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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 332 guest reviews
- Indoor pool in hotel
- Shuttle from airport available
- The Avg. Group Saves 10.1%!
- Access to gym on-site
- Hotel has 201 rooms
- Check out time: 12:00 pm
- Hotel has an eco-friendly policy
- Groups & Meetings rating of 10.0/10
- Hotel has 17 meeting rooms
Standard prices by room type for the next 60 days
Local Attractions
Kitchener Farmers' Market, St. Jacobs Farmer's Market, Wings of Paradise Butterfly Sanctuary, African Lion Safari, Children's Waterloo Regional Museum, Chicopee Ski Hill
Map & Landmarks: Crowne Plaza Kitchener Waterloo
Verified Reviews of Crowne Plaza Kitchener Waterloo
Below are the verified reviews from guests that we have booked recently:"Disappointing. Would not recommend."
Overall Score2.0/ 5
I had a terrible sleep both nights of my stay. The parking garage was too small for my vehicle and I had to park far away down an alley and in another area far from the hotel. Other guests were loud (at all hours of the night and early morning) and unruly and nobody on staff asked them to be quiet. Coffee in the room was horrible. Absolutely horrible. Fan was not working. Room temperature was hard to control and keep consistent. Water was way too hot and scalded me. Sink was too small for getting ready. Very disappointed and want my money back.
Rebecca M. (Individual traveler, booked 1 room), from 
04-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a C$126.13 average nightly rate. 
"Shower Saga"
Overall Score3.0/ 5
My stay the week before was quite different to this one. My room was almost identical to the other except for the bathroom. It was missing a shower door which made showering difficult but even before getting into the shower I noticed that there was a significant amount of hair on the floor. the staff offered to move me to a room with a shower door but I was tired and opted to stay put. The food choices, both from the in room menu and the buffet, were unappetizing. Unfortunately, my image of the hotel has changed. Not sure I'd stay there again.
Carol B. (Individual traveler, booked 1 room), from 
16-Feb-2020 Verified Review, stayed from Mon Feb 10 to Thu Feb 13 2020 at a $94.19 average nightly rate. 
"Very Comfortable"
Overall Score4.0/ 5
Clean, affordable and comfortable.
Carol B. (Individual traveler, booked 1 room), from
07-Feb-2020 Verified Review, stayed from Mon Feb 03 to Thu Feb 06 2020 at a $94.19 average nightly rate. "Nice Hotel"
Overall Score4.0/ 5
Nice property in a upcoming area.
Gary M. (Group coordinator, booked 10 rooms), from
08-Apr-2019 Verified Review, stayed from Sat Apr 06 to Tue Apr 09 2019 at a C$149.00 group rate. Property Description
Welcome to the Crowne Plaza Kitchener-Waterloo! Located in the Market District of downtown Kitchener and within walking distance to many restaurants and local attractions, the Crowne Plaza Kitchener-Waterloo was designed with modern style and amenities to help our guests relax, rest and connect so you may continue on your journey to success. As Kitchener-Waterloo's premier full service hotel and conference center, The Crowne Plaza Kitchener-Waterloo offers 201 modern guestrooms, 15 000 square feet of meeting/event space, onsite restaurant and lounge, indoor swimming pool, extensive fitness and recreation center including two bowling lanes, mini putt and squash courts.The Crowne Plaza Kitchener-Waterloo is the most recently renovated property in Kitchener, with multi-million dollar renovations completed in 2014.
Green Sustainability
Green Engage, IHG program
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2014 |
| Floors: | 9 |
| Rooms: | 201 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 201 |
| Handicap Rooms: | 2 |
| Suites: | 7 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 17 View Spaces |
| Meeting Space: | 20051 sq. feet |
| Banquet Space: | Holds 350 people |
| Dist. to Food/Bars: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4pm to 11pm (Rooms Service - 24 hours) |
| Pool Info: Onsite Indoor Pool (6am - 11pm)Whirlpool (6am - 11pm) | |
Policies / Expenses
| Cancellation: Cancellation Policy will vary. | |
| Nightly Parking: | $12 |
| Total Taxes: | 17.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 13.00% (HST) |
| City Tax: | 4.00% (Muncipal) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Central location
- Charge for early check out
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Games room
- Garage
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Sauna
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
Breslau Airport
Local Shuttle Info: Complimentary Shuttle Services available - Subject to availability
Breakfast Information
Breakfast is at an additional cost of $12 per adult and may vary. Full Hot Breakfast Buffet is offered each day along with our full Breakfast A LA Cart Menu.
Pet Friendly?
Yes! Pets are allowed.
No longer pet friendly (service dogs exempted from this policy)
Parking Info
$12 nightly self parking onsite
Internet / WiFI
Complimentary wifi in guestrooms and meeting rooms
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Previously known as:
Delta Kitchener Waterloo
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Meeting Rooms and Banquet Rooms at Crowne Plaza Kitchener Waterloo
Below are the meeting, banquet, conference and event spaces at Crowne Plaza Kitchener Waterloo.
