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Very Good
4.0/5
Based on 3476 guest reviews
- We have an indoor pool
- Free complimentary breakfast
- The Avg. Group Discount is 7.5%!
- Gym is available on property
- 121 rooms in hotel
- Check-out time: 11:00am
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room types
Check ratesSenior AARP Rate ID Required 1 King Bed 2 Person Whirlpool in Bath Refrigerator, Microwave
Non-smoking
Check ratesSenior AARP Rate ID Required 1 King Bed Sofa Bed Refrigerator, Microwave, Coffeemaker
Non-smoking
Check ratesSenior AARP Rate ID Required 2 Double Beds Desk with Ergonomic Chair TV Cable Satellite Free
Non-smoking
Local attractions
Essex Steam Train/Riverboat Fenwick Golf Club Gillettes Castle State Park USS Nautilus Memorial Connecticut River Museum Mystic Seaport Mystic Aquarium Camelot Cruises Mohegan Sun Casino Foxwoods Casino MGM Grand At Foxwoods
Map & Landmarks: Quality Inn Old Saybrook - Westbrook
Verified reviews of Quality Inn Old Saybrook Westbrook
Below are the verified reviews from guests that we have booked in recently: "A good easy and relaxing stay!"
Overall score4.0/ 5
We stayed in the two bed king room. Bed was comfortable, I actually felt well rested in the morning. The kids enjoyed making and eating waffles with the waffle maker in the morning. Pool area was clean and pool was warm, the kids enjoyed it. Honestly a good stay with the kids. would stay again because it had what we needed with the kids and we had a good overall experience. I would recommend the Otter Cove restaurant across street even with kids.
Jennifer C. (Individual traveller, booked 1 room), from 
24-May-2022 Verified review, stayed from Sat May 21 to Sun May 22 2022 at a $248.99 average nightly rate. 
"Delightful"
Overall score4.0/ 5
Staff was very friendly and accommodating. Rooms were clean. Continental breakfast was great. We would stay there again.
Sharon C. (Group coordinator, booked 2 room(s)), from
14-Dec-2021 Verified review, stayed from Fri Dec 10 to Sun Dec 12 2021 at a $161.99 average nightly rate. "Foul odor, overpriced,dirty."
Overall score1.0/ 5
The hotel was dirty with a foul odor in the hallways. Carpeting was badly stained. Extremely overpriced at $229/night, I would expect to pay ~$75 for a hotel as outdated and poorly maintained. will not be back.
Tim P. (Individual traveller, booked 1 room), from
24-Oct-2021 Verified review, stayed from Sat Oct 23 to Sun Oct 24 2021 at a $174.99 average nightly rate. "Choose another Hotel."
Overall score1.0/ 5
Very disappointed in our stay. First of all, there is an inescapable, unpleasant odor throughout the hotel that can be described as the excessive use of Febreeze attempting to mask the stench of a diaper pail. The bathrooms are tiny and the faucet leaked constantly. The reception on the television was terrible and the Wi Fi, spotty at best. While we were there, there was a long period one day when the hotel card keys were not functioning and therefore was no access to the room without contacting someone to let us in. Additionally, the rooms, in general, are in much need of an upgrade as the decor is terribly outdated. It is worth mentioning that earlier in the summer we stayed at the Hilton, located not too far from here in Mystic. The experience was incomparable, a total contrast to this dump. However, incredibly, the price was not, as the cost was far less for the weekend. I would recommend to anyone traveling in this area to stay there and far away from the Low Quality Inn Old Saybrook Westbrook.
John D. (Individual traveller, booked 1 room), from
18-Aug-2021 Verified review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $224.10 average nightly rate. "Issues with keys."
Overall score3.0/ 5
Key machine was broken so employees had to escort us to our room. Bathroom ceiling tiles dirty and moldy. Shower dirty. Did not use facilities.
John T. (Individual traveller, booked 1 room), from
10-Aug-2021 Verified review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $239.00 average nightly rate. "Grossly Overpriced"
Overall score2.0/ 5
I don't know how this hotel can get away with charging this amount for a bare bones establishment.
Constance T. (Individual traveller, booked 1 room), from
09-Aug-2021 Verified review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $229.00 average nightly rate. "No TV remote in 236, the key did not work in the diir and the key machine is broken."
Overall score3.0/ 5
Breakfast was below average, served in a windowless room.
