Enjoy Complete Comfort and Exceptional Value at Best Western Victoria Park Suites in downtown Ottawa. Our 124 standard suites and one bedroom suites are warm and inviting. All suites feature elegant furnishings & upscale details including pillow top mattress, luxurious duvets, and granite countertops. Kitchenettes in every suite provide the added convenience and value you’re looking for and include microwave, coffee maker and mini-refrigerator. The hotel is very accessible to HWY 417, shopping, nightlife, and the airport.
The hotel also features:
• Six Meeting rooms with windows and abundant natural lighting
• Executive Boardroom for up to 14 people
• Executive Business Suites with whirlpool bathtubs
• Complimentary deluxe continental breakfast
• Works Space & cordless phones in all suites
• Free Wireless High speed internet access
• Penthouse fitness center and saunas
The new O’Connor Salon features space for up to 200 and a spacious private foyer area. The Penthouse Salon features an outdoor balcony overlooking the Canadian Museum of Nature.
Enjoy easy access to key government & commerce locations. At Best Western Victoria Park Suites, we don’t go home happy until you do!
Star Rating:
Local Attractions:
Canadian Museum of Nature, Rideau Canal, Elgin St, Parliament Hill, NCC Bike & Walking Paths
Hotel Reviews for Best Western Plus Victoria Park Suites
4.5out of 5Based on 118 guest reviews, Very Good
Based on 286 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
150
Very Good
105
Average
28
Poor
1
Terrible
2
Most Recent Traveler Reviews:
“Modern hotel in a great location”
May 18, 2013
Ethanpoo, Ottawa, Canada | Trip type: Business
Stayed here for two nights on business in May. This hotel is located in Centertown, right next to the Museum of Nature, and a pleasant walk to many different restaurants...
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Stayed here for two nights on business in May. This hotel is located in Centertown, right next to the Museum of Nature, and a pleasant walk to many different restaurants and pubs.
There is no free parking here. You have the option of parking up the street for $12 a day, or using the underground parking at the hotel for $18 a day. As well, the street the hotel lobby is on is a one way street, so be prepared to circle if you miss it.
The rooms have a modern look, with a 40" flatscreen tv, and are very functional. One thing that stood out to me was the pillow menu. You have a selection of about 6 different types of pillows, with descriptions of which ones are on your bed and which ones you can request. I've never seen this before, and it was very welcome.
The hot breakfast was really good (eggs, sausage, bacon etc), with Starbucks coffee to boot. I recommend the fair trade blend :) Plenty of televisions, newspapers, and sunlight for you while you eat as well. « less
“Great service !”
May 15, 2013
Genevieve M | Trip type: Solo travel
This hotel is well located in downtown Ottawa. The accomodation was very good as I have come to expect from best Western. But I was extremely impressed with the service...
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This hotel is well located in downtown Ottawa. The accomodation was very good as I have come to expect from best Western. But I was extremely impressed with the service at check in. When the clerk realized I was in town for a funeral she gave me a special bereavement rate. Her thoughtfulness brought some light into a gloomy day. « less
Read management response to this review.
Management response from VictoriaParkSuites, Front Office Manager
Dear Genevieve M,
I would like to thank you for taking the time to comment about your recent stay with us; on TripAdvisor and on behalf of all of us here at the Best Western PLUS Victoria Park Suites may we offer our condolences to you. I was so happy to hear that our friendly attentive staff were able to make your stay all-that more comfortable during your difficult time.
Hopefully we will have the opportunity to welcome you back on your next visit to Ottawa; under more favourable circumstances.
Yours in hospitality,
Andrew Busing Front Office Manager.
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“A Very Nice BW Plus.”
May 14, 2013
ANDRE O, Kingston, Ontario, Canada | Trip type: Business
I travel a lot and I find that the Best Western brand is a hit and miss. I try to stay away from the BW if they are not a...
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I travel a lot and I find that the Best Western brand is a hit and miss. I try to stay away from the BW if they are not a Plus or a Premium. This BW Plus is a really nice one located just north of the 417 so easy to get to. The room I was in was nicely renovated with a nice bathroom and a huge 52" HD flat screen which was awesome for watching the hockey game. I had a function at the Canadian Museum of Nature which is less than a 2 minute walk. I enjoyed my stay here. « less
Read management response to this review.
Management response from VictoriaParkSuites, Front Office Manager
Dear Andre O,
Thank you so much for your review on Trip Advisor. We very much appreciate you taking the time. I was thrilled to read that you enjoyed our new large screen tv's to watch the hockey game and that you were able to conveniently walk to your function at the museum next door.
Hopefully you will return to us on your next visit to Ottawa!
Yours in hospitality, Andrew Busing Front Office Manager.
