Crowne Plaza Houston completed a full renovation of sleeping rooms, public areas and meeting space in 2009. We are located across the street from Reliant Stadium near the Texas Medical Center, and ideally situated at the corner of Kirby Drive and 610 West Loop South, thus allowing for easy access to and from anywhere in Houston. At The Crowne Plaza Houston, your comfort is our top priority. Our goal is not to meet your expectations, but to exceed them. We believe in making each stay as pleasurable as possible. We have rooms to fit a variety of needs, from business travelers and convention-goers, to families and leisure travelers. Each will find a comfort at the hotel that offers the ease and elegance expected when seeking accommodations.
• Comfortably appointed and remodeled guest rooms
• Newly styled bathrooms with granite vanities
• Complimentary Wireless Internet
• Dual line phone with data port & guest voicemail
• Club Floor Service
• Crowne Plaza Sleep Advantage ® Program
• Guaranteed wake-up call
• Work desk with ergonomic chair in each room
• Handicapped accessible rooms
• 2 Outdoor pools and a health facility
• Multi-lingual staff to assist all guests
• ATM/Cash Machine on site
• Transportation within a 3 mile radius, including the Texas Medical Center
Star Rating:
Local Attractions:
Near the Texas Medical Center directly across from Reliant Stadium, Museum District, Zoo, Hermann Park and only minutes away from Downtown and the Galleria.
Hotel Reviews for Crowne Plaza Houston Near Reliant Medical
3.0out of 5Based on 130 guest reviews, Average
Based on 143 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
18
Very Good
35
Average
28
Poor
30
Terrible
32
Most Recent Traveler Reviews:
“Great Staff, Dirty Rooms”
May 16, 2013
adynamicspeaker, Dallas, Texas | Trip type: Business
The staff was very kind, helping me find the long distance to my room. The shuttle even took me through the rain to the Reliant Center and that was wonderful....
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The staff was very kind, helping me find the long distance to my room. The shuttle even took me through the rain to the Reliant Center and that was wonderful. However, the room was filthy. I pulled back the side table for another outlet and I wish that I hadn't looked. It has never been cleaned. I will post a picture of the drapes, as I cannot comment here.
They are remodeling, the staff was amazing, but never again. « less
“nice hotel that need some upgrade”
May 15, 2013
Wobbegong_th, Bangkok, Thailand | Trip type: Business
Stay for 3 nights during Offshore Technology Conference 2013. select this hotel for its location close to reliant park
overall service was fine. some decoration & furniture may need upgrade...
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Stay for 3 nights during Offshore Technology Conference 2013. select this hotel for its location close to reliant park overall service was fine. some decoration & furniture may need upgrade such as carpet, elevator. definitely TV in room should be upgrade to more recent model. got the room in the Rio Grande Building, had to walked all the way from reception (front) to the building (back). some door leading to outside of the building weren't lock properly. elevator wasn't clearly marked and it was slow. got a problem with key card and wasn't able to get into room. it took almost half an hour for the IT staff to arrive to check and he had to go back to get new card. breakfast voucher was confusing. eventhough we had voucher but the staff still bring us bill to sign. possibility to double charge (didn't say that it happen to my group). quality of breakfast was above par. « less
“Disappointed Again”
May 15, 2013
Petexian, Philadelphia, Pennsylvania | Trip type: Business
This hotel is conveniently close to Reliance Stadium but it is poorly maintained. This is the 3rd year I've stayed in this hotel so I could be close to a...
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This hotel is conveniently close to Reliance Stadium but it is poorly maintained. This is the 3rd year I've stayed in this hotel so I could be close to a conference. For a premium hotel it was poorly maintained. I would not recommend this hotel to anyone.
I was there on business and was unable to connect to the internet, what a horrible situation when you're traveling. Same problem previous years. I had to go to a nearby Starbucks to connect to the internet.
Restaurant food was marginal, especially breakfast. Some guests complained of 'brown' water in the rooms furthest away from the front desk.
The positives - The room was clean and staff very friendly and responsive when available. « less
“Not worth the price”
May 9, 2013
Aukgalgg, San Diego, California | Trip type: Business
Just spent 4 nights here. I was unable to find my room. Had to walk through buildings 1 and 2 to get the elevator in building 3 up to the...
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Just spent 4 nights here. I was unable to find my room. Had to walk through buildings 1 and 2 to get the elevator in building 3 up to the 3rd floor to walk over to building 4. Talk about confusing. Other people were lost also so I know it wasn't just me. When finally getting to my room the patio door's lock was broken so I had to wait for the repair guy to come fix it. No way I can sleep in a room with an open door. The toilet is so close to the tub that you can not actually exit the tub if the door of the bathroom is open. As there is nowhere to dry your hair, with a mirror, except the steamy bathroom, you'll want to keep that door open (probably applies to women travelers only!). Do not attempt any of this in the dark or after a few drinks :). There is no fridge, or safe, which I found surprising in a room costing $250+ per night. I don't know when the hotel store is open as I didn't see any hours posted and it was never open when I walked by. So if you need something, good luck. There were supposed to be shuttles to take us to Reliant Satdium but they were never there when I went to get one. It's a bit of a hike in the hot Houston sun otherwise. On my first night I went to the bar/lounge and the food service was extremely slow. When I got my check items were missing. Good job I am an honest person. When leaving the hotel and waiting for my airport shuttle I asked if they had water. Yes, for $2.50. Forget that.
