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Courtyard by Marriott Winston Salem Hanes Mall
1600 Westbrook Plaza Dr., Winston-Salem, NC 27103 United States (USA) near Exit 189 on I-40 (~0.2mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property 
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- Has an outdoor pool!
- The Avg. Group Discount is 10.8%!
- Gym is available on property
- 122 rooms in property
- 4 floors in hotel
- 4 suites in hotel
- Check-in: 3:00 PM
- Groups & Meetings rating of 10.0/10
- 3 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Wake Forest (6 miles), Winston Salem State (8 miles), NC School of the Arts (7 miles), Reynolda House and Gardens (6 miles), Tanglewood (8 miles), Old Salem (6 miles), Downtown (3 miles), Hanes Mall (1/4 mile) and the BB&T Soccer complex (9 miles).
Map & Attractions for Courtyard by Marriott Winston Salem Hanes Mall
Verified Reviews of Courtyard by Marriott Winston Salem Hanes Mall
Below are the verified reviews from guests that we have booked recently: "Disappointment"
Overall Score2.0/ 5
Noisy. Elevator works improperly. Terrible limited television stations. Pool and "SPA?".
Elizabeth C. (Individual traveler, booked 1 room), from 
20-Feb-2022 Verified Review, stayed from Tue Feb 01 to Thu Feb 03 2022 at a $106.99 average nightly rate. 
"Construction exterior rooms were small."
Overall Score2.0/ 5
We moved from King to two Queens for more space. Design with TV on left side of bed almost behind another piece of furniture. Poor condition Size of sink outside of the toilet and shower. small.
Frank T. (Individual traveler, booked 1 room), from
12-Oct-2021 Verified Review, stayed from Thu Oct 07 to Sun Oct 10 2021 at a $154.66 average nightly rate. "Under construction and it shows."
Overall Score1.0/ 5
Our bed was barely made when we firsr came jnto the room. Rhe microwave on our floor almost ser thr paper cup I put into it on fire. Staff lovely but for what I paid I expecred a Bir more.
Elan B. (Individual traveler, booked 1 room), from
17-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $254.99 average nightly rate. "Ghetto location and construction."
Overall Score2.0/ 5
No front desk clerk at check in, rancid smells, most amenities including fitness center closed for construction. Exposed wiring throughout and ridiculous noise. Avoid at all costs.
Mark F. (Individual traveler, booked 1 room), from
19-Aug-2021 Verified Review, stayed from Tue Aug 17 to Wed Aug 18 2021 at a $89.20 average nightly rate. "Unfortunate this time."
Overall Score2.0/ 5
Friendly staff, Arrived with purchasing a bed and sofa bed and first room did not have in first room. Staff was accommodating but next room was very small but room had both. Room was not as clean as I would of hoped and two days in a row I was getting dressed to find a little long skinny bug crawling on white bed. Flushed the first one down toilet on day one so know it was not same one.
Bruce M. (Individual traveler, booked 1 room), from
22-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $131.00 average nightly rate. "Would highly recommend"
Overall Score5.0/ 5
The staff was gracious, friendly and professional. Our room was beautifully decorated, clean and comfortable as were the common areas in the hotel. We could not have asked for a better experience.
Mary B. (Individual traveler, booked 1 room), from
18-Oct-2019 Verified Review, stayed from Mon Oct 14 to Wed Oct 16 2019 at a $116.85 average nightly rate. Property Description
Welcome to the Courtyard by Marriott� Winston-Salem Hanes Mall! Enjoy all that Winston-Salem has to offer, as our hotel is conveniently located to downtown and all area attractions, just off of I-40 and Stratford Road. We are located near the area's most desirable destinations, including Hanes Mall, Forsyth Medical Center and BB&T Soccer Park. Winston-Salem is also home to several universities, including: Wake Forest University, Winston-Salem State University and UNC School of Arts. Our hotel is the perfect combination of both convenience and economical advantage for both business and leisure travelers. Choose from 122 beautifully decorated guest rooms, including 4 suites with sleeper sofas and spacious living and working areas.ROOMS:? Complimentary wireless Internet? In-room hair dryer, iron and ironing board? Large work desk with ergonomic chair? Mini-refrigerator in every room with microwave? In-room coffeeFOOD:? The Bistro Caf� serving Starbucks� coffee,open for breakfast and dinner everyday,with full bar capabilities? The Market�, 24-hour food and snacksEXTRAS:? The Market�, 24-hour food and snacks? Same day laundry valet/dry cleaning (M-F)? Complimentary weekday USA Today�? Touchscreen GoBoard� with localinformation and weather? Marriott Rewards�FACILITIES:? 3 meeting rooms - 1,600 total square feetof meeting space? Outdoor pool? 24-hour business center
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12 Noon |
| Year of Last Renovation: | 2022 |
| Floors: | 4 |
| Rooms: | 122 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 122 |
| Handicap Rooms: | 3 |
| Suites: | 4 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 3150 sq. feet |
| Banquet Space: | Holds 80 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 4.0 Mi |
| Lounge/Bar Hours: | 5:00PM-10:00PM |
| FEMA Approved: | Yes |
| Pool Info: | Seasonal outdoor pool |
| Ownership: | SHAH HOSPITALITY |
Policies / Expenses
| Cancellation: 24 hours prior to Day of Arrival | |
| Nightly Parking: | $0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.75% |
| Occupancy Tax: | 6.00% |
| Food and Beverage Tax: | 6.75% |
| Audio Visual Tax: | 6.75% |
| Shipping Handling Fee: | 5.00 Per Item |
| Food and Beverage Service Charge: | 22.00% |
| Avg. Continental Breakfast Cost: | 8.00 Per Person |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 15.00 Per Person |
| Avg. Buffet Lunch Cost: | 18.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 19.95 Per Person |
| Avg. Buffet Dinner Cost: | 24.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 8.00 Per Person |
| Banquet Gallon of Coffee: | 30.00 Per Person (Starbucks available) |
| Banquet Soda: | 3.95 Per Person (Per Day) |
| Banquet Bottled Water: | 3.95 Per Person (Per Day) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Laundry facilities
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Terrace
- TV room
- Voicemail
Airport & Shuttle Information
25 miles to Piedmont Triad Intl. and 12 miles to Smith Reynolds.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
FOOD:? The Bistro Caf� serving Starbucks� coffee,open for breakfast and dinner everyday,with full bar capabilities? The Market�, 24-hour food and snacks
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary parking.
