Complimentary Deluxe Continental Breakfast Bar
130 Guest Rooms
Featuring Suites, King, Double and Handicap Accessible Rooms
In Room Coffee Makers, Hairdryers
Cable TV, including HBO / ESPN /CNN
Free USA Today Newspaper
Free In-Room High Speed Internet
Free local phone calls
Guest Laundry
Meeting Room
Business Center: Fax / Copiers / Data Port Phones
Outdoor pool
Fitness / Exercise Faciility
Marriott Rewards
Star Rating:
Local Attractions:
Across from Hanes Mall
Wake Forest University
Lawrence Joel Coliseum
Benton Convention Center
Old Salem
Tanglewood
Smith Reynolds Airport
NC School of the Arts
Forsyth Technical College
WS State University
Salem College
Hotel Reviews for Fairfield Inn & Suites by Marriott Hanes Mall
4.0out of 5Based on 52 guest reviews, Very Good
Based on 60 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
29
Very Good
18
Average
9
Poor
4
Terrible
0
Most Recent Traveler Reviews:
“Great stay! Friendly staff.”
May 12, 2013
LuckyDucks3, Gettysburg, Pennsylvania | Trip type: Family
A family emergency led to my wife and I being at the Fairfield Inn with our small dog for 2 weeks. During that time, we were impressed with the overall...
more »
A family emergency led to my wife and I being at the Fairfield Inn with our small dog for 2 weeks. During that time, we were impressed with the overall professional and friendly staff that we encountered from the housekeeping staff on up to the GM, Victor Duarte. Boutique hotels earn their reputation through providing superior service and this hotel shines against that standard. Special mention to the welcoming reception staff, Sharon, Priscilla and Josh and to Helen and Maria, the women who run a solidly above average chain hotel breakfast. All in all, a well run hotel worth giving consideration to when choosing a hotel in the area. « less
Read management response to this review.
Management response from David Amick, Above-Property Response Contact
Dear LuckyDucks3,
Thanks for reviewing our Fairfield Inn & Suites; we appreciate your kind words and I will be sure to pass them on to the rest of our team to recognize their hard work! I am glad to hear that we were able to take care of you for an extended period while you were in town and hope that all is well with your family. Thank you again and we hope to see you the next time you're in the area.
David Amick eCommerce Manager Daly Seven, Inc
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“Great hotel in Winston-Salem”
May 1, 2013
kilmerwo, Montross, Virginia | Trip type: Couples
We were so glad we found this hotel, it was just perfect for what we needed. Having travelled from Virginia, we needed a good hotel with a restaurant nearby. Luckily...
more »
We were so glad we found this hotel, it was just perfect for what we needed. Having travelled from Virginia, we needed a good hotel with a restaurant nearby. Luckily there was a mall there too! Victor who was on the front desk was so helpful, professional and his favourite soccer team is Manchester United :) He is an asset to the hotel. Freshly baked cookies there to welcome guests - always enjoyed! Rooms were very clean and modern, free breakfast was ample to suit any tastes. Thanks for a great stay, to Victor, the cleaning staff (great job) and the breakfast lady who kept everything well stocked and clean. « less
Read management response to this review.
Management response from David Amick, Above-Property Response Contact
Dear kilmerwo,
Thanks for taking the time to write a review - I'm happy to hear you had such a great stay (but as an Arsenal fan, I do have to take slight offense at your Premier League allegiances! :). I will be sure to pass your kind words on and we're glad you enjoyed our amenities so much & found our staff friendly and helpful. Thank you again and we hope to see you for another visit soon!
David Amick eCommerce Manager Daly Seven, Inc
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“Top Notch”
Apr 21, 2013
TJTarheel, Raleigh, North Carolina
Large room, clean bath, great shower, comfortable bed, micro fridge, good breakfast, welcoming lobby, friendly front desk, complimentary spirits and eats at happy hour, free Otis Spunkmeyer cookies, nice fitness...
more »
Large room, clean bath, great shower, comfortable bed, micro fridge, good breakfast, welcoming lobby, friendly front desk, complimentary spirits and eats at happy hour, free Otis Spunkmeyer cookies, nice fitness room. This hotel is a great value for the money. The only negative is it can be noisy close to the highway and the garbage trucks come about 5 in the morning so light sleepers may be annoyed. If I'm ever back this way, would stay again. « less
Read management response to this review.
Management response from David Amick, Above-Property Response Contact
Dear TJTarheel,
Thank you for reviewing your recent stay with us. I'm glad you had a great visit and found your room so spacious and also that you enjoyed the free cookies and our manager's reception. We appreciate your other feedback as well and look forward to seeing you again when you're in Winston-Salem!
David Amick eCommerce Manager Daly Seven, Inc
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“Nice Business Trip”
Apr 19, 2013
Erica H, Sylva, North Carolina | Trip type: Business
My husband stayed here a couple of weeks ago on a business trip and he really enjoyed it. He is still talking about the sweet "grandmotherly" like lady that worked...
more »
My husband stayed here a couple of weeks ago on a business trip and he really enjoyed it. He is still talking about the sweet "grandmotherly" like lady that worked the continental breakfast...she was super sweet to him every morning. Great service makes these long business trips much easier. Thank you! « less
Read management response to this review.
Management response from David Amick, Above-Property Response Contact
Dear Erica H,
Thank you for reviewing our Fairfield Inn & Suites and I'm pleased that your husband had a great stay and found our staff so friendly and helpful. Hopefully you will be able to check us out as well sometime soon! Thanks again for your review.
David Amick eCommerce Manager Daly Seven, Inc
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“Best hotel in Winston-Salem”
Apr 18, 2013
DenverTennisPro, Denver | Trip type: Business
I've stayed in Winston Salem for 2 months and this Fairfield beats the Hampden, Courtyard, Holiday Inn, and of course the Extended Stay.
The BEST perk is the free gym...
more »
I've stayed in Winston Salem for 2 months and this Fairfield beats the Hampden, Courtyard, Holiday Inn, and of course the Extended Stay.
The BEST perk is the free gym access to THE RUSH a short drive away. Free breakfast and manager special nights tues & wed make this hotel stand out. No wonder it sells out faster than the others! « less
Read management response to this review.
Management response from David Amick, Above-Property Response Contact
Dear DenverTennisPro,
Thanks so much for your review and kind words. I'm really happy to hear that we have become your favorite option in Winston-Salem and that you've been able to take advantage of the free off-site full-service gym access. Thank you again and we appreciate your recommendation!
David Amick eCommerce Manager Daly Seven, Inc
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Fairfield Inn & Suites by Marriott Hanes Mall
Double/Double Room
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
King Room
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Fairfield Inn & Suites by Marriott Hanes Mall
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
TV - Free Showtime
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyWe are a pet friendly hotel, cleaning fee of $50 per stay applies.
Airport & Shuttle Information - Fairfield Inn & Suites by Marriott Hanes Mall
Greensboro Airport (PTI)
20 Miles
Shuttle - Fly PTI, approximately $75 roundtrip per person.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Fairfield Inn & Suites, Fairfield Inn & Suites Hanes Mall, Fairfield Inn & Suites Winston Salem, Farfield Inn & Suites
Based on 60 traveler reviews 
Value
Rooms
“Great stay! Friendly staff.”
Double/Double Room
King Room