“Comfortable Stay at Holiday Inn Express in South Boston”
May 19, 2013
cogduo, Perth, Australia | Trip type: Couples
We booked for 5 nights to attend our son's graduation. Our main criterion was to avoid the higher priced hotels in the city. We were very satisfied with the Holiday...
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We booked for 5 nights to attend our son's graduation. Our main criterion was to avoid the higher priced hotels in the city. We were very satisfied with the Holiday Inn despite it's slightly tired appearance. All of the staff were helpful, cheerful and competent. The breakfast was great although a little crowded at times. Room was kept clean, bed was very comfortable and despite an 80% occupancy it was very quiet. There is a business centre with free use of computers and printers. There is also a good self laundering facility at low cost. The location is close to a metro service and there is a regular free shuttle to the station. We walked during the day and felt quite safe. The adjacent shopping area has everything including restaurants and large stores. It takes about 25 minutes to get into town and the price makes it definitely worthwhile compared to the overpriced city hotels. We would strongly recommend this hotel to people on a limited budget who want all the conveniences of a more expensive hotel but are prepared to be a couple of miles out of town. « less
“Park, stay & cruise package”
May 17, 2013
Dennis T, Toronto, Canada | Trip type: Couples
Though I have stayed in Holiday Inn Express Cambridge two years ago, I am not making a review on my stay. I want to ask for comments from General Manager...
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Though I have stayed in Holiday Inn Express Cambridge two years ago, I am not making a review on my stay. I want to ask for comments from General Manager Dennis C. My wife and I are from Toronto, Canada. We are going to take a 5-day cruise departing from Boston on June 4. We can only leave Toronto on June 3 and arrive Boston a few hours prior to the cruise departure on June 4, That means we will not stay in Holiday Inn Express Boston before the cruise. The Park, stay & cruise package does not work for us. However, we would like to spend a day or two to explorer Boston after the cruise. Can Holiday Inn Express Boston be flexible to convert the "Park, stay & cruise" package to "Park, cruise & stay"? We would like to register the parking of our car upon arrival, then take the shuttle to the cruise terminal. We check-in to the Holiday Inn Express Boston when return from the cruise. Is this arrangement the same as the regular "Park, stay & cruise" package? Please be so kind as to advise so that I can make reservation on the hotel room. Thanks. Dennis T. from Toronto, Canada. « less
“Expected More”
May 13, 2013
Giddes, Anaheim | Trip type: Solo travel
First of all, the location is convenient. It is just a few minutes walk from the Red Line station at Andrew (though I would not want to walk it after...
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First of all, the location is convenient. It is just a few minutes walk from the Red Line station at Andrew (though I would not want to walk it after dark). The staff is very friendly and helpful, and the room was clean. They offer a fast shuttle to Logan Airport for $5, which is worth the convenience. However, it is not in the nicest area. The hallway and the room I had both smelled a bit musty so I had to turn on the A/C to get some fresh air every time I returned. The whole place needs an upgrade. A free breakfast is provided, but the selection is limited and just a notch above airplane food. I was able to see light from the hallway on all four sides of the door, so of course every sound from out there was intrusive. I was tempted to say it was a fair budget hotel, but considering that I paid over $200 per night, I have to say this Holiday Inn Express was not worth the price. There are better options in this price range. « less
Read management response to this review.
Management response from Dennis Callahan, General Manager
Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and I thank you for your kind words about our staff. I deeply apologize that this particular visit was a disappointment especially with the noise levels experienced and the musty smell. I will relay your comments to the staff so that they can continuously improve on their efforts. Again, I do apologize and regret that this impacted your experience at our hotel.
Sincerely,
Dennis Callahan General Manager
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“Clean, Convenient, Basic”
May 12, 2013
dgm999, Burlington, Canada | Trip type: Business
Stayed for business during April 2013, rooms are dated but clean, facilities are dated but well maintained, breakfast as you would expect at HIE, conveniently located next to mall which...
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Stayed for business during April 2013, rooms are dated but clean, facilities are dated but well maintained, breakfast as you would expect at HIE, conveniently located next to mall which has several restaurants, Target, Home Depot etc. Area is a little rough depending on what your used to, wouldn't go wandering at night. « less
Read management response to this review.
Management response from Dennis Callahan, General Manager
Thank you for choosing the Holiday Inn Express Boston! As the hotel’s General Manager, I wanted to take a moment to personally thank you for staying with us. We know that you have many choices in travel and we appreciate you providing us with the comments about your stay. I will pass your feedback along to the staff and we will move forward to update our features.
Best Regards,
Dennis Callahan General Manager
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“high price for limited value”
Apr 28, 2013
Michael K, Arlington, Virginia | Trip type: Business
Stayed in this hotel for a week and have the following comments:
--Walls are paper thin
--Shopping mall nearby had entertainment in the form of a man relieving himself on...
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Stayed in this hotel for a week and have the following comments:
--Walls are paper thin --Shopping mall nearby had entertainment in the form of a man relieving himself on the sidewalk in the middle of day; I stepped over the streaming urine on my way back to the hotel --breakfast consisted of an inedible selection of breakfast items: harsh coffee, bacon-like substance, orange juice (watered-down tang is much much better)
In summary, I paid from 150 to 300 dollars a night which varied according to day of week. For that same price, or slightly higher, I could have stayed at the Westin. Enough said............. « less
Read management response to this review.
Management response from Dennis Callahan, General Manager
Thank you so much for your recent stay and posting your comments online. We are hospitality professionals who pride ourselves on delivering world class service and for that matter, I deeply apologize that this particular visit was a disappointment especially with issues you experienced. I will relay your comments to the staff so that they can continuously improve on their efforts.
Again, I do apologize and regret that this impacted your experience at our hotel.
Sincerely, Dennis Callahan General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
One Queen Bed Nonsmoking
One Queen Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a coffee/tea maker, and a refrigerator are provided. The private bathroom has a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Double Beds Nonsmoking
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a coffee/tea maker, and a refrigerator are provided. The private bathroom has a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchenette includes a refrigerator, a refrigerator, and a microwave. The private bathroom has a hair dryer. A desk, a wake-up call service, and a separate living room are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking, Accessible
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking, Accessible
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchenette includes a refrigerator, a refrigerator, and a microwave. The private bathroom has a hair dryer. A desk, a wake-up call service, and a separate living room are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Express Boston
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Car rental
Clothes drying
Complimentary breakfast
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Express Boston
4 miles from Logan International Airport with 24 hour shuttle
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary shuttle service to local train station (Andrew Square)and the Boston Medical Center.
Testimonials: Why use Hotel Planner?
"I will definitely use your company again, and refer everyone I know to it! I loved that I did not have to be on the phone all day to get a great deal! THANKS!" C.P. - St.George, UT
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC
Based on 379 traveler reviews 
Value
Rooms
“Expected More”
“Clean, Convenient, Basic”
Standard
Two Double Beds Nonsmoking