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Very good
4.5/5
Based on 1447 guest reviews
- Includes an indoor swimming pool
- The Avg. Group Discount is 22.4%!
- Gym is available on property
- 600 rooms in property
- 32 floors in hotel
- 37 suites in hotel
- Check-in: 3:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
- 11 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Rock & Roll Hall of Fame Great Lakes Science Center Progressive Field First Energy Stadium Quicken Loans Arena East 4th Street Playhouse Square West Side Market The Flats JACK Cleveland Casino
Landmarks and Location of Hilton Cleveland Downtown
Verified Reviews of Hilton Cleveland Downtown
Below are the verified reviews from guests that we have booked recently:"Enjoyed our stay Very happy with the room and total property."
Overall Score5.0/ 5
Very happy with our stay The only problem was with parking When we left our key card didn't work exiting the parking deck. Had to call for help and the speaker was so terrible I couldn't understand what the person was asking and he was getting impatient about me not being to understand him.
Valerie B. (Individual traveler, booked 1 room), from 
08-Nov-2020 Verified Review, stayed from Sat Nov 07 to Sun Nov 08 2020 at a $180.99 average nightly rate. 
"Overall Stay"
Overall Score5.0/ 5
We've stayed there a few times and always enjoyed our time. We didn't use the restaurant this time because of other arrangements but it was always top rate?? We met the chef on the elevator and he was very attentive n nic. .Beautiful views and great service!
Dave N. (Group coordinator, booked 2 rooms), from
03-Feb-2020 Verified Review, stayed from Sat Feb 01 to Sun Feb 02 2020 at a $176.64 average nightly rate. "Great Property"
Overall Score5.0/ 5
Great staff. Great stay.
Jason L. (Individual traveler, booked 1 room), from
21-Jan-2020 Verified Review, stayed from Fri Jan 17 to Sun Jan 19 2020 at a $200.64 average nightly rate. "Great location and very nice facility."
Overall Score5.0/ 5
Very nice hotel, great downtown location.
Michael B. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Fine"
Overall Score3.0/ 5
Too over an hour to bring upa new remote.
Mark H. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Thu Aug 08 to Mon Aug 12 2019 at a $185.00 average nightly rate. "Good location, good service, good food."
Overall Score5.0/ 5
Everyone was friendly, facilities were clean, easy access, valet service friendly and prompt.
John M. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Thu Aug 08 to Mon Aug 12 2019 at a $185.00 average nightly rate. "Nice Stay,but.."
Overall Score4.0/ 5
Staff was friendly and helpful. Room was nice except for the mold in the sink stopper. We found that out after it came out of the sink. That was a little disheartening coming from a Hilton hotel. I assumed everything would be cleaned periodically at the least.
Jerry W. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Beautiful hotel in great location."
Overall Score4.0/ 5
The Cleveland Hilton has large rooms, warm staff and a great location in downtown Cleveland. There is convenient parking across the street in an underground parking garage with an underground walkway to the hotel. There is a Noshery grab and go food option along with sit down restaurants. Each room has a frig and a lot of space for bags, food, etc. If I travel to Cleveland again, I will stay at this hotel.
Bethany W. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Very high end, customer focused hotel at a very good price."
Overall Score5.0/ 5
Very high end, customer focused hotel at a very good price.
Cande O. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Great location, rooms and service."
Overall Score5.0/ 5
We found the hotel provided very nice rooms and friendly staff. Food in restaurants was good too. My only issue was late cleaning of the rooms.
Pippa M. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Absolutely Beautiful"
Overall Score5.0/ 5
Loved my stay beautiful, clean and staff was very pleasant.
Deborah F. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Excellent Stay"
Overall Score5.0/ 5
The staff from my initial bellman to check in, restaurant and check out could not have been nicer and efficient. The room was clean. Parking convenient. I would definitely return.
George M. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Super Hotel"
Overall Score5.0/ 5
Just spent four really great days in Cleveland and stayed at the Hilton Downtown. One really great hotel. Clean, friendly, nice property. Would stay there again in a heartbeat!
Marylynne C. (Individual traveler, booked 1 room), from
13-Aug-2019 Verified Review, stayed from Thu Aug 08 to Mon Aug 12 2019 at a $185.00 average nightly rate. "Great hotel, good location."
Overall Score5.0/ 5
Great hotel with great facilities and friendly staff. Good location in town.
Shelley R. (Individual traveler, booked 1 room), from
12-Aug-2019 Verified Review, stayed from Thu Aug 08 to Mon Aug 12 2019 at a $185.00 average nightly rate. "Friendly staff, clean rooms."
