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Poor
2.0/5
Based on 196 guest reviews
- Comp. Breakfast
- The Avg. Group Saves 23.1%!
- 161 rooms in hotel
- 10 floors in property
- 30 suites in property
- Check-in time: 4:00 PM
- Groups & Meetings rating of 9.7/10
Standard prices by room type for the next 60 days
Local Attractions
Rock and Roll Hall of Fame Medical Mart (coming soon) House of Blues Agora Theatre University Circle Museums Cleveland Browns Stadium Quicken Loans Arena Progressive Field Tower City Amphitheatre Cleeland Clinic Inter-Continental Conference Center
Map & Landmarks: University Hotel & Suites
Verified Reviews of University Hotel & Suites
Below are the verified reviews from guests that we have booked recently:"Dirty and Rundown."
Overall Score1.0/ 5
Staff was courteous Room 625 was dirty, tiles chipped in bathroom, holes in walls, floor filthy needed vacuuming, no telephone, dirty, heat not good.
William P. (Individual traveler, booked 1 room), from 
17-Feb-2020 Verified Review, stayed from Wed Feb 12 to Thu Feb 13 2020 at a $65.12 average nightly rate. 
"Cheaper than pricey."
Overall Score3.0/ 5
Room was good enough. Low on towels, etc. no both towel. WiFi was basically non existent in my room. It suited my purpose of saving $120 a night from the Ritz. would stay again.
Charles G. (Individual traveler, booked 1 room), from
03-Jul-2019 Verified Review, stayed from Thu Jun 27 to Sat Jun 29 2019 at a $65.00 average nightly rate. "Dirty, Smelly, Smokey, carpet crusty, drain bad in tub."
Overall Score2.0/ 5
First and last time I will ever stay there. I was trying to save a couple of bucks but wasn't worth it.
Charles G. (Individual traveler, booked 1 room), from
30-Nov-2018 Verified Review, stayed from Tue Nov 27 to Wed Nov 28 2018 at a $73.55 average nightly rate. "Helpful staff, value for money"
Overall Score3.0/ 5
Staff were really helpful with a booking problem. The hotel is obviously "well used" but very comfortable and good price. As a budget hotel I would recommend it.
Peter J. (Individual traveler, booked 1 room), from 
27-Oct-2018 Verified Review, stayed from Wed Oct 24 to Thu Oct 25 2018 at a $69.30 average nightly rate. 
"HOW CAN THEY HAVE THE TITLE OF SUITES IN THEIR NAME!"
Overall Score1.0/ 5
This place looks like it hasn't been cleaned since 1980. The whole building is dirt. The rooms air conditioner did no get cold till the next morning. The rooms bathroom door looked like a murder scene with blood dirt and spilled liquid on it. I could go on for a week with the conditions. I was embarrassed walking out of the place. Note to Hotel Planner: Visit these places prior to promoting them and asking for reviews. this place made you guys look like a joke!
Adrian G. (Individual traveler, booked 1 room), from
24-Aug-2014 Verified Review "Best deal close to Cleveland Clinic."
Overall Score3.0/ 5
Friendly, helpful people, daily shuttle from 6 am to 10 pm with good food (pizza) at a reasonable dollar amount. Had a decent room, air conditioning cold with a good shower (plenty of hot water). It does needs more cleaning cosmetically, but fridge and microwave was good although the TV was old. There was no problem for us as we were gone most of the day. The bed had clean sheets (NO BUGS!) with a fair mattress. I would go back!
James W. (Individual traveler, booked 1 room), from
26-Jul-2014 Verified Review "Scary Place."
Overall Score1.0/ 5
I booked this hotel because of how close it was to progressive field. I regretted it the moment we got there. It was not in a great area, there was a dead dog in the parking lot and it took the front desk 20 minutes to find my reservation. The room smelled funny and was in need of some serious repair. Next time I will most definitely pay a little more for a better hotel.
Emily P. (Individual traveler, booked 1 room), from
23-Jun-2014 Verified Review, stayed from Sat Jun 21 to Sun Jun 22 2014 at a $95.00 average nightly rate. Property Description
University Hotel & Suites is conveniently located in midtown Cleveland, home to the Masonic Auditorium and area corporate offices.Situated ideally between downtown and its many major attractions of music/sports venues as well as the University Circle area.Close to the Cleveland Clinic as well as both Cleveland State University and Case Western Reserve University. We provide shuttle service to these locations.We offer free parking, complimentary continental breakfast, free local calls, and free wireless internet access to all our guests.
