Located in the heart of Rochester’s downtown cosmopolitan and commercial district and across the street from the world renowned Mayo Clinic. The Kahler Grand Hotel offers legendary hospitality with outstanding accommodations. This full service hotel is connected to much of the city's attractions, shopping, restaurants, and nightlife through our climate-controlled pedestrian subway's and walkway's.
University Square offers 65 shops, restaurants, and boutiques for your guests to enjoy. The best service, hospitality, and accommodations are waiting for your guests at The Kahler Grand Hotel.
Star Rating:
Local Attractions:
Rochester Art Centre, Mayowood, Mayo Clinic, Amish Tours, Mayo Civic Center, Rochester Civic Theatre, Rochester Repretory Theatre, Rochester Recreation Center, Olmsted County Fairgrounds, RCTC, any much more!
May 19, 2013
Karen B, North Pole, Alaska, United States | Trip type: Family
We recently had a family members recption at this facility, We were treated very rudely, staff was not helpful Our room for the rectption wasn't ready for us to set...
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We recently had a family members recption at this facility, We were treated very rudely, staff was not helpful Our room for the rectption wasn't ready for us to set up.It took forever to get the manager to come to assst us. Wrong tables were set up in room No sound for the Video charged for beer that was already paid for. Not happy with this service at all. Have worked for Hotel Services for approx. 25 years and have not had this kind of service in all my years of experience. Need new staff or Management to run this place.You would think with this hotel they would have more bell carts and ample parking. had to park 5 blocks away. « less
“Old, worn and terrible service”
May 19, 2013
Minn_Duke, Waseca, Minnesota | Trip type: Couples
We stayed here on a Saturday night for a convention. I had two rooms reserved and one was available at 4:00 and other not quite ready. After being told it...
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We stayed here on a Saturday night for a convention. I had two rooms reserved and one was available at 4:00 and other not quite ready. After being told it would be 15 mintues or so for housekeeping to finish, we waited and waited. At about 5:00, the agent at the front desk said (only after we had to ask) there was a room available but they didn't think we would want it.
We readily told them we wanted it (duh!) and asked about a comp for the rather sloppy service. We heard plenty of excuses (hotel was really full and everyone checked out, housekeeping is busy, etc) but no one had the prescence of mind to apologize and say their service didn't meet their standards. I travel all over the world and never ran into a front desk staff so committed to not helping.
Rooms are old, small and outdated. Certainly not in the same league as most modern hotels. I would stay away from here. « less
“NICE inexpensive place to stay for Mayo Clinic”
May 16, 2013
Moe B, Grand Rapids, Michigan, United States | Trip type: Business
We got a room for $68 per night, which was great for our week long stay for Mayo Clinic treatment. Parking was $14 per night, so if you have a...
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We got a room for $68 per night, which was great for our week long stay for Mayo Clinic treatment. Parking was $14 per night, so if you have a rental car return it the day you arrive because there is a shuttle that leaves every 15 minutes and will take you to WalMart, Target and many other places for FREE and then picks you up. There are some specials that include FREE parking, BUT do the math, it was cheaper for us to pay $69 per night + $14 per day for parking than it was to get the Mayo Clinic special. The pool area is wonderful and the fitness center is INCREDIBLE! This hotel is connected by an underground walkway (reminds me of walking around a big mall) to Mayo, the hospital, a library, a small mall with a Barnes & Noble store. Lots to do and lots of walking, but it was all inside. « less
“Rudest Front desk Manager, Overcharged!”
May 15, 2013
Lee S, Geneva, Switzerland | Trip type: Solo travel
I was going to stay here for a month and I wanted to see my room before I booked it, so I asked the big blonde girl at the front...
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I was going to stay here for a month and I wanted to see my room before I booked it, so I asked the big blonde girl at the front desk (who I heard was the front desk manager and looks like she hates her job and her life) ) if I could see the $65 room I was quoted on the phone. She said ok (with the look as if you are wasting 10 minutes of her precious time) and the bellboy showed me a tiny student room which was the size of my bathroom at home. I went back to the frontdesk to ask for a bigger room and the Big Blonde rolled her eyes and ran to the back as soon as she saw me coming. I waited 20 mins for her to come back, and she said that's the only room available and since I am a student she can offer it for $55. I had no choice so I go ahead and book the room. A couple of weeks later I read through the "student room welcome packet" i got the day i checked in and find out my tiny room has a fixed rate of "$35 a day, for a 30 day or more stay". I go back to ask why I wasn't given that rate and the friendly guy in the front desk says it cannot be changed since I already signed it. And he was also confused why I got the room for $55, he even said "these rooms are normally $35". And he also checked who gave me the rate and said "oh.. I can't do anything because its my manager who you talked to and who has booked the room for you" So I only overpaid $600 to stay in a room the size of my bathroom and get rude service! Perfect! « less
“Terrible”
May 13, 2013
MurryRae55, Winona, Minnesota | Trip type: Solo travel
I checked into an economy $65 room on Sunday, May 6 and after two room changes, I checked myself out. I expected a small room and dated, but the cleanliness...
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I checked into an economy $65 room on Sunday, May 6 and after two room changes, I checked myself out. I expected a small room and dated, but the cleanliness of the room was terrible! Hair shavings in the medicine cabinet, dried "something" on the kleenex protector, nightstand, and desk, one inch of dust on the bed and the night stand, and dirty shower just gross. Second room, wasn't much better and the refrigerator stood on three legs, and freezer door broke off. I asked for a coffee pot, then had to ask for coffee and cups. I was told the bellman would bring up my new room key and walked by me and my 9 bags, twice. I asked for a cart, and that never came either. Was prepared to tip. Broken elevator, terrible customer service when explaining my situation. Finally I pushed my 9 bags out to my car on a random wheelchair I found in the hallway. Many more examples of bad CS, but not enough room. I am both a patient of Mayo Clinic and a contractor who works for Mayo Clinic, I expected more. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
PURE Deluxe King
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
PURE Standard King
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Deluxe One King Bed
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Pure Deluxe 2 Doubles
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Deluxe Two Doubles
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
PURE Standard 2 Dbls
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive Double
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Kahler Grand Hotel
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Car rental
Central location
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Mini bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Sauna
Self controlled heating/cooling system
Shop
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
Travellers cheques accepted
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$100.00 Non Refundable charge
Airport & Shuttle Information - Kahler Grand Hotel
11.00 per person each way to Rochester International.
Shuttle service to MSP provided by Go Rochester Direct. Contact Go Rochester Direct for fee and availability.
Airport Shuttle? Yes! There is an airport shuttle.
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Based on 483 traveler reviews 
Value
Cleanliness
“very unprofesional”
“NICE inexpensive place to stay for Mayo Clinic”
“Rudest Front desk Manager, Overcharged!”
Standard w/ 1 King Bed
PURE Deluxe King
Pure Deluxe 2 Doubles
Executive Double