The Doubletree by Hilton Washington DC is an upscale, contemporary elegant boutique hotel that ofers a perfect escape from the hectic city. Located in the heart of the Nation's Capital, the hotel is located 5 blocks to the White House, the Mall, 3 blocks to Dupont Circle and 6 blocks to the Convention Center.
You will enjoy 15Ria an upscale boutique restaurant with renowned chef Janis McLean and a bistro-sytle experience. The restaurant also features a working fireplace and its edgy stylish lounge opens onto an outdoor terrace where the natural landscape insulates diners from the bustling street scene...You will love us!
Star Rating:
Local Attractions:
5 blocks to the White House, 6 blocks to the Convention Center, walking distance to the metro, restaurants and shopping.
Hotel Reviews for Doubletree by Hilton Washington Dc
3.5out of 5Based on 311 guest reviews, Average
Based on 343 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
80
Very Good
140
Average
73
Poor
37
Terrible
13
Most Recent Traveler Reviews:
“Bad Service”
May 14, 2013
KDavis510, Cleveland, Ohio | Trip type: Couples
Got to the hotel around 11 p.m. Friday night. The valet was awful, did not help with luggage and could barely speak English. The check-in staff was super rude because...
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Got to the hotel around 11 p.m. Friday night. The valet was awful, did not help with luggage and could barely speak English. The check-in staff was super rude because we booked on Priceline and would not give us a king-size room. The lamp in our room also wouldn't turn off so we had to unplug it from the wall. The staff in the morning was a little nicer, but the valet took forever and was very inefficient. Not going back to this Doubletree. « less
Read management response to this review.
Management response from Gary Gray, General Manager
Thank you for your input regarding your recent stay. I am sorry you had a disappointing experience with your arrival. Our in house engineering team is available on property to look at any potential repairs needed for future visits. We try to accommodate all guest requests for room type and will work with guest requests but room types are at times limited. We would be pleased to mark your reservation notes for your next visit for a specific room type request that would best meet your needs.
We hope you enjoyed the rest of your time in DC and we do hope you come back in the future and give us an opportunity extend a warm, doubletree welcome.
Kind Regards,
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“Incredibly noisy”
May 14, 2013
Andre P, Belgium | Trip type: Couples
Some of the rooms have a serious problem with noise in the air conditioning, even when "off". The staff were very helpful in finding a quiet room. The location is...
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Some of the rooms have a serious problem with noise in the air conditioning, even when "off". The staff were very helpful in finding a quiet room. The location is fine and the breakfast is good. Blablablabla Blablablabla Blablablabla Blablablabla « less
“The Valet parking staff was good”
May 13, 2013
Nitesh S, North Brunswick, New Jersey | Trip type: Family
Did not had a good experience. For a good price we expect a good service as well. No free internet($10), no free parking($39) ,Inside room coffee refill was also not...
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Did not had a good experience. For a good price we expect a good service as well. No free internet($10), no free parking($39) ,Inside room coffee refill was also not provided, when requested at desk, the lady generously said to come down and she will do us a 'favor' of giving some coffee and cream. She also suggested to go and buy the coffee in cafeteria for minimal charge ($2).
Rooms , really not bad for a small stay, but there are few very small things which can make a so so stay , a real great stay. We had two rooms booked and both rooms were not a like. One was spacious other was quite small. One's bathroom was good , other's was so so.
A wending machine and a refrigerator could have been better (7th floor).
Last one tip for customer service: If you see a family coming with kids, at least try to insure the person gets a 2 queen bed room or at least mention you don't have such room. Assigning a room and not making sure the stay will be comfortable or not is not good. A small word saying , you may face some issue with kids on single queen bed room, if you want to upgrade or we don't have any availability right now, shows you care for your customers, specially if you such and old brand in industry.
It is all my opinion based on my experience and it is not meant to hurt or blame any individual. « less
Read management response to this review.
Management response from Gary Gray, General Manager
Thank you for taking the time to review your recent stay. We greatly appreciate the input and will share with the team as a training tool. I am sorry you were not made aware of the room type at check in. We do our best to accommodate any guest requests for room types, but I agree that we should always make mention and let the guest chose whether the accommodation will work or not. We do have a variety of rooms at this property based on availability.
I am sorry you didn’t experience our warm , hospitality that we are so famous for. We do hope you and the family had a good time in the DC area and would stop back again to give us another try. We would be pleased to note your reservation profile for room type requests for future stays. We also have inclusive packages with internet. Our parking is priced competitively with parking in the city but we would also be able to make recommendations other parking selections if you would choose.
Thank you for taking the time to bring these items to our attention. We appreciate your time and patience and we hope to see you again soon.
Kind Regards,
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“Very good staff”
May 10, 2013
Marianne4, Pittsburgh, Pennsylvania | Trip type: Business
When you go beyond the "fancy entrance" you find a one star hotel. It is not good for a hotel of that class to cut expenses and earn the maximum...