Karharine K. (Individual traveller, booked 1 room), from
07-Aug-2021 Verified review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $229.00 average nightly rate. "Very clean but rooms need updating."
Overall score3.0/ 5
Our room, lobby and most areas were very clean. Staff was friendly and helpful. Rooms however are in need of decoration updates. Room lighting is very poor. Internet was mostly unavailable in our section of the building our entire stay.
Charles C. (Individual traveller, booked 1 room), from
27-Jul-2021 Verified review, stayed from Sat Jul 17 to Thu Jul 22 2021 at a $158.99 average nightly rate. "Excellent Experience"
Overall score5.0/ 5
Enjoyed our two night stay.. Front desk was very friendly and helpful.
Patrick C. (Individual traveller, booked 1 room), from
05-Jul-2021 Verified review, stayed from Thu Jul 01 to Sat Jul 03 2021 at a $173.40 average nightly rate. "Good accomadations, below average breakfast."
Overall score4.0/ 5
No hot breakfast which is understandable because of virus, however, the coffee was terrible i.e. weak and tasteless.
Ted V. (Individual traveller, booked 1 room), from
28-May-2021 Verified review, stayed from Mon May 24 to Wed May 26 2021 at a $138.99 average nightly rate. "Excellent"
Overall score5.0/ 5
Loved how peaceful area is!
Charlene C. (Individual traveller, booked 1 room), from
03-Apr-2021 Verified review, stayed from Thu Apr 01 to Sun Apr 04 2021 at a $115.32 average nightly rate. "Pleasant Enough"
Overall score3.0/ 5
Staff was wonderful, very helpful and accommodating. Room was adequate. Toilet was dirty when we arrived.
Anna A. (Individual traveller, booked 1 room), from
12-Feb-2020 Verified review, stayed from Fri Jan 31 to Sun Feb 02 2020 at a $120.60 average nightly rate. "Staff Was 6 Star."
Overall score5.0/ 5
This hotel provided service and amenities usually only found in much more expensive hotels. From the moment I arrived, Buster BusBus at the front desk was warm, welcoming, helpful, polite and very friendly to talk to. I don't know how he finds the time to give everyone such personal attention, but somehow, he does. The room was fine. The upgrades were apparent. It was spotlessly clean and there was an abundance of soft, fluffy towels, of every conceivable size. The bedding, carpets, drapes and furniture were modest, but in perfect shape. The water pressure and hot water were rock solid. The rooms were quite quiet, even as the hotel was pretty busy with two (I think) weddings and guests. The complimentary breakfast was extensive and the fresh cooked eggs and sausages, bacon, etc were delicious. There were breads, toasters, muffins, buns, waffle griddles, bagels, cereals, yogurts milks, juices, coffee, tea and a superbly attentive staff that sincerely worked to make me feel at home. Many hotels of this size will only offer mini boxes of cereal, toast and perhaps a bagel and muffins. Again, this place outperformed any complementary service I could recall from a mid line hotel. Kudos. Parking was convenient and there was an independent pub attached to the hotel, with a fully stocked bar and plenty of Karaoke participants, ensuring an entertaining atmosphere, if you so desired to unwind. Check in and checkout were a breeze and the staff friendliness was always on display. I wholeheartedly recommend this Quality Inn, for anyone looking for a comparably affordable and carefree stay.
Joseph P. (Individual traveller, booked 1 room), from
09-Sep-2019 Verified review, stayed from Fri Sep 06 to Sun Sep 08 2019 at a $191.72 average nightly rate. "Perfect Visit"
Overall score5.0/ 5
The elevator a bit slow going but there is a sign indicating such noting going to fix soon.
Gloria A. (Individual traveller, booked 1 room), from
03-Jun-2019 Verified review, stayed from Thu May 30 to Mon Jun 03 2019 at a $157.31 average nightly rate. "Big inprovement. Very pleasant stay. Definitely coming back!"
Overall score4.0/ 5
Greatly improved over previous Management as Comfort Inn. Staff friendly and attentive. I was moved to a more convenient first floor room to accommodate my handicap. Although the room was kept clean; the fridge needed sanitizing (someone had stored fish). All in all, a very pleasant stay. A working restaurant or Coffee Shop would be ideal!
