Best Western Airport Inn & Suites Cleveland

16501 Snow Rd., Cleveland, OH 44142 United States (USA) near Exit 237 on I-71 (~0.2mi)
View Map Reservations: 1-800-760-7718
2.0 Star Property
41.403490-81.813570
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5

Based on 641 guest reviews

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  • With an indoor pool!
  • Free breakfast
  • Airport shuttle provided
  • Avg. Group Discount of 18.3%!
  • Fitness / Gym is on-site
  • 64 rooms in property
  • Group score of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed 32 in LCD TV High Speed
Non-Smoking
Check Rates1 King Bed 32 in LCD TV High Speed Microwave, Refridgerator Full Breakfast
Non-Smoking
Check Rates1 King Bed 32 in LCD TV High Speed Microwave, Refridgerator Full Breakfast Non Refunduble
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Microwave
Non-Smoking
Check Rates1 King Bed with Shower Disabled Accessible
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds 32 in LCD TV High Speed
Non-Smoking
Check Rates2 Queen Beds 32 in LCD TV High Speed Microwave, Refridgerator Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Accessible
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Microwave
Non-Smoking
Check Rates2 Queen Beds with Shower Disabled Accessible
Non-Smoking
Check RatesAccessible 1 King Full Breakfast Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesAccessible 2 Queen Full Breakfast Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Roll in Shower
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesDouble Room with Accessible
Non-Smoking
Check RatesHabitación Doble
Non-Smoking
Check RatesKing Room with Roll in Shower Mobility Accessible
Non-Smoking
Check RatesKing Suite with Sofa Bed
Non-Smoking
Check RatesQueen Queen with Accessible
Non-Smoking
Check RatesQueen Room with Roll in Shower Mobility Accessible
Non-Smoking
Check RatesQueen Suite with Sofa Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Kitchenette Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette Microwave
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette Microwave, Refridgerator Sofa Bed Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette Microwave, Refridgerator Sofa Bed Full Breakfast Non Refunduble
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Kitchenette with Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds Full Breakfast Kitchenette Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 2 Queen Beds Kitchenette Microwave
Non-Smoking
Check RatesSuite 2 Queen Beds Kitchenette Microwave, Refridgerator Sofa Bed Full Breakfast
Non-Smoking
Check RatesSuite 2 Queen Beds Kitchenette Microwave, Refridgerator Sofa Bed Full Breakfast Non Refunduble
Non-Smoking
Check RatesSuite Multiple Beds Kitchenette with Sofa Bed
Non-Smoking
Check RatesSuite with 1 King Bed Sofa Bed Kitchenette and Complimentary Buffet Breakfast
Non-Smoking
Check RatesSuite with 2 Queen Beds Sofa Bed Kitchenette and Complimentary Buffet Breakfast
Non-Smoking
Check RatesTwin Double Room
Non-Smoking

Local Attractions

Rock and Roll Hall of Fame, Great Lakes Science Center, Cleveland Zoo, Cleveland Clinic, Cleveland Browns Stadium, Quicken Loans Arena, Progressive Field, Cleveland Zoo, Cleveland Browns Training Camp, IX Center and Cleveland Hopkins Airport

