A major full-service convention hotel in the heart of Memphis. Atrium design with lots of natural lighting. Central to all attractions in Memphis. Excellent service standards. The perfect mid-tier business and convention hotel.
Star Rating:
Local Attractions:
Elvis Presley's Graceland, Libertyland Amusement Park, Beale Street, National Civil Rights Museum, Sun Studios, Stax Museum of American Soul Music, Rock 'n Soul Museum, Memphis Zoo
Hotel Reviews for Memphis Airport Hotel & Conference Center
2.5out of 5Based on 12 guest reviews, Poor
Based on 19 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
0
Very Good
4
Average
0
Poor
8
Terrible
7
Most Recent Traveler Reviews:
“A mismanaged facility”
May 7, 2013
Americana29, Florence, AL | Trip type: Couples
Back in it's heyday this was probably a nice place to stay. The pieces are still there. But no one seems to care to make them fit these days. Ended...
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Back in it's heyday this was probably a nice place to stay. The pieces are still there. But no one seems to care to make them fit these days. Ended up staying here because the Beale Street Music Festival tends to book everything downtown up and the prices soar at the places not filled to capacity. While they could use a facelift, this place has the makings of a decent hotel, if anyone who worked there cared enough to make it so. Checked in to find there was no refridgerator in the room. When I asked for one I was told they would look for one. End of subject. They weren't concerned. Ran into another customoer who was trying to take advantage of the free non working WiFi. He got the same response. Woke up the next morning to take advantage of the free continental breakfast and asked where I would find the coffee...I was told coffee was not provided. I won't even bother about the old tv with the remote that didn't work, it was the least of my concerns. I did go looking for the fitness facility they advertise only to find a door chained to block entrance. Basically nothing advertised on the website is true. The bar and the restaurant are both closed for service. And the staff only comes short of saying that they really don't care. Stay elsewhere. I will. « less
“Davis/Bolden Family Reunion”
May 4, 2013
Angela G, Shiloh, Illinois | Trip type: Family
I visit the Memphis Airport Hotel and Conference Center around the end of March,2013 to check it out to see if it was someplace I wanted my family to stay...
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I visit the Memphis Airport Hotel and Conference Center around the end of March,2013 to check it out to see if it was someplace I wanted my family to stay for our family reunion. Upon my tour through the Hotel it was very clean the room's were very resort like looking they reminded me of the room's you will see at a resort, The front desk clerk was very courteous and very eagerly to help made us feel very welcome. The Management staff work very well with us and was very professional in the way that handled our reunion plan's we were so pleased with them that we went ahead and booked the entire family stay with them. I do recommend you try it for yourself and find the experience we did with them and you also enjoy your stay. « less
The first night, we could not open the door to our room. We were given another room and after several attempts the door finally opened. There was a musty smell...
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The first night, we could not open the door to our room. We were given another room and after several attempts the door finally opened. There was a musty smell in the room. I went in the restroom to take a bath and saw hair on the dryer handle. Once in the tub I saw a puddle of "pee, pee" around the toilet. The water was cold even after letting it run for several minutes.
We could not log into the supposedly "free Wi-Fi" service. The bathroom floor had not been mopped since got there nor was the carpet vacuumed. I know because I purposedly left tiny pieces of paper on the floors and they were there when we got back.
I was soo glad we didn't have to pay for the sorry breakfast because we were given free breakfast passes for the inconvenience of the rooms. I had to make my own waffle (which wasn't a problem), but two employees told me two different times when the waffle would be ready(no indicator light). When I took it out it was very, very hard and the gravy was too salty.
After complaining about no hot water, we finally received it on our last night. Also, the door was too close to the toilet and bath tub.
Mar 3, 2013
Blanketstacker1, Oxford, United Kingdom | Trip type: Couples
It has taken us 6 months to write this review as we wanted to see if it improved since our stay in Sept 12.It obviosly has not.
We booked 4...
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It has taken us 6 months to write this review as we wanted to see if it improved since our stay in Sept 12.It obviosly has not. We booked 4 nights on a b+b basis and wish we hadn't.Room was on 4th floor.Slidfing window that did not lock,safe for kids?A smoke detector that was hanging from the ceiling.Wires sticking out of the air con unit,filthy bathroom,used and unused condoms under furniture. Breakfast on polystyrene plates and plasic knives and forkes.Paper cups.3* no way. Decided to take an evening meal one night and we had fried chicken which was red!!! There are obvious areas for planting flowers/shrubs as earth was in place,so why no greenery? Overall inside it feels like and looks like a jailhouse.Unfortunately for Memphis this jailhouse did not rock. Do yourselves a favour AVOID. We have photos we can put up if management disagree with this.The PM duty manager was in the room whilst i took them. The best thing about this hotel apart from check out is BIG A one of the drivers,salt of the earth bloke.Hope you enjoyed your vacation to the Ocean buddy. « less
“Horrible”
Jan 16, 2013
Alwaystraveling78, Austin, Texas
Was placed here after Delta canceled my flight. It is truly the definition of an airport hotel. Dirty, smelly and it doesn't feel safe. My door wouldn't shut properly unless...
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Was placed here after Delta canceled my flight. It is truly the definition of an airport hotel. Dirty, smelly and it doesn't feel safe. My door wouldn't shut properly unless I slammed it and then the latch placed over it. There are 2 lights missing shades, so they are just exposed bulbs. The heater is so loud that it will keep you up through the night. Avoid at all costs. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Memphis Airport Hotel & Conference Center
One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with free movies are offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Two Double Beds, Non-Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with free movies are offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Memphis Airport Hotel & Conference Center
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Solarium
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyService animals only.
Airport & Shuttle Information - Memphis Airport Hotel & Conference Center
Memphis International Airport, 6 minute drive, complimentary shuttle 24/7.
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Holiday Inn Select Memphis Airport
Based on 19 traveler reviews 
Value
“Davis/Bolden Family Reunion”
“Do not stay here even as last resort...”
One King Bed, Non-Smoking
Two Double Beds, Non-Smoking