Overlooking the nearby islands of Lido, Catalina and Balboa, the Island Hotel Newport Beach invites you to experience a remarkable setting where world-class luxury unites with rare natural beauty. As a member of The Leading Hotels of the World , we will inspire you with upscale amenities, superior service and a convenient location just minutes from John Wayne/Orange County International Airport. Our AAA Five Diamond retreat (20 years consecutively) offers an exceptional setting for meetings and grand celebrations at the most prestigious business address in Newport Beach, California.
At the Island Hotel Newport Beach each of our guest rooms and suites are stylishly appointed and offer sumptuous bedding, high speed Internet access and a private patio or balcony, many with coastal views. For the ultimate escape, our opulent suites feature secluded bedrooms, spacious living areas, and expanded entertaining facilities. Whether you are here for business or a peaceful escape, you will enjoy award-winning American and Mediterranean cuisine, poolside refreshments and premium cocktails prepared to perfection. Your Island Hotel experience would not be complete without a visit to our state-of-the-art fitness center, a dip in our stunning and exotic pool, or a luxurious treatment at The Spa at the Island Hotel Nearby, explore Fashion Island—a premier shopping and entertainment district, or bask in the sun at one of Newport Beach’s illustrious beaches.
The Spa at the Island Hotel Newport Beach offers a captivating environment for your next meeting or social affair. From executive seminars to black-tie receptions, our inspiring ambiance, sophisticated technology and innovative cuisine all come together for successful events.
Onsite: The Spa at Island Hotel and Fitness Center; pool / Jacuzzi; (2) Tennis Courts; Palm Terrace Restaurant and Lounge with live entertainment Wed - Sat in the evenings. Offsite: Fashion Island Shopping Center acrosse the street with shops, restaurants, movie theaters; (2) sister golf properties - Pelican Hill Golf Club (8 minutes away) and Oak Creek Golf Club (25 minutes away); Beaches are 5-20 minutes away; museums, Disneyland, Knotts Berry Farm, Historical sites are all within half an hours drive.
May 21, 2013
BabyAbbyMom, Manassas, Virginia | Trip type: Couples
I only stayed at The Island Hotel Newport Beach for one night, but wish it was longer. It was great. I was on a 3 week trip staying at 5...
I only stayed at The Island Hotel Newport Beach for one night, but wish it was longer. It was great. I was on a 3 week trip staying at 5 different hotels - many were very expensive. This was the best night of all. The rooms were beautiful, it was so clean and well maintained, and the staff was very helpful. The best part was how incredibly comfortable the beds were. I wish I could transport them back to my home! We also had room service breakfast (omelets and such) that was delicious. It was very pretty and was gourmet quality. I'd highly recommend this hotel to others. « less
“Two seasons short”
May 20, 2013
MarylandDani, Maryland | Trip type: Family
This hotel used to be a Four Seasons but more than the name has changed. Last year we had a very positive experience. This year was disappointing.
First for the...
This hotel used to be a Four Seasons but more than the name has changed. Last year we had a very positive experience. This year was disappointing. First for the positives: It is still a beautiful hotel. The room and the bathroom are huge. We had a nice view of the pool area although we booked a lower priced room. Employees are still very attentive and in general the service is outstanding. But there were problems: the water from the faucet had a very bad smell; it got better and then worse. They could not explain it or fix it, although they did come to see. Last year the dinner was terrific; a basket of different sorts of bread, and great food. This year the bread was nothing special and I was served an overcooked piece of halibut instead of the Chilean sea bass I ordered. I returned it and got the sea bass I wanted, which turned out to be very good. The lamb chops were overcooked as well. They have done away with the gift shop, someone explained that it was not being profitable. Honestly; what else is going to be cut. Moreover that is not a wise move, considering that the nearest shop for essentials is the Whole Foods in the Mall across the street, a ten minute walk, where a tooth brush is not a particularly popular item. They offered to bring us a tooth brush and tooth paste, for $2, so we thanked them profusely and refused. There is no coffe maker in the room. The TV controllers are weird: the volume has a mind of its own. The area surrounding the hotel consists of large office buildings that close at 5 or so. The Mall across the street is eery at night and the walk to the hotel is not very pleasant. So if you want to go to a restaurant at the Mall, consider driving. Finally, the bill. Although we reserved a package, the parking was added anyway; when I called they said they will look into it. There is nothing to look into. The charges were difficult to understand and I did not question the smaller ones. I am sure there is some sort of explanation. Included was a Continental breakfast as well or a credit. Do me a favor, get the Continental; if you don't you will be charged for every drop of coffee or juice without any warning. In conclusion, I am sad. I really liked this hotel a lot, but it seems to have lost a season or two. I gave it 3 stars for old times sake. « less
Read management response to this review.
