Our HotelPlanner expert reviews of Hyatt Regency Chicago
Our experts HotelPlanner experts periodically visit and review the hotels we represent in person.
"Hotel That Suits Any Goup"
Overall score4.5/ 5
They Hyatt Regency Chicago is a terrific hotel for business or leisure. One of the premier hotels in Chicago and is also the largest in the city. Located on Michigan Avenue and Wacker Drive the hotel is in a key location accessible to everything there is to do in Chicago. Within walking distance to Millennium Park and "The Bean", Michigan Avenue shopping and the Architecture Tour boat dock and much much more. The lobby has just completed a major renovation. Several dining options are available on property including a 3 meal restaurant, Stetson Chop and Sushi, American Craft lounge and Big Bar. Big Bar is a great spot to enjoy your favorite team/game and several tables have personal TV's. With over 220,000 sq. ft. of meeting space the hotel can accommodate any group size. I would definitely recommend this property for your group and know they will take great care of you.
Jennifer E, a local HotelPlanner Chicago expert from
16-Aug-2013 Verified review
Verified reviews of Hyatt Regency Chicago
Below are the verified reviews from guests that we have booked in recently:
"So Hospitable! Will Stay Again!"
Overall score5.0/ 5
I loved the hospitality! I will definitely go again!
Grace J. (Individual traveller, booked 1 room), from
14-Feb-2023 Verified review, stayed from Sat Feb 11 to Sun Feb 12 2023 at a $152.15 average nightly rate.
"Great hotel to stay for marathon, superb restaurant!"
Overall score5.0/ 5
Stayed for the marathon. Great location. Restaurant superb! Shop and coffee shop was fantastic storing essentials for the marathon. Front desk was super friendly and really accommodating. Prices were very reasonable. Thanks so much for a pleasant stay.
Stuart C. (Individual traveller, booked 1 room), from
11-Oct-2022 Verified review, stayed from Thu Oct 06 to Sun Oct 09 2022 at a $281.99 average nightly rate.
"Excellent Service!"
Overall score5.0/ 5
Tya Svammel Kizer is a excellent housekeeper; she was friendly, professional and cared about my comfort while staying at the Hyatt.
Herb W. (Individual traveller, booked 1 room), from
17-Jul-2022 Verified review, stayed from Wed Jul 06 to Wed Jul 13 2022 at a $242.99 average nightly rate.
"Great Hotel Stay"
Overall score5.0/ 5
Great hotel stay.
Ramon G. (Individual traveller, booked 1 room), from
28-May-2022 Verified review, stayed from Thu May 26 to Sun May 29 2022 at a $258.99 average nightly rate.
"Great Experience!"
Overall score5.0/ 5
Excellent Service! Great Experience!
Charlene N. (Individual traveller, booked 1 room), from
30-Jan-2022 Verified review, stayed from Fri Jan 28 to Sun Jan 30 2022 at a $122.99 average nightly rate.
"Your hotel was very welcoming and clean."
Overall score5.0/ 5
Very nice experience and the hotel staff was as friendly and welcoming! I would definitely stay here again!
Raymond P. (Individual traveller, booked 1 room), from
03-Aug-2021 Verified review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $336.99 average nightly rate.
"The overall review is satisfactory.The room carpet is filthy.The room view was good and the staff wa"
Overall score3.0/ 5
I was not told about an extra $150 that I had to pay until I arrived.Even though. The check in person told me it will be returned to my card in about five business days.That's a long time.
Larry S. (Individual traveller, booked 1 room), from
07-Mar-2021 Verified review, stayed from Fri Mar 05 to Sun Mar 07 2021 at a $178.99 average nightly rate.
"Spacious and clean."
Overall score4.0/ 5
The Hyatt Staff was courteous and the room was clean. The bed was comfortable. The only issue that we had was that the ventilation system had a loud thump every five minutes like clock work, extremely annoying. Other than that, It was a nice stay.
Mary B. (Individual traveller, booked 1 room), from
15-Mar-2020 Verified review, stayed from Fri Mar 13 to Sun Mar 15 2020 at a $142.45 average nightly rate.
"Great Hotel"
Overall score5.0/ 5
Junior suite was lovely. Great location.
Suzanne C. (Individual traveller, booked 1 room), from
02-Jul-2019 Verified review, stayed from Fri Jun 28 to Mon Jul 01 2019 at a C$133.83 average nightly rate.
"Some Problems"
Overall score3.0/ 5
My coworker and I were not happy with our check in. The staff person attempted to give us a one bed King room and I indicated that I reserved a two queen room, as we are coworkers and this would be awkward. She looked at my confirmation papers and said it was not indicated. I stated the paperwork identified ?double occupancy,? which it did, so thusly she reluctantly gave us a two queen bed room. This was not friendly or inviting. Then, we went to our room and the former inhabitants trash was still in the trash can, including empty prescription pill bottles. Other than that, the property is beautiful and clean with a wonderful location. The restaurants are also lovely. Thank you.