Now to the positives. We held a BBQ out on the Rio Grand deck and it was lovely. The food was very mediocre but I am not sure if that was hotel catered or not. The bar tender was really helpful and quick. The front desk staff members were friendly and helpful also and when I ordered room service it came quickly and was correct. The pillows were great and I slept we'll. I turned off the air on as it was really loud and right above my bed. The room kept cool so no issue there.
This hotel configuration is too spread out and means a lot of walking back and forth. I don't think the room and amenities warrant the price and I can only assume it's because it's near Reliant. This was a business trip and I wouldn't go there on my own dime as you have to drive to get anywhere else.
Stayed here while visiting the med center. Did that twice in fact. Stayed in the tower which is still being renovated but is certainly worth the $'s. The hotel is...
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Stayed here while visiting the med center. Did that twice in fact. Stayed in the tower which is still being renovated but is certainly worth the $'s. The hotel is older but upscale. The price of the room includes a very big breakfast buffet. Also includes a shuttle service to med center and also to anywhere within 3 or 5 miles of hotel. Food is just so, so. Could use a little work in there. However all of the staff is simply over the top. They couldn't be more helpful, informative, quick to help and so very friendly to make the guests feel welcomed. If we ever need a place to stay in that area, we will definitely go back. Feel like we made friends. Thanks Edward, Salvadore and everyone else there. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Crowne Plaza Houston Near Reliant Medical
One King Bed, Non-Smoking
One King Bed
This room opens to a patio. For a good night's sleep, settle onto the pillowtop bed with premium bedding. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided while a microwave and refrigerator can be requested. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Standard
One king bed with pillowtop mattress. Balcony/patio. Desk. TV with premium cable channels and pay movies. Direct-dial phone with voice mail. Free local calls. Complimentary wireless Internet access. Complimentary newspapers. CD player. Coffee/tea maker. Bathrobes. Hair dryer. Nonsmoking.
Executive, One King Bed, Non-Smoking
One king bed with pillowtop mattress. Balcony/patio. Desk. TV with premium cable channels and pay movies. Direct-dial phone with voice mail. Free local calls. Complimentary wireless Internet access. Complimentary newspapers. CD player. Coffee/tea maker. Bathrobes. Hair dryer. Nonsmoking.
Two Full Beds, Pool View, Non-Smoking
2 double beds. Pillowtop mattress. Premium bedding. Access via exterior corridors. Balcony. Patio. Desk. Wireless high-speed Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Direct-dial phone. Free local calls. Voice mail. CD player. Clock radio. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Grand, Two Full Beds
Two double beds with pillowtop mattress. Located in Rio Grande Building. Balcony/patio. Desk. TV with premium cable channels and pay movies. Direct-dial phone with voice mail. Free local calls. Complimentary wireless Internet access. Complimentary newspapers. CD player. Coffee/tea maker. Bathrobes. Hair dryer. Nonsmoking.
Two Full Beds, Non-Smoking
2 double beds. Pillowtop mattress. Premium bedding. Access via exterior corridors. Balcony. Patio. Desk. Wireless high-speed Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Direct-dial phone. Free local calls. Voice mail. CD player. Clock radio. Coffee/tea maker. Private bathroom. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Two Double Beds, Non-Smoking
Two double beds with pillowtop mattress. Balcony/patio. Desk. TV with premium cable channels and pay movies. Direct-dial phone with voice mail. Free local calls. Complimentary wireless Internet access. Complimentary newspapers. CD player. Coffee/tea maker. Bathrobes. Hair dryer. Nonsmoking.
Grand, One King Bed, Non-Smoking
One king bed with pillowtop mattress. Located inthe Rio Grande Building. Balcony/patio. Desk. TV with premium cable channels and pay movies. Direct-dial phone with voice mail. Free local calls. Complimentary wireless Internet access. Complimentary newspapers. CD player. Coffee/tea maker. Bathrobes. Hair dryer. Nonsmoking.
Amenities - Crowne Plaza Houston Near Reliant Medical
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Breakfast in room
Car rental
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Kitchen facilities
Licensed bar
Mini bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private garden grounds
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Terrace
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Crowne Plaza Houston Near Reliant Medical
HOU Hobby 11 miles
IAH Intercontinental Airport 22 miles
Taxi/ shuttle is form $20-40 each way depending of airport.
From Hobby Airport
Broadway Street… to I-45 North… to Loop 610 West… exit Kirby
From Bush Intercontinental Airport
Will Clayton Parkway… to Hwy 59 South… to Hwy 288 South… to Loop 610 West… exit Kirby,HOU Hobby Shuttle $25 each way
IAH Airport Shuttle $20 each way
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Crown Plaza Reliant, Houston Grand Plaza Hotel
Based on 143 traveler reviews 
Value
“Great Staff, Dirty Rooms”
“Disappointed Again”
“Wonderful staff!”
One King Bed, Non-Smoking
Two Full Beds, Pool View, Non-Smoking
Two Double Beds, Non-Smoking
Grand, One King Bed, Non-Smoking