QUALITY INN OLD SAYBROOK

100 Essex Rd., Old Saybrook, CT 06475 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Oceanfront Hotel in Middlesex County
41.31874 -72.35909
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Average
3.5/ 5

Based on 239 guest reviews

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  • We have an indoor pool
  • Free complimentary breakfast
  • The Avg. Group Discount is 18.2%!
  • Gym is available on property
  • 120 rooms in hotel
  • Check-out time: 11:00am
  • Group score of 10.0/10

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Include Discounts:

Room Types

Check Rates1 King 2 Person Whirlpool in Bath Free High Speed Wireless Microwave Refrigerator
Non-Smoking
Check Rates1 King Bed 2 Person Whirlpool in Bath Free High Speed Wireless
Non-Smoking
Check Rates1 King Bed Sofa Bed 2 Person Free High Speed Wireless Desk 27 Inch TV
Non-Smoking
Check Rates1 King Sofa Bed 2 Person Free High Speed Wireless Desk 27 Inch TV
Non-Smoking
Check Rates1 Queen Bed Suite Free High Speed Wireless Coffeemaker in Room
Non-Smoking
Check Rates1 Queen Suite Free High Speed Wireless Coffeemaker in Room Microwave Refrigerator
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Free High Speed Wireless 27 Inch TV Coffeemaker in Room Hair Dryer
Non-Smoking
Check Rates2 Double Beds Free High Speed Wireless Coffeemaker in Room Hair Dryer
Smoking
Check Rates2 Double Beds Free High Speed Wireless Coffeemaker in Room Hair Dryer Iron and Ironing Board
Smoking
Check Rates2 King Beds Free High Speed Wireless 27 Inch TV Coffeemaker in Room Hair Dryer
Non-Smoking
Check Rates2k Free High Speed Wireless 27 Inch TV Coffeemaker in Room Hair Dryer
Non-Smoking
Check RatesDouble Room 2 Double Beds
Non-Smoking
Check RatesDouble Room 2 Double Beds
Smoking
Check RatesRoom 2 Double Beds
Non-Smoking
Check RatesRoom 2 King Beds
Non-Smoking
Check RatesRoom King Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite
Non-Smoking

Local Attractions

Essex Steam Train/Riverboat Fenick Golf Club Gillettes Castle State Park USS Nautilus Memorial Connecticut River Museum Mystic Seaport Mystic Aquarium Camelot Cruises Mohegan Sun Casino Foxwoods CasinoMGM Grand At Foxwoods

Summary of Verified Reviews

Summary of 329 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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75
Good

Good city hotel. Easily accessible by car. Professional service at the reception and restaurant. Popular among families.

“Good value” “Friendly welcome staff”

Excellent City Hotel Top 1% in city
Excellent Economy Hotel Top 1% in city

Good to know

  • Poor beds

    “Blankets were paper thin” “Pillows smelled like smoke”

  • Friendly service

    “Friendly welcome staff” “Helpful staff”

  • Old rooms

    “Bedspread was so old”

  • Spacious rooms

    “Big flat screen TV” “Bed spread”

Review highlights

Location

94/100
49 reviews

Great location with good access by car.

“There are several historical sites” “Center of town” “Excellent location”

Breakfast

87/100
72 reviews

Great and affordable breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Service

87/100
106 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Cleanliness

64/100
69 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. Dirty bathroom.

“Pillows smelled like smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

52/100
129 reviews

Big but outdated rooms, decently clean but with shoddy beds. Rooms are run down with bad furniture and TVs and filthy bathrooms.

“Big flat screen TV” “Iron in room did not work” “Blankets were paper thin”

Comfort

51/100
76 reviews

Overall comfort is OK and rooms are large, yet noisy with poor beds.

“Big flat screen TV” “Mattresses could be updated” “Blankets were paper thin”

WiFi

38/100
6 reviews

Bad internet service.

Amenities

34/100
26 reviews

Poor buildings and an uninspiring entrance area.

“Slow elevators” “Maintenance never showed up” “Floor in bathroom was sticky”

Vibe

21/100
29 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Good choice for a city trip. Fine for a budget trip.

“Slow elevators” “Very dated hotel” “Bedspread was so old”

Good to know

  • Poor hotel buildings

    “Slow elevators” “Maintenance never showed up”

  • Noisy

    “Blankets were paper thin” “A lot of noise”

  • Great location

    “There are several historical sites” “Center of town”

  • Clean hotel facilities

    “Hotel was clean” “Clean hotel”

Review highlights

Location

94/100
11 reviews

Great location.

