QUALITY INN & SUITES

5 Fairchild Dr., Mountain View, CA 94043 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Highway Hotel in Santa Clara County
37.40683-122.06407
Check availability
Average
3.5/ 5

Based on 81 guest reviews

Show Guest Reviews
  • Comp. Breakfast
  • Fitness + Health Center
  • 70 rooms in hotel
  • 3 floors in property
  • Check-in time: 15:00
  • Check-out time: 12:00
  • Group score of 7.0/10

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Include Discounts:

Room Types

Check Rates1 King Accessible Mobility and Hearing Accessible Accessible Tub Visual Alarm Alert
Non-Smoking
Check Rates1 King Accessible Mobility and Hearing Accessible Roll in Shower Visual Alarm Alert
Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible Accessible Tub
Non-Smoking
Check Rates1 King Bed Suite 1 Bedroom Suite Living Room Free High Speed Wireless
Non-Smoking
Check Rates1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person
Non-Smoking
Check Rates1 King Suite 1 Bedroom Suite Living Room Free High Speed Wireless Sofa Bed 1 Person
Non-Smoking
Check Rates1 King Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person Free High Speed Wireless
Non-Smoking
Check Rates2 Queen Beds Free High Speed Wireless 27 Inch TV Microwave Refrigerator Work Area
Non-Smoking
Check Rates2 Queen Free High Speed Wireless 27 Inch TV Microwave Refrigerator Work Area
Non-Smoking
Check RatesStandard Room 1 King Bed Accessible
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking

Local Attractions

NASA Ames / Moffett Field, Shoreline Amphitheatre, Computer History Museum, Great America, Shoreline Golf Links, The Golf Club at Moffett Field

Summary of Verified Reviews

Summary of 167 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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73
Fair

Fair business hotel. Large rooms and friendly service. Good accessibility by car.

“Internet worked great” “Fast wifi”

Excellent Business Hotel Top 1% in city
Great City Hotel Top 24% in city
Best WiFi In City

Good to know

  • Unpleasant entrance area

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

  • Poorly-maintained rooms

    “Furnishings need updating” “Ac did not work”

  • Poor hotel buildings

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

  • Poor bathroom

    “Toilet could use an update” “Sink leaked”

Review highlights

WiFi

100/100
9 reviews

Good internet service.

“Internet worked great” “Free wireless” “Fast wifi”

Service

70/100
35 reviews

Decent reception, with friendly but unprofessional staff.

“Super helpful and friendly staff at check in” “Friendly staff” “Front desk to help”

Location

67/100
33 reviews

Location is ok. Good car access, but so-so parking.

“Right next to the freeway” “Underground parking is a plus” “Convenient location”

Cleanliness

60/100
32 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Clean overall” “Hotel lobby smelled like cigarette smoke” “Room was nice and clean enough”

Room

55/100
63 reviews

Decent beds, cleanliness, and kitchenettes. Rooms needing maintenance, with bad bathrooms and A/C. Spacious rooms.

“Clean hotel room” “Good sized mini fridge” “No AC”

Breakfast

47/100
31 reviews

Bad breakfast.

“Eggs and bacon not very appealing” “Breakfast area was small” “Missed breakfast”

Bar

33/100
6 reviews

Bar is not good.

“No Bar”

Food

31/100
8 reviews

Food is not good.

“No restaurant” “Eggs and bacon not very appealing”

Vibe

21/100
16 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated. Good for business people. Good choice for a city trip. Fine for a budget trip.

“No Entertainment” “Old box springs” “Hotel lobby smelled like cigarette smoke”

Amenities

14/100
12 reviews

Poor buildings and an uninspiring entrance area.

“Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

Ranked top 69% by business travelers, with a score of 67

Good to know

  • Good internet service

    “Internet worked great” “Free wireless”

  • Spacious rooms

    “Good sized mini fridge” “Spacious rooms”

Review highlights

WiFi

100/100
5 reviews

Good internet service.

“Internet worked great” “Free wireless” “Fast wifi”

Service

68/100
10 reviews

Service is adequate.

“Super helpful and friendly staff at check in” “Front desk to help” “Maids did not clean”

Location

65/100
10 reviews

Location is ok.

“Right next to the freeway” “No good restaurants” “Plenty of parking”

Comfort

56/100
10 reviews

Reasonably comfortable, large rooms, but terrible beds.

“Good sized mini fridge” “No noises” “Old box springs”

Cleanliness

54/100
8 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean overall” “Hotel lobby smelled like cigarette smoke” “Rooms clean”

Room

52/100
16 reviews

Big, acceptably clean rooms, but poor maintenance and shoddy beds.

“Good sized mini fridge” “No AC” “Old box springs”

Breakfast

44/100
7 reviews

Bad breakfast.

“Eggs and bacon not very appealing” “Breakfast area was small” “Missed breakfast”

Vibe

19/100
6 reviews

Poor vibe.

“No Entertainment” “Old box springs” “Hotel lobby smelled like cigarette smoke”

Amenities

14/100
5 reviews

Poor hotel buildings.

“Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

Ranked top 72% by couples, with a score of 80

Review highlights

Location

72/100
2 reviews

Great location.

“Close to the highway” “Conveniently located” “Underground parking is a plus”

Room

56/100
5 reviews

Room is all right.

“Good sized mini fridge” “Old box springs” “Furnishings need updating”

Good to know

  • Unpleasant entrance area

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

  • Poorly-maintained rooms

    “Furnishings need updating” “Ac did not work”

  • Poor hotel buildings

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

  • Poor bathroom

    “Toilet could use an update” “Sink leaked”

Review highlights

WiFi

100/100
7 reviews

Good internet service.

“Internet worked great” “Free wireless” “Fast wifi”

Service

72/100
35 reviews

Decent reception, with friendly but unprofessional staff.

“Hotel staff was friendly and courteous” “Super helpful and friendly staff at check in” “Front desk to help”

Location

67/100
33 reviews

Location is ok. Good car access, but so-so parking.

“Close to the highway” “No restaurants” “Underground parking is a plus”

Cleanliness

60/100
32 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Clean overall” “Hotel lobby smelled like cigarette smoke” “Rooms clean”

Room

54/100
61 reviews

Large, reasonably clean rooms and comfortable beds. Dilapidated rooms and bathrooms.

“Good sized mini fridge” “No amenities” “Old box springs”

Breakfast

47/100
31 reviews

Bad breakfast.

“Eggs and bacon not very appealing” “Breakfast area was small” “Missed breakfast”

Bar

33/100
6 reviews

Bar is not good.

“No Bar”

Food

28/100
7 reviews

Food is not good.

“No restaurant” “Eggs and bacon not very appealing”

Vibe

21/100
16 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“No Entertainment” “Old box springs” “Hotel lobby smelled like cigarette smoke”

Amenities

14/100
12 reviews

Poor buildings and an uninspiring entrance area.

“Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

Ranked top 48% by business travelers, with a score of 69

Good to know

  • Poor hotel buildings

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

  • Fantastic service

    “Hotel staff was friendly and courteous” “Super helpful and friendly staff at check in”

  • Good internet service

    “Internet worked great” “Free wireless”

  • Bad amenities

    “Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

Review highlights

WiFi

100/100
4 reviews

Good internet service.

“Internet worked great” “Free wireless” “Fast wifi”

Service

68/100
10 reviews

Service is adequate.

“Super helpful and friendly staff at check in” “Front desk to help” “Maids did not clean”

Location

65/100
10 reviews

Location is ok.

“Close to the highway” “Conveniently located” “Parking is accessible”

Comfort

56/100
10 reviews

Reasonably comfortable, large rooms, but terrible beds.

“Good sized mini fridge” “Old box springs” “Ac did not work”

Cleanliness

54/100
8 reviews

Room cleanliness is acceptable. Unclean hotel facilities.

“Clean hotel room” “Clean overall” “Hotel lobby smelled like cigarette smoke”

Room

52/100
16 reviews

Big, acceptably clean rooms, but poor maintenance and shoddy beds.

“Clean hotel room” “Good sized mini fridge” “No AC”

Breakfast

44/100
7 reviews

Bad breakfast.

“Eggs and bacon not very appealing” “Breakfast area was small” “Missed breakfast”

Vibe

19/100
6 reviews

Poor vibe.

“No Entertainment” “Old box springs” “Hotel lobby smelled like cigarette smoke”

Amenities

14/100
5 reviews

Poor hotel buildings.

“Hotel lobby smelled like cigarette smoke” “Front door of hotel was kind of awkward”

Review Semantics by TrustYou

Customer Reviews of Quality Inn & Suites

3.5 out of 5.Based on 81 guest reviews, Average

Property Description

The Quality Inn & Suites in Mountain View is a gold award winning, limited service hotel offering the following free amenities: Full American hot breakfast (not just continental), access to our 24 hour business center, free wired and wireless internet access, fitness center, guest laundry, free underground parking, and free local calls. Our rooms are in excellent condition and include: mini refrigerator, microwave, coffee maker, hair dryer, iron and ironing board, 27” TV, coffee maker, executive desks, internet access and dual line telephones. We also offer two room suites with pull out sofa beds. Our convenient location adjacent to Highway 101 and NASA Ames Research Center makes us the perfect choice for corporate visitors looking for business hotel accommodations, local getaways and vacationers driving between Southern and Northern California.

Details / Other Expenses

Check In:15:00
Check Out:12:00
Year of Last Renovation:2003
Floors:3
Rooms:70
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:68
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space:645 sq. feet
Banquet Space:Holds 30 people
Policies / Expenses
Cancellation:
24 hours for individual / 10 days for group
Nightly Parking:0
Typical Group Deposit:25%
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

(SJC) Mineta San José International Airport, 9 miles(SFO) San Francisco International Airport, 25 miles

Airport Shuttle? Sorry, no airport shuttle available.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

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