Hotel Reviews for Holiday Inn University of Memphis
4.0out of 5Based on 44 guest reviews, Very Good
Based on 48 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
17
Very Good
22
Average
6
Poor
1
Terrible
2
Most Recent Traveler Reviews:
“UofM Visit”
May 2, 2013
ENem, Kansas City, Missouri | Trip type: Business
I stayed at this hotel for a recent visit to Memphis. I travel quite a bit, but typically stay at another hotel brand. As to convenience, this hotel is great...
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I stayed at this hotel for a recent visit to Memphis. I travel quite a bit, but typically stay at another hotel brand. As to convenience, this hotel is great if you are visiting the University. However, I was a little less than impressed with it otherwise. My room was dirty upon check-in (mold in the bathrooms, no Kleenex, etc.), the breakfast was pretty blase'. and the business center printers weren't working the entire time I was there. The staff were friendly enough, but nothing that stood out as spectacular.
In all, I doubt I would stay here again - for the price, there are much nicer properties elsewhere in Memphis. « less
“Great Choice”
Mar 19, 2013
Lori K, Rockford, Illinois | Trip type: Business
Just had the privilege of working with the staff from the front desk. They went above and beyond to make our daughter's stay a friendly one as she was there...
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Just had the privilege of working with the staff from the front desk. They went above and beyond to make our daughter's stay a friendly one as she was there for a convention. Everything turned out so wonderful, definitely staying here if I'm in Memphis! « less
“Very Impressive”
Sep 16, 2012
James V, Clinton, Arkansas | Trip type: Solo travel
I really like this place. It is located in a very nice part of town, right across the street from the University of Memphis and just down the street from...
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I really like this place. It is located in a very nice part of town, right across the street from the University of Memphis and just down the street from the Pink Palace. This place is used by the UM to train their students in hotel/motel managment. The second floor is a virtual museum to the founder of Holiday Inns Kemmon Wilson--just looking at it is worth a trip.
The rooms are all suites looking down on an atruim [sp?]. The room was extremely nice and met any kind of need you could hope for. My room was wired for internet, wish I had known, as I do not have wireless but do have an all in one computer that I could have brought. Two flat screen tvs. Bed was pretty hard but comfortable--I prefer a little softer but I know plenty who like firm. Great refrig and microwave. The noise was almost non existent from inside my room. Shower was very, very good--and hard!
I was acknowledged as a platinum member. They gave me a snickers and water. Told them I didn't need the water, so they gave me two snickers. The front desk was extremely cordial, helpful and friendly. Sort of got the impression that some of the older older ones were employees and some of the younger ones were students but it didn't make any difference.
This is the kind of place where you can really lay back and not worry about anything. This place really lives up to the old saying, "the best surprise is no surprise" Excellent all around. « less
“Very pleased, great service”
Sep 14, 2012
HereOnBiz, Louisville, Kentucky | Trip type: Business
Stayed here for work and was amazed by the fantastic service. Free shuttle from the hotel (must be arranged in advance), a bottle of water & NutriGrain bar at check-in...
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Stayed here for work and was amazed by the fantastic service. Free shuttle from the hotel (must be arranged in advance), a bottle of water & NutriGrain bar at check-in (note I am a preferred member), polite & outgoing staff, and every room is a suite. The suite was ideal for business travel--lots of plugs, a desk in the main room plus a work area in the little living room in the front. They also have a cute little Holiday Inn museum on the 2nd floor outside the elevators that's worth taking a quick walk-through.
Negatives worth noting: Tub needed to be reglazed around the drain, there's not much natural light in the room, and the curtains don't come flush with the wall on the sides so they let in light at night, which affects sleep quality.
Aug 17, 2012
Bret H, Brownsburg, Indiana | Trip type: Business
I stayed in this hotel for a 2 night business trip. I'm platinum in the Priority Club, and the hotel upgraded me to a huge suite, which was a great...
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I stayed in this hotel for a 2 night business trip. I'm platinum in the Priority Club, and the hotel upgraded me to a huge suite, which was a great perk. I found everything in the hotel to be very clean, and I slept exceptionally well. I used the Internet extensively without issue, despite what other reviewers mentioned. Also, as far as the lobby goes, I'm a business traveler, and all I care is that the place is clean and the service is good, and this place has both. Sure, the lobby isn't necessarily going to win awards, but it is nice, clean, and spacious. Who cares about the artwork? Overall, I would easily return to this hotel in the future. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Get a good night's sleep with premium bedding and a sofa bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking, Accessible
One King Bed
Get a good night's sleep with premium bedding and a sofa bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Standard Room
One Bed or
Two Beds
Get a good night's sleep with premium bedding and a sofa bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a separate sitting area are among the conveniences offered.
Suite, One King Bed, Non-Smoking
One King Bed
Get a good night's sleep with premium bedding and a sofa bed. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
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Based on 48 traveler reviews 
Value
“UofM Visit”
“Great Choice”
Suite, Two Double Beds, Non-Smoking
One King Bed, Non-Smoking, Accessible
Standard Room
Suite, One King Bed, Non-Smoking