Carretera Federal 387 Chetmal Cancun, Playa Del Carmen 77710 Mexico (MEX)
View Map 1-800-230-4134
4.5 Star Oceanfront All-Inclusive Resort
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Very Good
4.5/ 5

Based on 5257 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 4.4%!
  • Gym / Fitness Center Available
  • 291 sleeping rooms in hotel
  • 3 floors in hotel
  • Check out: 12:00pm noon
  • Hotel has a green policy
  • Groups & Meetings rating of 3.6/10
  • 3 meeting rooms in property

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Show Calendar

Show Calendar

Include Discounts:

Local Attractions

Beach, Land & Water Activities•Kayaks•Snorkeling•Sailing •Windsurfing •Scuba diving with instruction*•Water aerobics•Yoga classes•Latin American dance lessons•Archery•Euro-bungee•Beach volleyball•Tennis (lighted with no charge)•Bocce ball•Golf nearby*•Deep sea fishing*•Scuba diving tours and courses**Additional costs applyNightly Entertainment:•Star gazing & bonfire show•Full moon party•Casino night •Theme dinner shows (Caribbean & Mexican)•Nightly shows •Professional performers (magicians, jugglers, comedians, singers)•Live music every night at Lobby Bar•Desires bar lounge (karaoke night, live music, special events)

Customer Reviews of Secrets Capri Riviera Cancun All Inclusive

4.5 out of 5.Based on 5257 guest reviews, Very Good

Property Description

Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegantly appointed rooms and suites with 24-hour concierge and room services. Multiple gourmet restaurants and lounges serving premium beverages. Endless day and evening activities, all in spectacular settings. Unlimited-Luxury®. A new and better way for adults to have it all.Property DescriptionSecrets Capri Riviera Cancun, a proud member of Preferred Hotels & Resorts Worldwide, is situated five minutes from exciting Playa Del Carmen and a short 35-minute drive south of Cancun International Airport. The world’s second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. Designed to reflect the charm of a Mexican hacienda with a splash of Mediterranean flavor, Secrets Capri offers a host of amenities for the discerning traveler. The resort boasts 291 finely appointed luxury suites and guest rooms offering superior amenities that include four-poster canopy king or double-size beds, private and furnished patio or balcony, full Italian marble bathrooms with a jetted whirlpool Jacuzzi, 24-hour room service and a daily refreshed mini-bar.Splash in the dual-temperature pool; scuba, snorkel or sail on one of the world’s most pristine seas. The new state of the art Spa by Pevonia is a sanctuary for the senses offering more than 30 restorative services, treatments and hydrotherapies. LocationIdeally located between Cancun and Playa Del Carmen and just a short 35-minute drive south of Cancun International Airport, Secrets Capri Riviera Cancun is situated along a stretch of magnificent white sandy beach in the Riviera Maya.Accommodations291 finely appointed luxury suites & guest rooms Room categoryType of ViewType of BeddingQuantityPreferred Club Deluxe Tropical ViewKing 47 / DD 3784Preferred Club Deluxe Ocean ViewKing 105 105Preferred Club Junior Suite Tropical ViewKing 21 / DD 13 /HC 2 (DD)36Preferred Club Junior Suite Ocean ViewKing 33 / DD 134Preferred Club Junior Suite Front Ocean ViewKing 24 / 3DD27Preferred Club 1-Bedroom Presidential SuiteFront Ocean View1 King1Preferred Club 1-Bed-room Honeymoon SuiteFront Ocean View3 King 3Preferred Club 1-Bed-room Honeymoon SuiteTopical View1 King 1

