Our Grand Rapids South hotel near 28th St and US-131 is just minutes from numerous downtown attractions. Our affordable family-friendly hotel in Grand Rapids, Michigan invites visitors to explore the many nearby restaurants, theaters, convention centers and arenas. Whether you are looking for lodging near the DeVos Performance Hall, a hotel near the Van Andel Arena, or a comfortable room in Grand Rapids near local restaurants, theaters and nightlife, our Country Inn & Suites hotel is the perfect choice. We also have hotel suites to accommodate families, business guests, and the romantic honeymooner. Call our Country Inn & Suites today to plan your Grand Rapids Vacation!
Star Rating:
Local Attractions:
4 Miles from all downtown attractions, Van Andel Arena, DeVoss Place, Van Andel Museum, Gerald R Ford Museum, Grand Rapids Children's Museum, Gerald R Ford International Airport just 8 Miles and minutes away from all 28th Street attractions
Hotel Reviews for Best Western Executive Inn & Suites
3.5out of 5Based on 13 guest reviews, Average
Based on 21 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
7
Very Good
5
Average
3
Poor
2
Terrible
4
Most Recent Traveler Reviews:
“This is where we stay”
May 16, 2013
timgrc, Sterling Heights, Michigan
This location is great for us. Close to downtown but also close to family. A very good breakfast. A nice pool. The rooms are clean and comfortable. All at a...
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This location is great for us. Close to downtown but also close to family. A very good breakfast. A nice pool. The rooms are clean and comfortable. All at a good price. The staff is always pleasant and helpful. « less
“Not great”
May 13, 2013
Heather B, Valparaiso, Indiana, United States | Trip type: Solo travel
I was assigned this hotel by Hotwire for a rate that I would've expected for a higher end hotel. Reviews were very concerning so I called the hotel directly who...
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I was assigned this hotel by Hotwire for a rate that I would've expected for a higher end hotel. Reviews were very concerning so I called the hotel directly who assured me that they were a clean & quiet hotel. So being "stuck" with the reservation, I went. The room itself was suitable though there was some hair in the bathroom that did not belong to me. One in fact, was stuck to the floor so I put a towel over it. The area was indeed sketchy as many described so I opted to get dinner prior to checking in & stay in for the night. It was also quite loud from traffic as well as people banging on doors & running along upper hallways. Thankfully, my stay was an overnight one but definitely an overpriced stay for this area. Would not recommend for families or single travelers. (and just a note, I was not asked how my stay was by the staff when I checked out & the person checking me in barely spoke a word to me as well.) « less
Read management response to this review.
Management response from Joanne Batson, General Manager
Dear Heather, Thank you for bring these issues to our attention. On behalf of my entire staff I apologize. It is our goal not only to meet your expectations but to exceed them; obviously we feel short during your stay with us. I assure you this is not typical for our hotel. We are locate right off the highway in an industrial area; it is regrettable that you felt it "sketchy". Please call me at 616-246-6612 so I may have the opportunity to resolve this to your satisfaction. I look forward to talking with you soon. Warm Regards, Joanne
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“A Surprising Discovery....”
May 8, 2013
primetime1955 | Trip type: Business
Have stayed here a fair number of times, I'd estimate about 3-4 dozen and have had no problems/issues that are worth mentioning. Hotel is pretty new, clean, good size rooms...
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Have stayed here a fair number of times, I'd estimate about 3-4 dozen and have had no problems/issues that are worth mentioning. Hotel is pretty new, clean, good size rooms and a GREAT Front Desk staff/mgmt. Excellent value and good location close to XWays. « less
Read management response to this review.
Management response from Joanne Batson, General Manager
Dear Valued Guest,
Thank you for taking the time out of your schedule and giving us such a nice review. We appreciate hearing what our guest have to say; so thank! If there is anything we can do to improve please let us know. We look forward you seeing you again soon!
Joanne
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“Very clean friendly hotel”
May 8, 2013
Aaron R, Livonia, Michigan | Trip type: Business
I've stayed at this hotel a few times for business. The hotel is always very clean inside and out. The hotel seems newer built or remodeled. The rooms are spacious...
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I've stayed at this hotel a few times for business. The hotel is always very clean inside and out. The hotel seems newer built or remodeled. The rooms are spacious and always clean. Has a couch, good wifi and a nice tv so I'm able to get extra work done while I relax. The staff has also always been very nice and accomedating.
The hotel is in a good location too since its right off the highway and by a few resturaunts. Its always pretty quiet, even when its busy. I plan on staying again in the future. « less
Read management response to this review.
Management response from Joanne Batson, General Manager
Dear Aaron,
Thank you for taking the time to write a review on TripAdvisor. We are delighted that you have enjoyed your stays with us. Please let us know if there is anything we can do to improve to make your stays even more enjoyable. Hope to see you soon!
Joanne Batson
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“Nice and Clean”
May 7, 2013
ABSPORTSFAN, MICHIGAN | Trip type: Family
We stayed here for a weekend volleyball tournament. We reserved a room with two queen beds and a sofa sleeper. The room with the beds was large and comfortable. The...
more »
We stayed here for a weekend volleyball tournament. We reserved a room with two queen beds and a sofa sleeper. The room with the beds was large and comfortable. The sitting area with the pull out sofa sleeper was a bit on the small size. Both rooms had a TV which was nice. The bathroom was clean. I'm not sure why there are no shelves in the showers of every bathroom. Where are you supposed to put your shampoo? The room came with a microwave and mini fridge which was good to use for our cold drinks and leftovers. Staff was nice. The breakfast room was large and well equipped. The breakfast staff did not seem very happy to work there. The pool was quite small but the kids still swam one night. Overall, we had a nice stay. Good for the price. « less
Read management response to this review.
Management response from Joanne Batson, General Manager
Dear Valued Guest,
Thank for your review on TripAdvisor. We appreciate all feedback from your guest. On behalf of my entire team we would like to say thank you for staying with us! Please accept my apology for the breakfast attendant not being more pleasant during your stay; I will be check into this further, after all breakfast and checkout is our last chance to make a good impression so staff attitude is essential! We hope will stay with us again in the near future.
Joanne Batson
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 4pm day of arrival for individual reservations, 4 weeks prior to arrival for Group Blocks, see group contract for additional cancelation policies
Airport & Shuttle Information - Best Western Executive Inn & Suites
Gerald R Fod international Airport 11 Miles east of hotel. Taxi fairs $10-20
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Country Inn & Suites South Grand Rapids Mi
Based on 21 traveler reviews 
Value
Rooms
“This is where we stay”
“Very clean friendly hotel”
