"Dirty, smelly, and poor service!"
Overall Score2.0/ 5
I expected higher quality from a respected national chain. I immediately noticed the hallway carpets were extensively stained and carried a noticeable musty, cigarette smoke odor. The room carpet wasn't any different until the last day of our stay when the cleaning crew apparently attempted to deodorize our room carpet with some masking smell. The bathroom shower contained mold and mildew on the ceilings and tub wall tile. The bathroom floor was dingy and in need of a good stripping and cleaning. We were awakened one evening at 1:00 AM by the sounds of a dog wimpering and barking. This continued periodically until I called the front desk to complain. I had to call the front desk a second time to try and resolve this issue. We were convinced that the dog belonged to an employee who kept it locked in the room unattended. I will never stay at this facility again and plan on sharing my feelings with other associates who do business in the area.
13-Apr-2014 Verified Review