May 19, 2013
KNortz, Lowville, New York | Trip type: Family
My daughter and I stayed one night after a Broadway show at the Auditorium....so glad that we did! Your facility is top notch, our room was clean, comfortable and quiet....
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My daughter and I stayed one night after a Broadway show at the Auditorium....so glad that we did! Your facility is top notch, our room was clean, comfortable and quiet. The updates you have made and are continuing to make are upscale and better than the hotels in cities such as D.C. and New York that I have stayed in. Our beds were very comfortable, the linens plentiful and your staff were knowledgeable and friendly. I hope that your renovations go quickly....my daughter will graduate from Nazareth College next year and our extended family will be staying at your facility. Thank you for an affordable and comfortable night. « less
“Very nice accommodations.”
May 10, 2013
Deborah H, Angelica, New York | Trip type: Family
Mattress and linens very comfy. Great water pressure in shower. Upscale look. As a single woman, it felt like a safe neighborhood. My son met me at the hotel and...
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Mattress and linens very comfy. Great water pressure in shower. Upscale look. As a single woman, it felt like a safe neighborhood. My son met me at the hotel and we walked to dinner and the Aud. It was a lovely stay and I would do it again. « less
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Management response from EastAvenue Inn, Manager
Thank you for taking the time to review The East Avenue Inn & Suites. We're glad to hear that you found the hotel and our services more than adequate for your family's visit. We hope you visit again soon as there's a lot more exiting things you have left to see in Rochester!
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“Affordable Stay”
May 2, 2013
Bus_Pleasure_Travels, Syracuse | Trip type: Business
This local hotel is an older property that is nearly completely renovated. The lobby, lounge area, and breakfast room are all very nicely appointed and updated. My king bed was...
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This local hotel is an older property that is nearly completely renovated. The lobby, lounge area, and breakfast room are all very nicely appointed and updated. My king bed was extremely comfortable and so were the fluffy generously-sized bathroom towels. The room also had a marble-topped desk and marble-topped night stands. The chair and carpeting appeared new. An in-room programmable safe was a nice feature. Interestingly, the shower head seems to be older and given the general quality of the renovations was a bit disappointing. There was no full-length mirror. In the closet, there is an open front cabinet with drawers along with an iron and ironing board. The complimentary breakfast was adequate and offered both hot and cold items. « less
Read management response to this review.
Management response from EastAvenue Inn, Manager
Thank you for taking the time to review The East Avenue Inn & Suites. Its nice to hear that you appreciated our ability to provide a high quality lodging experience at a moderate price. While some of the suburban franchise properties in the Rochester area may offer lower room rates, we feel that our central location and premium services and amenities create one of the best hotel values in the area. Additionally, we'd like to let you know that we appreciate your suggestions for the improvement of our guest rooms and suites. We are continuing to make improvements to the hotel everyday and some of the changes you can expect to see in 2013 include an outdoor patio and lounge area, a state-of-the-art conference space, and more hi-tech and modern touches to our guest rooms and suites.
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“One night stand...”
Apr 24, 2013
sfelber9, Syracuse, New York | Trip type: Friends getaway
We stayed here for an overnight after a friends wedding reception. Checkin was fast, easy, and the desk clerk was very friendly. The shuttle driver to the reception was friendly...
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We stayed here for an overnight after a friends wedding reception. Checkin was fast, easy, and the desk clerk was very friendly. The shuttle driver to the reception was friendly and courteous. Any time you passed one of the staff they were plesant and asked how your day is/stay was.
The rooms were very clean. We stayed in the newly renovated area in one of the suites. HUGE room, and for the price, more than worth the cost. $150 for the night after taxes and fees were added on. There were sitting areas throughout the hotel. If you were in one wing, there was a sitting area where the two wings of the hotel would meet so you could get out of your room if you wished but didn't have to walk all the way to the lobby area to sit and relax.
The room was almost double the size of a standard hotel room. It had a huge flat screen tv on one wall. A couch and chair in a 'room' sized sitting area. A kitchenette with ample space in the cupboards. Mini-fridge and microwave were clean and new also. Our King size bed looked small in the space it was in. There was more room around the corner of the sleeping area for clothes storage with drawers, hangers, and a few shelves. All of the carpeting in that wing was new and modern. No 'funky' stains in the hall or in the room.
