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Comfort Suites Hanes Mall
200 Capitol Lodging Court, Winston-Salem, NC 27103 United States (USA) near Exit 190 on I-40 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good
4.0/5
Based on 907 guest reviews
- Includes an outdoor pool
- Free comp. breakfast
- Access to gym on-site
- 80 sleeping rooms in hotel
- 5 floors in property
- 80 suites in property
- Check in: 3:00 PM
- Group score of 10.0/10
- 2 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA Rate - 1 King Bed Accessible Suite Iron and Ironing Board Visual Telephone Alert
Non-Smoking
Check RatesAAA Rate - 2 King Beds Suite Forest View Corner Suite 2 Bedroom Suite Wet Bar 2
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Accessible Suite Iron and Ironing Board Visual Telephone Alert
Non-Smoking
Check RatesGovt Military Rate 2 King Beds Suite Forest View Corner Suite 2 Bedroom Suite Wet Bar 2
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Suite 1 Room Suite 1 Person Sofa Bed - Free WiFi
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Sofa Hearing Accessible Tub Visual
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Suite Iron and Ironing Board Visual Telephone Ale
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 King Beds Suite Forest View Corner Suite 2 Bedroom Suite Wet Bar 2
Non-Smoking
Local Attractions
Outback Steakhouse adjacent to property. Hanes Mall, Forsyth Medical, and restaurants wide variety of restaurants and shopping in a mile radius. 8-10 minute drive to Benton Convention Center, Old Salem, Wake Forest Univ, WSSU, Piedmont Baptist College, Salem College, and NC School of the Arts. 10-25 min drive to Lawrence Joel Veterans Memorial and Tanglewood Park.
Landmarks and Location of Comfort Suites Hanes Mall
Verified Reviews of Comfort Suites Hanes Mall
Below are the verified reviews from guests that we have booked recently: "Staff great. Clean."
Overall Score4.0/ 5
Everyone has been nice and room was clean.
Kristen G. (Individual traveler, booked 1 room), from 
12-Nov-2022 Verified Review, stayed from Sat Nov 12 to Sun Nov 13 2022 at a $138.41 average nightly rate. 
"Perfect! Ultimate clean."
Overall Score5.0/ 5
Our stay at comfort inn was remarkable. Check in was easy no problems with the room at all. One of the cleanest places I have ever stayed in! Highly recommend!
Karen D. (Individual traveler, booked 1 room), from
06-Oct-2021 Verified Review, stayed from Sun Oct 03 to Mon Oct 04 2021 at a $117.99 average nightly rate. "Very clean good service."
Overall Score4.0/ 5
The hotel and service were excellent. Pool was unexpectedly closed which was very disappointing considering the very hot weather.
John H. (Individual traveler, booked 1 room), from
17-Aug-2021 Verified Review, stayed from Thu Aug 12 to Mon Aug 16 2021 at a $95.63 average nightly rate. "Very Good. Check in Was Friendly and Fast"
Overall Score4.0/ 5
Very good. Great location close to restaurants shopping. Hotel is clean and comfortable. No problems would stay here again.
Jayson M. (Individual traveler, booked 1 room), from
23-Jan-2020 Verified Review, stayed from Thu Jan 23 to Fri Jan 24 2020 at a $75.60 average nightly rate. "Review of recent hotel stay."
Overall Score3.0/ 5
Strong sour smell present in the front lobby when I first entered hotel last night. No one at the front desk to greet me when I checked in between 8 and 9pm. I had to call out loudly to get someone's attention for service before someone appeared for me to be able to check in. The room was nice and the breakfast food was good. Maid came by to clean room before 9am when checkout for the hotel is 11am. Person on the phone who made at the last minute reservation for me was very helpful.
Cheryl W. (Individual traveler, booked 1 room), from
27-Dec-2019 Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2019 at a $80.00 average nightly rate. "Good Experience"
Overall Score5.0/ 5
Everything was good except room temp.ser on 73 when arrived and I'm used to 68 therefore wasted electric to turn air conditioning on for a few minutes. The end door lock would not open with the room key card. Had to walk around to front door.
Thomas H. (Individual traveler, booked 1 room), from
24-Nov-2019 Verified Review, stayed from Thu Nov 21 to Fri Nov 22 2019 at a $75.60 average nightly rate. "Good Experience"
Overall Score3.0/ 5
They moved us do to loud noise, very accommodating! Clean, beds were comfortable and staff was great!
Suzanne A. (Individual traveler, booked 1 room), from
10-Apr-2019 Verified Review, stayed from Sun Apr 07 to Wed Apr 10 2019 at a $152.18 average nightly rate. "Clean,nice Comfortable"
Overall Score4.0/ 5
Nice and friendly staff.