“There are several historical sites” “Center of town” “Excellent location”

Service

89/100
23 reviews

Friendly service and great reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Breakfast

86/100
19 reviews

Tasty breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Cleanliness

62/100
15 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Pillows smelled from smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

50/100
25 reviews

Rooms, bathrooms and beds are inadequate. Rooms spacious and relatively tidy.

“Iron in room did not work” “Blankets were paper thin” “Toilet clogged”

Comfort

49/100
18 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Blankets were paper thin” “Pillows smelled like smoke” “A lot of noise”

Amenities

39/100
6 reviews

Poor hotel buildings.

“Slow elevators” “Maintenance never showed up” “Floor in bathroom was sticky”

Good to know

  • Hotel is outdated

    “Very dated hotel” “Bedspread was so old”

  • Poor vibe

    “Slow elevators” “Very dated hotel”

  • Poor beds

    “Blankets were paper thin” “Pillows smelled like smoke”

  • Tasty breakfast

    “Great breakfast” “Breakfast and indoor pool was nice”

Review highlights

Service

87/100
19 reviews

Friendly service and great reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Breakfast

86/100
15 reviews

Tasty breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Food

71/100
8 reviews

Delicious food.

“Wonderful dining” “Fresh fruit” “Good food”

Room

53/100
20 reviews

Big, acceptably clean rooms, but poor maintenance and shoddy beds.

“Big flat screen TV” “Iron in room did not work” “Blankets were paper thin”

Comfort

49/100
13 reviews

Big rooms but uncomfortable with bad beds.

“Blankets were paper thin” “Pillows smelled like smoke” “A lot of noise”

Vibe

23/100
7 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Very dated hotel” “Bedspread was so old”

Good to know

  • Friendly service

    “Friendly welcome staff” “Helpful staff”

  • Fantastic service

    “Friendly welcome staff” “Staff was very pleasant and helpful”

Review highlights

Service

84/100
7 reviews

Friendly service.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Cleanliness

60/100
5 reviews

Quite clean.

“Pillows smelled like smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

47/100
5 reviews

Room is not nice.

“Iron in room did not work” “Blankets were paper thin” “Toilet clogged”

Good to know

  • Poor beds

    “Blankets were paper thin” “Pillows smelled like smoke”

  • Friendly service

    “Friendly welcome staff” “Helpful staff”

  • Old rooms

    “Bedspread was so old”

  • Spacious rooms

    “Big flat screen TV” “Bed spread”

Review highlights

Location

95/100
46 reviews

Great location with good access by car.

“There are several historical sites” “Center of town” “Excellent location”

Service

87/100
105 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Breakfast

86/100
71 reviews

Great and affordable breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Cleanliness

63/100
68 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. Dirty bathroom.

“Pillows smelled like smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

51/100
126 reviews

Big but outdated rooms, decently clean but with shoddy beds. Rooms are run down with bad furniture and TVs and filthy bathrooms.

“Big flat screen TV” “Iron in room did not work” “Blankets were paper thin”

Comfort

50/100
72 reviews

Overall comfort is OK and rooms are large, yet noisy with poor beds.

“Big flat screen TV” “Blankets were paper thin” “Uncomfortable pillows”

WiFi

38/100
6 reviews

Bad internet service.

Amenities

34/100
26 reviews

Poor buildings and an uninspiring entrance area.

“Slow elevators” “Maintenance never showed up” “Floor in bathroom was sticky”

Vibe

22/100
28 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Slow elevators” “Very dated hotel” “Bedspread was so old”

Good to know

  • Poor hotel buildings

    “Slow elevators” “Maintenance never showed up”

  • Noisy

    “Blankets were paper thin” “A lot of noise”

  • Great location

    “There are several historical sites” “Center of town”

  • Clean hotel facilities

    “Hotel was clean” “Clean hotel”

Review highlights

Location

94/100
11 reviews

Great location.

“There are several historical sites” “Center of town” “Excellent location”

Service

89/100
23 reviews

Friendly service and great reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Breakfast

86/100
19 reviews

Tasty breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Cleanliness

62/100
15 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Pillows smelled from smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

50/100
25 reviews

Rooms, bathrooms and beds are inadequate. Rooms spacious and relatively tidy.

“Iron in room did not work” “Blankets were paper thin” “Toilet clogged”

Comfort

49/100
18 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Blankets were paper thin” “Pillows smelled like smoke” “A lot of noise”

Amenities

39/100
6 reviews

Poor hotel buildings.