Verified Reviews of Best Western Airport Inn & Suites Cleveland

Below are the verified reviews from guests that we have booked recently:
"Not great but rooms were clean and comfortable beds but staff needs extra training some were rude."
Overall Score3.0/ 5
Had to ask for towels ever day was told they didn't have enough they had to get them out of empty rooms. Breakfast good never replenished enough had to go to desk and ask them to fill things.I worked for BW for 22 years and this never was a problem at our BW.
(Group coordinator, booked 3 rooms), from US flag
17-Aug-2021 Verified Review, stayed from Thu Aug 12 to Sun Aug 15 2021 at a $70.66 average nightly rate.
"Property was very poor. As was the help."
Overall Score2.0/ 5
Unit off inside Room. Musty odor. TV did not work. Front Desk never picked up to several calls.
(Individual traveler, booked 1 room), from US flag
18-Jul-2021 Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $71.99 average nightly rate.
"Excellent Employee"
Overall Score5.0/ 5
Gerry really want above and beyond to accommodate me and my son during a rough time. A kind soul was exactly what I needed at the time and Gerry was. She was patient and delivered service with a smile and a kind heart. I won't soon forget my stay here.
(Individual traveler, booked 1 room), from US flag
02-Jun-2021 Verified Review, stayed from Mon May 31 to Wed Jun 02 2021 at a $72.89 average nightly rate.
"Our stay 4/28/21."
Overall Score3.0/ 5
Courteous employees, clean facility, but needs updated.
(Individual traveler, booked 1 room), from US flag
29-Apr-2021 Verified Review, stayed from Wed Apr 28 to Thu Apr 29 2021 at a $79.99 average nightly rate.
"Uncomfortable hotel don’t recommend it."
Overall Score2.0/ 5
The bed was hard and felt cheap. I could barely walk when I got out of bed in the morning. It is far inferior to beds in the other Best Wedterns I have stayed in. There were four square pillows three were lumpy and you couldn't sleep comfortably on those. Fortunately I had brought one of our own pillows so my husband could sleep. The TV remote was almost impossible to get it to chss as NYS channels of change volume. You couldn't read most of the titles on the remote. The remote should be replaced snd in the very least the batteries should be checked. I was told there was a breakfast between 6 and 9. Every other Best western we've been to in the past couple weeks told us what the included or didn't include when I spoke to them both in the phone or in person. Nothing was said when I checked in except that there was breakfast. I didn't get into the breakfast area until 8:40. There was no hot breakfast even though they Thad waffle makers and other things there to do it. There was only regular coffee no decaf whatsoever. There was one breakfast sandwich, one yogurt, about five apples and four pears. two dry cereals NO milk just two empty containers no one was checking in the breakfast area. I was able to make oatmeal with the hot water but had no milk had to use a couple creamers. Fortunately there were regular tea bags there weren't any in my room. We were on the 2nd floor with two dogs. Fortunately our pets don't soil the floors. I was surprised to see carpeting in a pet room. It makes me question whether the carpets are really clean. Pool and exercise room were closed bc of Covid. From desk had sheets of plastic between the clerk snd customer with bottom edge rolled up on a 2x2 how is this plastic sanitized? There was no way I could see how it was sanitized. There were no 'clean' pens of place to put dirty pens. I was handed a pen by the clerk. The previous night I was in a Best western that had plexiglass that could be easily cleaned, had a light sanitizer that sanitized the papers I signed after the clerk had touched them snd I was given a 'clean' pen not touched by the clerk. Also the manager needs to learn to spell 'incidentals' on his/her signs at the desk it took me several minutes to figure out what these signs were trying to say.
(Individual traveler, booked 1 room), from US flag
28-Mar-2021 Verified Review, stayed from Sat Mar 27 to Sun Mar 28 2021 at a $84.99 average nightly rate.
"Nice hotel and staff."
Overall Score5.0/ 5
.
(Individual traveler, booked 1 room), from US flag
09-Jan-2021 Verified Review, stayed from Mon Jan 04 to Tue Jan 05 2021 at a $75.99 average nightly rate.
"Did not stay, reservation made in error, no refund either."
Overall Score4.0/ 5
I meant to click on Cleveland, TN. But instead clicked on this hotel, tried to fix it immediately and now told I can't get a refund.
(Individual traveler, booked 1 room), from US flag
14-Oct-2020 Verified Review, stayed from Sun Oct 11 to Mon Oct 12 2020 at a $82.99 average nightly rate.
"Very difficult poor public skills lack of communication skills."
Overall Score1.0/ 5
