We are centrally located in the heart of the Riverwalk which is a tourist destination. We are steps away to fine dining, unique shops and galleries. Our guestrooms underwent a multi-million dollar renovation in 2006. We are the longest consecutive recipient for the triple A 4 diamond award in San Antonio.
Star Rating:
Local Attractions:
River Walk, The Alamo, Tower of America, HemisFair Park, Institute of Texan Cultures, La Villita
May 19, 2013
langhorn160, El Paso, Texas | Trip type: Couples
Top-notch room, great hotel personnel, wonderful breakfast that's worth the extra $10/room. Location is ideal. Unfortunately, a VERY loud family next door kept us awake the second night. Called security...
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Top-notch room, great hotel personnel, wonderful breakfast that's worth the extra $10/room. Location is ideal. Unfortunately, a VERY loud family next door kept us awake the second night. Called security but there seemed to be little they could do about the noise, which finally stopped around midnight. We had to be up early the next day so we were tired. Parking is a bit high but is in a secure area -- probably worth the extra. « less
“Wondelfull any time of the year”
May 16, 2013
Carolina B, Mexico City, Mexico | Trip type: Family
I've been about ten times to this hotel and everytime I want to come back. It's wonderfull location in the most beautifill part of the river with many restaurants depending...
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I've been about ten times to this hotel and everytime I want to come back. It's wonderfull location in the most beautifill part of the river with many restaurants depending on what you desire. The romos have just been remodeled they are very nice and comfortable, each onewith a balcony looking towards the river or the tower. On December 31st thats the place you have to be since the hole arty is in South Alamo Street full of fun, food, music and many other attractons at midnight the sky lightens up with all the Fireworks just look at the Price at that time. « less
“25th Anniversary”
May 16, 2013
ron p, Lee's Summit, Missouri | Trip type: Couples
This was our first visit to San Antonio and the staff went out of their way to ensure that it will not be our last stay at the Palacio del...
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This was our first visit to San Antonio and the staff went out of their way to ensure that it will not be our last stay at the Palacio del Rio. Logan exceeded our expectations for a great romantic weekend. He was attentive to all of our needs. He provided wonderful suggestions on places to visit as well as great dining experiences. He made us feel as if we were his only clients. He definitely gave us the "VIP" treatment and this made our experience all the more special. John was very helpful with not only directions to places we wanted to visit but also made wonderful suggestions on the best mode of transportation to these sites. Norma and Jesse at the Rivers Edge Cafe greeted us like family every morning when we ate breakfast. They were attentive to our needs but not intrusive. The above mentioned employees, as well as, all the employees at the Palacio del Rio helped to make this an outstanding experience for us and one that we will be sharing with family and friends. They made it very hard to leave San Antonio but we will definitely return to continue this adventure. « less
“Hilton at San Antonio”
May 16, 2013
Fatima L, Los Angeles, United States | Trip type: Business
Overall stay was OK. Staff very friendly and courteous. Only complaints were noises from the train and people from the streets could be heard screaming at middle of the night...
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Overall stay was OK. Staff very friendly and courteous. Only complaints were noises from the train and people from the streets could be heard screaming at middle of the night even though I was on the 8th floor. Furnitures were also somewhat dusty. Food was OK but room service was very good. « less
“Great time at the lobby bar”
May 16, 2013
Jasper M, Carlsbad, New Mexico, United States | Trip type: Friends getaway
Our stay at the Hilton Palacio del Rio was awsome and the time we spent at the Lobby Bar was great. Our server Rhonda Trevino was very welcomeing and freindly,She...
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Our stay at the Hilton Palacio del Rio was awsome and the time we spent at the Lobby Bar was great. Our server Rhonda Trevino was very welcomeing and freindly,She made us feel comfortable and made sure we enjoyed ourselves.The place to go is here. « less
Read management response to this review.
Management response from BGSanAntonio, Director of Sales
Thank you for sharing your experience with us and recognizing Rhonda! Thank you for staying with us and we will definitely share your comments with the entire team. We look forward to welcoming you back again in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Riverview Two Doubles
Two double beds. 340 square feet. Balcony with river view. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies and videogames. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper.
Standard Two Doubles
Two double beds. 340 square feet. Balcony. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies and videogames. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper.
Standard
1 king bed or 2 double beds. 340 square feet. Premium bedding. Balcony. Desk. Television with premium cable channels, DVD player, and video-game console. Wireless Internet access (surcharge). Refrigerator. Bath amenities include hair dryer, designer toiletries, and scale. Air conditioning. Non-smoking.
One King Bay View Accessible Bath Tub
One King Bed
This room opens to a balcony. Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Accessible With Bath Tub
One King Bed
This room opens to a balcony. Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed, City View, Roll In Shower
One King Bed
This room opens to a balcony. Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. Bathroom amenities include designer toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Riverview Room
One king bed or two double beds. 340 square feet. Balcony with chairs and small table. Riverwalk view. Contemporary furnishings. Large desk. Cable TV with premium channels, video games, pay movies. High-speed Internet access (surcharge). Multi-line phone, voice mail. Complimentary weekday newspaper. Bathroom scale. Designer bath products.
Riverview King
One king bed. 340 square feet. Balcony with river view. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies and videogames. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper.
Amenities - Hilton Palacio Del Rio
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
TV room
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hilton Palacio Del Rio
San Antonio International is located 8 miles or 12 minutes away. Taxi is approximately $18.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 684 traveler reviews 
Value
Rooms
Cleanliness
“The stay was almost perfect”
Riverview Two Doubles
One King Bay View Accessible Bath Tub