The Hilton Indianapolis is located in the heart of downtown Indianapolis. The Hilton is comprised of 332 sleeping rooms, including 177 suites. Two restaurants conveniently located inside hotel, 120 West Market Fresh Grill and McCormick and Schmick's. The Hilton Indianapolis offers Gentspa for hair, nails, skin and massage care. Shoe shine available and attached parking garage. The Hilton Indianapolis is in the top 15% for outstanding service for all Hilton’s worldwide. We would be the perfect hotel to host your group.
Star Rating:
Local Attractions:
Over 50 restaurants, clubs, nightlife, Theatre, Museums, Circle Centre Mall, NCAA Hall of Champions, Indy Zoo and White River State Park and Canal all located within walking distance. Also home of the Indianapolis Indians, Pacers, and Colts.
May 13, 2013
JoeCT S, Cheshire, Connecticut | Trip type: Business
This is one of the worst hotel experiences I've had in a long time. I realize that other than the Conrad none of the hotels in Indy are very good,...
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This is one of the worst hotel experiences I've had in a long time. I realize that other than the Conrad none of the hotels in Indy are very good, but the Hilton is terrible. Trouble started at check in. The woman behind the desk was rude and constantly stopped to answer the phone. The room was dark, drab, dreary and very dated. My guess is that the place was once a Holiday Inn or something and Hilton took it over but was too cheap to renovate it. The bathroom in particular was very low rent. I then logged into the WiFi on my laptop and had to pay $10 on top of the $200 room rate. When I then tried to log in with my iPad I was told I would have to pay twice as the fee was "per device." When I complained, I was told by a different but equally rude front desk person to sit in the lobby and use the free WiFi there. Another minor point: if you like Coke it'll cost you an extra dollar and you'll have to go down to the lobby as all of the vending machines are Pepsi only. I did see a number of good reviews for this place but I can't understand why as I'll never stay here again. How can the Conrad be so good and the Hilton so poor? I tried to get into the Conrad but it was booked. Now I know why. « less
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Management response from Hilton Indy, General Manager
Thank you for sharing your viewpoint of our downtown Indianapolis hotel. We can't help but feel disappointed that your entire stay was not completely positive or if the service you received from our associates was anything less than exemplary. All of our guests are encouraged to let us know if something is amiss and we regret not being able to provide you with the accommodations that would have made you most comfortable. Your comments will certainly be shared with everyone here to ensure that the best possible hospitality is provided to all. As you mentioned, we do charge for Internet usage in guestrooms. We find for a service that not everyone uses it is best to charge at the time of use and pass along the discount where available. Wireless is complimentary in our lobby and public areas for your convenience. We hope to have the chance to welcome you back again and provide you with a better experience in the future.
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“Hilton- Indianapolis”
May 13, 2013
A TripAdvisor Member | Trip type: Friends getaway
This is a very nice hotel. It is in a good location for downtown. The rooms are great. They are clean . The rooms are spacious and comfortable. The employees...
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This is a very nice hotel. It is in a good location for downtown. The rooms are great. They are clean . The rooms are spacious and comfortable. The employees are nice , friendly and helpful. It is a little pricey but you get your monies worth. I recommend this as a place to stay. « less
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Management response from Hilton Indy, General Manager
Thank you so much for your recommendation and review of the Hilton Indianapolis Hotel & Suites. We are delighted you enjoyed your spacious accommodations and found our associates to be so kind. If there is anything we can do to provide you with an even better stay, just ask! It would be our pleasure to welcome you back again.
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“2013 mini marathon stay”
May 13, 2013
Lori M, terre haute, United States | Trip type: Family
Beautiful hotel, attentive staff, restful night before the mini marathon. The only issue to report is that the shower did not work when we went to use it that night....
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Beautiful hotel, attentive staff, restful night before the mini marathon. The only issue to report is that the shower did not work when we went to use it that night. Upon calling the front desk personnel, someone was sent up to check it out. After a trip to get the right tools for the repair, the issue was corrected. It was just surprising in such a beautiful place that the shower did not work. Not a big deal just providing the info for this review. « less
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Management response from Hilton Indy, General Manager
The Indianapolis Mini Marathon is one of our favorite area events and we couldn’t be happier that you chose to stay with us for your time here. Thank you for sharing your appreciation for our well-appointed hotel and attentive associates. We apologize if you were inconvenienced in any way by issues with the shower but grateful to know that our maintenance team was able to resolve it for you right away. We hope you will stay with us again at the Hilton Indianapolis Hotel & Suites.