me and my wife feel that because we are a older black couple the manager though he could just give us any old room first he gave us room 100 right by the pool and handicap room we did not ask for we went to the room it was very unacceptable we could not hang our suits up we were their because our mother passed and we were in town for her service. after we went to desk ask for a different room the same manager gave us 105 next door to 100 almost we still could not hang up our suits so we go back to the front desk this time a young lady was at the desk we told her about the room she asked if she could go see it we said yes please, she said okay I will give you all a new room this time, we got 205 the next day I wanted to take a shower the shower did not work I called the front desk and the man that was at the desk that gave us the two bad rooms answer the phone yelling look you people have change rooms three times the last time without my permission, I went on to tell him you gave us a handicaps room we did not ask for and we are spending my money here then he tried to tell me we ask for a handicaps room, we went back down to the front desk with our paper work no where on it did it say handicaps room it also had on it king bed or double queen bed then he tried to change it on his cell phone look it say handicaps room. we just walk away we will never get rooms at this hotel one last thing the breakfast was cold in a brown paper bag and inside one bottle of water two small granola bars a small chocolate chip muffin and the advertisement for the hotel was a hot breakfast. we will never stay at the best western hotel at 16501 brook park Cleveland oh 44142 again" nor recommend it for anyone and we will tell anyone who ask stay a way from the best western.
(Individual traveler, booked 1 room), from US flag
12-Jul-2020 Verified Review, stayed from Fri Jul 10 to Sun Jul 12 2020 at a $60.99 average nightly rate.
"No Shuttle"
Overall Score3.0/ 5
Paid more than I wanted because of your shuttle to the airport which wasn't available.
(Individual traveler, booked 1 room), from US flag
06-Jul-2020 Verified Review, stayed from Mon Jun 22 to Tue Jun 23 2020 at a $82.99 average nightly rate.
"Outlet in bathroom did not work."
Overall Score3.0/ 5
Average
(Individual traveler, booked 1 room), from US flag
14-Jun-2020 Verified Review, stayed from Sat Jun 13 to Sun Jun 14 2020 at a $67.99 average nightly rate.
"Friendly Staff"
Overall Score5.0/ 5
five stars across the board.
(Individual traveler, booked 1 room), from US flag
14-May-2020 Verified Review, stayed from Thu May 14 to Fri May 15 2020 at a $71.99 average nightly rate.
"I am satisfied with the room. However, the location is near road it's noisy hard to sleep."
Overall Score4.0/ 5
The front desk attend,Tamika was excellent,she gave us a discount when our reservation had to be rearranged. However, good vibes went out of the door when an employee of the hotel turned in my husband's wallet devoid of the cash that was in it. He filled a police report, but he was told that camera coverage on the side where the wallet fell was poor and they won't be able to see who found the wallet and took the cash out.
(Individual traveler, booked 1 room), from US flag
06-Nov-2019 Verified Review, stayed from Tue Nov 05 to Wed Nov 06 2019 at a $67.49 average nightly rate.
"Difficult entry for elderly, awkward with luggage."
Overall Score3.0/ 5
Very pleasant staff (Kudos to Damon for a great job in the breakfast area!) Clean room, nicely prepared. Bathtub/shower was awkward, as tub seemed very narrow. Lobby entrance was most challenging! Entry was not visible to front desk staff, so they were unable to see and assist customers. Double doors without automatic openers or handicap accessibility makes entry very difficult when carry luggage or using large, clumsy luggage cart..
(Individual traveler, booked 1 room), from US flag
17-Sep-2019 Verified Review, stayed from Fri Sep 13 to Sun Sep 15 2019 at a $109.79 average nightly rate.
"One night stay."
Overall Score5.0/ 5
The hotel was very clean and staff was nice. We inquired about local restaurants and they gave us a list. They offered shuttle service to take us to dinner, but we had a car. We were checking out at 4:30 AM before breakfast and they offered a bag with granola, apple and water. Very accommodating. Thank you!
(Individual traveler, booked 1 room), from US flag
12-Sep-2019 Verified Review, stayed from Tue Sep 10 to Wed Sep 11 2019 at a $75.73 average nightly rate.
"It Was An Okay Experience."
Overall Score3.0/ 5
I had a smoking room and it was clean, but had a smell that was not smoking related. Thank god for the air fresheners that I purchased. The bathroom had a leaky sink and the only outlet stopped working after the 2nd day of my three night stay. Overall, it was an okay room. We enjoyed the pool and the continental breakfast was great. I would recommend this hotel for short stays.
(Individual traveler, booked 1 room), from US flag
02-Jun-2015 Verified Review
"Very Nice Service and Amenities"
Overall Score4.0/ 5
Great room, continental breakfast, free newspaper, and a friendly staff friendly. Shuttle to airport was a bonus, no complaints. Will recommend hotel and shuttle.
(Individual traveler, booked 1 room), from US flag
19-Feb-2014 Verified Review
3.5 out of 5. Based on 641 guest reviews

