up for the conference period, but I suppose that's what happens when the hotels know that 10000+ people are coming to town. Given the price we had to pay though, I certainly would warn others away. « less “The building is old and damp and horrible for people with allergies.” May 7, 2013   Terry S, Riverdale, Georgia Within very close proximity to the hotel we encountered panhandling and urine smelling walkways. The hotel itself was dated and had poor air quality - it smelled moldy. There was... more » Within very close proximity to the hotel we encountered panhandling and urine smelling walkways. The hotel itself was dated and had poor air quality - it smelled moldy. There was lots of coughing and sneezing. The hotel really needs to be updated. « less Read management response to this review. Management response from Deanna Payne, Front Office Manager Dear Terry S., Thank you for taking the time to let us know about your stay. We are sincerely sorry that your allergies were triggered during your stay and caused you discomfort. Donna M. « hide These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Details Check In: 3:00pm Check Out: 12:00 noon Year of Last Renovation: 2009 Floors: 22 Rooms: 309 Corridors: All Rooms Have Interior Hallways Non Smoking Rooms: 292 Handicap Rooms: Suites: 4 Room Windows: Windows Do Open Cleaning Frequency: As Needed Meeting Rooms: 16 Meeting Space at Crowne Plaza Dallas Downtown Meeting Space: 22000 sq. feet Banquet Space: Holds 800 people Dist. to Food/Bars: On-site Dist. to 24hr Restaurant: 1.0 Mi Dist. to Nearest Gym: 0.5 Mi Lounge/Bar Hours: 5-1am Policies / Expenses Cancellation: 48 hours Nightly Parking: 10.0 Total Taxes: 15.00% Total Misc Fees: $0.00 USD (mandatory resort fees/taxes) State Tax: 8.25% Occupancy Tax: 15.00% Food and Beverage Tax: 8.25% Parking Fee: 12.00 Per Night Porterage Fee: 7.00 Per Item Banquet Labor Fees: 22.00% Banquet Bartender Fees: 50.00 Per Person Chef Attendant Fees: 50.00 Per Person Avg. Continental Breakfast Cost: 15.00 Per Person Avg. Buffet Breakfast Cost: 18.00 Per Person Avg. Plated Lunch Cost: 20.00 Per Person Avg. Plated Dinner Cost: 35.00 Per Person Morning Break Cost: 10.00 Per Person Afternoon Break Cost: 10.00 Per Person

Room Types - Crowne Plaza Dallas Downtown

One Queen Bed, Non-Smoking, Roll In Shower 1 double Desk. Television with premium cable channels, video-game console, and pay movies. Complimentary wireless Internet access. Complimentary newspapers. Minibar. Bath amenities include hair dryer and makeup/shaving mirror. Iron/ironing board and trouser press. Air conditioning. Refrigerator and microwave available on request. Non-Smoking. One Queen Bed, Non-Smoking, Accessible 1 double bed. Sofa bed. Desk. Wireless high-speed Internet access (complimentary). Cable television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Multi-line phone. Speakerphone. Voice mail. Minibar. Coffee/tea maker. Makeup/shaving mirror. Hair dryer. Iron/ironing board. Trouser press. Complimentary newspaper. Turndown service. Microwave (on request). Refrigerator (on request). Air conditioning. Climate control. Non-smoking only. Two Double Beds, Non-Smoking 2 double beds. Desk. Television - Cable service. Cable/satellite TV. Premium TV channel(s). Telephone. Voice mail. Minibar. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Iron/ironing board. Trouser press. Complimentary newspaper. Turndown service. Air conditioning. Non-smoking rooms only. Standard 2 Beds Desk. Television with premium cable channels, video-game console, and pay movies. Complimentary wireless Internet access. Complimentary newspapers. Minibar. Bath amenities include hair dryer and makeup/shaving mirror. Iron/ironing board and trouser press. Air conditioning. Refrigerator and microwave available on request. Non-Smoking. One King Bed Non-Smoking 1 king Desk. Television with premium cable channels, video-game console, and pay movies. Complimentary wireless Internet access. Complimentary newspapers. Minibar. Bath amenities include hair dryer and makeup/shaving mirror. Iron/ironing board and trouser press. Air conditioning. Refrigerator and microwave available on request. Non-Smoking. One King Bed, Non-Smoking, Roll In Shower 1 king Desk. Television with premium cable channels, video-game console, and pay movies. Complimentary wireless Internet access. Complimentary newspapers. Minibar. Bath amenities include hair dryer and makeup/shaving mirror. Iron/ironing board and trouser press. Air conditioning. Refrigerator and microwave available on request. Non-Smoking. Club, One King Bed One King Bed Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar and a coffee/tea maker are supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer and a makeup/shaving mirror. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

Amenities - Crowne Plaza Dallas Downtown

Air conditioning Alarm clock ATM Baggage storage facilities Breakfast in room Car rental Central location Clothes drying Complimentary newspaper Concierge service Conference facilities Credit card accepted: Mastercard/Visa Credit card accepted: American Express Credit card accepted: Discover Credit card accepted: Diners Club Credit card accepted: JCB Dinner available Electronic key card Elevator Express Check-Out Facilities for the disabled Fax available Fitness and health center Garage Hairdryer available Hair dresser Handicap accessible Central heating Ice Maker Internet - wireless Internet - ethernet Internet is Complimentary Ironing facilities Laundry facilities Licensed bar Movies in room Non-smoking rooms 24 hours opened Office or business center Office in room available Pets allowed Private bathroom in room Private car parking Radio in room Refrigerator Restaurant 24 hours room service Self controlled heating/cooling system Shop Shower Shows or evening entertainment Swimming pool - outdoor Tea and coffee making facilities Telephone Telephone in all rooms Television Terrace Travellers cheques accepted TV room Valet Parking Voicemail Pet Friendly? Yes! Pets are allowed.

Airport & Shuttle Information - Crowne Plaza Dallas Downtown

Dallas/Fort Worth International Airport 30 min away. LoveField Airport 10 min away. No airport shuttle provided by hotel but are available through an outside vendor Airport Shuttle? Sorry, no airport shuttle available.

Local Shuttle Info: 3 mile radius

Testimonials: Why use Hotel Planner?

"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL "This was easy, fast, and less stressful than expending the energy doing the research myself." G.B. - Atlanta, GA

Previously Known As: Crowne Plaza Downtown Dallas, Hampton Inn Dallas Westend, Hampton Inn Downtown Dallas West End, The Crowne Plaza Dallas Downtown, The West End Hotel, The West End Hotel Dallas, The West End Hotel Dallas Downtown, West End Hotel, West End Hotel Downtown Dallas