COMFORT INN® & SUITES DC

COMFORT INN & SUITES DC

1600 New York Ave. Ne, Washington, DC 20002 United States (USA)
View Map 1-800-230-4134
2.5 Star Convention Center property
38.91726-76.97994
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Poor
2.5/ 5

Based on 175 guest reviews

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  • Free breakfast
  • Avg. Group Discount of 25.2%!
  • Fitness / Gym is on-site
  • 134 rooms in property
  • Hotel has 7 floors
  • Check-out: 11:00AM
  • Groups/Meetings rating of 8.9/10
  • 2 conference rooms in property

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Local Attractions

Nearby points of interest within five miles include: Union StationWhite House National Mall & Memorial Parks Vietnam Veterans Memorial Lincoln Memorial Nationals Park ballpark The Smithsonian Institution offers dozens of museums and exhibits along with the National Zoo, home to thousands of animals from all over the world. The Walter E. Washington Convention Center, the Library of Congress and the Ronald Reagan Washington National Airport are all just minutes away.

Verified Reviews of Comfort Inn & Suites Dc

Below are the verified reviews from guests that we have booked recently:
"Problems"
Overall Score2.0/ 5
We booked the hotel for a group meeting. From the very first day we had problems with room reservations. Rooms smelled of smoke. Sofa beds provided no support for people who slept on them. Our group included several people who used wheelchairs. They were told that there were no restrooms on the first floor near meting rooms. We found out on day two that there were restrooms next to the meeting rooms. In addition, one of the rooms that was to have been ADA Accesible did not have a shower spray hose as indicated. The shuttle service was only sporadically available as it was broken down.
(Meeting planner, booked 23 rooms), from US flag
15-Apr-2014 Verified Review
"Erratic"
Overall Score2.0/ 5
The service was very inconsistent from worker to worker. For those workers that were consistent, they did a good job, but the ones who are not consistent overshadowed the good. Today, everything is about service. Unfortunately, service was too poor for an average rating. Not sure if workers understood the group that was being accommodated. We can all learn from this stay. I hope that the workers can receive customer service training. Tony, the night security did a good job with customer service. He helped us deal with a situation at 1:00 am when someone was checked out of their room upon return of an afternoon-night visit downtown on Saturday. He seemed to understand and not get confrontational with us about the situation that we were in. I really appreciated his assistance and he might be a good person to identify with helping other staff members be more consistent with service. I hope this help others who might stay at this location in the future.
(Meeting planner, booked 23 rooms), from US flag
15-Apr-2014 Verified Review
"Problems from the start"
Overall Score1.0/ 5
The problems began the first day of check in when two people in our party did not have rooms and continued until the day of check out when they gave away the room of one of my party while he was out sightseeing! There are several staff particularly the breakfast worker, the houskeeping supervisor (hispanic) and the group coordinator who were helpful, however the rest were uninformed and lacked any problem solving skills. We paid for meeting space and then told that the only public restrooms were on the second floor. Two days into the meeting we found bathrooms in another room about ten feet away. This meant that for two days people in wheelchairs and with other ambulatory challenges were made to travel to the second floor and traverse smoke filled hallways to use the bathroom! The rooms smelled like smoke, the bedspreads were stained and the couches are in disrepair. The pullout couches were so worn out they could not be used and one couch collapsed when a woman (5'1 110 pounds) sat on it. Stay away!
(Meeting planner, booked 23 rooms), from US flag
15-Apr-2014 Verified Review
"Mouse in room and a lie in location"
Overall Score4.0/ 5
When booking this hotel I was told it was downtown. It was not. It was in a dangerous neighbourhood, the taxi driver warned me not to go out in the area by myself. There was no restaurant or room service, and there were two mice running around my room. I stayed the one night and promptly checked out and had to find another safer hotel. I am a woman travelling alone for business and this was an unsafe situation where false advertising played a terrible role.
(Individual traveler, booked 1 room), from US flag
11-Mar-2014 Verified Review

