Holiday Inn Express & Suites Sylva - Western Carolina Area, an IH

26 Rufus Robinson Rd., Sylva, NC 28779 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.379510-83.255400
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 335 guest reviews

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  • Our hotel comes with an indoor pool
  • Free breakfast
  • Fitness / Gym is on-site
  • 67 rooms in property
  • Hotel has 3 floors
  • Hotel has 17 suites
  • Check-in: 4:00 pm
  • Group score of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed 1 Bedroom Suite
Non-Smoking
Check Rates1 King Bed 1 Bedroom Suite 1 Bedroom Suite with Additional Living Area Microwave
Non-Smoking
Check Rates1 King Bed Executive Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Extra Floor Space
Non-Smoking
Check Rates2 Queen Beds Feature
Non-Smoking
Check Rates2 Queen Beds Standard Extra Floor Space
Non-Smoking
Check Rates2 Queen Beds Standard Extra Floor Space Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Standard Room with Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Suite
Non-Smoking
Check Rates2 Queen Beds Suite Comm Accessible Tub
Non-Smoking
Check Rates2 Queen Beds Suite Comm Accessible Tub Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Check Rates2 Queen Beds Suite Suite with Additional Living Area Microwave, Minifridge Sofa Bed
Non-Smoking
Check RatesAdvance Saver 1 King Bed 1 Bedroom Suite 1 Bedroom Suite with Additional Living Area Microwave
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Standard Extra Floor Space Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Standard Room with Microwave, Minifridge
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Suite Comm Accessible Tub Suite with Additional Living Area Microwave, Mi
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Suite Suite with Additional Living Area Microwave, Minifridge Sofa Bed
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesDeluxe Queen Room with 2 Queen Beds
Non-Smoking
Check RatesDouble Suite Hearing Mobility Accessible Tub
Non-Smoking
Check RatesExecutive King Room
Non-Smoking
Check RatesExecutive Suite King Bed
Non-Smoking
Check RatesKing Suite Disability Accessible
Non-Smoking
Check RatesStandard Suite 2 Queen Beds
Non-Smoking
Check RatesStandard Suite King Bed Hearing Mobility Accessible
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 Bedroom 1 King Bed
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite 2 Queen Beds Accessible Comm Tub
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

Great Smokey Mountain Railway, Nantahala Outoor Center, Harrah's Cherokee Casino, Cherokee Indian Reservation, Historic Dillsboro and Sylva, Western Carolina University

Verified Reviews of Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H

Below are the verified reviews from guests that we have booked recently:
"Sketchy"
Overall Score3.0/ 5
We paid for the room online through a third party and was told when we arrived that we needed to put down another hundred dollars on the room. And if we use our credit card we would see a refund of the hundred dollars in three to five business days, not sure how that works don't care! So they offered us to put $100 cash down and get it back in the morning after they have checked out our room. However they did not want to provide a receipt showing we paid $100 in CASH! This left me feeling really sketchy who's to say that the dayshift would even know that we put $100 down and that the Night Shift didn't just runoff with our hundred dollars after many words And the young lady and young man behind the counter stating that there's nothing they can do they don't provide receipts for $100 cash deposit. This to me makes no sense whatsoever and I was not having it! A lady assuming that she was a manager of some type and or sort suggested that the young lady and the young man hand write on my receipt that I gave $100 in cash and that it is to be returned in the morning after my room is checked out and to give me a copy of it. So this is how we did it, still very sketchy and feel that they should find a different way to handle the situation and have a different way of providing a receipt even if it is a different type of receipt something that shows the customer paid $100 in cash!
(Individual traveler, booked 1 room), from US flag
19-Oct-2021 Verified Review, stayed from Fri Oct 15 to Sat Oct 16 2021 at a $329.99 average nightly rate.
"THE STAFF WERE GREAT, I JUST FIND IT "NOT FAIR" TO BE CHARGED THE SAME RATE OR SEEMS LITTLE HIGHER A"
Overall Score3.0/ 5
Good/not Great
(Individual traveler, booked 1 room), from US flag
28-Sep-2021 Verified Review, stayed from Fri Sep 24 to Sun Sep 26 2021 at a $206.99 average nightly rate.
"Acceptable"
Overall Score4.0/ 5
Acceptable
(Individual traveler, booked 1 room), from US flag
18-Aug-2021 Verified Review, stayed from Thu Aug 12 to Fri Aug 13 2021 at a $127.99 average nightly rate.
"Convenient and clean."
Overall Score4.0/ 5
Overall a good place to stay. Location is convenient and the staff who we met were both friendly.
(Individual traveler, booked 1 room), from US flag
08-Aug-2021 Verified Review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $194.99 average nightly rate.
"Too noisy. Not as clean as regular Holiday Inn."
Overall Score3.0/ 5
Very noisy. Fitness room door bangs and wakes up us every morning.
(Individual traveler, booked 1 room), from US flag
24-Jul-2021 Verified Review, stayed from Wed Jul 21 to Sun Jul 25 2021 at a $161.99 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
So clean, the staff are very friendly. Would definitely recommend.
(Individual traveler, booked 1 room), from US flag
17-Aug-2020 Verified Review, stayed from Fri Aug 14 to Mon Aug 17 2020 at a $160.99 average nightly rate.
"Great Place to Stay."
Overall Score5.0/ 5
Great amenities. Everything we needed was right there! Business center, snacks! Gas station across the street. Beds were a bit hard, but super quiet. Rooms were nice, staff super friendly. Keurig in room. Happy customer.
(Individual traveler, booked 1 room), from US flag
24-Sep-2019 Verified Review, stayed from Sat Sep 21 to Tue Sep 24 2019 at a $126.99 average nightly rate.
"Great place to stay and even better staff."
Overall Score5.0/ 5
The staff were all ways eager to go out of their way to fulfill any request no matter how small. The weekend staff for breakfast was beyond good they were great. I know no one wants to work on a weekend, let alone a holiday weekend the breakfast staff treated me like family. They greeted ever guess as they entered the dinning area. Can't say enough good things about them. Even the vases of cut flowers on each of the tables. The lady (I forgot her name) even went as far as getting another vases and appropriated a single flower from some of the other vases to fill this one. Job well done.
(Individual traveler, booked 1 room), from US flag
22-Apr-2019 Verified Review, stayed from Fri Apr 19 to Mon Apr 22 2019 at a $92.92 average nightly rate.
4.0 out of 5. Based on 335 guest reviews

