The Ritz-Carlton, New Orleans is an award-winning hotel situated on the edge of the French Quarter, in walking distance to area attractions. On the first floor, over 8,000 s.f. of meeting space will be added in what was formerly known as the Gallery of Shops. This much-needed space brings the total to over 34,000 s.f. for everything from intimate gatherings to plated dinners for five hundred.
Throughout The Ritz-Carlton, New Orleans and its hotel-within-a-hotel, The Maison Orleans, enhancements will be made to the overall room product. Each room will feature in-room gourmet coffee and tea, wireless internet access, 400-thread count linens made of 100% Egyptian cotton, enhanced showerheads by Kohler, a flat-panel high definition television and luxurious branded amenities from Bvlgari’s White Tea line. All suites will offer this new guest room experience.
Another way to make our guests feel special is to offer them exceptional spa experiences. The Ritz-Carlton Spa, New Orleans will add six treatment rooms, bringing the total to twenty-two while the fitness center and spa café will be entirely renovated to appeal to the busy traveler, offering technological enhancements. The new spa menu will feature treatments designed by the company’s newest international partner, Prada. The spa’s signature treatments, inspired by New Orleans’ unique culture and French heritage, will remain on the menu. Favorites include the Magnolia Milk Bath & Massage, Napoleon’s Royal Bath & Massage and Voodoo Love Bath & Massage.
Star Rating:
Local Attractions:
Audubon Zoo, Acquarium of the Americas, New Orleans Museum of Art, Children's Museum, Ogden Museum, Swamp Tours, Cooking classes, plantation tours
May 19, 2013
Zulu1962, Wilmington, North Carolina | Trip type: Business
This hotel is fabulous and the location is ideal. We were incredibly impressed. The service is phenomenal. The club level is impressive. Madeline and Sylvia made our trip special. It...
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This hotel is fabulous and the location is ideal. We were incredibly impressed. The service is phenomenal. The club level is impressive. Madeline and Sylvia made our trip special. It doesn't get any better than this. « less
“Beautiful property in a privileged location”
May 18, 2013
crvcrv, San Juan, Puerto Rico | Trip type: Business
The Ritz-Carlton is located on Canal Street on the edge of the French Quarter, just a block and a half away from Bourbon Street and three blocks from Royal Street....
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The Ritz-Carlton is located on Canal Street on the edge of the French Quarter, just a block and a half away from Bourbon Street and three blocks from Royal Street. The entire property appears to be housed in two or three buildings that appear to have been formerly used for other purposes. Yet, the wing where the hotel rooms are located is safe, beautiful, and quiet. As many other Ritz-Carltons, this hotel has many amenities, such as a Courtyard, the M Bistro, and the Spa and fitness center, which is particularly high-rated. It includes a resistance pool and a good fitness center, with several treadmills, recumbent bicycles, and a weight room. This is all apart from the more relaxing spa services, including massages and other amenities. The rooms are very comfortable, well-appointed, and full of pleasant deails and toiletries that make travelers' stays better. The beds, the bathrooms, the closet space, everything is well-thought-out. « less
“Beautiful Hotel - Heart of French Quarter”
May 16, 2013
Traycita, Washington DC, District of Columbia | Trip type: Couples
Stayed here for a wedding. The wedding was also at The Ritz. It is one of the nicest hotels in the french quarter. Beautifully decorated. Everything that you would expect...
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Stayed here for a wedding. The wedding was also at The Ritz. It is one of the nicest hotels in the french quarter. Beautifully decorated. Everything that you would expect from in a Ritz hotel. The bar was lively and there was a musician. Folks were dancing the night away. I would definitely stay here again when I return to New Orleans. « less
“Treat yourself”
May 15, 2013
talling_13, Vancouver, Canada | Trip type: Couples
I was surprising my husband with a stay here for his birthday. Obviously, we were expecting the hotel to be beautiful and high-end, but the best surprise was how friendly...
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I was surprising my husband with a stay here for his birthday. Obviously, we were expecting the hotel to be beautiful and high-end, but the best surprise was how friendly the staff was. I have never experience such luxury and impressive service in all my life. The rooms are unbelievably beautiful. I had asked for a cake, cheese platter and bottle of non-alcoholic wine to be in our room upon arrival (time was given). Unfortunately, it was not there when I called, but I suggested my husband go take a shower (just got back from a cruise), and while he was in there, I called to inquire. I was not upset, and I didn't really care but at all, but they were so apologetic and came right up with it. Then I got another apology call from the concierge. I had also made dinner reservations in their courtyard for dinner. I had let them know that we were celebrating two special occasions. We arrived about an hour early (after a week in NOLA and a week on a cruise, our stomachs must have expanded!), and the server there was so quick to accommodate us. They had set up a private gazebo in the courtyard for us with candles and beautiful flowers. It was absolutely breathtaking. They also treated us to a dessert and a bottle of prosecco to celebrate. Our server was the absolute sweetest! We sat for about two hours ordering the most delicious food we have ever tasted and enjoying our incredibly beautiful surroundings. By far one of the absolute most amazing experiences of my life. We HIGHLY recommend. « less
“Old Warm Charm and Class with one of the world's Best Front Desk people!”
May 12, 2013
stevereviews, kentucky | Trip type: Business
I have been privileged to stay in 5 star hotels on 6 continents. You come to expect a certain level of professionalism and you get accustomed to a cheerful staff....
