I would like to take a moment to thank Laura and her staff for a wonderful stay at this hotel. Everything was wonderful. This hotel was everything I would expect...
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I would like to take a moment to thank Laura and her staff for a wonderful stay at this hotel. Everything was wonderful. This hotel was everything I would expect from a Comfort Suites and then some. Definately better than older style Comfort Inns or an Econo Lodge. It all boils down to the level of customer sevice. After my mother and I made a four hour drive we were greeted by Tyler, a wonderful young man who helped us out a lot! We were in town for the Lee wedding. It was my cousin who got married. Tyler did a great job and answered any questions me and my family had. I don't usually do the driving when my family and I visit Virginia, but my Father wasn't feeling well so he stayed home this time. I was certainly tired after the four hour drive, and it was such a delight to find a nice professional guy behind the Front Desk who made check in quick and easy.
We were put right near everyone else that booked with the wedding and I was happy about that. The room was very clean and the beds were very comfortable. They were almost as comfortable as my own and I slept good both nights. I also want to say that I also enjoyed the breakfast. I loved the sausage and the pastries and waffles were also very good.
On the day of the wedding, I got to meet Laura, the GM. She was very friendly and helpful with everything, so thank you Laura. The only part of our stay that was less than desireable was that, our trolley driver got lost on the way to the winery and it took us forever to get there, but I know that this wasn't the hotels fault. In fact I think my Aunt called up and asked the hotels shuttle van to assist, so Thank You for that :) I just thought I would mention it in case other guests want to use this trolley service. The guy didn't know where he was going and turned around five times, when we were told he was just up there the day before. He wasn't paying any attention to my family when they told him to stop and ask for directions. Again, not the hotels fault. Im sure my Aunt called the trolley service to complain because the guy really should've known where he was going. It was an awful experience and I hope other guests don't run into the same problem with this trolley service.
On the night we arrived, I got to relax in the hotels pool and spa area. I really enjoyed the whirlpool. Very relaxing after a long trip. I also work for Choice Hotels and I know how hard it can be to please customers sometimes. I know this from being a Front Desk clerk for 8 years. Everyone at this hotel did an Awesome job and I can't saw enough kind words about Laura and her staff. I can see that all of you take pride in this property. It shows it, and you all should be very proud of it. Thanks again :) « less
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Management response from Laura Fletcher, General Manager
Thank you for your wonderful review. We are glad you and your family enjoyed their stay at Comfort Suites Leesburg. We are also glad we were able to help out when the Hired Shuttle service had issues. We hope to see you again. Thank you again.
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We stayed here for the Leesburg Outdoor Garden Show and it was a good choice. The staff is courteous and friendly and our reserved check in and check out went...
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We stayed here for the Leesburg Outdoor Garden Show and it was a good choice. The staff is courteous and friendly and our reserved check in and check out went smoothly. Our room was clean and spacious. There were 3 wedding parties staying here and you wouldn't have known it. The noise level was almost non-existent. The courtesy breakfast had something for everyone. We would definitely stay here again and highly recommend it. « less
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Management response from Laura Fletcher, General Manager
We are glad you chose Comfort Suites Leesburg while attending the Leesburg Flower & Garden Show. Thank you for your review and we hope to see you soon.
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“No slamming doors:)”
Apr 20, 2013
Illtakebreadandwater
We stayed here on a recommendation, and we were quite pleased with our stay! No slamming doors, great variety for breakfast, clean gym, large rooms...really good value! I would stay...
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We stayed here on a recommendation, and we were quite pleased with our stay! No slamming doors, great variety for breakfast, clean gym, large rooms...really good value! I would stay again if I were in the area. « less
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Management response from Laura Fletcher, General Manager
Thank you for your review. We are pleased that you stayed with us from a recommendation and hope that you would recommend us to others. We look forward to seeing you again.
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“Another Fine Experience at a Comfort Suites”
Apr 13, 2013
Longstreet, Georgetown, PA | Trip type: Couples
Stayed at the Comfort Suites in Leesburg because of it's proximity to Washington, D.C. The overall experience was great. The front desk staff were friendly, pleasant and helpful. Check in...
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Stayed at the Comfort Suites in Leesburg because of it's proximity to Washington, D.C. The overall experience was great. The front desk staff were friendly, pleasant and helpful. Check in and check out was fast and efficient. The room was clean and spacious. We had no issues with cleanliness of the room or the facility. The room was quiet and the beds very comfortable. The housekeeping staff were also efficient and friendly. Breakfast was more than adequate with hot items and the usual cold items. The area was clean and well stocked with an attendant insuring that everything ran smoothly and the hot items were replenished promptly. We would definitely consider returning. We do have two recommendations for the management. We did have a handicapped room and the shower/tub did not have anywhere for your soap, shampoo etc. and it would have been nice to have something to put those items in. Not a big deal just something that would have been helpful. The second recommendation is that the front desk staff have some stools or higher chairs to sit on rather than standing behind the desk. In our view this would have been more inviting to see upon entering the facility. « less
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Management response from Laura Fletcher, General Manager
Thank you for your review and your business. I also would like to thank you for your recommendations. We take all of our guests comments and recommendations seriously. We very much appreciate your loyalty to Comfort Suites Leesburg and look forward to seeing again.
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“2013 Great and relaxing”
Apr 10, 2013
370DAVIDD370, Roanoke, Virginia | Trip type: Couples
This hotel is in town and near everything, staff were friendly and knowledgeable of Leesburg.
We found the room clean and inviting
Breakfast was fine and monitored by a full...
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This hotel is in town and near everything, staff were friendly and knowledgeable of Leesburg. We found the room clean and inviting Breakfast was fine and monitored by a full time attendant, had ham and eggs as well as waffles, food was fresh and nice assortment. This was our second visit in two years and will stay again. « less
Read management response to this review.
Management response from Laura Fletcher, General Manager
Thank you for choosing Comfort Suites Leesburg for multiple stays. We appreciate your business and your TripAdvisor reveiw. We hope to see your soon.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: 7 DAY GROUP CANCELLATION 24 HOUR INDIVIDUAL CANCELLATION
Nightly Parking:
NA
Total Taxes:
11.00%
Total Misc Fees:
$1.99 USD (mandatory resort fees/taxes)
Room Types - Comfort Suites Leesburg
Suite King Non Smoking Sofabed
One King Bed or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker and a microwave are provided. Bathroom amenities include a hair dryer. A safe, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Suite 2 Queens Non Smoking
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker and a microwave are provided. Bathroom amenities include a hair dryer. A safe, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Suite King NonSmoking Sofabed w/ Kitchen
One King Bed or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. The private kitchen is stocked with a microwave and a coffee/tea maker. Bathroom amenities include a hair dryer. A safe, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Comfort Suites Leesburg
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Camping or barbeque facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
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