The Riverwalk Plaza Hotel & Suites blends comfort and convenience while providing an ambiance of old Mexico. It is conveniently located on the South Bank of the Riverwalk - "Paseo del Rio" and located 4 blocks from the Henry B. Gonzalez Convention Center, The Historic Alamo, HemisFair Park, El Mercado/Market Square, The Rivercenter Mall and La Villita. Newly renovated rooms are equipped with modern amenities such as high-speed internet, cable TV with HBO and Showtime, 2-line telephones with voicemail, in-room safes. Suites that include a Jacuzzi and private balcony on the Riverwalk are also available. An eclectic variety of restaurants and nightlife are located within three blocks of the hotel. An outdoor courtyard pool and a fully equipped fitness center are also available for your convenience. For large groups, 4000 sq ft. of meeting space that can accommodate up to 130 people is available.The posted rates do not include breakfast. Breakfast packages for groups are available.
Star Rating:
Local Attractions:
The Alamo, "Paseo del Rio" Riverwalk, RiverCenter Mall, Convention Center, La Villita, Market Square, Alamodome, Hemisfair Plaza, Tower of the Americs, Historic Bexar County Courthouse, and many more
We stayed here while attending the Dish Network Team Summit. The room was nice, staff very friendly. They did mess up our room with my husbands coworker, but that turned...
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We stayed here while attending the Dish Network Team Summit. The room was nice, staff very friendly. They did mess up our room with my husbands coworker, but that turned out ok. The Riverwalk is right across the street. Nice neighborhood for Mexican food. My only complaint is the pool area. My husband was at training, so I was at the pool. The wooden deck was very hot in the 97 degree weather, the pool was cloudy and the chairs were wooden; they were not adjustable.
My husband and I would stay there again. Price is nice and you can enjoy the Riverwalk as well. « less
“Nice stay.... Pool needs some work”
May 18, 2013
tgiberson, Maine
We stayed here while attending the Dish Network Team Summit. The room was nice, staff very friendly. They did mess up our room with my husbands coworker, but that turned...
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We stayed here while attending the Dish Network Team Summit. The room was nice, staff very friendly. They did mess up our room with my husbands coworker, but that turned out ok. The Riverwalk is right across the street. Nice neighborhood for Mexican food. My only complaint is the pool area. My husband was at training, so I was at the pool. The wooden deck was very hot in the 97 degree weather, the pool was cloudy and the chairs were wooden; they were not adjustable.
My husband and I would stay there again. Price is nice and you can enjoy the Riverwalk as well. « less
“Great Value, but not worth the poor treatment by staff.”
May 9, 2013
Stephen C, Fort Lauderdale | Trip type: Couples
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I recently stayed a night at here on the evening of March 31st. I had a great stay, and the hotel was beautiful, and well kept. It was a...
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, I recently stayed a night at here on the evening of March 31st. I had a great stay, and the hotel was beautiful, and well kept. It was a shame, however, that one employee had to sour the whole experience. My girlfriend and I were in town to watch the Heat vs Spurs game, and were out late celebrating a friend's birthday. We arrived back at the hotel around 2 AM. My girlfriend really needed to use the restroom, so she used the one in the lobby as we waited for our friends, who were also staying in the hotel, to get back. I decided to walk around as I waited. A nice employee of the bar was just finishing closing up, and I asked him if I could look around. He told me it was no problem because everything was already locked up. He was in a red shirt and had kind of long hair, very polite. However, as I was leaving that area heading back towards the lobby, I was stopped by the night time janitor. He was hispanic and had a shaved head. He demanded to know what I was doing. I told him that the guy who ran the bar had told me I could look around. He very rudely informed me that he runs the place, and I was not allowed to be there. He then asked me 3 TIMES if I had a room at the hotel, and accused me of trespassing. I have never been treated that rudely by any employee anywhere. There was not an ounce of politeness, or even basic courtesy to this man. I did not pay my hard earned money to stay at a wonderful hotel, and then be accused of some kind of criminal activity for merely taking in the artwork in the bar area. After my stay, I wrote an email to the hotel detailing this exact experience. I have waited for over a month, and still no response. Not even a simple apology, or even an acknowledgement of my email. « less
From my understanding there are 3 of these suites in the hotel. It's the only room I've stayed in and while there were some mediocre things about it, let me...
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From my understanding there are 3 of these suites in the hotel. It's the only room I've stayed in and while there were some mediocre things about it, let me explain the 4 stars...they're almost all in the bathroom...
The room has a seating area (pull out sofa, hanging wall flatscreen (on the smaller side), small bar area (fridge, microwave, coffee maker, sink), sliding door to balcony (small but you can walk out on it), 2 sitting chairs, desk with office chair, double doors into the bedroom that are glass so you can see into the bedroom from the living room. The balcony door was broken in the room I stayed in so I didn't go on the balcony but I also didn't care much because the view was mediocre.
Now the COOL stuff...The bedroom has 2 accordion wooden windows that lead into the bathroom. When you open them, on the other side is a 2 seater full Jacuzzi. Yes, it's a tub, but it's really a hot tub in your room. My husband and I went downtown to stay and relax but go to eat and hang out on the riverwalk and ended up sitting in the Jacuzzi talking away most of the night because it was so relaxing. The bathroom is completely re finished and the shower has a rain shower head (hangs from ceiling) as well as a detachable on the wall shower head (I believe it actually had 2). It's a walk in shower and was more than large enough for both of us when we were getting ready.
We walked to the Riverwalk and back which has a shopping mall, plenty of restaurants, and a plethora of bars for the night out. « less
“Loved It!! AND Great Price for Prime Location!”
