Hotel Reviews for Crystal City Courtyard by Marriott Reagan National
3.5out of 5Based on 132 guest reviews, Average
Based on 146 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
28
Very Good
59
Average
35
Poor
16
Terrible
8
Most Recent Traveler Reviews:
“Very good basic accomodations”
May 18, 2013
LaoBlue, Asia | Trip type: Couples
From the National Airport get on the hotel shuttle which takes about 8 mins. Just wait outside the airport by the curb with a sign that says 'Hotel Shuttles', look...
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From the National Airport get on the hotel shuttle which takes about 8 mins. Just wait outside the airport by the curb with a sign that says 'Hotel Shuttles', look for the one marked with the hotel's name.
Hotel is good, clean, basic, appears fairly new. Nice little place on the ground floor to relax, have a coffee and surf the net. Two terminals in lobby to check-in your departing flight and print boarding passes, and see the flight schedules on a monitor - nice touch. Looks like tourist groups stay here too. Self parking is 22 usd, typical cost. McDonalds within walking distance, and so is the CVS pharmacy, not many places to eat unfortunately and no shopping whatsoever. So, keep expectations relative. However, you can take the shuttle to get near the Metro stop and adventure out on the subway.
Our room was basic, no frig, no bottled water, but coffee maker in the bathroom. Bath was a nice size, but only one sink. Small closet, larger flat screen -nice, small couch and coffee table, comfy King bed, smaller windows and wall A/C. Room was adequate size, but no more than 2 people would feel comfortable. Clean and bright hallways, but doors are a bit loud. Traffic can be noisey, so get a high level room since the windows don't seem to muffle that well. « less
“Quality Expected and Received”
May 17, 2013
TDG22601, Winchester, Virginia | Trip type: Solo travel
Quality of the hotel is what you would expect from Courtyard. Hotel is clean and up to date with a friendly helpful staff. Location could be better for walking around...
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Quality of the hotel is what you would expect from Courtyard. Hotel is clean and up to date with a friendly helpful staff. Location could be better for walking around Crystal City, but proximity to airport is excellent. In a city where land is at a premium, this hotel does not immediately face its Jefferson Davis Hwy address, so is easy to pass up if driving. It is a short 10 minute walk to Crystal City shopping and restaurants. If you aren't up for the walk, there is a shuttle that will take you into Crystal city shopping/dining/Metro area. I would recommend this hotel for business and leisure travelers alike. « less
“Great for Business”
May 9, 2013
qbanky, Garner, North Carolina | Trip type: Business
Excellent service, contemporary spacious rooms. Also quiet. Was there for business in April and could not ask for more. Front desk staff were very helpful during my stay. Shuttle runs...
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Excellent service, contemporary spacious rooms. Also quiet. Was there for business in April and could not ask for more. Front desk staff were very helpful during my stay. Shuttle runs to the airport every 20 minutes. Will definitely stay again « less
“Great For Business”
May 3, 2013
BHL, New York City, New York | Trip type: Business
Recently stayed here one night on business. The location was great, as it was literally a one-minute walk across the street from my office. It was about an $18 cab...
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Recently stayed here one night on business. The location was great, as it was literally a one-minute walk across the street from my office. It was about an $18 cab ride from Union Station. Check in was fast and friendly. Room was very clean. Free wi-fi was reliable. Bathroom had enough linens for an army. I was on the 6th floor and didn't hear any noise from the airport, nor from the hall or the adjacent rooms. My colleagues and I utilized the hotel shuttle to go to dinner, but since it was a nice night we opted to walk back - it was only about a ten-minute walk to a commercial area with lots of restaurants. The shuttle also dropped folks off at the metro. Bed was comfortable and the flat screen TV was huge. It would have been nice to have a cab stand. Upon checkout I went next door to the Hyatt. No complaints at all about this property, « less
Read management response to this review.
Management response from GeneralManagerWASCT, General Manager
Dear BHL
Thank you for sharing your feedback on your recent stay. I'm glad you found the location convenient to your office just across from the hotel. You are correct, while we are conveniently located less than 5 minutes from Ronald Reagan Washington National Airport, noise from the airport is not an issue for our guests. We have recently upgraded to a NEW wireles internet service which our guest are finding faster and more reliable than our previous system. I'm also glad you were able to take our shuttle out to a local restaurant and then enjoy a short walk back on your return.
Thanks for staying and Safe Travels!
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“Typical Courtyard - Not Well Located”
Apr 10, 2013
hankwill, Salt Lake City, Utah | Trip type: Couples
This Courtyard is what you would expect from a Courtyard, BUT it isn't very well located in Crystal City. There are many other hotels from which to chose that will...
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This Courtyard is what you would expect from a Courtyard, BUT it isn't very well located in Crystal City. There are many other hotels from which to chose that will be closer to the dining and shopping available in the area. Also, the parking for this property is expensive. My suggestion is check around and chose this property if the price is right and being close the Crystal City amenities isn't a high priority. « less
Read management response to this review.
Management response from GeneralManagerWASCT, General Manager
Dear hankwill
Thank you for your comments about your stay with us @ Courtyard. We are glad you had the opportunity to stay with us. We do offer a shuttle to Crystal City METRO station, local offices, restaurants and shopping which are all just a few blocks from the hotel. We do charge for parking at the hotel, but monitor local rates to ensure we are priced at or below other available options for parking. Since this is an urban market, parking is definately at a premium, but there are multiple public transportation options available for our guests who choose to travel without an auto.
Safe Travels!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Crystal City Courtyard by Marriott Reagan National
King Room with One Sofa Bed
Furnished with 1 king bed with a down duvet and triple sheeting, the King Room measures approximately 250 square feet. It is equipped with a sofa bed or upholstered chair, complimentary wireless Internet access, and a TV with HBO, pay movies, and video games (surcharge). Further amenities include a desk and ergonomic chair, a direct-dial phone with voice mail, and a complimentary weekday newspaper. Some rooms offer airport and river views.
Standard Doubles
Two double beds with down duvets and triple sheeting. May have airport and river view. Approximately 300 square feet. Upholstered chair. Complimentary wireless Internet access. TV with HBO, pay movies, and video games (surcharge). Desk and ergonomic chair. Direct-dial phone with voice mail. Complimentary weekday newspaper.
Queen Room
Furnished with 1 queen bed with a down duvet and triple sheeting, the Queen Room measures approximately 200 square feet. It is equipped with a upholstered chair, complimentary wireless Internet access, and a TV with HBO, pay movies, and video games (surcharge). Further amenities include a desk and ergonomic chair, a direct-dial phone with voice mail, and a complimentary weekday newspaper. Some rooms have an airport and river view.
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Based on 146 traveler reviews 
Value
Rooms
Cleanliness
“Great for Business”
“Typical Courtyard - Not Well Located”
King Room with One Sofa Bed
Standard Doubles