Customer Reviews of Comfort Inn & Suites Dc

2.5 out of 5.Based on 175 guest reviews, Poor

Property Description

The Comfort Inn & Suites® hotel is conveniently located in minutes of the city, offering easy access to many museums, historical landmarks and popular attractions. In addition to the many nearby landmarks, Washington, D.C. is full of many great theaters, entertainment venues, cultural attractions and shopping centers. The hotel offers many fine features and amenities, including: Free Hot deluxe continental breakfast & coffee Free wireless high-speed Internet access Free weekday newspaper Free local calls Free ParkingComplimentary shuttle service to Union Station operates dailyAll spacious guest rooms come equipped with microwaves, flat-screen televisions, coffee makers, hair dryers, refrigerators, irons, ironing boards and cable television with free HBO. Some rooms feature whirlpool bathtubs. Connecting, non-smoking and handicap accessible rooms can be requested. Laundry facilities and valet cleaning services are available for added guest convenience. Free parking is provided on the premises and can accommodate most trucks, RVs, buses and cars. Whether traveling for business or vacationing with the family, the Comfort Inn & Suites hotel offers you a convenient location, lots of amenities and service with a smile. Make reservations with us today and we'll make your stay a memorable one. Business centerExercise room

Details / Other Expenses

Check In:03:00PM
Check Out:11:00AM
Year of Last Renovation:2010
Floors:7
Rooms:134
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:116
Handicap Rooms:5
Suites:34
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:2 View Spaces
Meeting Space:3300 sq. feet
Banquet Space:Holds 150 people
Dist. to Food/Bars:0.3 Mi
Dist. to Nearest Gym:On-site
Policies / Expenses
Cancellation:
Group cancellations must be made more than 30 days prior to arrival or group will forfeit deposit paid. Individual changes and cancellations may be made 72 hours prior to arrival.Adance deposit in the amount of $500 with contract.
Nightly Parking:FREE
Typical Group Deposit:$500.00
Total Taxes:14.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:14.50%
Food and Beverage Tax:10.00%
Audio Visual Tax:10.00%
Parking Fee:12.00 Per Night
Porterage Fee: 4.50 Per Person
Food and Beverage Service Charge:20.00%
Audio Visual Service Charge:20.00%
Avg. Continental Breakfast Cost: 6.99 Per Person
Avg. Plated Breakfast Cost: 9.99 Per Person
Avg. Buffet Breakfast Cost: 8.99 Per Person
Avg. Buffet Lunch Cost:17.99 Per Person
Avg. Boxed Lunch Cost:15.99 Per Person
Avg. Plated Dinner Cost:21.99 Per Person
Avg. Buffet Dinner Cost:21.99 Per Person
Morning Break Cost: 0.00 Per Person
Banquet Gallon of Coffee:16.00 Per Item
Banquet Soda: 1.50 Per Item
Banquet Bottled Water: 1.50 Per Item

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Ronald Reagan Airport (DCA).8 Miles from Hotel.

Local Shuttle Info: Complimentary Shuttle to Union Station operates daily from 7:00 am - 10:00 am then from 5:00 pm - 10:00 pm

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Comfort Inn & Suites Near Union Station, Comfort Inn & Suites Washington Dc

Seasonality of Hotel Rates at Comfort Inn & Suites Dc

Rate fluctuations of Comfort Inn & Suites Dc

The chart above shows seasonality ofprices for both group/meeting quotes and the best individual traveler rates our rate checker could find at the time the group/meeting offer was entered.The most competitive group deal shown is 39.7% in May 2014 and the highest average individual rate is $194 in the month of July 2012. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites Dc in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Comfort Inn & Suites Dc

Below are the meeting, banquet, conference and event spaces at Comfort Inn & Suites Dc.

Feel free to use the Comfort Inn & Suites Dc meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Washington event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Crown Room38 x 21 x 980050/50--40----20--/--7580--
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Crown Room

Room Type:
General Meeting Room
Total Size:
800 Sq. Feet
Dimensions:
38 x 21 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
2
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
Capital Ballroom72 x 35 x 92520150/150--105--5060--/--250250--
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Capital Ballroom

Room Type:
Ballroom
Total Size:
2520 Sq. Feet
Dimensions:
72 x 35 x 9 Ft.
Floor Level:
Ground Level
Columns:
3
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System

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