Kathy W. (Individual traveller, booked 1 room), from
11-May-2019 Verified review, stayed from Fri May 10 to Sat May 11 2019 at a $112.36 average nightly rate.
"Great Location"
Overall score3.0/ 5
We loved the hotel location which was close to everything. Hotel amenities were good. .nice bar and restaurant options Very big negative was the bed and pillows were VERY uncomfortable The bed being SO uncomfortable may prevent us from staying here again. .such a shame because there are so many positives.
Darlene S. (Individual traveller, booked 1 room), from
06-May-2019 Verified review, stayed from Fri May 03 to Sat May 04 2019 at a $143.11 average nightly rate.
"Gigantic hotel where you can have everything you need."
Overall score4.0/ 5
Good for business stay. Room is very spacey.
Kyota N. (Individual traveller, booked 1 room), from
15-May-2014 Verified review, stayed from Wed May 14 to Thu May 15 2014 at a $239.00 average nightly rate.
"Great hotel, wonderful dining"
Overall score4.0/ 5
Very accommodating, friendly staff. Great loacation downtown and next to Chicago River. Family friendly and great food at hotel restaurants!
Camille B. (Individual traveller, booked 1 room), from
28-Nov-2013 Verified review 4.0 out of 5.
Based on 3639 guest reviews Property description
Whether you're planning a simple one-day meeting, an elaborate weeklong conference, a small private dinner for 20, or a high profile gala for 1,500, you will find everything to achieve success, including experienced planners, innovative technology, creative catering, and a meeting concierge by your side. The hotel can handle all types and sizes of events, and offers a location close to major attractions, entertainment, shopping, and the Magnificent Mile. Your attendees will appreciate the central location, which allows them the opportunity to see and experience as much as possible during their visit. The hotel also provides easy access to Navy Pier and McCormick Place, serving as an ideal option for headquarter hotel room blocks. Hyatt Regency Chicago features six restaurants and lounges, guest rooms with all the comforts of home, and many services to make it easy for guests to enjoy their stay without any hassles or worries. The authentic hospitality received just tops it all off. What you need to know
About the Hyatt Regency Chicago ? With more than 228,000 square feet of meeting space, the Hyatt Regency-Chicago is a popular destination for business travelers. However, visitors who are leaving work behind and venturing to the city for pleasure alone will discover that this property is ideally situated amid some of the most famous sites and attractions of the Windy City.
Hot Spots ? The fine dining and renowned shopping on the Magnificent Mile is only moments away from the Hyatt Regency-Chicago, as is the vibrant nightlife of Rush Street. The hotel?s downtown location also places it close to the Sears Tower, Lake Michigan, the Art Institute of Chicago, Soldier Field (home of the Chicago Bears), and Wrigley Field. Many guests choose to take in a show at Navy Pier or shop on Michigan Avenue.
Guest Rooms ? The Hyatt Regency-Chicago has over 2,000 guest rooms, many newly renovated, featuring Grand Beds with premium bedding, complimentary luxury bath items, a large workspace, flat-screen television, and iHome stereo with iPod docking station. In its newly renovated section, the hotel now offers PURE allergy-free rooms, which use allergen-conscious bedding and other materials to create a comfortable and healthy environment for allergy sufferers.
Amenities ? The Hyatt Regency-Chicago offers its guests free wireless Internet, safety deposit boxes, a full business center, valet parking, an on-site gym. For those who desire a more varied and intense workout, or a relaxing spa experience, the hotel provides its guests with access to nearby health clubs and spas. Valet parking and Internet access are available for additional fees. Dining options are many with an on-site steakhouse, pub, bistro, and coffee and snack kiosk. The hotel?s bar, called The Big Bar, features two 100-inch TVs, perfect for watching sporting events.
Details / Other expenses
Check-in: | 3:00 PM |
Check-out: | 21:00 PM |
Year of last renovation: | 2013 |
Floors: | 36 |
Rooms: | 2019 |
Corridors: | All rooms have interior hallways |
Non-smoking rooms: | 1881 |
Rooms with disabled access: | |
Suites: | 119 |
Room windows: | Windows don't open |
Cleaning frequency: | Daily |
Meeting rooms: | 84 View spaces |
Meeting space: | 228000 sq. feet |
Event space: | Holds 2000 people |
Dist. to food/bars: | On-site |
Dist. to the nearest gym: | On-site |
Lounge/Bar hours: | 4 Bars/Lounges - hrs vary |
Policies / Expenses Cancellation: 48 hours prior to arrival at 3:00 PM (individual) |
Nightly parking: | $59 |
Total taxes: | 16.40% |
Total misc. fees: | �0.00 GBP (mandatory resort fees/taxes) |
Amenities / Features
Airport & shuttle information
O'Hare International Airport approximately 18 miles. Airport Express Shuttle available for fee. One-way taxi approximately $35.
Is there an airport shuttle?
Yes! There is an airport shuttle.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are
not allowed.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
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