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When you go beyond the "fancy entrance" you find a one star hotel. It is not good for a hotel of that class to cut expenses and earn the maximum of money just leaning on a very motivated and professional staff. I stayed two nights for business with husband and had barely no room to even walk around the front of the hard bed the furniture was very basic and cheap. Our check in was a mess. We were part of a big group of people and found the hotel completely unprepared for this event. The staff was wonderful doing their best to remedy the total lack of organization of the management. The luggage were packed in a cramped space right in the entrance until 3pm the time for check in. Our room was on the second floor, dirty carpet in the corridor and room, a fridge stayed just outside our door room the whole time. The room was small whit a strong smell of humidity and dark even during the day. I would give to that room with a very basic furniture a grade of a one star hotel. On top of all of this we left our luggage with computers and everything, the day of the check out and they were lost. Nobody knew were they were. The staff again was wonderful trying their best to make up for the lack of staff. Finally after hours of wait, somebody having found our cell phone number in my phone book, called from another group to let us know were our luggage were.
Restaurant food was horrible and apparently it was very difficult (almost impossible) to serve a hot chocolate for breakfast.
Switched hotels...same price, bigger room, across the street. « less
Read management response to this review.
Management response from Gary Gray, General Manager
Thank you for taking the time to review your recent stay. Although I am pleased you found the staff friendly and helpful, I sorry you found your accommodations and check in disappointing. We do hope you come back in the future to experience our Double Tree, warm cookie hospitality. We would also be pleased to note your reservation profile for a room type preference on your next visit. We do have several different room types and sizes depending on a guests priority and needs.
I hope you enjoyed the rest of your time in our city and we do hope to see you again soon.
Kind Regards,
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“Bathroom conundrum”
May 10, 2013
Steven B, Lawrence, KS, United States | Trip type: Business
Overall clean, updated hotel with courteous and friendly staff. Hotel located within walking distance to the Smithsonian, central mall, National Gallery, etc. Upon entering the hotel room, the space for...
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Overall clean, updated hotel with courteous and friendly staff. Hotel located within walking distance to the Smithsonian, central mall, National Gallery, etc. Upon entering the hotel room, the space for the bed and desk area was adequate and furnished as expected, but when I opened the bathroom door I discovered a very tiny space making it difficult to maneuver. I travel a lot for business and pleasure and was surprised by the mismatch between the sleeping and bathroom accommodation. « less
Read management response to this review.
Management response from Gary Gray, General Manager
Thank you for your reviewing our hotel during your recent visit. I’m happy you experienced our friendly staff and found our location convenient to most attractions in the DC area.
I am sorry for your disappointment with the bathroom size on your particular room. We do have a variety of room types available based on availability and would be pleased to note your reservation profile for future stays for preferences.
Thank you again for the kind words. We hope you enjoyed the rest of your stay and hope to see you again soon.
Kind Regards,
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Standard 1 Queen
1 queen bed with pillowtop mattress. 300 square feet. Desk with ergonomic chair. Cable TV with premium channels. Two multi-line phones with voice mail. Wireless Internet access (surcharge). Coffeemaker. Marble and granite bathroom with shower/tub combination. Hair dryer. Iron/ironing board. Laptop-compatible safe. USA Today delivered weekday mornings.
One King Bed Accessible
One King Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Standard 1 King
1 king bed with pillowtop mattress. 300 square feet. Desk with ergonomic chair. Cable TV with premium channels. Two multi-line phones with voice mail. Wireless Internet access (surcharge). Coffeemaker. Marble and granite bathroom with shower/tub combination. Hair dryer. Iron/ironing board. Laptop-compatible safe. USA Today delivered weekday mornings.
One King Bed, Roll In Shower
One King Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
One King Bed Roll In Shower
One King Bed
Wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
1 King Jr Ste No Smkg
1 king bed with pillowtop mattress. 550 square feet. Desk with ergonomic chair. Cable TV with premium channels. Multi-line phone with voice mail. Wireless Internet access (surcharge). Coffeemaker. Marble and granite bathroom with shower/tub combination. Hair dryer. Iron/ironing board. Laptop-compatible safe. USA Today delivered weekday mornings. Non-smoking.
Junior Suite, Two Double Beds, Non-Smoking
Two Double Beds
Wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is supplied. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Standard 2 Doubles
2 double beds with pillowtop mattresses. 300 square feet. Desk with ergonomic chair. Cable TV with premium channels. Two multi-line phones with voice mail. Wireless Internet access (surcharge). Coffeemaker. Marble and granite bathroom with shower/tub combination. Hair dryer. Iron/ironing board. Laptop-compatible safe. USA Today delivered weekday mornings.
Amenities - Doubletree by Hilton Washington Dc
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Hair dresser
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
TV room
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Doubletree by Hilton Washington Dc
4 miles to Regan National Airport. Taxi cab fare is approx $20.00 per person one way.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Doubletree Hotel Washington Dc
Based on 343 traveler reviews 
Value
Cleanliness
“Bad Service”
“Bathroom conundrum”
Standard 1 Queen
One King Bed Accessible
1 King Jr Ste No Smkg
Standard 2 Doubles