May 21, 2013
pdx-engaged, portland, OR | Trip type: Couples
We stayed here on points for our anniversary. Had a nice big room, which was an upgrade. Even on the 13th floor, though, you could hear street noise. I don't...
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We stayed here on points for our anniversary. Had a nice big room, which was an upgrade. Even on the 13th floor, though, you could hear street noise. I don't just mean loud trucks and the light rail chimes, but we could even hear an evangelist hollering on the corner. Yes, yes, should be expected when downtown, to some degree, but I think the architect chose poorly on the windows. We made the mistake of choosing the "green" option for the room, expecting this meant no changing the sheets, reusing towels... But no, it means zero room service whatsoever. We're not slobs, but we do drink the coffee. C'mon, Westin, you can do better. « less
“Good downtown hotel”
May 17, 2013
75AT, Essex | Trip type: Business
Large rooms with all the facilities you would expect. Can not fault the room, and everyone was helpful. Odd, no obvious main entrance. Didn't use the restaurant. The meeting facilities...
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Large rooms with all the facilities you would expect. Can not fault the room, and everyone was helpful. Odd, no obvious main entrance. Didn't use the restaurant. The meeting facilities were excellent and the standard of food provided was great. I nearly gave this 5 stars, but something just held me back. Maybe I'm being harsh today. « less
“Westing downtown phoenix”
May 15, 2013
sunnydays11_11, Detroit, Michigan | Trip type: Business
Awesome place to stay in Phoenix. The hotel is modern, great large room with nice furnishings, clean. Wonderful outdoor spaces to relax. The staff was excellent-helpful, efficient. I can't say...
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Awesome place to stay in Phoenix. The hotel is modern, great large room with nice furnishings, clean. Wonderful outdoor spaces to relax. The staff was excellent-helpful, efficient. I can't say enough about the service whether it was the person who answered the phone for in-room dining or the valets. The exercise room was very nice-plenty of equipment. I would stay here again in a second and have recommended the hotel to friends traveling to Phoenix. « less
“Great Place to Stay in Phoenix”
May 14, 2013
Jody B, Independence, Missouri, United States | Trip type: Business
The Westin Downtown is a lovely hotel with large rooms, comfortable beds and a great location. My only complaint is that the inroom internet didn't work at all one night....
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The Westin Downtown is a lovely hotel with large rooms, comfortable beds and a great location. My only complaint is that the inroom internet didn't work at all one night. Not a deal breaker, just inconvenient. The staff is really top-notch...very friendly and accommodating. I highly recommend staying here if you want a great location, great staff and great room. « less
“Nice, very clean upscale hotel not located in the best area.”
May 12, 2013
Michele3199
We arrived in Phoenix at hotel and it was in the city of Phoenix although there was alot around the overall area was not the greatest. Upon arriving we chose...
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We arrived in Phoenix at hotel and it was in the city of Phoenix although there was alot around the overall area was not the greatest. Upon arriving we chose to valet park our car but BEWARE you will be CHARGED $28.00 PER DAY to keep you car in THEIR LOT. We were not very pleased having to pay to valet park our vehicle. Should you choose not to valet there is a parking lot Diagonal to the rear of hotel across and half way down street from hotel that you will also PAY FOR. I have never paid to park in any hotel I have ever stayed in especially since I paid quite a bit of money for my room at this hotel. The first nite we ordered room service and got pizza n salad. The salad was good and a decent size portion the pizza, however, well that wasnt so great. Their in room service menu was limited. We did however have a great breakfast at IHOP. Remember not to tip if you order room service, unless you feel you want to, they include 20% in their charges that they split between the employees. Remember to read the fine print. Overall our stay was nice but I don't think we will stay there again. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room overlooks the city or mountains. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down duvet. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and complimentary toiletries. Wired and wireless Internet access (surcharge) keeps you connected, and the 40-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Club Queen
Two Queen Beds
This room overlooks the city or mountains. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down duvet. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and complimentary toiletries. Wired and wireless Internet access (surcharge) keeps you connected, and the 40-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Club King
One King Bed
This room overlooks the city or mountains. For a good night's sleep, the pillowtop bed is dressed with signature bedding and a down duvet. The private bathroom has a shower with a handheld showerhead, as well as bathrobes and complimentary toiletries. Wired and wireless Internet access (surcharge) keeps you connected, and the 40-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - The Westin Phoenix Downtown
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Restaurant
24 hours room service
Safe in rooms
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Television
TV - Free Cable
Valet Parking
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - The Westin Phoenix Downtown
Phoenix Sky Harbor
15 mins
5 miles
$30 roundtrip/per person
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 230 traveler reviews 
Value
Rooms
“Good downtown option”
Deluxe
Club Queen