Our Hotel was opened in 2004. We offer a free breakfast every morning 630-930. Pancakes, cinnamon rolls, and our signature coffee every morning. In addition we always have 4 hot items, as well as an assortment of pastries, breads, and cereals.
In our modern and spacious rooms you will find: A 42 inch Flat Screen TV DVD/VCR, Hair dryer, iron, ironing boards, coffee makers, and high speed internet access thru out the hotel. We also offer a fitness room and business center. And of course we Complimentary Shuttle Service to the Med Center, Reliant, Zoo, and Museums Monday thru Friday. 7am to 7pm every hour on the hour.
Star Rating:
Local Attractions:
Houston Zoo,Reliant Park (Home of the Houston Texans), Minute Maid Park ( Home of the Houston Astros), The Toyota Center (Home of the Houston Rockets), Museum District, The Downtown Aquarium, Alley Theater, Jones Hall, Verizon Wireless Theater.
Hotel Reviews for Holiday Inn Express Suites Medical Center
4.0out of 5Based on 58 guest reviews, Very Good
Based on 66 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
31
Very Good
18
Average
10
Poor
4
Terrible
3
Most Recent Traveler Reviews:
“Wonderful Staff”
May 16, 2013
8_NB_8, Houston, Texas | Trip type: Business
I stayed at the Holiday Inn Express Houston Medical Center on a business trip. Although my company booked me for a smoking room (I do not smoke), the staff was...
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I stayed at the Holiday Inn Express Houston Medical Center on a business trip. Although my company booked me for a smoking room (I do not smoke), the staff was really understanding and accommodating. Since I arrived late, they took the time to eliminate and air out the smoke smell. In particular, there was a man on staff named Andy, who was very pleasant and able to move me to a non-smoking room. Andy was very nice and made sure I was happy with my stay. It is great to know that the staff genuinely cares for their guests and contributes true comfort away from home! « less
“okay stay”
May 8, 2013
Lscook76 | Trip type: Business
The hotel was clean. Certain areas are dated. There didn't seem to be a lot of parking. One reason we choose this hotel is because they had a shuttle. However,...
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The hotel was clean. Certain areas are dated. There didn't seem to be a lot of parking. One reason we choose this hotel is because they had a shuttle. However, after we booked, we found out that it only goes to the medical area, not the airport. At check in we found out it only runs on weekdays, not on weekends. I wish they would have been upfront with me about the shuttle from my first phone call with them since that is what was really important to me.
Breakfast was okay... and the staff was okay. « less
Read management response to this review.
Management response from Walker Valco, Manager
LsCook,
Thank you very much for taking the time to review us here. We know your time is valuable and you had a number of lodging options in the area.
We apologize for any failure in communication about our shuttle and that our rooms and staff failed to completely satisfy you. Feedback from valued guests, like you, help us to target improvement areas.
Thanks again for your review. We hope we have the honor of hosting you again in the future.
At Your Service,
Walker
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“Nice Room”
May 7, 2013
Marilyn R, Benton | Trip type: Business
My husband and I stayed at this hotel due to the fact I had a medical procedure at one of the local hospitals. I did receive a "medical" discount, thank...
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My husband and I stayed at this hotel due to the fact I had a medical procedure at one of the local hospitals. I did receive a "medical" discount, thank goodness, because on the back of the door it read where the actual cost of one night stay at this hotel was actually $399.99 per nite. It certainly is not worth $399.99 a night, but with the medical discount we only paid $89.99 per nite and were there for 5 nights.
My husband loved the hot breakfast in the mornings. And we were glad it had a washer/dryer so we could wash our clothes before coming back to Arkansas.
The staff was extremely courteous on the p.m. shift, although less friendly on the a.m. shift.
When we return in July for a follow-up we will be staying at the same hotel again. It is close to both my doctor's office and the hospital I was at. « less
Read management response to this review.
Management response from Walker Valco, Manager
Marylin,
Thank you very much for taking the time to review us here. We know you had other options in lodging for your medical trip.
We are glad you found our room's to be comfortable, and our evening staff to be friendly and courteous. We will use your comments about our morning shift, to target the opportunity area. Feedback from valued guests, like you, help us to take the necessary actions to avoid similar situations in the future.
Once again, we appreciate you taking the time to share your comments with us. We look forward to the opportunity to host you again in the future.
At Your Service,
Walker
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“Amazing Service for our wedding weekend!”
Apr 29, 2013
fimathew, Houston, Texas | Trip type: Family
We stayed at the Holiday Inn Express on the weekend of April 20th, 2013. This was my wedding weekend and we reserved a block of 20 rooms for the bridal...
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We stayed at the Holiday Inn Express on the weekend of April 20th, 2013. This was my wedding weekend and we reserved a block of 20 rooms for the bridal party, family and out of town guests. We chose this location because it was extremely close to our wedding venue, its free breakfast buffet (which is tough to find in the medical center) and the size a quality of its rooms.
We contacted the hotel approximately 2 months before our wedding regarding the rooms. From then on we were in constant contact with Walker and the entire staff. We were a rather complicated reservation which involved 20 rooms, varying check in and check out dates and multiple master credit cards which were used only for specific rooms. We provided Walker with a “rooming list” but there were adjustments that needed to be made and Walker was willing to accommodate our last minute changes without difficulty.
