The best value in Gaston County, the Fairfield Inn Gastonia features 89 deluxe accommodations. Each guestroom features, in-room refrigerator and microwave,in-room coffee maker, iron/ironing board, free local phone calls, indoor heated pool, guest laundry facilities and complimentary Deluxe Continental Breakfast.
Star Rating:
Local Attractions:
US National Whitewater Center, Daniel Stowe Botanical Gardens, Belmont Abbey College, and Westfield Mall, Lowe's Motor Speedway, Carolina Harley Davidson, Indian Motorcycle
Comfortable enough for one night, but would not want to stay there for several. Limited and not very tasty complimentary breakfast selections. Hotel was clean, but a little outdated. Carpeting...
more »
Comfortable enough for one night, but would not want to stay there for several. Limited and not very tasty complimentary breakfast selections. Hotel was clean, but a little outdated. Carpeting needed to be replaced. « less
Read management response to this review.
Management response from ffblue, General Manager
Dear Trip Guest,
Thanks for your feedback. Fairfield Inn & Suites by Marriott have a new hot breakfast menu for 2013. Our property will start serving in June 2013. Also our location is schedule for full renovation late winter 2013.
Greetings,
Emi Grigg General Manager gm.cltgs@jhmhotels.com
« hide
“Poor Customer Service”
Mar 18, 2013
Lanisha O, Gastonia, North Carolina | Trip type: Couples
I usually stay at this hotel 3 to 4 times a month under my brother associate rate; however my experience March 16, 2013 was not pleasant. I checked in around...
more »
I usually stay at this hotel 3 to 4 times a month under my brother associate rate; however my experience March 16, 2013 was not pleasant. I checked in around 7:00 pm with Lauren, which she was wonderful as always. I asked for a late ck out for 1:00 pm from Lauren and she was able to grant my request. The next day around 12:00pm the hsk (Mariah) knocked on my door and I suggested to her that I had a late ck out and I also had a no disturb sign outside my door. I do not fault the hsk I actually think that there was lack of communication within the Front Desk (Melody Seymour). After I received the knock from the hsk, I receives a call from Melody Seymour at 1:00 pm stating that I had a 1:00 pm late ck out and I needed to leave the rm because the hsk needed to clean the rm because they had a large number of guest cking in. I do understand and respect that fact, but I informed Melody I was running late and if she could give a few minutes that would be great. I finally gets out the rm about 1:20pm and go to the front desk to pick up my deposit, which I spoke to Melody about the situation. I told her I was disappointed with my stay being the hsk had disturbed me at 12:00pm and then she called at exactly 1:00 pm, and I told her I had work for Marriott hotels before myself and I am aware of the policy and procedures. She told me that she would call my mgr if I kept speaking to her about the problem I faced. Melody was very unprofessional and inconsidered of my needs. I am a loyal guest, but she treated me as if it did not matter because I was staying under a friends and family rate. Melody need to be retrained in customer service because it bothered me alot that I being treated poorly. I hope my experience with my future stay be much brighter and better as I see Fairfield Inn as the most comfortable resting hotel in Gastonia. I hope this matter is addressed soon as possible because it is UNACCEPTABLE!!!!! « less
“Best value in town”
Mar 15, 2013
josette8017, Modesto, California | Trip type: Business
I usually stay at the beautiful Courtyard next door but it was sold out last time I was in Gastonia. I don't recall staying in a hotel where the guest...
more »
I usually stay at the beautiful Courtyard next door but it was sold out last time I was in Gastonia. I don't recall staying in a hotel where the guest is treated with such care and attention. I remember Melody and David among 2 of the associates I came accross. They both made me feel at home and were always very friendly and attentive to my needs. My room was spotless and felt fresh, the be is just wonderful. Best price value in town if you want my opinion, I highly recommend this hotel to anyone traveling to Gastonia. « less
Read management response to this review.
Management response from ffblue, Manager
Dear Trip Adviser Guest,
Thanks for your feedback during your stay with us. We are glad that Melody and David make you feel welcome and give you the service that will make you want to return.
Sincerely,
Emi Grigg General Manager
« hide
“Nice stay for the price”
Mar 11, 2013
TravelsnobCRA, Gainesville, Florida
Comfortable beds, very nice staff, breakfast is as expected for Fairfield Inn. No complaints. Rooms are also well lit and the window opens. Would recommend this if you need to...
more »
Comfortable beds, very nice staff, breakfast is as expected for Fairfield Inn. No complaints. Rooms are also well lit and the window opens. Would recommend this if you need to stay on a budget, but dont want to sacrifice value. « less
Read management response to this review.
Management response from ffblue, General Manager
Dear Trip Advisor Guest,
Thanks for taking the time to provided your feedback. We are glad that your stay with us and we helped you to staying on budget.
Thanks,
Emi Grigg General Manager gm.cltgs@jhmhotels.com
« hide
“Nice and clean”
Feb 25, 2013
4MY2BABIES, Burton, Ohio | Trip type: Family
We only stayed one night. The hotel was nice and clean with friendly staff. There are a few restuarants in the immediate area which was nice because we had been...
more »
We only stayed one night. The hotel was nice and clean with friendly staff. There are a few restuarants in the immediate area which was nice because we had been driving all day. The pool was great for the kids to burn off some energy after riding for so long. « less
Read management response to this review.
Management response from ffblue, Manager
Dear Guest,
We glad that you and your family enjoy your stay with us. We appreciate your comments and feedback of our property.
Thanks,
Emi Grigg and staff gm.cltgs@jhmhotels.com 704-867-5073
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Group cancellation policy is 30 days prior to arrival without any penalty. Individual cancellation policy is 6pm on the arrival date without any penalty.
Nightly Parking:
0.00
Total Taxes:
14.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Fairfield Inn by Marriott
Queen Queen Room
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
King Room
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
King Room with Sofabed
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Fairfield Inn by Marriott
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Fairfield Inn by Marriott
Located approximately 20 minutes from the Charlotte-Douglas International airport. Our preferred transportation company is CLT Express. They can provide all of your transportation needs from airport transportation to group transportation.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I found this site by surfing the web. As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much." M.T. - Florida Panhandle
"I will be telling everyone about you guys and utilizing your services again myself this week. Thanks so much for all your help, it was awsome!" K.G. - Naples, FL
Previously Known As: Fairfield Inn by Marriott Gastonia
Based on 67 traveler reviews 
Value
Rooms
“OK for one night, not more”
“Poor Customer Service”
“Best value in town”
Queen Queen Room
King Room