CUSTOM HOTEL

8639 Lincoln Blvd., Los Angeles, CA 90045 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Beach Hotel in Los Angeles County
33.95906-118.41861
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Average
3.5/ 5

Based on 1262 guest reviews

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  • We have an outdoor pool ready for use
  • Shuttle from airport available
  • Avg. Group Discount of 10.0%!
  • Fitness center on property
  • Hotel has 250 rooms
  • Check out time: 12:00 noon
  • Groups & Meetings rating of 10.0/10
  • Hotel has 7 meeting rooms

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Room Types

Check Rates 1 King 2bath Living Room Free WiFi 600ft Flat Screen HDTV Mini Fridge Work Desk Pool
Non-Smoking
Check Rates 1 King 2bath Living Room WiFi HDTV Fridge Desk
Non-Smoking
Check Rates Corporate Rate 1 King 2bath Living Room Free WiFi 600ft Flat Screen HDTV Mini Fridge Work Desk Pool
Non-Smoking
Check Rates Corporate Rate Deluxe 1 Queen Free WiFi Flat Screen HDTV Fridge Work Desk Pool
Non-Smoking
Check Rates Corporate Rate Deluxe 2 Double Beds Flat Screen HDTV Flat Screen HDTV Mini Fridge Pool
Non-Smoking
Check Rates Corporate Rate Deluxe1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Corporate Rate Elevated1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Corporate Rate Elevated1q Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Corporate Rate Elevated2d Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Deluxe 1 Queen Free WiFi Flat Screen HDTV Fridge Work Desk Pool
Non-Smoking
Check Rates Deluxe 2 Double Beds 265 Sq Ft Complimentary WiFi
Non-Smoking
Check Rates Deluxe 2 Double Beds Flat Screen HDTV Flat Screen HDTV Mini Fridge Pool
Non-Smoking
Check Rates Deluxe Double
Non-Smoking
Check Rates Deluxe King Room 337 Sq Ft Complimentary WiFi
Non-Smoking
Check Rates Deluxe Queen Room 265 Sq Ft Complimentary WiFi
Non-Smoking
Check Rates Deluxe Room 1 King Bed
Non-Smoking
Check Rates Deluxe Room 1 Queen Bed
Non-Smoking
Check Rates Deluxe Room 2 Double Beds
Non-Smoking
Check Rates Deluxe1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Double Double Room (without Breakfast) Room Only
Non-Smoking
Check Rates Double Room (without Breakfast) Room Only
Non-Smoking
Check Rates Double Room Room Only
Non-Smoking
Check Rates Elevated 2 Double Beds Room 265 Sq Ft
Non-Smoking
Check Rates Elevated King Room 337 Sq Ft Complimentary Lounge Accessible
Non-Smoking
Check Rates Elevated Queen Room 265 Sqft Complimentary Lounge Accessible
Non-Smoking
Check Rates Elevated1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Elevated1q Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Elevated2d Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Parking Package 1 King 2bath Living Room Free WiFi 600ft Flat Screen HDTV Mini Fridge Work Desk Pool
Non-Smoking
Check Rates Parking Package Deluxe 1 Queen Free WiFi Flat Screen HDTV Fridge Work Desk Pool
Non-Smoking
Check Rates Parking Package Deluxe 2 Double Beds Flat Screen HDTV Flat Screen HDTV Mini Fridge Pool
Non-Smoking
Check Rates Parking Package Deluxe1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Parking Package Elevated1k Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Parking Package Elevated1q Free WiFi HDTV Expanded Cable Fridge Work Desk Pool Soundproof
Non-Smoking
Check Rates Room 1 King Bed (Elevated)
Non-Smoking
Check Rates Room 1 Queen Bed (Elevated)
Non-Smoking
Check Rates Room 2 Double Beds (Elevated)
Non-Smoking
Check Rates Suite 1 Bedroom (Elevated)
Non-Smoking
Check Rates Twin Room Room Only
Non-Smoking

