BEST WESTERN THE PLAZA HOTEL

3253 North Nimitz Highway, Honolulu, HI 96819 United States (USA)
View Map 1-800-230-4134
2.5 Star Airport Hotel in Honolulu County
21.33653 -157.91315
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Average
3.0/ 5

Based on 576 guest reviews

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  • With an outdoor pool!
  • Free breakfast available
  • Shuttle from airport available
  • Avg. Group Discount of 25.0%!
  • Hotel has 274 rooms
  • Check out time: Noon
  • Groups/Meetings rating of 8.7/10
  • Hotel has 3 meeting rooms

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Room Types

Check Rates AAA Rate Members Must Show AAA ID At 1 King Bed Deluxe Room High Speed Micrfg Coffee Maker Hair
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At 1 King Bed High Speed Net Microwave Fridge Coffee Maker Iron Ha
Non-Smoking
Check Rates AAA Rate Members Must Show AAA ID At 2 Double Beds High Speed Net Microwave Fridge Coffee Maker Iron
Non-Smoking
Check Rates Double Standard
Non-Smoking
Check Rates Double Standard Room Only
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed Deluxe Room High Speed Micrfg Coffee Maker Hair
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Microwave Fridge Coffee Maker Ir
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds High Speed Net Microwave Fridge Coffee Maker
Non-Smoking
Check Rates Government / Miltary Rate 1 King Bed Deluxe Room High Speed Micrfg Coffee Maker Hair
Non-Smoking
Check Rates Government / Miltary Rate 1 King Bed High Speed Net Microwave Fridge Coffee Maker Iron Hair
Non-Smoking
Check Rates Government / Miltary Rate 2 Double Beds High Speed Net Microwave Fridge Coffee Maker Iron Hair
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Deluxe Room High Speed Micrfg Coffee Maker Hai
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Net Microwave Fridge Coffee Maker I
Non-Smoking
Check Rates Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds High Speed Net Microwave Fridge Coffee Make
Non-Smoking
Check Rates Standard Room (Pm5)
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Pearl Harbor, Aloha Stadium, Waipio Soccer Stadium, 4 miles from all cruise ships departures

Verified Reviews of Best Western The Plaza Hotel

Below are the verified reviews from guests that we have booked recently:
"Sleepless and disturbed in Hawaii"
Overall Score1.0/ 5
Room 1104 - Avoid this room like the plague. Directly above the room is the gym. It is difficult to describe the noise heard and felt in the room. If you are in this room, it will annoy you from early morning through 10:00pm. We would often stay out later than 10:00 to reduce our stress levels in the room. This is not an insignificant amount of noise. The noise in this room from the elevator is intolerable. All day, all night it is as if a train is passing through the hallway. We purchased a white noise machine and a box fan to try and drown out the rumble. This was only partially successful. After complaining about the noise on the last few days, we were told we could move to another room. We had only a few days left to our two week stay and had a lot of luggage so we decided to tough it out. We were told by the front desk more than four times that we were the first people to complain about the noise. Those comments serve to minimize the customers experience and we received the comments as a denial of the obvious. Only a person who is totally deaf and devoid of ability to sense vibrations would not notice the noise. (I won't even go into street noise). We also wonder why the hotel would book anyone into this room given the level of disturbing noise and vibration. I would challenge the manager to spend a few days in this room with his wife and get a customer's experience. The beds were horribly uncomfortable, hard and cheap. We purchased a memory foam mattress to put on top of the bed. That helped but I can say this is the first hotel we have ever stayed in that we had to purchase so many things to make the stay tolerable. Parking was $30.00 a day. I have no words. We usually stay in 4 star hotels and valet park for less than that. What should have been a relaxing visit to Hawaii was not at all relaxing. We will not return nor would we recommend this hotel.
(Individual traveler, booked 1 room), from US flag
26-Apr-2014 Verified Review, stayed from Tue Apr 15 to Sat Apr 26 2014 at a $129.33 average nightly rate.

Customer Reviews of Best Western The Plaza Hotel

3.0 out of 5. Based on 576 guest reviews , Average

Property Description

Best Western the Plaza Hotel is a newly renvoated non smoking hotel located one block from Honolulu International Airport.  Free 24 hour shuttle to/from airport. 274 room hotel offers free high speed internet access in all rooms, free local phone calls, outdoor Swimming Pool, Sun Deck, Affordable Parking, Laundry Facilities and Sundry Shop.  The Plaza Cafe' offers complimentary continental breakfast buffet daily.

Details / Other Expenses

Check In: 3:00 PM
Check Out: Noon
Year of Last Renovation: 2008
Floors: 12
Rooms: 274
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 274
Handicap Rooms:
Suites: 1
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 1100 sq. feet
Banquet Space: Holds 170 people
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 4.0 Mi
Policies / Expenses
Cancellation:
3 days prior to day of arrival
Nightly Parking: 5
Typical Group Deposit: 1 nite deposit
Total Taxes: 12.96%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 13.96%
Parking Fee: 20.00 Per Night
Additional Person Fee: 30.00 Per Person
Rooms Wired Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Free local calls
  • Garage
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

All new renovated guestrooms. Hotel is located at entrance to Honolulu International Airport, we offer a 24 hour free airport shuttle, Waikiki,high speed internet access in all guest rooms, complimentary deluxe breakfast buffet included in rate

Local Shuttle Info: 24 hour complimentary shuttle, guest must call for pick up

Airport Shuttle? Yes! There is an airport shuttle.

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