Overall Score5.0/ 5
My husband and I were in Cleveland for the USAT AG Nationals Tri. Beautiful hotel! Well appointed rooms that were also clean and comfortable. We loved the views from our 29th floor room. Thanks to Hilton for having the 24 hours snack shop in the Lobby. Very helpful for coffee early in the morning. We would only stay here again if we ever return to Cleveland. Close to all downtown points of interest.
Brooke F. (Individual traveler, booked 1 room), from
12-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Excellent Customer Service."
Overall Score5.0/ 5
We were so pleased with our stay with the Hilton Downtown Cleveland Hotel. The hotel was nearly at capacity during our stay, but the customer service exceeded our expectations. It was so nice to be treated like we were valued guests, even with small children and given the time and courtesy anytime we needed assistance. The hotel restaurant, The Burnham, was exceptional and we would return just to eat there. Clean rooms and even being near the elevator we heard no outside noise. It was truly a wonderful hotel experience for our family.
Marisa D. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Host hotel for Triathlon Nationals."
Overall Score5.0/ 5
Chose this hotel because it was host hotel for USAT National Championships and it was a great choice. Staff went out of their way to make things convenient and comfortable so I didn't get added stress on a big race weekend. Very clean and modern decor, super comfy beds, excellent restaurant on premises. Nice up to date fitness center and lap pool. Walking distance to many restaurants, football stadium, Science Center and Rock and Roll of Fame.
Ellen B. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Thu Aug 08 to Mon Aug 12 2019 at a $185.00 average nightly rate. "Nice Location and Helpful Staff."
Overall Score4.0/ 5
Beautiful rooms and accommodating staff.
Susan O. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Best experience at any hotel"
Overall Score5.0/ 5
Best employees and treatment. Any need or concern was addressed. Clean spacious room. Frequent checks on our needs.
Penny P. (Individual traveler, booked 1 room), from
11-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Great Service"
Overall Score5.0/ 5
My teammates and I truly appreciate the great service extended to us from check in to check out. We also found the hotel location to be perfect. Thanks for a wonderful stay.
Jennifer Z. (Individual traveler, booked 1 room), from
10-Aug-2019 Verified Review, stayed from Thu Aug 08 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Beautiful Hotel"
Overall Score5.0/ 5
We enjoyed our stay. Hotel was clean, excellent service and plan to stay at a Hilton where ever we go from now on.
Lynn F. (Individual traveler, booked 1 room), from
10-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2019 at a $185.00 average nightly rate. "Everything was great! "
Overall Score5.0/ 5
Great room, great bed, great bar, great parking.
Douglas K. (Individual traveler, booked 1 room), from
05-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2019 at a $282.02 average nightly rate. Property Description
Due to roadwork occurring on Lakeside Ave please arrive eastbound on Lakeside Ave. From 1-90 take Exit 172A north to St. Clair Ave. NE. left on St. Clair Ave right onto Ontario St. Valet is located on Lakeside Ave. This hotel is 100pct non-smoking. Hilton Cleveland Downtown is in the heart of Cleveland*s vibrant downtown area connected to the First Merit Convention Center of Cleveland and near attractions dining and entertainment. Enjoy a concert or game at the Quicken Loans Arena First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful functional rooms with sleek modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline and handy amenities such as a 50 inch to 65 inch HDTVs an iHome docking station with USB connectivity a mini-fridge safe and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor or relax with in-room dining.