Local Attractions

Venice Beach, Santa Monica, Westchester Golf Course, Manhattan Beach, Sony Studios, Disneyland, Beverly Hills, Hollywood, West Hollywood, Universal Studios, Knotts Berry Farm, Abbott Kinney

Verified Reviews of Custom Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean, Quiet Rooms"
Overall Score3.0/ 5
The room was clean and comfortable.
(Individual traveler, booked 1 room), from US flag
26-Nov-2015 Verified Review
"No Idea What They Were Doing"
Overall Score2.0/ 5
I had to go into three rooms before given a room that was clean. They had no idea what rooms were clean or not. Also felt that $27.00 a night to park my car was much when you are staying in the motel. Overall, don't think I would stay there again.
(Individual traveler, booked 1 room), from US flag
03-Aug-2015 Verified Review
"Friendly Staff!"
Overall Score4.0/ 5
Everything was good; hotel staff was friendly.
(Group coordinator, booked 15 rooms), from US flag
25-Apr-2014 Verified Review, stayed from Tue Apr 22 to Thu Apr 24 2014 at a $99.00 group rate (7% discount).
"Nice place and great staff"
Overall Score5.0/ 5
the hotel was nice and staff was great. The only down side was the bed was set too low on the floor. This is hard for people who have a bad back.
(Individual traveler, booked 1 room), from US flag
23-Apr-2014 Verified Review
"Nice visit, pool broken, no bus parking"
Overall Score3.0/ 5
Was promised there was room to park a 50' bus, but there was not. Very disappointing. Students were disappointed that the game room was closed and the pool. The game room was $325! I was not told that ahead of time. Overall, the rooms were nice. For being as close to LAX, it was surprisingly quiet. The decor is a bit retro and utilitarian, like an old dorm room, not to everyone's liking, but the teenagers I brought thought it was funky and fun. Surrounding area had things for us to do, like bowling, yogurt, pizza and a coffee shop. The kids stocked up at Raley's next door and snacked all night long. They also enjoyed the hotel's microwave and quick food vending machines in the common room on 4th floor.
(Group coordinator, booked 12 rooms), from US flag
02-Apr-2014 Verified Review, stayed from Fri Mar 28 to Sun Mar 30 2014 at a $99.00 group rate (37% discount).

Summary of Verified Reviews

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Great shopping

    “Across the street Ralphs market” “Farms supermarket a 5 minute walk away”

  • Poor bathroom

    “Tiny bath tub” “Clogged shower head”

  • Poorly-maintained rooms

    “Clogged shower head” “Chipped tiles in the bath/shower”

Review highlights

Location

81/100
1282 reviews

Great location near the airport. Accessible by car, but parking is awful and costly. Neat excursions and convenient restaurants, bars, and shopping. Awesome sightseeing, but far from downtown.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

73/100
1121 reviews

Good, reasonably professional service, and standard reception. Poorly managed with subpar restaurant service. Room service is poor. Good bar service. Great hotel security.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

65/100
137 reviews

WiFi is good value.

“Free wi-fi” “Free internet” “No signal”

Value

58/100
779 reviews

Fairly good value for money. Expensive breakfast and dining. Free internet. Affordable beverage prices.

“Overall not worth the price” “Management was very apologetic and comped” “Does not have free parking space”

Comfort

47/100
698 reviews

Poor comfort, small bathrooms, and terrible A/C and beds. Average noise and size.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Room

46/100
1466 reviews

Excellent views but scruffy beds and furniture in run-down rooms. Relatively new and tidy rooms of average size. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

39/100
207 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 39% by couples, with a score of 73

Good to know

  • Bad kitchenette

    “No microwave in the room” “No coffee table”

  • Dirty bathroom

    “Toilet overflowed” “Soiled towels in our room”

  • Great view

    “Great city views” “Great view of downtown”

  • Good restaurants & bars in the area

    “Good close to grocery stores and eating places” “Close to restaurants & cafes”

Review highlights

Location

81/100
330 reviews

Great location. Accessible by car, but parking is awful and costly. Near to public transport and the airport. Shopping, restaurants and bars in the area are great.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Bar

76/100
43 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

Service

76/100
266 reviews

Welcoming service and reception and housekeeping are alright.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

62/100
50 reviews

WiFi is good value.