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I have been privileged to stay in 5 star hotels on 6 continents. You come to expect a certain level of professionalism and you get accustomed to a cheerful staff. I was a little concerned when I called the hotel early on the morning we were checking in to see if I could get a room with 2 beds because I was bringing my 85-year-old mother along on a business trip that happened to fall over Mother's Day weekend. The polite man put me on hold and said he was sorry but I'd been reserved in a king room and that I was welcome to upgrade (for a fee). I was a bit surprised that he didn't first offer a rollaway bed and went straight for an up-charge...
My worries flew away the moment we arrived at the hotel. The bellmen were friendly and then we met the real pro, Thomas our front desk person. I asked if by any luck a 2-bed room had opened up.. Thomas checked and looked genuinely sad that they were fully booked. He explained the hotel was completely full and "If I had a suite to give you, of course, I would." His whole tone and demeanor were so friendly and sincere, he outshined the best of the best from other Ritz Carltons, Four Seasons, Fairmont and Peninsula Properties (I've had other hotel people - particularly at the Four Seasons - be incredibly personable -but they usually start out a little more stiffly and warm up after 2 or 3 stays). After Thomas speedily checked us in, he walked around the desk and proceeded to deftly answer a few questions we had about the area and a nearby museum. He couldn't have given us a warmer welcome. When we arrived at our lovely room, we already found a housekeeping person setting up the rollaway-- I still don't know how Thomas was able to order the bed so quickly!
The hotel is built in a grand old department store, with beautiful period artwork adorning the halls. The rooms are comfortable and nicely appointed and remind me very much of the Four Seasons Beverly Hills. The bathroom and products were first-rate as you'd expect from a Ritz-Carlton. We had dinner in the stylish restaurant adorned with giant original paintings by local artist George Rodrigue.... While I can appreciate his work, those damn dogs are kind of creepy to look at while you're eating. The strangest thing about the restaurant is that the lighting is SO LOW, we saw patrons pulling out small flashlights to read the menu! The selections are inventive takes on traditional New Orleans fare - I honestly prefer to just have the real deal instead of some variation, no matter how clever. For instance, the "Bananas Foster", while pretty good, looked nothing like the traditional dish - it came cold on a large rectangular plate with lots of little piles of things. (If you eat here, opt for the excellent sorbets instead). Once again, our first impression of the restaurant was stellar because of the warm woman who brought us menus and water. She welcomed us to the hotel and the city and asked where we were from - and genuinely seemed to care. Our waiter was equally friendly and attentive. The next night, we ate bar food (which was pretty good) at the beautiful open-air cafe, complete with large potted jasmine bushes and other flowers... It truly was picturesque dining - with yet another perfect staffer who even brought us a 4th scoop of sorbet she wanted us to try.
The only hiccups were room-service and the fitness center. I ordered salmon with toast instead of a bagel. It came with just three tiny pieces rolled up (for $18) and no toast. To their credit, the toast was delivered quickly. As for the fitness center, if you want to get a workout, dress in your room - if you're not using the spa, they just steer you to a bathroom - I had to drape my pants and dress shirt on a piece of gym equipment after changing in the WC. That said, the hotel's gym is one of the best anywhere - a separate cardio area and a ton of great fitness machines and weights.
I'd also forgotten my toothbrush. The perky guest services woman said she'd send one right up, and after 15 minutes, Evidently, all the bellmen were busy and when I called downstairs to inquire - she offered to bring it up herself! I had a toothbrush (minus toothpaste, which fortunately, I'd packed),
The hallway carpet on the 6th floor, while immaculate, seemed a bit worn, as did our towels in the bathroom. But this is being very picky.
The hotel's location is safely away from the craziness of Bourbon street, but it's just a stone's throw away. The artwork and design make it feel like a top-notch hotel - and the service is professional and warm;and in the case of Thomas at the front desk, one of the best in the world. I've also stayed at the Windsor Court, and while it's just as opulent as the Ritz (or more so); and while its size is a little more comfortable, Thomas and his coworkers are a BIG reason to stay at the Ritz Carlton instead. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 24 hour cancellation for individual reservations
Nightly Parking:
$38
Typical Group Deposit:
TBD
Total Taxes:
9.75%
Total Misc Fees:
$2.00 USD (mandatory resort fees/taxes)
Room Types - The Ritz Carlton New Orleans
One Bedroom Suite
One king bed with feather mattress topper and 500-thread-count linens. 700 square feet. Desk. Ceiling fan. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Double sink. Iron/ironing board. Complimentary newspaper. Double size sofa bed. Nonsmoking.
Deluxe room
One king bed with feather mattress topper and 500-thread-count linens. 400 square feet. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. CD player. Clock radio. Minibar. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking.
Club Level
One king bed with feather mattress topper and 500-thread-count linens. 400 square feet. Desk. High-speed Internet access (surcharge). TV with premium cable channels and video games. Complimentary newspaper. CD/DVD player. MP3-compatible Clock radio. Minibar. Ceiling fan. Hair dryer. Iron/ironing board. Large marble bathroom with soaking tub and double sink.
Includes access to Club Level Lounge with complimentary continental breakfast and evening cocktail reception for two, including alcoholic beverages. 24-hour private concierge service. Nonsmoking.
Amenities - The Ritz Carlton New Orleans
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Car rental
Central location
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - The Ritz Carlton New Orleans
Louis Armstrong International Airport is located 14 miles from the hotel. It is a 20 minute drive. Airport shuttle is $13.00 per person, one way. Airport taxi is $29.00 one way, up to two people.
Airport Shuttle? Yes! There is an airport shuttle.
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Based on 923 traveler reviews 
Value
Rooms
“Fabulous!”
One Bedroom Suite 
Deluxe room
Club Level