Property Description

The Best Western Airport Inn & Suites is conveniently located at Exit 3A on the I-71 Interstate. This location is just minutes from I-480, 80 and 77, making us easily accessible to Cleveland and the Cleveland Airport. Major local attractions are located near us like Rock and Roll Hall of Fame, Great Lakes Science Center, Cleveland Zoo, Cleveland Clinic, Cleveland Browns Stadium, Progessive Field, Quicken Loans Arena, Cleveland Browns Training Camp, and the IX Center.In the evenings feel free to relax in nearby great lounge. Unwind in our fitness center, also get HOT Complimentary Breakfast Buffet. Guests love our beautiful, indoor pool and spa. Your spaciously comfortable room awaits you with amenities like free wireless internet access, microwave & refrigerator in rooms, huge 32-inch TVs w/premium channels like HBO, ESPN, CNN, Disney and so much more.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2016
Floors: 3
Rooms: 64
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 64
Handicap Rooms: 5
Suites: 13
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Our pool is indoor heated pool with operation hours between 8am and 10pm daily
Policies / Expenses
Cancellation:
Individual 4 PM day of reservation.Group 4 weeks prior to arrival.
Nightly Parking: 0.00
Typical Group Deposit: $250 down
Total Taxes: 16.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 7.50%
City Tax: 3.00%
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Avg. Continental Breakfast Cost: 0.00 Per Person

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

1.5 miles from Cleveland Hopkins International Airport. Hotel offers complimentary airport shuttle.

Local Shuttle Info: Airport shuttle available

Breakfast Information

HOT Complimentary Breakfast Buffet with eggs, sausage, waffles, etc.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Upon request with $20.00 fee

Parking Info

Free Parking & Free Bus Parking

Internet / WiFI

WiFi is Free

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western Cleveland Airport Inn & Suites, Best Western Inn & Suites, Best Western Airport Inn & Suites

Seasonality of Hotel Rates at Best Western Airport Inn & Suites Cleveland

Rate fluctuations of Best Western Airport Inn & Suites Cleveland

The chart above shows seasonality of prices for both our group quotes and the best individual traveler rates our rate checker could find at the time the group offer was entered. The best group deal shown is 35.5% in November 2020 and the highest average individual rate is $112 in the month of August 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Airport Inn & Suites Cleveland in a month when rates are lower.

FAQs about Best Western Airport Inn & Suites Cleveland

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Airport Inn & Suites Cleveland have?

There are 64 rooms in the property.

What kind of breakfast is at Best Western Airport Inn & Suites Cleveland?

HOT Complimentary Breakfast Buffet with eggs, sausage, waffles, etc.

What parking is available at Best Western Airport Inn & Suites Cleveland?

Free Parking & Free Bus Parking Not enough parking facilities, according to 77%.

How much does internet cost?

WiFi is Free

Can I get a AAA rate at Best Western Airport Inn & Suites Cleveland?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed 32 in LCD TV High Speed Microwave, Refridgerator Full Breakfast

Can I get a Senior or AARP rate at Best Western Airport Inn & Suites Cleveland?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed 32 in LCD TV High Speed Microwave, Refridgerat

Is there a gym at Best Western Airport Inn & Suites Cleveland?

Yes, there is a gym/fitness area available on-site at the property.

Is there shuttle service?

Yes. 1.5 miles from Cleveland Hopkins International Airport. Hotel offers complimentary airport shuttle. Good shuttle service. Most guests were happy with the shuttle service.

Is there a WiFi internet?

Yes. Wifi worked well. Good wifi quality. Most guests said the wifi quality was great.

Are there rooms with kitchenettes?

Yes. Good kitchenette. Most guests found the kitchenette to be good.

Is there a pool at Best Western Airport Inn & Suites Cleveland?

Yes, there is a pool on-site at the property. Our pool is indoor heated pool with operation hours between 8am and 10pm daily.

Testimonials:

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"Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels. This makes finding a hotel so easy. Thanks Again!!!!" D.M. - Buffalo, NY

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