Green Sustainability

Green Initiatives: CARBON RESPONSIBLE EVENTBanyan Tree Mayakoba is the first resort in Riviera Maya, Mexico, to offer event planners the option to hold their events in a carbon responsible manner. By choosing Banyan Tree Mayakoba as the venue for their events, these companies will be playing their part to support the reforestation of areas of Mexico and provide employment to the local indigenous population. This triple bottom line approach is in keeping with the Banyan Tree corporate belief that there is no need to sacrifice the environment in order to deliver a sublime experience. The organizers will receive an event verification certificate provided by Reforestamos Mexico. Each guest receives a wooden artefact crafted by a local workshop based in the Buenavista community, which salvages wood from trees felled by natural causes and crafts them into forms that represent the beauty of Mexico’s Riviera Maya.MELIPONA BEEInaugurated in may 2010, the meliponary “U najil Xunan Cab” seeks to keep the Mayan Tradition of beekeeping alive through the creation of small community enterprises that allow economic development of the local community through environmentally friendly productive activity. Now in the second stage, we are developing with the community honey based products that will allow to get added values to the precious honey. You can also be a part of this project, we can offer you the possibility of organizing a range of activities to suit your needs. GREENING COMMUNITIESLaunched in 2007, this Banyan Tree’s group wide environmental initiative targeting climate change, Greening Communities challenges our resorts to plant at least 2,000 new trees per year for the next 10 years. While the initiative will offset a small amount of the globally produced atmospheric carbon dioxide, the main goal is to drive greater awareness of climate change among our communities, associates, and guests.SEEDLINGSIn 2007, Banyan Tree launched Seedlings, a group wide initiative to support communities by building capacities of young people. A concerted effort to harness Banyan Tree’s core competencies to support enhanced long term prosperity within communities, Seedlings aims to guide youths at risk of societal exclusion to achieve what may have otherwise remained beyond their means. The effort starts with mentorship, continues with scholarship, and completes with internship as a means to provide young adults with the motivation and means to complete their education and successfully enter the labour force as adults. CSR activities for groups:PLANT A TREEEither you’re traveling alone or with your family, planning your wedding or event; at Banyan Tree Mayakoba, we offer you the possibility of planting trees helping this way to reforest local rain forests in community based projects and therefore reducing your CO2 emissions. By contributing to the reforestation program, you also contribute to the conservation of threatened ecosystems and native species, regulation of regional micro-climates while Improving the livelihood of local communities, creating stronger community structures and reducing dependency on aidREVIVING THE MEXICAR ARTWhat better way to experience the Mexican art that learning from a true local artist? Join us in this painting lesson where Arturo Garcia, member of our staff shows you his very own vision of Mexico trough his paintings, while he teaches you his unique painting technique.CHICZA – ORGANIC AND BIODEGRADABLE CHEWING GUMSince it´s opening in 2009, Banyan Tree Mayakoba has offered to its guest the possibility of knowing Chicza, the only biodegradable and certified as organic chewing gum in the world; is produced by the Consorcio Chiclero, a group of around 2,000 Mayan “chicleros” working in an area of 1.3 million hectares of Rainforest. They work in a sustainable way, not only preserving natural resources, but also allowing equal and balanced exchanges among many individual elements: the forest, the farmers and their families, the manufacture, the transportation and the sales. Now guests can also experience the possibility of delving into the jungle and visit a chewing gum cap, discovering the Mayan culture and meeting the gum creation process.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm noon
Year of Last Renovation:2010
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:291
Handicap Rooms:2
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:3 View Spaces
Meeting Space:5247 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:10:00am-1:00am
Pool Info:
An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor
Policies / Expenses
Individual: 3 days prior the arrival without charge. After this period apply 1 night charge.Groups: Rooms canceled 30 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay.
Nightly Parking:$0
Typical Group Deposit:25% from the total amount
Total Taxes:16.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax:16.00%
Occupancy Tax: 3.00%
Banquet Labor Fees:35.00 Per Function
Banquet Bartender Fees:15.00 Per Hour (per person)
Avg. Continental Breakfast Cost:18.00 Per Person (per private event)
Avg. Plated Breakfast Cost:35.00 Per Person (per private event)
Avg. Buffet Breakfast Cost:30.00 Per Person (per private event)
Avg. Plated Lunch Cost:35.00 Per Person (per private event)
Avg. Buffet Lunch Cost:30.00 Per Person (per private event)
Avg. Boxed Lunch Cost:18.00 Per Person
Avg. Plated Dinner Cost:35.00 Per Person (per private event)
Avg. Buffet Dinner Cost:30.00 Per Person (per private event)
Morning Break Cost:18.00 Per Person
Afternoon Break Cost:18.00 Per Person
Banquet Reception w Hors d'oeuvres:25.00 Per Person/Per Hour

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Camping or barbeque facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Cancun International Airport, 35 minutes from the hotel.

Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Group vs. Individual Rates at Secrets Capri Riviera Cancun All Inclusive

Rate fluctuations of Secrets Capri Riviera Cancun All Inclusive

The chart above shows trends of prices for both our group prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The best group discount displayed is 30.3% in the month of October 2014 and the highest average individual rate is $542 in the month of March 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Secrets Capri Riviera Cancun All Inclusive in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Secrets Capri Riviera Cancun All Inclusive

Below are the meeting, banquet, conference and event spaces at Secrets Capri Riviera Cancun All Inclusive.

Feel free to use the Secrets Capri Riviera Cancun All Inclusive meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Capri Ballroom480 x 480 x 214134220/200220200100150100--/--250400150
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Capri Ballroom

Name of the Meeting RoomCocktailBanquetU – ShapeTheaterClassroomCapri 40022090250180*Capri A100804010080*Capri B15013040150100Serdegna8060408060Murano 9
Room Type:
General Meeting Room
Total Size:
4134 Sq. Meters
480 x 480 x 21 Meters
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Capri Ballroom

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