Best Western Gwinnett Center Hotel

3670 Shackleford Rd., Duluth, GA 30096 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
33.948611-84.130223
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.5/5

Based on 455 guest reviews

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  • Has outdoor swimming pool
  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 68 rooms
  • 3 floors in property
  • Check in time: 3:00 PM
  • Group score of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Gwinnett Arena, Hudgens Art Center, Ice Forum, Suwanne Sports Acedemy, Gwinnett Braves, Atlanta Braves Stadium, Stone Mountain, White Water, Six Flags and many event facilities.

Verified Reviews of Best Western Gwinnett Center Hotel

Below are the verified reviews from guests that we have booked recently:
"Good place and services."
Overall Score5.0/ 5
Excellent team and good services.
(Individual traveler, booked 1 room), from US flag
08-Jan-2020 Verified Review, stayed from Sun Jan 05 to Wed Jan 08 2020 at a $70.40 average nightly rate.
"Good Stay at this Hotel"
Overall Score4.0/ 5
Nice and clean. And friendly STAFF. Hotel was very nice and staff was great.
(Individual traveler, booked 1 room), from US flag
30-Jul-2019 Verified Review, stayed from Wed Jul 17 to Fri Jul 19 2019 at a $98.10 average nightly rate.
"Terrible!"
Overall Score2.0/ 5
On our first night we had checked in at about 12:30 am.After we went to bed, a staff suddenly entered our room while both my husband and I were sleeping. We were half awake by this time. He then left when he saw us .His motive was unknown. After he left,the hotel phone in the room started to ring non stop.l eventually answered the phone and the voice at the end demanded very rudely " how did you get inside?" I remember telling him nicely that we were checked by their staff at desk. Anyway, my husband was also fully awake at this time and had to tell him the same thing.I looked at the time, it was only 04:12am. After this rude awakening,It was very hard to to go back to sleep right away and my husband was going to work at 0730. So, lt wasn't a pleasant experience on our first night. In addition, the whole room smells bad, l taught it was the carpet but later found out on our 3rd night,that we had been given a smoking room instead of a non smoking room. Even though, my husband had specifically requested for a non smoking room and which was also confirmed by their staff we had complained to. We requested for a change of room but they told us there was no vacant room. Anyway, it was our last night, l could not wait to get out of this hotel. I didn't enjoy my stay because of the shabby treatment received, most of all got exposed to 2nd hand smoke, which we did not appreciate at all. I hope their staff will do a better job and treat their clients a lot better.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Wed Mar 20 to Sat Mar 23 2019 at a $74.52 average nightly rate.
"Terrible!"
Overall Score2.0/ 5
On our first night we had checked in at about 12:30 am.After we went to bed, a staff suddenly entered our room while both my husband and I were sleeping. We were half awake by this time. He then left when he saw us .His motive was unknown. After he left,the hotel phone in the room started to ring non stop.l eventually answered the phone and the voice at the end demanded very rudely " how did you get inside?" I remember telling him nicely that we were checked by their staff at desk. Anyway, my husband was also fully awake at this time and had to tell him the same thing.I looked at the time, it was only 04:12am. After this rude awakening,It was very hard to to go back to sleep right away and my husband was going to work at 0730. So, lt wasn't a pleasant experience on our first night. In addition, the whole room smells bad, l taught it was the carpet but later found out on our 3rd night,that we had been given a smoking room instead of a non smoking room. Even though, my husband had specifically requested for a non smoking room and which was also confirmed by their staff we had complained to. We requested for a change of room but they told us there was no vacant room. Anyway, it was our last night, l could not wait to get out of this hotel. I didn't enjoy my stay because of the shabby treatment received, most of all got exposed to 2nd hand smoke, which we did not appreciate at all. I hope their staff will do a better job and treat their clients a lot better.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Wed Mar 20 to Sat Mar 23 2019 at a $74.52 average nightly rate.
"Terrible!"
Overall Score2.0/ 5
On our first night we had checked in at about 12:30 am.After we went to bed, a staff suddenly entered our room while both my husband and I were sleeping. We were half awake by this time. He then left when he saw us .His motive was unknown. After he left,the hotel phone in the room started to ring non stop.l eventually answered the phone and the voice at the end demanded very rudely " how did you get inside?" I remember telling him nicely that we were checked by their staff at desk. Anyway, my husband was also fully awake at this time and had to tell him the same thing.I looked at the time, it was only 04:12am. After this rude awakening,It was very hard to to go back to sleep right away and my husband was going to work at 0730. So, lt wasn't a pleasant experience on our first night. In addition, the whole room smells bad, l taught it was the carpet but later found out on our 3rd night,that we had been given a smoking room instead of a non smoking room. Even though, my husband had specifically requested for a non smoking room and which was also confirmed by their staff we had complained to. We requested for a change of room but they told us there was no vacant room. Anyway, it was our last night, l could not wait to get out of this hotel. I didn't enjoy my stay because of the shabby treatment received, most of all got exposed to 2nd hand smoke, which we did not appreciate at all. I hope their staff will do a better job and treat their clients a lot better.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Wed Mar 20 to Sat Mar 23 2019 at a $74.52 average nightly rate.
"Smoking Room"
Overall Score2.0/ 5
Was put in smoking room even though I was informed that the reservation had been changed from smoking to non smoking when I called prior to checking in, for some reason the front desk person changed it back to smoking upon checking in Later in the night it got even stranger, ;someone came into the room and afterwards about three hours in the early morning, someone called to ask who put me in the room, I couldn't get an explanation on what happened.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Wed Mar 20 to Sat Mar 23 2019 at a $74.52 average nightly rate.
"Best place to go."
Overall Score5.0/ 5
Great Hotel.
(Individual traveler, booked 1 room), from US flag
19-Nov-2018 Verified Review, stayed from Sun Nov 18 to Mon Nov 19 2018 at a $76.50 average nightly rate.
"My Experience was Outstanding."
Overall Score5.0/ 5
Friendly staff. I do think the breakfast should end at 11:00.
(Individual traveler, booked 1 room), from US flag
15-Feb-2015 Verified Review
"Staff very friendly and helpful."
Overall Score4.0/ 5
Breakfast staff person, male, was excellent and wonderful. Pool was not open and we were not told about another option for the pool until end of the second day. Room 318 toilet seat was very wobbly. Overall, everyone was friendly and helpful.
(Individual traveler, booked 1 room), from US flag
26-May-2014 Verified Review, stayed from Thu May 22 to Sun May 25 2014 at a $91.82 average nightly rate.
4.5 out of 5. Based on 455 guest reviews