Green Sustainability
Silver LEED Certified
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2016 |
| Floors: | 32 |
| Rooms: | 600 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 600 |
| Handicap Rooms: | 49 |
| Suites: | 37 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 11 View Spaces |
| Meeting Space: | sq. feet |
| Banquet Space: | Holds people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6AM-1AM |
| Pool Info: | Indoor6AM-10PM3'6" |
| Ownership: | County of Cuyahoga |
Policies / Expenses
| Cancellation: Cancellation policies may vary depending on the rate or dates of your reservation. | |
| Nightly Parking: | $32 |
| Total Taxes: | 16.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00% |
| Occupancy Tax: | 5.50% |
| City Tax: | 3.00% |
| Food and Beverage Tax: | 8.00% |
| Audio Visual Tax: | 8.00% |
| Parking Fee: | 32.00 Per Night (Valet Only) |
| Porterage Fee: | 5.00 Per Item |
| Additional Person Fee: | 25.00 Per Person |
| Rooms Wireless Internet Fee: | 12.95 Per Day |
| Meeting Wireless Internet Fee: | 500.00 Per Day |
| Food and Beverage Service Charge: | 24.00% |
| Avg. Continental Breakfast Cost: | 21.00 Per Person |
| Avg. Plated Breakfast Cost: | 30.00 Per Person |
| Avg. Buffet Breakfast Cost: | 32.00 Per Person |
| Avg. Plated Lunch Cost: | 38.00 Per Person |
| Avg. Buffet Lunch Cost: | 40.00 Per Person |
| Avg. Boxed Lunch Cost: | 32.00 Per Person |
| Avg. Plated Dinner Cost: | 55.00 Per Person |
| Avg. Buffet Dinner Cost: | 60.00 Per Person |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Gallon of Coffee: | 66.00 Per Person |
| Banquet Hosted Bar: | 150.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 55.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Breakfast in room
- Central location
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Generator for sleeping rooms
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- Valet Parking
- Voicemail
- Express Check-Out
- ATM
Airport & Shuttle Information
Cleveland-Hopkins International Airport12 miles/15 minutesNo designated hotel shuttle$40-$60
Local Shuttle Info: Metropolitan Cleveland RTA"Smile & Ride" Free Green Line Shuttle
Breakfast Information
The Burnham: 6:30-11:00 AM Eliot's Bar: 6:00-10:30 AMA la carte itemsCleveland-centric, American fare
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Hilton Cleveland Downtown
Below are the meeting, banquet, conference and event spaces at Hilton Cleveland Downtown.
Feel free to use the Hilton Cleveland Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cleveland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Center Street D | 55 x 31 x 12 | 1512 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Center Street DRoom Type: General Meeting Room Total Size: 1512 Sq. Mi Dimensions: 55 x 31 x 12 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Center Street A | 52 x 28 x 12 | 1469 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Center Street ARoom Type: General Meeting Room Total Size: 1469 Sq. Mi Dimensions: 52 x 28 x 12 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Center Street B | 52 x 32 x 12 | 1485 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Center Street BRoom Type: General Meeting Room Total Size: 1485 Sq. Mi Dimensions: 52 x 32 x 12 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Center Street C | 52 x 32 x 12 | 1493 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Center Street CRoom Type: General Meeting Room Total Size: 1493 Sq. Mi Dimensions: 52 x 32 x 12 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Cleveland Now Boardroom | 29 x 20 x 9 | 537 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Cleveland Now BoardroomRoom Type: General Meeting Room Total Size: 537 Sq. Mi Dimensions: 29 x 20 x 9 Ft. Floor Level: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
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| Hope Ballroom | 97 x 164 x 18 | 15861 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope BallroomEntire west-facing wall is floor to ceiling windows. Room Type: Ballroom Total Size: 15861 Sq. Mi Dimensions: 97 x 164 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Hope A | 65 x 49 x 18 | 1592 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope ARoom Type: Ballroom Section Total Size: 1592 Sq. Mi Dimensions: 65 x 49 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Hope B | 65 x 49 x 18 | 1592 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope BRoom Type: Ballroom Section Total Size: 1592 Sq. Mi Dimensions: 65 x 49 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Hope C | 71 x 49 x 18 | 1628 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope CRoom Type: Ballroom Section Total Size: 1628 Sq. Mi Dimensions: 71 x 49 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Hope D | 104 x 81 x 18 | 5917 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope D. Room Type: Ballroom Section Total Size: 5917 Sq. Mi Dimensions: 104 x 81 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Hope E | 104 x 83 x 18 | 5194 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Hope EEntire west-facing wall is floor to ceiling windows. Room Type: Ballroom Section Total Size: 5194 Sq. Mi Dimensions: 104 x 83 x 18 Ft. Floor Level: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Planning an Event? Cleveland Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Cleveland Downtown
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Cleveland Downtown have?
There are 600 rooms in the property.
Is there any meeting space at Hilton Cleveland Downtown?
Yes, they have 11 meeting rooms that can support various table layouts.
What kind of breakfast is at Hilton Cleveland Downtown?
The Burnham: 6:30-11:00 AM Eliot's Bar: 6:00-10:30 AMA la carte itemsCleveland-centric, American fare
Is there a gym at Hilton Cleveland Downtown?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Cleveland Downtown?
Yes, there is a pool on-site at the property. Indoor6AM-10PM3'6".
Testimonials:
"Everything was satisfactory at the hotel. Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol." R.R. - Southwest Florida
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