What you need to know
Nearby Attractions – If downtown Cleveland is your destination, consider University Hotel & Suites for your lodging needs. Aptly named for its proximity to University Circle, this hotel is close to a number of well-known Cleveland attractions, drawing music and sports fans from all over the country. In fact, most of the major attractions – Gund Arena, Agora Theatre, Jacobs Field, Tower City Amphitheater – are less than three miles away.
Expert Tip – Reasonable rates (the highest price per night is $150) and shuttle service to University Circle locations make University Hotel & Suites an especially attractive option for those coming to Cleveland to spend time in that district, either for medical testing at the Cleveland Clinic or to catch a sports competition at Case Western or Cleveland State. Corporate, military, AARP, senior, and government rates (when your ID card is presented) are offered.
Hotel Features – An on-site restaurant/bar, free high-speed Internet, complimentary continental breakfast, business center, gym/fitness center, and meeting space are on the roster for guests lodging at University Hotel & Suites. You can also park your car, bus, or truck for free during your stay. Several restaurants are within a one-mile radius of the hotel (one is adjacent to the building), so there are plenty of options for dining if you need a place to meet colleagues, friends or family. If you enjoy getting out on the green, a golf course is also in close proximity to the hotel.
Guest Rooms – A standard room at University Hotel & Suites includes a free newspaper, safe deposit box, cable TV, alarm clock, hair dryer, and other standard amenities. If you have to make calls locally, they’re on the house. Non-smoking rooms are available, and the hotel is wheelchair-accessible, with several rooms specifically designed to accommodate guests with disabilities. Choose University Hotel & Suites for an affordable, comfortable stay in downtown Greater Cleveland.
Expert Tip – Reasonable rates (the highest price per night is $150) and shuttle service to University Circle locations make University Hotel & Suites an especially attractive option for those coming to Cleveland to spend time in that district, either for medical testing at the Cleveland Clinic or to catch a sports competition at Case Western or Cleveland State. Corporate, military, AARP, senior, and government rates (when your ID card is presented) are offered.
Hotel Features – An on-site restaurant/bar, free high-speed Internet, complimentary continental breakfast, business center, gym/fitness center, and meeting space are on the roster for guests lodging at University Hotel & Suites. You can also park your car, bus, or truck for free during your stay. Several restaurants are within a one-mile radius of the hotel (one is adjacent to the building), so there are plenty of options for dining if you need a place to meet colleagues, friends or family. If you enjoy getting out on the green, a golf course is also in close proximity to the hotel.
Guest Rooms – A standard room at University Hotel & Suites includes a free newspaper, safe deposit box, cable TV, alarm clock, hair dryer, and other standard amenities. If you have to make calls locally, they’re on the house. Non-smoking rooms are available, and the hotel is wheelchair-accessible, with several rooms specifically designed to accommodate guests with disabilities. Choose University Hotel & Suites for an affordable, comfortable stay in downtown Greater Cleveland.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2001 |
| Floors: | 10 |
| Rooms: | 161 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 120 |
| Handicap Rooms: | 6 |
| Suites: | 30 |
| Room Windows: | Windows Do Open |
| Meeting Rooms: | 1 |
| Meeting Space: | 3500 sq. feet |
| Banquet Space: | Holds 300 people |
Policies / Expenses
| Cancellation: Indiviudal: 24 hours before 4pm on date of arrivalGroup: 7 days before 4pm on date of arrival | |
| Nightly Parking: | $0 |
| Typical Group Deposit: | $100.00 |
| Total Taxes: | 16.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Restaurant
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Cleveland Hopkins Airport - 13.5 miles, taxi: $35.00, private shuttles: $20.00Burke Lakefront Airport - 4 miles, taxi: $12.00
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Similar hotels close by
FAQs about University Hotel & Suites
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does University Hotel & Suites have?
There are 161 rooms in the property.
Is there any meeting space at University Hotel & Suites?
Yes, they have 1 meeting room that can support various table layouts.
Is there shuttle service?
Yes. Cleveland Hopkins Airport - 13.5 miles, taxi: $35.00, private shuttles: $20.00Burke Lakefront Airport - 4 miles, taxi: $12.00 Good shuttle service. Most guests were happy with the shuttle service.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. WiFi doesn't work. Wifi quality could be improved. Most guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a bar?
Yes. Bar service is acceptable. Bar service was average, according to 54%.
Testimonials:
"Everything was satisfactory at the hotel. Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol." R.R. - Southwest Florida
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