Management response from Donald Stamets, General Manager
Dear Repeat and Loyal Guest:
Thank you so much for coming back to the hotel and for your feedback. I will be sure to applaud the entire team for your generous comments about their service levels! I have an all staff meeting this week, the timing is perfect.
Regarding your comment about the water, I deeply apologize once again as I did during your stay! As promised, my diagnostic journey to find a root cause came up negative when researching both with the city of Newport Beach and our engineering department . This is not anything we have experienced before; I am so sorry you had to experience this in my hotel.
In addition, your recent post stated "they could not fix it" I would like to remind you of your email exchange with one of our front office supervisors that scribed "we had our act together" and to call off engineering as the issue was no longer a problem. Should this not have been the case (as stated in your post) we would have moved heaven and earth to correct the problem! I am sad to learn now that we disappointed you and your family.
The gift shop indeed was eliminated 3 years ago as we are located just minutes from one of the country’s best shopping experiences. Please understand this was a strategic business decision. You have my word that moving forward only amazing enhancements are coming to the hotel such as our new ballroom space, an exclusive club lounge and a new lounge and restaurant concept for the lobby. I look forward to sharing more details with you in person.
I have shared your comments with the chef and we are both disappointed that the cuisine was not a highlight during your stay. Our new menus have been well received from guests and the local community. Please know that this was an exception and not the rule. The warm artisan bread has been a big hit with our evening diners. If your preference is something additional, we are happy to provide you with an alternative during your next visit.
Lastly, your reservation was booked over the internet for a two night package that was restricted to Friday and Saturday nights only. Arriving on a Thursday skewed the package; hence not recognizing the package inclusions. Please accept my apologies for this confusion. I have asked our IT director to address the situation immediately as this should not be the responsibility of the customer to manage. On a positive note, I do see via your folio that the parking charges were credited back to your account.
I hope to have the opportunity to apologize and that your recent experience will not prevent you from visiting us again in the future. Please call me directly should you wish to continue our conversation or feel free to call upon my Executive Assistant who will be happy to assist with your reservation needs.
My very best,
“What A Five Star Stay Should Feel Like.”
May 11, 2013
beagle47, Orange, California | Trip type: Couples
When we travel first class perhaps we expect something different than most, and The Island Hotel NB delivers. Five Stars in a hotel (which The Island has earned from myself...
When we travel first class perhaps we expect something different than most, and The Island Hotel NB delivers. Five Stars in a hotel (which The Island has earned from myself as well as prominent publications) should be subtle, non-intrusive, always on-the-spot when needed. The rooms should be tastefully but not overly decorated, well-appointed and well-kept but roomy. We stayed a week during early May 2013. Everything was perfect, right down to the pricing which included valet parking as well as an on-site credit for such things as eating or going to the spa. From the valets, to the front-desk greeting right through the maid-service and general staff attention every minute was relaxing, every request met promptly. Some highlights: valet service was prompt and courteous despite my having misplaced my ticket; the maids arranged our small messes in an organized but non-disruptive way; the concierge obtained perfect seats to an Angels game; our greeting included a written acknowledgement as return guests; a staff person offered to refill my coffee in the lobby. We know the General Manager reads this, so our only suggestions would be 1. keep up the excellent work and 2. consider making the lobby coffee stronger and the free internet access property-wide. "Information wants to be free" but more importantly to The Island Five Stars makes an internet charge look slightly beneath the rating. Internet charges are passe; best to increase a rate slightly and provide it than have this issue looming in a guest's mind. Exceptional stay regardless. « less
May 7, 2013
tulsaland, Southern California | Trip type: Family
We had a two queen room on the fourth floor. The room was huge! Large sofa with two chairs and a desk. Plenty of extra room to walk around. Bathroom...