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“Convenient suites for family travel, improved breakfast”
Apr 28, 2013
okazon69, Montreal, Canada | Trip type: Family
We decided to spend two nights here with the kids and as it was our second time at this hotel, we mostly knew what to expect. We specifically chose an...
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We decided to spend two nights here with the kids and as it was our second time at this hotel, we mostly knew what to expect. We specifically chose an executive suite (king bedroom + sofabed in other room), as this is most convenient for us.
On check-in, the young man seemed quite confused, and explained to me that we had been upgraded. How this was possible if we had already chosen the highest room category at the highest price was not clear to me. He then went on about how they have suites and executive suites and we had been given an executive suite. Yes, but that is what we had booked.... He did charge us the going rate of the day, which was a few dollars lower than the rate we had booked at, but did not see the point in charging us the lower queen suite rate and actually providing the upgrade. No use in continuing that discussion, but that made for a confusing start to our weekend. (Yes, I know upgrades are not always available, and so I booked what we needed.)
The room on the eighth floor was very nice, clean, comfortable, but seemed to have been recently wallpapered (?) as there was a very strong chemical smell.
Everything else was very nice - even the sofabed the kids slept on was a particularly nice design that did not have extra metal bits poking through.
The breakfast area had been expanded to about four times its previous size, which was a great improvement over last time. The food offered is certainly decent and ok for a few days.
The only other drawback is that the hotel no longer offers free parking. That privilege will set you back $18 now, which we found quite steep. On weekends there should be no major problem finding a spot on one of the nearby streets, especially if you use your car during the daytime to go sightseeing. « less
Read management response to this review.
Management response from VictoriaParkSuites, Front Office Manager
Dear Okazon69,
Firstly, I would like to thank you for taking the time to post your experience on Trip Advisor. Your comments are very much appreciated. We thank you as well for returning to us!
Secondly, I was troubled to hear that you had complications regarding your room selection at the time of check in. It was very clear by your comments that you knew exactly what you wanted to book at the time of your reservation and that consistancy was not mirrored at the time of check in. For that I'm sorry. Hopefully the rest of your weekend experience in Ottawa was seamless. With regards to the parking, we have always charged for parking however guests who booked the CAA rate; up until January 1st 2013 had parking included in their rate. In lieu of no longer offering parking complimentary with this rate we now offer our guests who book the CAA/AAA rate 1000 bonus Best Western Rewards points per night.
I would welcome an opportunity to discuss your experience further at your convenience. Please feel free to contact me directly by phone at 613.288.0986 or by email at andrew@victoriapark.com.
We look forward to welcoming you back to the Best Western PLUS Victoria Park Suites on your third visit to our Nation's Capital!
Yours in hospitality, Andrew Busing Front Office Manager.
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“Watertown”
Apr 25, 2013
Margaret S, Norwood, Massachusetts, Usa | Trip type: Couples
The front desk assistance was very helpful with explaining the room, where to find items in the area.. Very suitable to stay at.Very plesant-no fuss experience! The atmospere of the...
more »
The front desk assistance was very helpful with explaining the room, where to find items in the area.. Very suitable to stay at.Very plesant-no fuss experience! The atmospere of the building was very charming and it fit the area the hotel was in. « less
Read management response to this review.
Management response from VictoriaParkSuites, Front Office Manager
Dear Margaret S,
Thank you very much for taking the time to post a review of your recent stay at the Best Western PLUS Victoria Park Suites. Your comments are very much appreciated. I was thrilled to read that you experienced a "pleasant no-fuss experience"!
Hopefully we will have the opportunity to welcome you back on your next visit to the Nation's Capital.
Regards, Andrew Busing Front Office Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Best Western Plus Victoria Park Suites
Standard Two Doubles
Two Double Beds
For a good night's sleep, the pillowtop bed is dressed with premium bedding and Egyptian cotton linens. Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers pay movies. The in-room kitchenette includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard One Queen
One Queen Bed
For a good night's sleep, the pillowtop bed is dressed with premium bedding and Egyptian cotton linens. Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers pay movies. The in-room kitchenette includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Plus Victoria Park Suites
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Electronic key card
Elevator
Fax available
Fitness and health center
Free local calls
Garage
Grocery service
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Kitchen facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Best Western Plus Victoria Park Suites
From Ottawa International Airport
Follow the Airport Parkway north into the city
The Airport Parkway becomes Bronson Avenue
Turn right onto Gladstone and follow for 6 blocks
Turn right onto O'Connor St.
The Hotel is on the left corner
Airport Shuttle? Yes! There is an airport shuttle.
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Previously Known As: Best Western Victoria Park Suites
Based on 286 traveler reviews 
Value
“Modern hotel in a great location”
“A Very Nice BW Plus.”
Standard Two Doubles