Dominick R. (Individual traveller, booked 1 room), from
26-Nov-2018 Verified review, stayed from Wed Nov 21 to Fri Nov 23 2018 at a $149.00 average nightly rate. Property description
Welcome to the Quality Inn, 100% non-smoking hotel in Old Saybrook near the Mohegan Sun casino The Quality Inn® hotel, breakfast area and lobby, is conveniently located within 25 miles of the USS Nautilus at the Submarine Force Museum, the Connecticut River Museum, Camelot Cruises, Gillette Castle State Park, the Mohegan Sun casino and the Mystic Aquarium & Institute For Exploration. Yale University, Foxwoods Casino and the University of Connecticut are less than one hour's drive from this Old Saybrook, CT hotel. Old Saybrook is one of Connecticut's most beautiful shoreline communities. Several beaches are nearby. There are a variety of restaurants located in the surrounding area. The hotel's new on-site restaurant, Comfort Cafe, offers great food and fun, with happy hour from 4 p.m. to 6 p.m. Monday through Friday, and karaoke and live entertainment Friday and Saturday nights.Hotel amenities and features include:Free continental breakfast Free Wi-Fi Internet access Free local calls Free weekday newspaper Indoor heated saltwater poolBusiness CenterFitness Center24 Hour MarketplaceFree Coffee/Tea 24 Hours
Details / Other expenses
| Check-in: | 3:00pm |
| Check-out: | 11:00am |
| Year of last renovation: | 2019 |
| Floors: | 3 |
| Rooms: | 121 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 121 |
| Rooms with disabled access: | 2 |
| Rooms with one bed: | 24 |
| Rooms with two beds: | 97 |
| Suites: | 1 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 0 |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | 1.0 Miles |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 4pm-close |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Pool Info: Indoor Salt water pool/year round. Open 9AM - 9PM | |
Policies / Expenses
| Cancellation: 48 hours notice for individuals.Group Policy is 7 days prior to arrival. | |
| Nightly parking: | 00. |
| Typical group deposit: | 50% |
| Total taxes: | 15.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 6.00% |
| Avg. Plated Lunch Cost: | 0.00 Per Person |
| Avg. Plated Dinner Cost: | 0.00 Per Person |
| Morning Break Cost: | 0.00 Per Person |
| Afternoon Break Cost: | 0.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Fax available
- Fitness and health center
- Free local calls
- Grocery service
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: Showtime
- TV Channel: Weather Channel
Airport & shuttle information
Bradley International 1 hours drive
Is there an airport shuttle? Sorry but no airport shuttle is available.Breakfast information
Free Breakfast with make your own waffles. Sausage/Eggs/ Muffins/Breads/Donuts/JuicesCoffee served 24 hours a day in lobby
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Parking information
Free Parking. Truck parking available
Internet/Wi-Fi
Free Highspeed Wireless
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Hotel Rate Trends at Quality Inn Old Saybrook - Westbrook
The chart above shows averages of prices for both our group prices and the best individual traveler rates our system could find at the time the group bid was submitted. The best group/meeting discount shown is 37.7% in March 2020 and the highest average individual rate is $239 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Old Saybrook - Westbrook in a month when rates are lower.
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FAQs about Quality Inn Old Saybrook Westbrook
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn Old Saybrook Westbrook have?
There are 121 rooms in the property.
What kind of breakfast is at Quality Inn Old Saybrook Westbrook?
Free Breakfast with make your own waffles. Sausage/Eggs/ Muffins/Breads/Donuts/JuicesCoffee served 24 hours a day in lobby
What parking is available at Quality Inn Old Saybrook Westbrook?
Free Parking. Truck parking available
How much does internet cost?
Free Highspeed Wireless
Can I get a AAA rate at Quality Inn Old Saybrook Westbrook?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed 2 Person Whirlpool in Bath Refrigerator, Microwave
Can I get a Senior or AARP rate at Quality Inn Old Saybrook Westbrook?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed 2 Person Whirlpool in Bath Refrigerator, Microwave
Is there a gym at Quality Inn Old Saybrook Westbrook?
Yes, there is a gym/fitness area available on-site at the property.
Is there a WiFi internet?
Yes. Wifi quality could be improved. Most guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a pool at Quality Inn Old Saybrook Westbrook?
Yes, there is a pool on-site at the property. Indoor Salt water pool/year round. Open 9AM - 9PM.
Testimonials:
"The web site was of tremendous value in identifying and securing our hotel. It's like having our own personal travel coordinator." S.J. - Detroit, MI
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