From check-in, we were extremely impressed by the organization and hospitality of the entire staff. They had our room reservations pre-printed and ready to go which made the process extremely quick and efficient. We arranged for our hair & makeup artists to arrive to the hotel at 5am to begin hair and makeup. The hotel provided us with a meeting room so we could get our hair and makeup done with plenty of space as well as privacy. The person at the front desk even prepared 2 pots of coffee at 5am just for us because he knew we were waking up so early and had a long day ahead.
Everyone truly enjoyed the breakfast that began at 6:30am. My maid of honor does not eat pork and she asked if the eggs contained bacon. When she was told they did, she easily found other items to eat because there were so many other options. While we were in the meeting room during hair and makeup, a hotel employee came to us and said that they made a special batch of bacon free eggs and that they were ready for us to eat whenever we were ready. We were all EXTREMELY shocked at how thoughtful that was. We never experienced such kindness and hospitality from any hotel.
Due to past experiences with other hotel chains, we expressed to Walker that the brides side and grooms side would be on different master credit cards and that the guests were not to be shown their bills or allowed to pay no matter how much they insisted. The entire staff honored our request without fail.
My husband & I returned to the hotel the day after the wedding to “settle the bill” and make sure everything was taken care of. They already prepared for us a folder with all our bills, separated by master credit card. They were more excited to see us and see wedding pictures than to talk about the bills!
Needless to say, this hotel went above and beyond our expectations. We were extremely satisfied with the quality of rooms and exceptional service we received this weekend. Everyone knows that weddings are quite stressful and we are thankful that we chose to stay at the Holiday Inn Express. « less
Read management response to this review.
Management response from Walker Valco, Manager
Fi Matthew,
Thank you very much for taking the time to review us here. We know you had other options in the area, and are grateful to have had the opportunity to host you during your wedding.
While we often get reviewed, very few are as touching and thoughtful as yours. It will be shared with the entire staff, to encourage them along our goal of being a leader in service for the Medical Center.
Thank you again for staying, and for your very kind review, if you anyone else in your family ever needs a place to stay in Houston, we would be more than honored to host yall again.
At Your Service,
Walker
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“Good place to stay”
Apr 27, 2013
abb265, Covington, Louisiana | Trip type: Business
It is clean, comfortable, love the rooms, very spacious. The people at the front desk very helpful and friendly. It is just very convinient, quite, just a nice place to...
more »
It is clean, comfortable, love the rooms, very spacious. The people at the front desk very helpful and friendly. It is just very convinient, quite, just a nice place to stay the night for business or medical trip. « less
Read management response to this review.
Management response from Walker Valco, Guest Relations Manager
Abb265,
Thank you very much for reviewing us here. It means a lot to us. We know your time is valuable, and you had a number of lodging options in the area.
We are super pleased you enjoyed your rooms, our staff, and the location. It is always a pleasure to hear that we are doing our job well. Your comments will be shared with staff, as reinforcement to continue our efforts to make our hotel a leader in Medical Center service.
Once again, thank you for your thoughtful and kind comments. We hope we have the honor of serving you again in the future.
At Your Service,
Walker V
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: For Individuals: It is a 24 Hour by 6:00pm cancellation Policy ( 24 Hours on the day before you are to arrive you must call by 6:00pm to avoid a one night room and tax charge) On Groups: it will be explained to the contact person in detail.
Room Types - Holiday Inn Express Suites Medical Center
2 Queen Beds Nonsmoking
Two Queen Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a coffee/tea maker, and a microwave are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
2 Queen Beds Smoking
Two Queen Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Smoking.
Two Beds Non-Smoking Accessible
Two Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
2 Queen Beds Suite Nonsmoking
Two Queen Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Smoking
One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Smoking.
XD
Two Double Beds
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered.
Suite One King Bed Non-Smoking
One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a coffee/tea maker, and a microwave are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
1 King Bed Ste With Whirlpool Nonsmoking
One King Bed
Get a good night's sleep with signature bedding, cotton linens, and blackout drapes/curtains. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-screen TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary bottled water, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Express Suites Medical Center
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
TV - Free Showtime
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Express Suites Medical Center
Hobby Airport is approximately a 20 minute drive and Intercontinental is approximately a 40 minute drive. We can recommend a number of convenient transport options.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Complimentary shuttle to the Medical Center, The Zoo, the Museums and Reliant Park running from 8:00 AM- 10:00 PM Monday - Friday
Testimonials: Why use Hotel Planner?
"I think you company is the fastest and most efficient way for the consumer to get the best deal. There are usually at least 15 hotels competing for the reservation so the consumer gets the best price." J.D. - Oklahoma City, OK
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer! Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!" C.T. - Richmond, BC
Based on 66 traveler reviews 
Value
“okay stay”
“Amazing Service for our wedding weekend!”
2 Queen Beds Nonsmoking
Two Beds Non-Smoking Accessible
Suite, One King Bed, Smoking
1 King Bed Ste With Whirlpool Nonsmoking