Renovation completed Jan. 5, 2012. 100% Smoke-Free Hotel. Standard King, Standard 2 Bed, Deluxe 2 Bed with Micro Fridge, Superior King Room with Micr Fridge. Free Wi-Fi. All rooms feature desk and flat-screen TV. Restaurants, Lounge within walking distance. Close to shopping and Downtown Cleveland and Rock and Roll Hall of Fame.
Star Rating:
Local Attractions:
Cleveland Clinic, The Q (Cavs Arena), Progressive Field, Browns Stadium, Downtown Cleveland, Rock and Roll Hall of Fame, Cuyahoga Valley Scenic Railroad
Hotel Reviews for Red Roof Inn Cleveland Independence
4.0out of 5Based on 74 guest reviews, Very Good
Based on 83 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
42
Very Good
19
Average
15
Poor
1
Terrible
6
Most Recent Traveler Reviews:
“Last minute stop - should have gone on...”
May 14, 2013
WoodCarver1, Timmins, Canada | Trip type: Family
We were four travelling on three motorcycles - my son & I on two bikes, his friend and his friend's wife on the third bike. We spotted the Red Roof...
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We were four travelling on three motorcycles - my son & I on two bikes, his friend and his friend's wife on the third bike. We spotted the Red Roof Inn from the highway and given the high ratings the chain normally receives in reviews, we stopped and used wireless internet at a restaurant next door to assist in securing rooms for the night, and then headed over. Once our luggage had been removed from our bikes, my son & I entered our room The couple accompanying us came over to let us know that their room had not been adequately cleaned. His wife pulled the covers off our beds and sure enough, not only had they also been slept in, there were pubic hairs in the bed linen in one of them. We all headed over to the office. Upon learning of this, the clerk was mortified. We were given keys to fresh rooms. The couple was in luck - their new room was clean, but ours wasn't. My son & I made the trek back to the office. I offered that if the clerk gave us fresh linens, we'd make the beds ourselves. The clerk told us that we couldn't be expected to make our own beds, but we also couldn't remain in that room as there was no spare linen available. She made a call to the owner and was authorized to offer us rooms in the main building. We'd already moved twice, now - using a housekeeping cart - we were moving a third time only to find that this room had also not received a thorough cleaning but at least the beds were OK, and we'd only be in the room for a few hours, so we opted to stay. The couple opted to remain in the other building. Final tally - we checked five rooms to get two, and had we not settled for these, would have had to move on... Not a pleasant experience. « less
I have stayed here many times and have been very pleased. The hotel is comfortable and the location is great and the rates are good. They take the Cats with...
more »
I have stayed here many times and have been very pleased. The hotel is comfortable and the location is great and the rates are good. They take the Cats with out an extra charge, which is always a plus. The rooms are clean and amply furnished. While they do not have food, the restaurant next store is a reasonable alternative! This was not my best stay however, but I arrived later then usual and the one room left was not the best of rooms. In spite of that I would not hesitate to go back. « less
“Red Roof Inn Cleveland, Ohio Impressed me.”
Apr 25, 2013
Steven H, Wheelersburg, Ohio | Trip type: Business
During a recent business trip to Cleveland I was bumped out of my reservation at the Embassy Suites and forced to stay at the Red Roof Inn nearby. When I...
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During a recent business trip to Cleveland I was bumped out of my reservation at the Embassy Suites and forced to stay at the Red Roof Inn nearby. When I entered the lobby of what I thought was a cheap, low quality hotel I was immediately greeted by a young man and an older gentleman. I was cheerfully greeted and told they were expecting me. WOW! They were expecting me! I wasn't expecting that - they immediately got me checked into my room that they called their Superior King; a modern room with hardwood flooring and upscale fixtures. The bed was more comfortable than many 4 star hotels I've stayed in. I also had a microwave and small refrigerator. Although the facility was older, it had been recently renovated. I loved the fact that the entire hotel is a non-smoking property. Besides the wonderful room, I have to say the best part of my stay was the staff. I actually declined Embassy's offer to return for my 2nd night - why would I do that? I will now be staying at the Red Roof Inn when I make my quarterly trip to Cleveland! I really felt like they wanted me to be their guest! How often do you get that nowadays? Thank-you for making me a new customer. Steven H. « less
Read management response to this review.
Management response from Jon Baaske, General Manager
Thank you for taking the time to write a review. We are pleased that we were able to accommodate you. I have shared your remarks with my team and they are happy to hear about your experience. We pride ourselves on providing our guests clean and comfortable room, along with great guest service. I am glad that your experience was a memorable one and we look forward to seeing you again during your next stay in Cleveland-Independence.
Sincerely, Kurt
« hide
“outstanding place to stay!”