The bathroom was all new slate tile. Fixtures were updated and the bathroom overall was clean with a very large walk-in shower that had a canvas curtain, no door.
The hotel offered on site parking. But after dark, there was a 'guard' at the entrance charging $5 for non-hotel guests to park. This is due to the location of the hotel. The area in which it is set, is right in the middle of the bar-scene and the large, almost empty, parking lot is a prime spot. We rode back from the reception with friends (who weren't drinking at the reception), not the shuttle driver, and just showed the 'guard' our room keys and didn't have an issue getting back into the parking lot. I wouldn't be suprised if they funded the hotels current renovations with the money they make selling parking on the weekends.
A standard continental breakfast was available to the guests. Coffee, teas, juice, pastries, cereals, a waffle maker. Check out was fast and easy. « less
Read management response to this review.
Management response from EastAvenue Inn, Manager
Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay here and its nice to hear that you were in town for your friend's wedding. Weddings are our specialty and we happily host families every weekend who are having their events at one of Rochester's great reception venues like Artisan Works, the Genesee Valley Club, and the Harro East Ballroom. Additionally, its nice to hear that enjoyed staying in one of our uniquely styled Premium Suites. We designed them to reflect the artistic and musical side of Rochester's East End while also keeping in mind today's value-conscious travelers. We hope to see you again soon!
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“Recent Stay at East Avenue Inn and Suites”
Apr 22, 2013
JoJoBee318, Orchard Park, New York | Trip type: Family
We went to Rochester to see Wicked and was very impressed with the accommodations.
We were in walking distance of a lot good restaurants.
The room was very modern without...
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We went to Rochester to see Wicked and was very impressed with the accommodations.
We were in walking distance of a lot good restaurants.
The room was very modern without being cold and impersonal. Very comfortable bed (although very high, which might make it difficult for anyone with mobility issues) and loved the large flat screen TV and original art work. I'm sure once all the renovations are finished throughout the entire hotel it will be absolutely amazing.
I really liked having the small kitchen area, but it would have been helpful to have some plates, glass ware, and eating utensils.
Though this might not be a major factor to everyone, the bathroom was exceptional. They really payed attention to details and added little features like a separate counter area with a seat and magnified mirror.
We were kindly greeted at check-in and any time we came back to the lobby. Checkout was a breeze and the price was just what I would expect to pay. All employees we encountered were very friendly. We would definitely stay here again.
The only con - the night we stayed there were a lot of younger (teens and early 20's) people staying at the Inn as well. They were very noisy, which made sleeping difficult. This was not the fault of the Inn or its employees, but it was irritating. « less
Read management response to this review.
Management response from EastAvenue Inn, Manager
Thank you for taking the time to review The East Avenue Inn & Suites. We're glad you enjoyed your stay in one of our uniquely designed Premium Suites. It's also nice to hear that you enjoyed Wicked at the nearby Auditorium Theatre and dinner at one of the great restaurants in the East End. We hope you visit again soon!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3pm
Check Out:
11am
Year of Last Renovation:
2012
Floors:
2
Rooms:
58
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
58
Handicap Rooms:
2
Suites:
18
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Meeting Space:
0 sq. feet
Policies / Expenses
Nightly Parking:
0
Total Taxes:
14.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
8.00%
Occupancy Tax:
6.00%
Room Types - The East Avenue Inn
Deluxe, One King Bed
One King Bed
Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Premium Suite with Kitchenette
One King Bed
Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. Bathroom amenities include a hair dryer. A safe, a desk, and a single sofa bed are among the conveniences offered. This room is Non-Smoking.
Deluxe, Two Full Beds
Two Full Beds
Complimentary wireless Internet access keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - The East Avenue Inn
Air conditioning
Central location
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Fax available
Free local calls
Hairdryer available
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Non-smoking rooms
24 hours opened
Private bathroom in room
Safe in rooms
Self controlled heating/cooling system
Shower
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free Showtime
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Testimonials: Why use Hotel Planner?
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
"Thanks very much.. I have worked with your company for the last 5 or 6 months for all of our youth trips and have been very pleased. thanks for your hard work to ensure our safety and pleasant lodging accommodations" B.C. - Lake Charles, LA
Based on 34 traveler reviews 
Value
“Great stay...”
Deluxe, One King Bed
Premium Suite with Kitchenette
Deluxe, Two Full Beds