“Included Internet” “Free internet” “Good internet”

Value

58/100
184 reviews

Fairly good value for money. Expensive breakfast. Free internet.

“Overall not worth the price” “Fee is kinda ridiculous” “Management was very apologetic and comped”

Cleanliness

57/100
104 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Everything clean and tidy”

Comfort

49/100
184 reviews

Poor comfort, small bathrooms, and terrible A/C and beds. Average sized rooms.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Room

45/100
359 reviews

Excellent views but scruffy beds and furniture in run-down rooms. Relatively new and tidy rooms of average size. Small rooms and dirty bathrooms. Substandard bathrooms, televisions, and air conditioning.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

37/100
56 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 31% by solo travelers, with a score of 74

Good to know

  • Free internet

    “Free wi-fi” “Free wi fi”

  • Good restaurants & bars in the area

    “Good close to grocery stores and eating places” “Close to restaurants & cafes”

  • Great view

    “Great city views” “Great view of downtown”

  • Great shopping

    “Across the street Ralphs market” “Farms supermarket a 5 minute walk away”

Review highlights

Location

84/100
151 reviews

Great location near the airport. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

75/100
132 reviews

Service is professional and friendly.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Bar

72/100
21 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

WiFi

68/100
21 reviews

WiFi is good value.

“Free wi-fi” “Good internet connection” “Wifi is free”

Value

60/100
97 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

53/100
157 reviews

Room size and cleanliness are OK, but furnishings and A/C are lacking. Poorly-maintained rooms, and unpleasant bathrooms and beds, but great views.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

52/100
75 reviews

Rooms are of average size, not too noisy, and comfortable enough. Subpar beds and ineffective A/C.

“Tiny bath tub” “Broken AC” “Stained bed sheets”

Breakfast

40/100
26 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 68% by families, with a score of 64

Good to know

  • Small bathroom

    “Sink is tiny” “Showers are tiny”

  • Bad air conditioning

    “Noisy aircon unit” “Air conditioner didn't work”

  • Expensive breakfast

    “Had to pay for breakfast” “Overpriced breakfast buffet”

  • Bad breakfast

    “Wasn't great watery eggs” “Overpriced breakfast buffet”

Review highlights

Location

82/100
99 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

68/100
86 reviews

Friendly service and acceptable reception.

“Friendly hosts” “Fantastic front desk attendant” “Bartender at the pool bar was fantastic”

WiFi

66/100
10 reviews

Regular internet service.

“Free wi-fi” “Internet connection flimsy” “Wifi is free”

Cleanliness

57/100
41 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Clean everything”

Value

53/100
64 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Comfort

41/100
61 reviews

Room is acceptable, but beds are uncomfortable. Small rooms and bathrooms with shoddy A/C.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Breakfast

40/100
25 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Room

36/100
121 reviews

Badly maintained rooms, moderately clean and modern with unpleasant beds. Awful A/C and furniture in small rooms with tiny bathrooms.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Ranked top 52% by business travelers, with a score of 65

Good to know

  • Beautiful architecture

    “Beautiful decor” “Decor is minimalist and cheap”

  • Friendly atmosphere

    “Very contemporary & welcoming fun hotel” “This trendy hotel is fun”

  • Stylish Hotel

    “Classy 4 star” “Trendy boutique hotels”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

Review highlights

Location

77/100
76 reviews

Great location near lots of shopping. Expensive, terrible parking. Good access to airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Bar

73/100
12 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

Service

65/100
82 reviews

Average reception and service professionalism is typical.

“Friendly hosts” “Bartender at the pool bar was fantastic” “Terrible dinner service”

Value

63/100
55 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Management was very apologetic and comped” “Overpriced breakfast buffet”

WiFi

61/100
6 reviews

Regular internet service.