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“hilton downtown Indianapolis”
May 10, 2013
paul m, tomsriver nj | Trip type: Business
Excellent, right in the heart of downtown Indy. Two blocks from the famous circle monument. The best steakhouses in the world within blocks, all walking. Indoor pool on the 19th...
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Excellent, right in the heart of downtown Indy. Two blocks from the famous circle monument. The best steakhouses in the world within blocks, all walking. Indoor pool on the 19th floor, with hot tub. This hotel is just a short 15 ride from the airport. A shuttle is just 10.00 per person right to the hotel door. « less
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Management response from Hilton Indy, General Manager
We think your review is excellent! Thank you for sharing your appreciation for the Hilton Indianapolis Hotel & Suites from our location to our great amenities, we couldn’t be happier to know you enjoyed your stay. We hope to welcome you again soon.
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“Once again a great experience”
May 8, 2013
andymattmom, indiana | Trip type: Family
This was our third stay for the mini-marathon at this hotel. The staff was fantastic from the valet, to the front desk people to the restaurant staff. Our room was...
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This was our third stay for the mini-marathon at this hotel. The staff was fantastic from the valet, to the front desk people to the restaurant staff. Our room was upgraded and was a beautiful suite. The hotel was busy but very quiet. The food at the restaurant was excellent. The location was great for the race. Will stay here again next year and highly recommend the hotel to others! « less
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Management response from Hilton Indy, General Manager
The Indianapolis Mini-Marathon is such an exciting event! We are thrilled to read your review. It is always great to know that a guests’ experience has inspired another stay! Providing excellent, personalized service is of utmost importance at the Hilton Indianapolis Hotel & Suites and we truly appreciate knowing that our location was perfect for your needs. We look forward to seeing you again.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Standard King
1 king bed with a pillowtop mattress, down comforter, and triple sheeting with Egyptian-cotton sheets. Desk. Ergonomic chair. High-speed (wired) Internet access - surcharge. LCD TV with premium cable channels, including ESPN and HBO. Pay movies. Direct-dial phone. Multi-line phone. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Air conditioning. Climate control. Complimentary weekday newspapers.
One King Bed, Smoking, with Jetted Tub
One King Bed
Slip into the pillowtop bed with Egyptian cotton linens and a down duvet for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One King Bed, Acc With Roll In Shower
One King Bed
Slip into the pillowtop bed with Egyptian cotton linens and a down duvet for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds, Non-Smoking
Two Queen Beds
Slip into the pillowtop bed with Egyptian cotton linens and a down duvet for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Deluxe King
One king Hilton Serenity Bed in bedroom and one queen sofa bed in separate living area with Egyptian-cotton sheets and premium bedding. 665 square feet. Desk. High-speed Internet access (surcharge). Dial-up Internet access (surcharge). Two dual-line phones with voice mail. Two LCD TVs with premium cable channels, including ESPN and HBO, and pay movies. Coffee/tea maker. Bathroom with second vanity in dressing area. Shower/tub combination. Hair dryer. Iron/ironing board. Air-conditioning. Complimentary weekday newspapers.
One Bedroom Suite, One King Bed
One King Bed
Slip into the pillowtop bed with Egyptian cotton linens and a down duvet for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Bedroom Suite, One King Bed
One King Bed
Slip into the pillowtop bed with Egyptian cotton linens and a down duvet for a good night's rest. Wireless Internet access (surcharge) keeps you connected, and the LCD TVs offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Deluxe Two Queens
Two queen Hilton Serenity Beds in bedroom and one queen sofa bed in separate living area with Egyptian-cotton triple sheets and premium bedding; separated by French doors. 665 square feet. Desk. High-speed Internet access (surcharge). Dial-up Internet access (surcharge). Two dual-line phones with voice mail. Two LCD TVs with premium cable channels, including ESPN and HBO, and pay movies. Coffee/tea maker. Bathroom with second vanity in dressing area. Hair dryer. Iron/ironing board. Air-conditioning. Complimentary weekday newspapers.
Amenities - Hilton Indianapolis
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Charge for early check out
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Garage
Hairdryer available
Hair dresser
Internet - ethernet
Ironing facilities
Jacuzzi
Kitchen facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$50 refundable deposit
Airport & Shuttle Information - Hilton Indianapolis
Airport is 7 miles away. One-way taxi expense is $22-25. One-way Carey Limousines share-in ride is $11.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"By taking advantage of your product we estimated that we saved around $300. I still shake my head at the fact that I was going to get on the telephone and find a hotel." D.H. - Dayton, OH
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Previously Known As: Hilton Indianapolis Downtown, Hilton Indianapolis Hotel & Suites, Hilton Indianpolis Hotel & Suites