Property Description

Holiday Inn Express Hotel & Suites Dillsboro N.C. is nestled in the western North Carolina Mountains. We are centrally located between Asheville/Atlanta/Knoxville/Gatlingburg. Our beautifully decorated hotel offers a relaxing great room with 52" HDTV in comfortable seating area. The great room is decorated with deep cherry wood and beautiful granite counter tops to serve our "Express Full Breakfast Bar". Our facilities include a heated indoor pool and hot tub, elevator, interior corridors, business center, fitness center, guest laundry, meeting room, and in room movies. Our rooms offer comfortable cotton triple bedding with either two queen beds or one king bed options. All guestrooms include microwave, mini-fridge, hair dryer, coffeemaker, iron and board; and 42" flat screen HDTV with free and pay-per-view movie channels. Executive suites offer a desk & ergonomic chairs, with either queen beds or one king each with an additional living area furnished with a sofa bed, activity table, microwave, refrigerator & bar sink.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2014
Floors: 3
Rooms: 67
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 67
Handicap Rooms: 4
Suites: 17
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 450 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 3.0 Mi
Pool Info:
Indoor heated pool and whirlpool, open 10:00 a.m. - 10:00 p.m.
Policies / Expenses
Cancellation:
Must cancel by 6pm day before arrival date to not be charged.
Nightly Parking: 0.00
Total Taxes: 10.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 4.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Asheville Regional Airport 55 Miles Away in Asheville NC Approx. Driving Time 1 1/2 Hours.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot breakfast bar includes eggs, meats, biscuits, cereals, muffins, bagels, pancakes, juice, coffee, milk and yogurt.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express & Suites Sylva Western Carolina Area, Holiday Inn Express Hotel & Stes Dillsboro Western

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IH

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IH.

Feel free to use the Holiday Inn Express & Suites Sylva - Western Carolina Area, an IH meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Sylva event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Smokey Mountain Meeting Room 30 x 15 x 14 450--/----241088--/------25
Close This

Smokey Mountain Meeting Room

Space is well suited for small meetings and receptions; groups and teams of 25 or less can have small meals catered in this room.
Room Type:
General Meeting Room
Total Size:
450 Sq. Mi
Dimensions:
30 x 15 x 14 Ft.
Floor Level:
1
Power Outlets:
8
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$150.00 USD
Full Day Rental:
$225.00 USD
Evening Rental:
$100.00 USD

FAQs about Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H have?

There are 67 rooms in the property.

Is there any meeting space at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Complimentary hot breakfast bar includes eggs, meats, biscuits, cereals, muffins, bagels, pancakes, juice, coffee, milk and yogurt.

Can I get a AAA rate at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Bed 1 Bedroom Suite 1 Bedroom Suite with Additional Living Area Microwave

Is there a gym at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Holiday Inn Express & Suites Sylva Western Carolina Area An Ihg H?

Yes, there is a pool on-site at the property. Indoor heated pool and whirlpool, open 10:00 a.m. - 10:00 p.m..

Testimonials:

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