May 17, 2013
fomailala, Waianae, Hawaii | Trip type: Family
So I purchased a hotel voucher for 3 nights & 4 days high Ocean view room. It was a absolute B E A U T I FUL view! clean, comfortable...
more »
So I purchased a hotel voucher for 3 nights & 4 days high Ocean view room. It was a absolute B E A U T I FUL view! clean, comfortable room. The hotel's location is it the heart ( middle) of Waikiki. I enjoyed mt stay with my family. Staff was awesome & on top of things. we didn't dine in the hotel, its a bit pricey. we settle for early bird specials and couponed specials on the strip. hotel is also right next door to intl.market place and across the street from the beach...perfect location in my opinion.there's only one swimming pool which in the center of tyhe whole property , I personally didn't like its location! but hey the beach was 2 min walk across so no big deal. as for cons, no kitchenettes avaiable thru out the entire hotel. theres no microwave in rooms either ( I was suprised at that) we brought some in room snacks for kids hot pockets,cup of noodles etc, so microwave was needed, Oh but you can request one for a daily charge of $10.00 wasn't happy about their meaning of per day, its not per 24hrs ( a day) its just daily charge. and parking garage has no elevator service, so if your parked on the 5th flr garage you get a bit of a workout getting to & from your car. We enjoyed our stay and would rate this hotel a 8 out of 10...would come back for sure! p.S. please try PUKA DOG while in waikiki its in the intl market place entrance on Kuhio side , its a stuffed like hot dog with island flavor condiments ...DELISH, we ate there twice during our stay! « less
“Up High”
May 15, 2013
vnch_11, San Francisco, California | Trip type: Family
One of the best view of Sheraton of all. We got a room that is located up high (dont remember the floor #) but we could totally see both the...
more »
One of the best view of Sheraton of all. We got a room that is located up high (dont remember the floor #) but we could totally see both the ocean and city lights. No better location than this hotel, next to the market and shops. The room was a little old-looking but clean. Balcony on the room was great with 2 relaxing chairs. Snack in the afternoon + the view = happiness. The only thing that we weren't happy about was the continental a.k.a super cold breakfast. We were only allowed to eat cold stuff like fruits and pastries. We ended up paying few extra dollars for hot fresh breakfast. Otherwise, perfect stay! « less
“Friendly staff and great value”
May 13, 2013
KOReilly
For the price this hotel was great. Staff was friendly and rooms were clean. We chose this hotel based on a friend who frequently travels to Oahu and she said...
more »
For the price this hotel was great. Staff was friendly and rooms were clean. We chose this hotel based on a friend who frequently travels to Oahu and she said it was a nice hotel. We picked a room with a pool view and was greatly surprised with the pool view and a partial ocean view as well. Loved the balcony with this view! The housekeepers were friendly and rooms were always well cleaned and neat. Great hotel, defiantly would stay here again! Oh yea, self service parking is included with the resort fee, great bonus!! Enjoy! « less
“Needs updating!”
May 12, 2013
Maureen-Steve, New Brunswick | Trip type: Couples
The lobby was nice, check in was fast, staff very friendly.
Room was in desperate need of updating. The air conditioning unit was from 1960. No setting other than on...
more »
The lobby was nice, check in was fast, staff very friendly. Room was in desperate need of updating. The air conditioning unit was from 1960. No setting other than on and off. And absolutely filthy, the rust had rust on it. The toilet was an industrial toilet, when you flushed, it was so loud. Tiles were very dated in the shower. Our balcony overlooked the parking lot, that was a bit disappointing. Rooms had a safe and fridge, that was nice. Pool was nice, lots of chairs and towels. Chairs to borrow for the day and take to the beach. I was there 2 years ago and they had a take out buffet breakfast for 10.00. They don't have that anymore, and want you to pay 25.00 for breakfast. Location was great, close to the beach, restaurants and night life. « less
Aloha Maureen-Steve and thank you for taking the time to review our hotel. We regret to learn that your room did not meet your expectations and we apologize for this. We'll send you a direct message asking for the room number so that our maintenance team can follow up on the reported AC unit. We apologize that our current dining options did not satisfy your needs and thank you for the honest feedback. Thank you for sharing your satisfaction with our pool service, location and friendly staff - we appreciat these kind words. Mahalo again for your honest feedback. Aloha.