Apr 17, 2013
chateaumau, central canada | Trip type: Couples
When looking for a hotel on the Riverwalk while on the internet, we came across this hotel. We immediately went on to Trip Advisor to see reviews. Although the rating...
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When looking for a hotel on the Riverwalk while on the internet, we came across this hotel. We immediately went on to Trip Advisor to see reviews. Although the rating was varied, we decided to take a chance with the hotel based on price and location. We were pleasantly surprised and loved the quirkiness of the hotel. Although it isn't in the busy part of the riverwalk, it is within a short walking distance from all the action which was fine by us. We're older, and well, quite boring. This quiet hotel is right by the Law Courts and only 1/2 block from La Villita. When booking, we decided to get the "riverwalk" view out your window which basically meant that you just cranked down your neck from your window and saw the water below. Really, nothing to brag about, but nice enough to see the Tower of the Americas outside our window. Our hotel room was nice and although beds were small (for some reason, only booked double beds, rather than queen!), they were comfortable. The décor of the hotel was colorful and eclectic - very funky and so interesting to see all the different art. They took a risk doing something out of the ordinary from a chain hotel (boring décor), and really made it uniquely special and pleasing to the eye. Staff was friendly and helpful, except when needing to check out at 6:30 in the morning - the desk clerk was too busy being on his cell phone and ignored me for quite a while until I bluntly had to say that I had to leave to catch a plane. He then tried to talk to the person on the phone and ask me questions to do the paperwork - which he kept getting mixed up. One of the maintenance crew came up and started to talk with me - I think he felt bad for the service that he was witnessing. Finally, this person got off the phone and was able to concentrate on just looking after me after he clearly knew I was losing patience. I actually think this was a cultural thing (being dismissive to women), rather than what the hotel's expectation was. That was the only negative thing staff-wise that I encountered as the rest of the staff members were helpful and friendly. They advertise Wi-Fi in the hotel rooms. This proved to be incorrect as I could not get a signal despite asking a few times about it. After inquiring, they told me that they were working on upgrading the system and right now it isn't working properly. Then.... don't advertise that there is Wi-Fi in the rooms!! Having access to Wi-Fi was another factor of choice when booking this hotel - a place where we could use the internet in our room. We were able to use our tablet around the pool area and downstairs in the lobby though. We absolutely loved the pool area which is in the middle of the hotel (courtyard). It was wonderful to go down and have our "happy hour" by the pool. One thing we would have liked to see was to have towels available by the pool (they said there was some, but there wasn't). The 1st night we stayed in the hotel, we parked our car across the street for $10.00 for 24 hours which was a great price. The next day, we came out of the hotel to see the parking lot so full that there were vehicles blocking ours. The lot guy did come soon to move vehicles around so that we could get ours out. We decided the next night though to park in the hotel because of the fact that we needed to make sure we left for the airport at a specific time the next morning. It was quite interesting to see how the parkade worked.......you depend on a light to tell you that it is your turn to go up (or down) and also depend on others to follow this system because there is only one lane that takes you up and down. A little scary, but obviously has worked well for years and years. I used the excersize gym that is on the lower level of the hotel. They really have to throw out all the machines that are in there because they are so well worn, that each one wasn't working properly. The tv didn't work on one, but on another - the tv worked, but the machine didn't. The bike worked, but the tv was so distorted that you couldn't see and the bike wasn't working correctly. So yes, some tiny problems with the hotel, but we certainly will be booking with them next time we come as we loved it! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
City/Pool View - Two Doubles
Two double beds. Renovated May 2008. View of city or pool. 300 square feet. Hardwood furniture with marble tabletops. Complimentary wired and wireless high-speed Internet access. Cordless phone. TV with premium cable channels. Refrigerator and coffeemaker. Complimentary bottled water and snacks. Hair dryer. Iron/ironing board. Nonsmoking.
Riverside View - 2 Double Beds
Two double beds. Renovated May 2008. Overlooks the river. 300 square feet. Hardwood furniture with marble tabletops. Complimentary wired and wireless high-speed Internet access. Cordless phone. TV with premium cable channels. Refrigerator and coffeemaker. Complimentary bottled water and snacks. Hair dryer. Iron/ironing board. Nonsmoking.
City/Pool View - King
One king bed. Renovated May 2008. View of city or pool. 300 square feet. Hardwood furniture with marble tabletops. Complimentary wired and wireless high-speed Internet access. Cordless phone. TV with premium cable channels. Refrigerator, microwave, and coffeemaker. Complimentary bottled water and snacks. Hair dryer. Iron/ironing board. Nonsmoking.
Run of house
1 king bed or 2 double beds. 300 square feet. Premium bedding. Desk. In-room safe. Cable television service. Premium television channel(s). HBO. Cordless phone. Voice mail. Clock radio. Complimentary bottled water. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Hair dryer. Iron/ironing board. Rollaway beds available. Cribs (infant beds) available. Turndown service (on request). Air conditioning. Climate control. Window opens. Daily housekeeping.
Amenities - Riverwalk Plaza Hotel & Suites
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Charge for early check out
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
Terrace
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Riverwalk Plaza Hotel & Suites
San Antonio International Airport 15 minutes to hotel. SA Trans offers shuttle service to & from the airport @ $18.00 per person, one way. Taxi Cabs are available @ $25-30, one way; up to four guests can ride for the same price.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL
"Thank you for the referral, and I really, realy like your site/service. You can count on me to pass word along to anyone else that I meet who is booking a meeting." O.H. - Las Vegas, NV
Based on 268 traveler reviews 
Value
Rooms
“Great Value, but not worth the poor treatment by staff.”
City/Pool View - Two Doubles
City/Pool View - King
Run of house