Alila Mayakoba by Hyatt
It's a beachfront resort with a private beach, two outdoor pools, beach and pool bars, on-site golf and watersports (snorkeling, kayaking, windsurfing and boat tours), multiple restaurants and bars, fitness facilities (24-hour gym, fitness classes, sauna and steam room), free bicycles and ecotours, and strong eco-friendly practices (LED lighting, grey water recycling, eco toiletries and locally sourced/organic food).
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - anytime
Check-Out 12:00 PM
Year of Last Renovation: 2017
Floors: 3
Rooms: 213
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 213
Handicap Rooms: 3
Suites: 41
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Ownership: Hotel Hoyo Uno S. de R.L. de C.V./RFC: HHU130123T76
Nightly Parking: Comp
Total Taxes: 31.00%
Total Misc Fees: $1.83 USD
Cancellation: (GROUP) ROOM ATTRITION POLICY: (for reduction of rooms) 45 - 30 days: 10% of the room block base established may be canceled without liability. Any rooms canceled in excess of 10% are subject to a two nights charge.
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- 24-hour fitness facilities
- 24-hour front desk
- ATM/banking
- At least 80% of all lighting comes from LEDs
- Banquet hall
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Beach yoga on site
- Boat tours nearby
- Breakfast available (surcharge)
- By ocean
- Change of bed sheets (on request)
- Change of towels (on request)
- Check In: 3:00 PM - anytime
- Check Out: 12:00 PM
- Concierge services
- Conference space
- Conference space size (feet) - 66736
- Conference space size (meters) - 6200
- Couples/private dining
- Designated smoking areas
- Double-glazing on all windows
- Dry cleaning/laundry service
- Ecotours on site
- Express check-out
- Fitness classes on site
- Fitness facilities
- Food and water bowls
- Free WiFi
- Free beach shuttle
- Free bicycles on site
- Free self parking
- Free valet parking
- Garden
- Golfing nearby
- Golfing on site
- Guest education on local ecosystems and culture
- Health club
- Housekeeping on request
- Internet access
- Internet access - wireless
- Internet access in public areas - high speed
- Kayaking on site
- Laundry facilities
- Locally-owned & organized tours & activities
- Locally-sourced food on site (80% or more)
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- No elevators
- No rollaway/extra beds available
- Number of accessible parking spaces - 2
- Number of bars/lounges - 1
- Number of beach bars - 1
- Number of hot tubs - 1
- Number of meeting rooms - 5
- Number of outdoor pools - 2
- Number of restaurants - 4
- On private beach
- Pets allowed
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Registration desk height (centimeters) - 99
- Registration desk height (inches) - 39
- Sauna
- Secured parking
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Showcase for local artists
- Snorkeling on site
- Spa services on site
- Spa treatment room(s)
- Steam room
- Swimming pool
- Terrace
- Tours/ticket assistance
- Uncovered parking
- Water-efficient toilets only
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Windsurfing nearby
- Yoga classes/instruction on site
In an effort to maintain our high level of quality and service, we are pleased to share with you our Environmental Procedures and Green Initiatives. Maroma Complex is an ecological protected area, were motorized activities are not allowed at the beach. Our main road access was limited on size due to is located on the mangrove (which can not be removed, due to ecological government restrictions). All garden areas on property should filled out with vegetation of the area, so we can not set up grass as regular gardens. Our offices and business center have established a paper recycling program. The campaign “Leave A Green Print” Friends of Sian Kaan involves the following activities: Signage in areas dedicated to employees as remainders for best practices such as energy conservation (examples: turn off lights, turn off computers and unused equipment in employee areas/offices), water conservation, recycling, landscape conservation, flora and fauna conservation, general environmental education, etc. Secrets Maroma Beach has registered in the Rainforest- Alliance program which works with hotels, restaurants and other tourism businesses to help them improve their environmental, social and economic practices; business's adoption of sustainability practices and help its managers understand what they are doing well and which areas need improvement. Audits cover topics such as clean technologies, waste management and recycling, carbon offsets, biodiversity conservation, cultural preservation, gender equality, administration and planning, service quality and green marketing. All modules meet Global Sustainable Tourism Criteria. Secrets Maroma Beach has been part of the MARTI program (MesoAmerican Reef Tourism Initiative) since 2010. We have had verifications and training for implementation of Best Practices aimed to reduce the consumption of energy and water, and to minimize the generation of solid waste, actions that result in environmental and economic benefits. The leading program of MARTI's Hotel Component is the implementation of an Environmental Management System in hotels of the region. MARTI''s goal is to integrate sound natural resources management and sustainable practices into tourism development and operations at all scales in the MesoAmerican Reef region by 2016, thereby ensuring the region''s economic and environmental prosperity. The hotel is affiliated to the environmental management system MARTI (The Mesoamerican Reef Association), who has given us the foundations to qualify for a certification as a company of good environmental practices. • The hotel is responsible for separating their waste (plastic bottles, cardboard, aluminum, etc.) and refer them to a company dedicated to the recycle and reuse of waste. • Our rooms are equipped with sensors that allow energy savings when the guest is not in the room. • We have a water saving program, through a sign posted in the rooms for the use of towels and bathrobes (if they are hung, will be left in the room. If they are placed in the ground, will be replaced with new clean ones) . • We have installed water saving devices in faucets. • We have our own waste water treatment plant in the hotel, which allows reusing the water towards our grounds. • We conduct periodic audits to make sure our staff carries out good environmental practices in all departments. • We offer courses and speeches on environmental awareness to our staff. • We use biodegradable straws in our beach and pool bars. • We actively collaborate with an animal shelter in Cancun that provides medical assistance to sick and homeless animals found at the hotel or surrounding areas. • We do not permit nor rent motorized water facilities such as ATV´s in order to protect the reef barrier in our shores.