Feel free to use the Crowne Plaza Kitchener Waterloo meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Kitchener event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Ballroom | 83 x 58 x 15 | 4814 | 350/-- | 280 | 260 | 116 | 138 | 116 | --/-- | 500 | 600 | -- |
Close This Grand BallroomRoom Type: Ballroom Total Size: 4814 Sq. Mi Dimensions: 83 x 58 x 15 Ft. Floor Level: 2 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Kitchener Suite | 108 x 34 x 10 | 3672 | 250/-- | 214 | 200 | 88 | 105 | 88 | --/-- | 350 | 400 | -- |
Close This Kitchener SuiteRoom Type: General Meeting Room Total Size: 3672 Sq. Mi Dimensions: 108 x 34 x 10 Ft. Floor Level: 2 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Viking Suite | 32 x 62 x 10 | 1984 | 120/-- | 116 | 120 | 48 | 57 | 48 | --/-- | 225 | 250 | -- |
Close This Viking SuiteRoom Type: General Meeting Room Total Size: 1984 Sq. Mi Dimensions: 32 x 62 x 10 Ft. Floor Level: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Gallery | 47 x 21 x 8 | 987 | 56/-- | -- | 20 | 20 | -- | 20 | --/-- | 40 | 56 | -- |
Close This GalleryRoom Type: General Meeting Room Total Size: 987 Sq. Mi Dimensions: 47 x 21 x 8 Ft. Floor Level: 1 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Red Maple Suite | 11 x 20 x 8 | 220 | --/-- | -- | -- | 16 | -- | 16 | --/-- | -- | -- | -- |
Close This Red Maple SuiteRoom Type: Boardroom Total Size: 220 Sq. Mi Dimensions: 11 x 20 x 8 Ft. Floor Level: Natural Light?: No Amenities Available
| ||||||||||||
| Black Walnut Suite | 11 x 24 x 8 | 264 | --/-- | -- | -- | 10 | -- | 10 | --/-- | -- | -- | -- |
Close This Black Walnut SuiteRoom Type: Boardroom Total Size: 264 Sq. Mi Dimensions: 11 x 24 x 8 Ft. Floor Level: 1 Natural Light?: No Amenities Available
| ||||||||||||
| Trillium Suite | 26 x 55 x 10 | 1430 | --/-- | -- | 120 | 56 | 48 | 48 | --/-- | 170 | 150 | -- |
Close This Trillium SuiteRoom Type: General Meeting Room Total Size: 1430 Sq. Mi Dimensions: 26 x 55 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Kitchener Suite #1 | 28 x 34 x 9 | 952 | --/-- | -- | 40 | 40 | 32 | 30 | --/-- | 90 | 90 | -- |
Close This Kitchener Suite #1Room Type: General Meeting Room Total Size: 952 Sq. Mi Dimensions: 28 x 34 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Kitchener Suite #3 | 26 x 34 x 9 | 884 | --/-- | -- | 40 | 40 | 32 | 30 | --/-- | 90 | 90 | -- |
Close This Kitchener Suite #3Room Type: General Meeting Room Total Size: 884 Sq. Mi Dimensions: 26 x 34 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Red Maple | 11 x 20 x 8 | 220 | --/-- | -- | -- | -- | -- | 16 | --/-- | 30 | -- | -- |
Close This Red MapleRoom Type: General Meeting Room Total Size: 220 Sq. Mi Dimensions: 11 x 20 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Viking Suite C | 32 x 20 x 9 | 640 | --/-- | -- | 40 | 32 | 20 | 20 | --/-- | 80 | 65 | -- |
Close This Viking Suite CRoom Type: General Meeting Room Total Size: 640 Sq. Mi Dimensions: 32 x 20 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Black Walnut | 11 x 24 x 8 | 264 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This Black WalnutRoom Type: General Meeting Room Total Size: 264 Sq. Mi Dimensions: 11 x 24 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Kitchener Suite #2 | 26 x 34 x 9 | 884 | --/-- | -- | 40 | 40 | 32 | 30 | --/-- | 90 | 90 | -- |
Close This Kitchener Suite #2Room Type: General Meeting Room Total Size: 884 Sq. Mi Dimensions: 26 x 34 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Viking Suite B | 32 x 20 x 9 | 640 | --/-- | -- | 40 | 32 | 20 | 20 | --/-- | 80 | 65 | -- |
Close This Viking Suite BRoom Type: General Meeting Room Total Size: 640 Sq. Mi Dimensions: 32 x 20 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Viking Suite A | 32 x 20 x 9 | 640 | --/-- | -- | 40 | 32 | 20 | 20 | --/-- | 80 | 65 | -- |
Close This Viking Suite ARoom Type: General Meeting Room Total Size: 640 Sq. Mi Dimensions: 32 x 20 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Suite 966 | 24 x 28 x 10 | 672 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Suite 966Room Type: General Meeting Room Total Size: 672 Sq. Mi Dimensions: 24 x 28 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Kitchener Suite #4 | 26 x 34 x 9 | 884 | --/-- | -- | 40 | 40 | 32 | 30 | --/-- | 70 | 90 | -- |
Close This Kitchener Suite #4Room Type: General Meeting Room Total Size: 884 Sq. Mi Dimensions: 26 x 34 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Kitchener Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Crowne Plaza Kitchener Waterloo
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Kitchener Waterloo have?
There are 201 sleeping rooms in the hotel.
Is there any meeting space at Crowne Plaza Kitchener Waterloo?
Yes, they have 17 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Kitchener Waterloo?
Breakfast is at an additional cost of $12 per adult and may vary. Full Hot Breakfast Buffet is offered each day along with our full Breakfast A LA Cart Menu.
What parking is available at Crowne Plaza Kitchener Waterloo?
$12 nightly self parking onsite
How much does internet cost?
Complimentary wifi in guestrooms and meeting rooms
Is there a gym at Crowne Plaza Kitchener Waterloo?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Crowne Plaza Kitchener Waterloo?
Yes, there is a pool on-site at the property. Onsite Indoor Pool (6am - 11pm)Whirlpool (6am - 11pm).
Can I get a group rate at Crowne Plaza Kitchener Waterloo?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 10.1%.
Testimonials:
"The bid feature of the website is cool. Instead of the buyer committing blindly to the seller, the seller has to accept the buyer's terms and provide a price. We love it." J.K. - Lansing, MI
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