« hide
“Wedding/Honeymoon”
May 9, 2013
M H, Dallas, Texas | Trip type: Couples
This hotel seems a bit outdated however the lobby and rooms were very clean. The check-in line was a bit long when we arrived as they could have had more...
more »
This hotel seems a bit outdated however the lobby and rooms were very clean. The check-in line was a bit long when we arrived as they could have had more staff assisting with guest check in. There were had plenty of wifi stations for guest to use. Our room was close to the elevators which you could hear late at night.The parking garage had easy access. Don't spend extra money getting a room with a view as this hotel is not on the beach. The pool was small but you could check out towels and take them to the beach just located across the street which the hotel had a special section and did an afternoon drink and fruit service for the hotel guest.The concierge was helpfull when we needed travel arrangments on our wedding day. I recommend this hotel for the location and price! « less
Aloha M H and thank you for taking the time to review our hotel. Congratulations on your recent nuptials and thank you for letting the Sheraton Princess Kaiulani be part of this very special time in your life. We apologize for the wait you experienced at check-in and appreciate your honest feedback regarding this experience. We're pleased to learn that you found our Link @ Sheraton helpful as well as our Big Kahuna Beach Service. Thank you for recommending us - we really appreciate this gesture. Mahalo.
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
City View
1 king bed or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with city views. Located on all floors of Kaiulani Wing and in back of Ainahau Tower. 230–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
High Floor Ocean View
1 king bed or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with ocean views (not oceanfront). Located on higher floors of Ainahau Tower. 282–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Deluxe Ocean
1 king bed or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with ocean views (not oceanfront). Located on top floors of Princess Wing. 300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Pool View Escape
1 king bed or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with pool views. Located in the Princess Wing. 282–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Pool View
1 king be or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with pool views. Located in the Princess Wing. 282–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Partial Ocean View Escape
1 king bed or 2 double beds. Sheraton Sweet Sleepers with premium linens. Private lanai with limited ocean views. Located on lower floors of Ainahau Tower and middle floors in the back of Ainahau Tower. 282–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Partial Ocean View
1 king bed or 2 double beds. Private lanai with limited ocean views. Sheraton Sweet Sleepers with premium linens. Located on lower floors of Ainahau Tower and middle floors in the back of Ainahau Tower. 282–300 square feet. High-speed Internet access (surcharge). In-room safe. Compact refrigerator and coffeemaker. Shower/tub combination.
Princess
1 bed. Single or double occupancy only. Previously used as airline crew accommodations. Sheraton Sweet Sleepers with premium linens. Complimentary in-room safe. Cable television service. High-speed Internet access (surcharge). Premium television channel(s). Pay movies. Voice mail. Clock radio. Refrigerator. Coffee/tea maker. Shower/tub combination. Designer toiletries. Hair dryer. Iron/ironing board. Air conditioning. Window opens.
Airport & Shuttle Information - Sheraton Princess Kaiulani
Honolulu International Airport
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Your reservation bidding service is fantastic. It went smoothly and it helped us save money. Everything a non-profit wants from the world!" H.F. - Atlanta, GA
"We are all set and thank you for your assistance. I found working with your site was very easy to set up and work very well for our guests. The plus of using your site was that it made it very easy for our guests to book at our choice hotel." G.B. - Danbury, CT
Previously Known As: Sheraton Princess Kaiulani Hotel
Based on 1,750 traveler reviews 
Value
Rooms
“It was a pleasant stay”
“Needs updating!”
City View
High Floor Ocean View
Deluxe Ocean
Pool View Escape
Partial Ocean View Escape
Princess