$20usd per person inclusive of tax and service if booking as Group.
Complimentary - Parking for buses available with private Group check-in area available.
Complimentary WiFi in all areas.
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Cashless transactions are available
Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Day 1
Day 2
Day 3
FAQs about Alila Mayakoba by Hyatt
What time is check in?
Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Alila Mayakoba by Hyatt have?
There are 213 rooms in the property.
Is there any meeting space at Alila Mayakoba by Hyatt?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Alila Mayakoba by Hyatt?
$20usd per person inclusive of tax and service if booking as Group.
What parking is available at Alila Mayakoba by Hyatt?
Complimentary - Parking for buses available with private Group check-in area available.
How much does internet cost?
Complimentary WiFi in all areas.
Is there a gym at Alila Mayakoba by Hyatt?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Alila Mayakoba by Hyatt?
Yes, there is a pool on-site at the property. 2 pools
Is Alila Mayakoba by Hyatt pet friendly?
Yes, pets are allowed. Pets allowed $100USD++ PER ROOM.
Is there shuttle service at Alila Mayakoba by Hyatt?
Andaz Mayakoba is located a mere 29 miles from Cancun International Airport.
Meeting Rooms and Banquet Rooms at Alila Mayakoba by Hyatt
Below are the meeting, banquet, conference and event spaces at Alila Mayakoba by Hyatt.
Feel free to use the Alila Mayakoba by Hyatt meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.







Room Details






Room Details






Room Details






Room Details
- Tres Rios Ecopark - 2.7 mi
- Playa Del Carmen - 4.2 mi
- Downtown Maroma - 7.7 mi
- Downtown Playa del Carmen - 8.7 mi
- Playa Del Carmen - 9.0 mi
- Playa Del Carmen Airport (PCM) - 9.4 mi
- Xaman Ha Aviary - 10.0 mi
- Downtown Xcaret - 11.0 mi
- Xcaret Eco Theme Park - 15.7 mi
- Moby Dick Hall - 22.1 mi
- Museo de la Isla de Cozumel - 22.1 mi
- Cozumel Airport (CZM) - 22.1 mi
- La Plaza Cozumel - 22.2 mi
- Palacio Municipal - 22.4 mi
- Cozumel Convention Center - 22.6 mi
- Puerto Morelos - 22.8 mi
- Downtown Puerto Morelos - 23.7 mi
- Isla de Pasion - 23.8 mi
- Crococun Zoo - 25.7 mi
- Chankanaab National Park - 28.4 mi
- Downtown Puerto Aventuras - 29.4 mi
- Dolphin Discovery - 29.6 mi
- Chac Mol - 30.2 mi
- San Gervasio Ruins - 30.9 mi
- Downtown Cozumel - 31.9 mi
- Paradise Beach - 32.4 mi
- Downtown Xpu Ha - 33.4 mi
- Xpu ha Beach - 33.5 mi
- El Cedral - 33.8 mi
- Punta Molas Lighthouse - 33.9 mi
- Castillo Real - 34.5 mi
- Playa San Francisco - 36.3 mi
- Nachi Cocom - 36.7 mi
- Playa Palancar - 38.6 mi
Hero Image 1 of 198
Hotel Interior 2 of 198
Hotel Interior 3 of 198
Hotel Interior 4 of 198
Hotel Interior 5 of 198
Hotel Interior 6 of 198
Hotel Interior 7 of 198
Hotel Interior 8 of 198
Room 9 of 198
Room 10 of 198
Room 11 of 198
Room 12 of 198
Room 13 of 198
Room 14 of 198
Room 15 of 198
Room 16 of 198
Room 17 of 198
Room 18 of 198
Room 19 of 198
Room 20 of 198
Room 21 of 198
Room 22 of 198
Room 23 of 198
Room 24 of 198
Room 25 of 198
Room 26 of 198
Room 27 of 198
Room 28 of 198
Room 29 of 198
Room 30 of 198
Room 31 of 198
Room 32 of 198
Room 33 of 198
Room 34 of 198
Room 35 of 198
Room 36 of 198
Room 37 of 198
Room 38 of 198
Room 39 of 198
Room 40 of 198
Room 41 of 198
