Hotel is located downtown Cleveland near all sporting attractions and restaurants. The Rock and Roll Hall of Fame is only blocks away as is the Great Lakes Science Center. Hotel underwent a $10 million guest room renovation in 2006 and a complete meeting space renovation in 2008.
Star Rating:
Local Attractions:
Rock and Roll Hall of Fame, Cleveland Browns Stadium, Progressive Fiels,Public Square and Warehouse District
Hotel Reviews for Marriott Cleveland Downtown at Key Center
4.5out of 5Based on 186 guest reviews, Very Good
Based on 374 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
189
Very Good
131
Average
39
Poor
10
Terrible
5
Most Recent Traveler Reviews:
“Nice Location”
May 20, 2013
BuckeyeTraveler68, Toledo, Ohio | Trip type: Couples
Stayed one night at the Marriot and found it to be a perfect location for any downtown event. We were there for the game and gambling at the Horseshoe Casino....
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Stayed one night at the Marriot and found it to be a perfect location for any downtown event. We were there for the game and gambling at the Horseshoe Casino. Both were within walking distance. The Marriot was very clean and not old as you would think a downtown hotel may be. The rooms were adequate in size and very nice. Bathroom facilities could have been update a little in comparison to other upscale hotels. It was nice and convenient to have a restaurant and lounge downstairs. Most important was the friendliness and attentiveness of the staff....all the way from our check in to the valet service. No complaints here. « less
“This is the HOTEL if in for Rock n Roll Hall or Browns game!”
May 14, 2013
Alexa8776, Houston, Texas | Trip type: Couples
Did we hit the nail on the head with this hotel in Cleveland! Perfect location in the Downtown area, superior staff and exceptional overall facility.
We asked for a view...
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Did we hit the nail on the head with this hotel in Cleveland! Perfect location in the Downtown area, superior staff and exceptional overall facility.
We asked for a view of Lake Erie which also had the beautiful stadium as well as I.M. Pei's unique design for the Rock n Roll Hall of Fame. Could see the waves of the lake from the bed - can't beat that!
We were on floor 22 and the king room had everything we needed; comfortable bed, very nice bath, coffee maker and extra space. A nice Marriott property for sure.
Did not have dinner, but bar staff were excellent and it had a nice warm fireplace (yep, it was needed in May). Breakfast buffet was packed with choices and you did get your money worth at $14 bucks.
Walking distance was essential as we opted to not rent a car as we were in for the museum; it was a about a 10-15 walk to the museum as well as Fourth Street restaurants which are a MUST!
Management response from Bob Megazzini, General Manager
Thank you for your wonderful comments regarding our hotel and staff. We will share your compliments throughout our hotel and with our team. We look forward to having you back as our guest in the future. Best Regards, Bob Megazzini
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“Nice city hotel”
May 12, 2013
EileenMBruce
Great location. A nice urban hotel. The server in the bar was surly. The food i ordered in the bar was not very good. the lobby bar is a great...
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Great location. A nice urban hotel. The server in the bar was surly. The food i ordered in the bar was not very good. the lobby bar is a great place to relax- good people watching. But the other workers were excellent. Great location- you can walk to everything. My room was small and shaped rather odd. « less
“Beautiful and Convenient”
May 12, 2013
Allison Jean T, Cleveland, Ohio, United States | Trip type: Family
My parents came and visited me in Cleveland a couple of weeks ago and they chose to stay at this hotel and the three of us very much enjoyed it....
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My parents came and visited me in Cleveland a couple of weeks ago and they chose to stay at this hotel and the three of us very much enjoyed it. The location is fabulous: you are within walking distance of many places: Rock & Roll Hall of Fame, USS Cod, Progressive Field, Quicken Loans Arena, downtown area, and many restaurants. The staff was kind and knowledgeable as well. The dining area was a bit pricey (like other reviewers have said), but the atmosphere was quite pleasant. « less
“Nice hotel and staff”
May 10, 2013
bowl1901, wilmette, il | Trip type: Business
The hotel is clean with fresh decor. Parking is $8 on weekends but over $20 on weekdays. Convenient to all attractions in downtown Cleveland. Cabs are hard to come by...
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The hotel is clean with fresh decor. Parking is $8 on weekends but over $20 on weekdays. Convenient to all attractions in downtown Cleveland. Cabs are hard to come by in downtown Cleveland. You may have to drive to your destination if you cannot walk. Cabs must be called at night. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Marriott Cleveland Downtown at Key Center
Deluxe Room
One King Bed or
Two Double Beds
This room measures 234 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and the 32-inch LCD TVs is offered for your entertainment. A coffee/tea maker and a refrigerator are provided while a microwave can be requested. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.
Concierge Room
One king or two double beds with down duvets. 234 square feet. Views of Lake Erie, the city, or Memorial Plaza. High-speed and wireless Internet access (surcharge). 32-inch flat-screen TV with HBO, pay movies, and video-games. Work desk with ergonomic chair. Multi-line phone with voice mail. Laptop-size in-room safe. Bathrobes, complimentary bottled water. Clock radio with CD player, nature sounds, and MP3 plug-in. Compact refrigerator, coffee maker, hair dryer. Turndown service. Complimentary weekday newspaper. Aromatherapy bath products. Concierge Level amenities include personal concierge assistance; complimentary Continental breakfasts; and evening appetizers, drinks, and desserts.
Amenities - Marriott Cleveland Downtown at Key Center
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Shower
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
TV room
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Marriott Cleveland Downtown at Key Center
Cleveland Hopkins 12 miles ,$30 cab ride
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 374 traveler reviews 
Value
Rooms
“This is the HOTEL if in for Rock n Roll Hall or Browns game!”
Deluxe Room
Concierge Room