Property Description

The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. And pets are welcome with a fee. Our multilingual staff stand ready to provide you with impeccable service.Full-service features and amenities include: Hotel Amenities & ServicesWireless internet connection in public areasComplimentary breakfastComplimentary full breakfastOutdoor pool We have a seasonal, salt water and handicap accessible pool open from Memorial Day Weekend to Labor Day Weekend each year.Exercise facility, open from 5:30 a.m. to 11:00 p.m. Has a stationary bike, treadmill and a weight machine. There is a television for your viewing pleasure as well as a water station.Weight lifting equipmentStationary bikeTreadmillElevatorInterior corridor24-hour front deskMultilingual staff, English, Spanish, RussianDry cleaning, same day availableExpress check inExpress check outLate check outSafe deposit box, available at Front deskCable or satellite television Over 60+ channels, including HBO,FOX News, CNN, Sport south, ESPN, The Golf Channel, Kids programs,BET,TWC and many other channelsFree wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access; All guest rooms are hardwired for internet accessBusiness center, 24 hours, freePrinter availableFax services FreeFax machineComputer availableComputer modem hookupsPhotocopy, nominal feePhotocopy servicesPhotocopy machineData portsCourierShippingMail services We will send your mail out for you, just bring it at the desk. There is also a full service US Post office just 4 traffic lights from the hotel; about 5 minutes driving time.Free fax and copy servicesAir-conditioning, in public areasPhysically challenged servicesHearing impaired servicesPhysically challenged facilitiesElevator, wheelchair accessibleParking for the physically challenged, free, 24 hoursIce/vending machines, There are drink machines on each floor, a snack machine on the 1st floor and an ice machine on the 1st and 3rd floors.Free parking, 24 hoursOutdoor parking, free, 24 hoursTruck/RV parking, free, 24 hoursHigher rates may apply for holidays/special eventsDaily HousekeepingPet Friendly

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2014
Floors: 3
Rooms: 68
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 55
Handicap Rooms: 4
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 0 sq. feet
Banquet Space: Holds 0 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: NA
Policies / Expenses
Cancellation:
By 4pm the day of arrival.
Nightly Parking: 0.00
Typical Group Deposit: 50%
Total Taxes: 14.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 8.00%
City Tax: 0.00%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 0.00%
Audio Visual Tax: 0.00%
Resort/Hotel Fee: 5.00 Per Night (Georgia Flat State Fee)
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 0.00 Per Item
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item
Additional Person Fee: 0.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge: 0.00%
Audio Visual Service Charge: 0.00%
Banquet Labor Fees: 0.00 Per Hour
Banquet Bartender Fees: 0.00 Per Hour
Chef Attendant Fees: 0.00 Per Night
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Banquet Gallon of Coffee: 0.00 Per Person
Banquet Soda: 0.00 Per Person
Banquet Bottled Water: 0.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: HBO
  • Travellers cheques accepted
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Atlanta- Hartsfield International Airport located within 25 miles of property.

Local Shuttle Info: Per request before group check in. 5-10 mile

Breakfast Information

Free hot breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$150.00 non-refundable pet deposit. One time charge per stay. No breed or weight restrictions. Pets may not be left unattented in rooms.

Parking Info

Free parking, bus parking.

Internet / WiFI

Free Wi-Fi

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Holiday Inn Express

Seasonality and Projections at Best Western Gwinnett Center Hotel

Rate fluctuations of Best Western Gwinnett Center Hotel

The chart above shows fluctuations of prices for both group/meeting rates and the best individual traveler prices our system could find at the time the group bid was placed. The most competitive group/meeting rate displayed is 9.2% in the month of April 2018 and the highest average individual rate is $100 in the month of April 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Gwinnett Center Hotel in a month when rates are lower.

FAQs about Best Western Gwinnett Center Hotel

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Gwinnett Center Hotel have?

There are 68 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Gwinnett Center Hotel?

Free hot breakfast

What parking is available at Best Western Gwinnett Center Hotel?

Free parking, bus parking. Parking was ok, according to 56%.

How much does internet cost?

Free Wi-Fi

Is there a gym at Best Western Gwinnett Center Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Easily accessible by car and close to shopping areas. Close to all kinds of shopping. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. Unreliable hotel wifi. Strong WIFI. Average wifi quality. Most guests thought the wifi quality was ok.

Is there a pool at Best Western Gwinnett Center Hotel?

Yes, there is a pool on-site at the property..

Testimonials:

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"The service of your site was incredible! It made my job 100 times easier! The hotels were wonderful, even the ones who couldn't accomodate us. Truly a great experience, and will now be a perminent fixture in my arsenal of business "secret weapons."" A.B. - Dallas, TX

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