Room 42 of 198
Room 43 of 198
Room 44 of 198
Room 45 of 198
Room 46 of 198
Room 47 of 198
Room 48 of 198
Room 49 of 198
Room 50 of 198
Room 51 of 198
Room 52 of 198
Room 53 of 198
Room 54 of 198
Room 55 of 198
Room 56 of 198
Room 57 of 198
Room 58 of 198
Room 59 of 198
Room 60 of 198
Room 61 of 198
Room 62 of 198
Room 63 of 198
Room 64 of 198
Room 65 of 198
Room 66 of 198
Room 67 of 198
Room 68 of 198
Room 69 of 198
Room 70 of 198
Room 71 of 198
Room 72 of 198
Terrace/Patio 73 of 198
Room 74 of 198
Room 75 of 198
Room 76 of 198
Room 77 of 198
Room 78 of 198
Room 79 of 198
Room 80 of 198
Room 81 of 198
Room 82 of 198
Room 83 of 198
Room 84 of 198
Room 85 of 198
Room 86 of 198
Room 87 of 198
Room 88 of 198
Room 89 of 198
Room 90 of 198
Room 91 of 198
Room 92 of 198
Room 93 of 198
Room 94 of 198
Room 95 of 198
Room 96 of 198
Room 97 of 198
Room 98 of 198
Room 99 of 198
Room 100 of 198
Room 101 of 198
Room 102 of 198
Room 103 of 198
Room 104 of 198
Room 105 of 198
Room 106 of 198
Room 107 of 198
Room 108 of 198
Room 109 of 198
Room 110 of 198
Room 111 of 198
Pool 112 of 198
Pool 113 of 198
Pool 114 of 198
Pool 115 of 198
Pool 116 of 198
Pool 117 of 198
Pool 118 of 198
Pool 119 of 198
Pool 120 of 198
Pool 121 of 198
Pool 122 of 198
Pool 123 of 198
Health and Fitness 124 of 198
Health and Fitness 125 of 198
Health and Fitness 126 of 198
Health and Fitness 127 of 198
Health and Fitness 128 of 198
Spa 129 of 198
Spa 130 of 198
Spa 131 of 198
Spa 132 of 198
Spa 133 of 198
Spa 134 of 198
Spa 135 of 198
Spa 136 of 198
Spa 137 of 198
Spa 138 of 198
Spa 139 of 198
Spa 140 of 198
Spa 141 of 198
Spa 142 of 198
Spa 143 of 198
Water Sports 144 of 198
Water Sports 145 of 198
Water Sports 146 of 198
Water Sports 147 of 198
Water Sports 148 of 198
Water Sports 149 of 198
Water Sports 150 of 198
Outdoor Activities 151 of 198
General 152 of 198
Golf 153 of 198
Hotel Interior 154 of 198
Breakfast/Coffee Service 155 of 198
Dining 156 of 198
Dining 157 of 198
Dining 158 of 198
Dining 159 of 198
Dining 160 of 198
Dining 161 of 198
Dining 162 of 198
Dining 163 of 198
Dining 164 of 198
Dining 165 of 198
Dining 166 of 198
Dining 167 of 198
Dining 168 of 198
Dining 169 of 198
Dining 170 of 198
Dining 171 of 198
Room 172 of 198
Room 173 of 198
Room 174 of 198
Room 175 of 198
Meeting 176 of 198
Meeting 177 of 198
Meeting 178 of 198
Meeting 179 of 198
Meeting 180 of 198
Meeting 181 of 198
Meeting 182 of 198
Business Center 183 of 198
Beach 184 of 198
Beach 185 of 198
Beach 186 of 198
Beach 187 of 198
Beach 188 of 198
Beach 189 of 198
Beach 190 of 198
Terrace/Patio 191 of 198
Hotel 192 of 198
Hotel 193 of 198
Hotel 194 of 198
Hotel 195 of 198
Hotel 196 of 198
Hotel 197 of 198
Hotel 198 of 198
Hi there! You can ask me anything at all about the Alila Mayakoba by Hyatt.
Try some of these examples:
"What's for breakfast?"
"What's the parking situation?"
"How far is [location of your choice]?"
What is cool about this hotel?
It's a beachfront resort with a private beach, two outdoor pools, beach and pool bars, on-site golf and watersports (snorkeling, kayaking, windsurfing and boat tours), multiple restaurants and bars, fitness facilities (24-hour gym, fitness classes, sauna and steam room), free bicycles and ecotours, and strong eco-friendly practices (LED lighting, grey water recycling, eco toiletries and locally sourced/organic food).