“Slow elevators” “Maintenance never showed up” “Floor in bathroom was sticky”

Good to know

  • Hotel is outdated

    “Very dated hotel” “Bedspread was so old”

  • Poor vibe

    “Slow elevators” “Very dated hotel”

  • Poor beds

    “Blankets were paper thin” “Pillows smelled like smoke”

  • Tasty breakfast

    “Great breakfast” “Breakfast and indoor pool was nice”

Review highlights

Service

86/100
18 reviews

Friendly service and great reception.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Breakfast

86/100
14 reviews

Tasty breakfast.

“Great breakfast” “Breakfast and indoor pool was nice” “Included breakfast”

Value

82/100
7 reviews

Best value for money.

“Cheap motel” “Inexpensive hotel” “Good value”

Food

73/100
7 reviews

Delicious food.

“Wonderful dining” “Fresh fruit” “Good food”

Cleanliness

65/100
7 reviews

Room cleanliness is acceptable.

“Pillows smelled like smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

51/100
18 reviews

Big, acceptably clean rooms, but poor maintenance and shoddy beds.

“Big flat screen TV” “Iron in room did not work” “Blankets were paper thin”

Comfort

48/100
11 reviews

Big rooms but uncomfortable with bad beds.

“Blankets were paper thin” “Pillows smelled like smoke” “A lot of noise”

Vibe

23/100
7 reviews

Poor vibe. Hotel is outdated.

“Slow elevators” “Very dated hotel” “Bedspread was so old”

Good to know

  • Friendly service

    “Friendly welcome staff” “Helpful staff”

  • Fantastic service

    “Friendly welcome staff” “Staff was very pleasant and helpful”

Review highlights

Service

84/100
7 reviews

Friendly service.

“Friendly welcome staff” “Staff was very pleasant and helpful” “Wonderful hotel staff”

Cleanliness

60/100
5 reviews

Quite clean.

“Pillows smelled like smoke” “Dirty towel” “Bathroom lighting was excellent and also extremely clean”

Room

47/100
5 reviews

Room is not nice.

“Iron in room did not work” “Blankets were paper thin” “Toilet clogged”

Review Semantics by TrustYou

Customer Reviews of Quality Inn Old Saybrook

3.5 out of 5.Based on 239 guest reviews, Average

Property Description

Welcome to the Quality Inn, an Old Saybrook hotel near the Mohegan Sun Casino The Quality Inn® hotel, with newly (2009) renovated rooms, breakfast area and lobby, is conveniently located within 25 miles of the USS Nautilus at the Submarine Force Museum, the Connecticut River Museum, Camelot Cruises, Gillette Castle State Park, the Mohegan Sun casino and the Mystic Aquarium & Institute For Exploration. Yale University, Foxwoods Casino and the University of Connecticut are less than one hour's drive from this Old Saybrook, CT hotel. Old Saybrook is one of Connecticut's most beautiful shoreline communities. Several beaches are nearby. There are a variety of restaurants located in the surrounding area. The hotel's new on-site restaurant, Comfort Cafe, offers great food and fun, with happy hour from 4 p.m. to 6 p.m. Monday through Friday, and karaoke and live entertainment Friday and Saturday nights.Hotel amenities and features include:Free continental breakfast Free Wi-Fi Internet access Free local calls Free weekday newspaper Indoor heated saltwater poolBusiness CenterFitness Center

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2009
Floors:3
Rooms:120
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:100
Handicap Rooms:4
Suites:1
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:4pm-close
Pool Info:
Indoor Salt water pool/year round. Open 9AM - 9PM
Policies / Expenses
Cancellation:
4pm Day of for individuals.Group Policy is 7 days prior to arrival.
Nightly Parking:00.
Typical Group Deposit:50%
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 6.00%
Avg. Plated Lunch Cost: 8.50 Per Person
Avg. Plated Dinner Cost:15.00 Per Person
Morning Break Cost: 3.50 Per Person
Afternoon Break Cost: 3.50 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Bradley International 1 hours drive

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Breakfast with make your own waffles. Muffins/Breads/Donuts/JuicesCoffee served 24 hours a day in lobby

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Hotel Rate Trends at Quality Inn Old Saybrook

Rate fluctuations of Quality Inn Old Saybrook

The chart above shows averages of prices for both our group prices and the best individual traveler rates our system could find at the time the group bid was submitted. The best group/meeting discount shown is 22.7% in June 2015 and the highest average individual rate is $193 in the month of August 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn Old Saybrook in a month when rates are lower.

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