301 East North Water St., Chicago, IL 60611 United States (USA)
View Map 1-800-230-4134
4.0 Star Downtown Hotel in Cook County
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Very Good
4.0/ 5

Based on 3026 guest reviews

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  • We have an indoor pool
  • The Avg. Group Discount is 16.8%!
  • Gym is available on property
  • 1214 rooms in property
  • 34 floors in hotel
  • Check-out: 12:00pm
  • Group score of 10.0/10
  • 37 conference rooms in property

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Local Attractions

Michigan Avenue (Magnificent Mile), Navy Pier, Millennium Park, Art Institute, Shedd Aquarium, Field Museum, Adler Planetarium

Our Hotel Planner Expert Reviews of Sheraton Chicago Hotel & Towers

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"First Class"
Overall Score5.0/ 5
This hotel has it all. I highly recommend this property. A great location, and also the closest hotel to Navy Pier your group will have everything you are looking for. With over 1,000 guest rooms and 120,000 sq. ft. of meeting space they can take care of a small wedding block up to a 500 person meeting. The lobby is welcoming and spacious with floor to ceiling windows and views of the city and river. Mon-Tue-Wed they partner with Wine Spectator and offer wine sampling for $5. Guest rooms are currently going through a renovation with over half complete. Indoor pool and HUGE fitness center overlooking river. Link is a coffee/internet center with complimentary access to the internet. Print your boarding passes and stay in touch with your family while away. All meeting space is above group with natural light. Including an outdoor reception area with a dock for Architecture Cruise departures. I am sure you will enjoy this hotel!
Jennifer E., a local HotelPlanner Chicago expert from US flag
07-Sep-2013 Verified Review

Customer Reviews of Sheraton Chicago Hotel & Towers

4.0 out of 5.Based on 3026 guest reviews, Very Good

Property Description

Located in the heart of downtown Chicago, the Sheraton Chicago Hotel & Towers is ideally situated on the Chicago River, within walking distance of Navy Pier, Magnificent Mile shopping, Millennium Park, The Loop business district and all of the other local favorites that make Chicago a one of a kind destination. Each of the hotel’s guest rooms and suites feature lake, river and city skyline views and Sheraton’s ultra-comfortable Sweet Sleeper bed. The hotel also features five distinctive restaurants and bars, including Shula’s Steak House, one of the Top 10 Steak houses in America. The hotel can accommodate meetings and events from 10-4,600 in state of the art event space, including the largest hotel ballroom in Chicago.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2013
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:1214
Handicap Rooms:66
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:37
Meeting Space:120000 sq. feet
Banquet Space:Holds 3270 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:3p-1a
Policies / Expenses
72 hours
Nightly Parking:58
Typical Group Deposit:Negotiable
Total Taxes:16.40%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
Less than 50 lbs. allowed

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Ironing facilities
  • Jogging path
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Telephone
  • Telephone in all rooms
  • Television
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

25 minutes to Midway Airport35 minutes to O'Hare Airport

Airport Shuttle? Sorry, no airport shuttle available.

Seasonality of Hotel Rates at Sheraton Chicago Hotel & Towers

Rate fluctuations of Sheraton Chicago Hotel & Towers

The graph above is seasonality of room rates for both our group prices and the lowest online individual rates our rate checker could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 41.2% in July 2015 and the highest average individual rate is $364 in the month of July 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Chicago Hotel & Towers in a month when rates are lower.

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