Internet / WiFI
Complimentary wireless Internet in the guest rooms and lobby.
About Courtyard by Marriott
- Business centered hotel with functional rooms and and a multi-use public area
- Free Wi-Fi in guestrooms and lobby area
- Flexible workspaces, soft bedding, and Paul Mitchell products
- Lobby provides a casual meeting and workspace, business center, and GoBoard� Touchscreens for Info on the Go
- 24/7 Market offering practical food/beverage options
The Courtyard by Marriott highlights above are subject to change without notice.
Previously known as:
Courtyard by Marriott, Courtyard by Marriott Hanes Mall, Courtyard Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall
Seasonality of Hotel Rates at Courtyard by Marriott Winston Salem Hanes Mall
This chart illustrates seasonality of sleeping room prices for both our group prices and the best online individual traveler rates we could find at the time the group/meeting bid was submitted. The best group/meeting discount shown is 36.1% in November 2022 and the highest average individual rate is $303 in the month of August 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Courtyard by Marriott Winston Salem Hanes Mall in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Courtyard by Marriott Winston Salem Hanes Mall
Below are the meeting, banquet, conference and event spaces at Courtyard by Marriott Winston Salem Hanes Mall.
Feel free to use the Courtyard by Marriott Winston Salem Hanes Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston-Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Winston-Salem Room | 24 x 52 x 8 | 1350 | 80/-- | -- | 60 | 50 | 40 | -- | --/-- | 100 | -- | -- |
Close This Winston-Salem RoomRoom Type: General Meeting Room Total Size: 1350 Sq. Mi Dimensions: 24 x 52 x 8 Ft. Floor Level: Ground Level Columns: 0 Windows: 8 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $350.00 USD Full Day Rental: $700.00 USD Evening Rental: $700.00 USD 24 Hr. Hold Rental: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00  | ||||||||||||
| Forsyth Room | 15 x 30 x 8 | 450 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Forsyth RoomRoom Type: Boardroom Total Size: 450 Sq. Mi Dimensions: 15 x 30 x 8 Ft. Floor Level: Ground Level Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $175.00 USD Full Day Rental: $350.00 USD Evening Rental: $175.00 USD 24 Hr. Hold Rental: $375.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00    | ||||||||||||
| Winston Room | 25 x 25 x 9 | 675 | --/40 | -- | 30 | 25 | 20 | -- | --/-- | 40 | -- | 40 |
Close This Winston RoomRoom Type: General Meeting Room Total Size: 675 Sq. Mi Dimensions: 25 x 25 x 9 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $350.00 USD Full Day Rental: $700.00 USD Evening Rental: $700.00 USD 24 Hr. Hold Rental: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00 | ||||||||||||
| Salem Room | 25 x 25 x 0 | 675 | 40/-- | -- | 30 | 25 | 20 | -- | --/-- | 40 | -- | -- |
Close This Salem RoomRoom Type: General Meeting Room Total Size: 675 Sq. Mi Dimensions: 25 x 25 x 0 Ft. Floor Level: Ground Level Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $350.00 USD Full Day Rental: $700.00 USD Evening Rental: $700.00 USD 24 Hr. Hold Rental: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00 | ||||||||||||
Planning an Event? Winston-Salem Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Courtyard by Marriott Winston Salem Hanes Mall
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12 Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Courtyard by Marriott Winston Salem Hanes Mall have?
There are 122 rooms in the property.
Is there any meeting space at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Courtyard by Marriott Winston Salem Hanes Mall?
FOOD:? The Bistro Caf� serving Starbucks� coffee,open for breakfast and dinner everyday,with full bar capabilities? The Market�, 24-hour food and snacks
What parking is available at Courtyard by Marriott Winston Salem Hanes Mall?
Complimentary parking.
How much does internet cost?
Complimentary wireless Internet in the guest rooms and lobby.
Can I get a AAA rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Hot Deals Membership Card Required Guest Room 1 King or Queen S Sofa Bed
Can I get a Senior or AARP rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount Guest Room 1 King or Queen S Sofa Bed
Is there a gym at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, there is a pool on-site at the property. Seasonal outdoor pool.
Can I get a group rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 10.8%.
Testimonials:
"Bob responded very promptly and the booking process went very well. They answered all our questions and offered the rooms we needed at the price they quoted. It was a very efficient way of finding a hotel for our group. You have been excellent to deal with. I have already referred your company to another teacher in our school. Thank you for being so helpful and following up on everything!!" G.W. - Cleveland, OH
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