We had a two queen room on the fourth floor. The room was huge! Large sofa with two chairs and a desk. Plenty of extra room to walk around. Bathroom was separated by a small hall and it too was very large. Two sinks in one area and the toilet, bathtub and separate shower was in another room. Small balcony overlooking the pool. The grounds were beautifully landscaped. Pool was large with plenty of cushioned lounge chairs. Nice spa too. Within walking distance to all of the restaurants and shops at the mall. Very friendly and helpful staff too! « less
“Great Service, very nice rooms and conveniently located”
May 7, 2013
bayougal57, Lafayette, Louisiana | Trip type: Business
My husband was there on a business trip and I was able to tour the area. The staff was welcoming and very helpful. The room was nice sized and comfortable...
My husband was there on a business trip and I was able to tour the area. The staff was welcoming and very helpful. The room was nice sized and comfortable and the bathroom spacious with extra counter space. If you enjoy shopping, it is a 5 minute walk from Fashion Island. It was warm enough to enjoy the pool area. Again, staff were on hand to take care of your every need. We had a rental car and it was available within 5 minutes of our requesting it. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
One king bed with Italian-brand Egyptian cotton linens, down comforter (bedspread) and pillow; one queen sofa bed in separate living area. One step-out balcony and one furnished patio with view of pool or gardens. 600 square feet. Living room separated from the bedroom by opaque-glass French doors. Armchair with ottoman, coffee table, desk with two chairs. Multi-line phones. Wireless Internet access (surcharge), AM/FM Bose alarm clock radio with iPod connectivity, cable/satellite TV with complimentary HBO, pay movies, and video game consoles (surcharge). Oversize bathroom with separate tub and glass-enclosed shower. Dressing area of bedroom with vanity, vanity bench, and live orchid. Minibars. Bathrobes. Twice-daily housekeeping and turndown service.
One king bed with Italian-brand Egyptian cotton linens, down comforter (bedspread) and pillow. Step-out balcony with view of pool or gardens. 435 square feet. Armchair with ottoman, desk with two chairs. Multi-line phones, wireless Internet access (surcharge), AM/FM Bose alarm clock radio with iPod connectivity, cable/satellite TV with complimentary HBO, pay movies, and video game consoles (surcharge). Minibars. Bathrobes. Twice-daily housekeeping and turndown service.
Executive Double Queen
Two queen beds and one queen sofa bed with Italian-brand Egyptian cotton linens, down comforter (bedspread) and pillow. Step-out balcony with view of coastline. 600 square feet. Armchair with ottoman, desk with two chairs. Multi-line phones, wireless Internet access (surcharge), AM/FM Bose alarm clock radio with iPod connectivity, cable/satellite TV with complimentary HBO, pay movies, and video game consoles (surcharge). Minibars. Bathrobes. Twice-daily housekeeping and turndown service.
Amenities - Island Hotel Newport Beach
Baggage storage facilities
Breakfast in room
Charge for early check out
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Facilities for the disabled
Fitness and health center
Internet - wireless
Movies in room
24 hours opened
Office or business center
Private bathroom in room
Radio in room
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Travellers cheques accepted
Yes! Pets are allowed.
Airport & Shuttle Information - Island Hotel Newport Beach
John Wayne/Orange County Airport (SNA is 6 miles / 10 minutes away. Long Beach Airport (LGB) is 26 miles / 30-45 minutes away. Los Angeles International Airport (LAX) is 44 miles / 45-90 minutes away. Island Hotel offers limo service to and from (SNA) at $20 each way. Taxi service ranges from $17 - $20 each way.
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Four Seasons Hotel Newport Beach, Island Hotel, The Island Hotel Newport Beach