Esther R. (Individual traveler, booked 1 room), from
09-Feb-2019 Verified Review, stayed from Fri Feb 08 to Sat Feb 09 2019 at a $97.84 average nightly rate. Property Description
Standard suite is a spacious studio suite well-equipped with hair dryer, iron/board, coffee maker, refrigerator, microwave, and twin-size sleeper sofa. A deluxe continental breakfast is offered daily and includes a waffle bar, microwaveable items, and nice assortment of breads, pastries, and cereals. An outdoor pool is available from May through September and we have a nice patio for relaxing. Business center, fitness room, guest laundry, and high speed wireless available. Full service gym across the street is complimentary for guests.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2019 |
| Floors: | 5 |
| Rooms: | 80 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 80 |
| Handicap Rooms: | 7 |
| Suites: | 80 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 2358 sq. feet |
| Banquet Space: | Holds 68 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| FEMA Approved: | Yes |
| Pool Info: Seasonal outdoor pool that is typically open from Memorial Day to October 1st. Open daily during the season from 9am-10pm. | |
Policies / Expenses
| Cancellation: Indv. 4pm day of arrivalGroups 72 hrs prior to arrival | |
| Nightly Parking: | 0 |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.00% |
| Audio Visual Tax: | 0.00 Per Day (complimentary) |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 100.00 Per Function (if room not returned) |
| Porterage Fee: | 3.00 Per Person (must be pre arranged) |
| Gym Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Audio Visual Service Charge: | 0.00% |
| Banquet Gallon of Coffee: | 30.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 1.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- Terrace
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Piedmont Triad International (GSO) approx. 30 minutes.Charlotte Douglas and Raleigh Durham are each about an hour's drive.
Local Shuttle Info: Hotel does not offer shuttle service. The bus line runs in front of the hotel. Taxi is available with advance notice. It is suggested to schedule approximately 30 minutes prior to departure.
Breakfast Information
Complimentary hot breakfast served 6am-9am Monday-Friday and 7am-10am Saturday and Sunday. Breakfast includes assorted pastries, make your own waffle station, whole fruit, yogurt, cereal, hard boiled eggs, juice, and coffee. We offer hot items that rotate which included scrambled eggs, bacon, sausage, biscuits with gravy.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free self Parking
Internet / WiFI
Free WI-FI
About Comfort Suites
- Pull-out sofa beds, microwave and refrigerator in each room
- Spacious rooms with separate areas for working and relaxation
- Grab and Go breakfast option
- Free hot breakfast with two flavors of waffles, meat, and eggs
- In-room recharge station and coffee
- Free daily newspaper and high-speed internet access
- 100% smoke free facility
- Marketplace with snacks and drinks
The Comfort Suites highlights above are subject to change without notice.
Previously known as:
Comfort Suites
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Meeting Rooms and Banquet Rooms at Comfort Suites Hanes Mall
Below are the meeting, banquet, conference and event spaces at Comfort Suites Hanes Mall.
Feel free to use the Comfort Suites Hanes Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston-Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Forest Room | 35 x 20 x 10 | 1000 | 60/-- | -- | 29 | 28 | 24 | 16 | --/-- | 78 | 70 | 70 |
Close This Forest RoomThe Forest Room is perfect for businesses that hold training sessions, marketing events, and association meetings. It is also a great place for bridal and baby showers of up to 50 guests. We offer several set-ups to meet our clients needs. Food and beverage services are not available on property so the client is welcome to provide own food and beverage or work with a caterer of their choice. The sales staff is happy to assist with F&B needs with advance notice. Room Type: General Meeting Room Total Size: 1000 Sq. Mi Dimensions: 35 x 20 x 10 Ft. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting rental is all inclusive. Guest are permitted to bring in their own food and beverages at no additional charge. | ||||||||||||
| Salem Room | 20 x 14 x 10 | 280 | 16/-- | -- | 12 | 18 | 15 | 12 | --/-- | 25 | 28 | -- |
Close This Salem RoomThe Salem Room is ideal for business meetings for under 25 people. We have a variety of set-ups for events of 2 to 30 people. Room Type: General Meeting Room Total Size: 280 Sq. Mi Dimensions: 20 x 14 x 10 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Meeting rental is all inclusive. Guest are permitted to bring in their own food and beverages at no additional charge.  | ||||||||||||
| Forest | 22 x 37 x 9 | 814 | 68/-- | -- | 56 | -- | 23 | -- | --/-- | 86 | -- | -- |
Close This ForestRoom Type: General Meeting Room Total Size: 814 Sq. Mi Dimensions: 22 x 37 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Salem | 22 x 12 x 9 | 264 | --/-- | -- | 18 | -- | 7 | -- | --/-- | 28 | -- | -- |
Close This SalemRoom Type: General Meeting Room Total Size: 264 Sq. Mi Dimensions: 22 x 12 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Winston-Salem Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Comfort Suites Hanes Mall
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Comfort Suites Hanes Mall have?
There are 80 sleeping rooms in the hotel.
Is there any meeting space at Comfort Suites Hanes Mall?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Comfort Suites Hanes Mall?
Complimentary hot breakfast served 6am-9am Monday-Friday and 7am-10am Saturday and Sunday. Breakfast includes assorted pastries, make your own waffle station, whole fruit, yogurt, cereal, hard boiled eggs, juice, and coffee. We offer hot items that rotate which included scrambled eggs, bacon, sausage, biscuits with gravy.
What parking is available at Comfort Suites Hanes Mall?
Free self Parking
How much does internet cost?
Free WI-FI
Can I get a AAA rate at Comfort Suites Hanes Mall?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Sofa Hearing Accessible Tub Visual
Can I get a Senior or AARP rate at Comfort Suites Hanes Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Sofa Hearing Accessible Tub Visual
Is there a gym at Comfort Suites Hanes Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Comfort Suites Hanes Mall?
Yes, there is a pool on-site at the property. Seasonal outdoor pool that is typically open from Memorial Day to October 1st. Open daily during the season from 9am-10pm..
Testimonials:
"It was very helpful. It really saved me a lot of time by narrowing down the options for my needs in an over populated with hotels and accommodations market (Orlando, FL)!" K.G. - Orlando, FL
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