Apr 23, 2013
LuvGlimmerTwins, Chicago, Illinois | Trip type: Business
We make frequent trips to Cleveland Clinic. On the first trip, we took a chance on the Red Roof in Independence, OH. We were not disappointed, and stay there every...
more »
We make frequent trips to Cleveland Clinic. On the first trip, we took a chance on the Red Roof in Independence, OH. We were not disappointed, and stay there every trip since. This clean and spacious hotel is pet friendly (very important to those of us with a service dog), near the Clinic, and most accommodating. Staff is attentive to our special requests, very friendly and helpful regarding locale (like where to eat and how to minimize exposure to traffic jams). We just learned they have special rates for patients at the Clinic, which is an unexpected and delightful bonus. You cannot beat the service, quality, and accommodations at Red Roof Independence for the price. Color us very pleased! « less
Read management response to this review.
Management response from Jon Baaske, General Manager
Thank you for the great comments. We are pleased that we have been able to accommodate you. I have shared your remarks with my team and they are happy to hear about your experience. We do offer special rates for Cleveland Clinic Patients. Please contact us directly to make your reservations at 216-447-0030. We look forward to seeing you again during your next stay in Cleveland-Independence.
Sincerely, Kurt
« hide
“Tim is an Angel”
Apr 22, 2013
Michael R, Chicago, Illinois | Trip type: Business
Long story short... My owner had a hissy fit and had the company credit cards turned off on a Friday. He told no one. I went on the road Saturday...
more »
Long story short... My owner had a hissy fit and had the company credit cards turned off on a Friday. He told no one. I went on the road Saturday evening with my small personal credit card and company credit card. The rental car company sucked up all credit on personal card. My booked hotel, where I am a Diamond member, basically told me to tell my story walking. No discount. No checks. No wait till tomorrow (it was after 11 PM). Up the street Tim was working the night shift at Red Roof Inn. I told him my tale of woe. He found a way to get me in for the few dollars cash I had in my pocket. Next morning, I got some things figured out, and kept the rest of my stay at that property, because they helped me... « less
Read management response to this review.
Management response from Jon Baaske, General Manager
Thank you for taking the time to write a review. I am so pleased to hear that Tim was able to assist you. I have shared your great comments with Tim and he is glad that he was able to make your experience a great one. We pride ourselves on providing great customer service. We look forward to seeing you again during your next stay in Cleveland-Independence.
Sincerely, Kurt
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00p
Check Out:
12:00p
Year of Last Renovation:
2012
Floors:
2
Rooms:
108
Corridors:
All Rooms Have Exterior Hallways
Non Smoking Rooms:
108
Handicap Rooms:
6
Suites:
0
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
0.5 Mi
Dist. to Nearest Gym:
1.0 Mi
Policies / Expenses
Cancellation: 6:00pm day prior to arrival
Nightly Parking:
0.00
Total Taxes:
16.25%
Total Misc Fees:
$1.70 USD (mandatory resort fees/taxes)
State Tax:
7.75%
City Tax:
4.00%
Country Tax:
4.50%
Gym Fee:
0.00 Per Day
Room Types - Red Roof Inn Cleveland Independence
Two Full Beds Non Smoking
Two Full Beds
Complimentary wireless Internet access keeps you connected, and the 25-inch TVs offers pay movies. The private bathroom has a shower/tub combination. Climate control, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Deluxe Two Full Beds Non-Smoking
Two Full Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The private bathroom has a shower/tub combination. Climate control, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Superior King Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 25-inch TVs offers pay movies. The private bathroom has a shower/tub combination. Climate control, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.
ADA BUSINESS KING W ROLL IN NON-SMOKING
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The private bathroom has a shower/tub combination. Climate control, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.
ADA BUSINESS KING ROOM NON-SMOKING
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The private bathroom has a shower/tub combination. Climate control, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Red Roof Inn Cleveland Independence
Air conditioning
Alarm clock
Central location
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Video Games in Room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy1 well behaved pet allowed. Cannot be left unattended.
Airport & Shuttle Information - Red Roof Inn Cleveland Independence
approx 15 minutes east of Cleveland Hopkins Airport
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"First of all I'd like to say how easy this site has been to utilize. Secondly, it has taken hours off of my researching...That I sincerely appreciate." L.C. - Charlottesville, VA
"Just wanted to Thank you and to let you know that our recent stay at the GuestHouse suites was wonderful. The best park was the savings in cost that you provided for us. I wish you could have seen our faces when we realized how much you had saved us. :)" K.D. - Atlanta, GA
Based on 83 traveler reviews 
Value
Rooms
“Last minute stop - should have gone on...”
“Red Roof Inn Cleveland, Ohio Impressed me.”
Two Full Beds Non Smoking
Superior King Non Smoking
ADA BUSINESS KING W ROLL IN NON-SMOKING