“Poor wifi” “Wifi is free” “Free wifi”

Vibe

55/100
46 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Unpleasant entrance area.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Room

43/100
94 reviews

Rooms not well-kept, with bad beds and furniture. Small rooms with tiny bathrooms, acceptably clean.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

38/100
13 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Comfort

37/100
41 reviews

Bathrooms and rooms are small, lacking in comfort with below-average beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Good to know

  • Friendly service

    “Front desk staff apologized” “Friendly hosts”

Review highlights

Location

80/100
7 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

76/100
6 reviews

Friendly service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Room

45/100
9 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Good to know

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

Review highlights

Room

48/100
4 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Expensive breakfast

    “Had to pay for breakfast” “Overpriced breakfast buffet”

  • Great reception

    “Front desk staff apologized” “Fantastic front desk attendant”

  • Poor access to parking

    “No street parking” “No self parking is available”

Review highlights

Location

79/100
45 reviews

Great location near the airport. Expensive, terrible parking.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

75/100
22 reviews

Great service, especially at reception.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

69/100
5 reviews

Regular internet service.

“Free wi fi” “Free wi-fi” “Wifi could be a bit better”

Value

54/100
31 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

48/100
34 reviews

Rooms, bathrooms and beds are inadequate. Average sized rooms.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

46/100
14 reviews

Room sizes are okay, but uncomfortable with below average beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Breakfast

38/100
10 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 36% by couples, with a score of 73

Good to know

  • Poor access to parking

    “No street parking” “No self parking is available”

  • Uncomfortable

    “Tiny bath tub” “Horrible nights sleep”

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

Review highlights

Location

77/100
14 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

74/100
9 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Vibe

61/100
6 reviews

Decent vibe.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Value

56/100
15 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

48/100
15 reviews

Bad rooms but moderately-sized.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

46/100
9 reviews

Rooms are decent sized but not very comfortable.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Ranked top 82% by families, with a score of 68

Good to know

  • Great location

    “Across the street Ralphs market” “Great place to park”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

Review highlights

Location

83/100
8 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

73/100
5 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Room

48/100
4 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Great shopping

    “Across the street Ralphs market” “Farms supermarket a 5 minute walk away”

  • Poorly-maintained rooms

    “Clogged shower head” “Chipped tiles in the bath/shower”

  • Poor bathroom

    “Tiny bath tub” “Clogged shower head”

Review highlights

Location

81/100
1020 reviews

Great location near the airport. Accessible by car, but parking is awful and costly. Great excursions, near the beach, restaurants, bars, and shopping. Sightseeing is average.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

71/100
956 reviews

Fantastic service. Service, housekeeping and reception are all fine. Poorly managed with subpar restaurant service. Room service is poor. Good bar service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

61/100
100 reviews

WiFi is good value.

“Included Internet” “Free wi fi” “No signal”

Value

60/100
627 reviews

Fairly good value for money. Expensive breakfast and dining. Free internet.

“Overall not worth the price” “Management was very apologetic and comped” “Excellent value for the price”

Cleanliness

56/100
419 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Decor was dingy and depressing”

Comfort

46/100
582 reviews

Room is acceptable, but beds are uncomfortable. Small rooms and bathrooms with shoddy A/C.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Room

44/100
1243 reviews

Poorly-maintained rooms with bad beds, furniture, and TVs. Great views from decent and clean enough rooms. Small rooms and dirty bathrooms. Small rooms with terrible A/C, minibars, and kitchenettes.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

42/100
158 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 39% by couples, with a score of 72

Good to know

  • Bad kitchenette

    “No microwave in the room” “No coffee table”

  • Dirty bathroom

    “Toilet overflowed” “Soiled towels in our room”

  • Good restaurants & bars in the area

    “Good close to grocery stores and eating places” “Close to restaurants & cafes”

  • Good accessibility by car

    “Shuttle was terrific” “Excellent shuttle service”

Review highlights

Location

82/100
233 reviews

Great location. Accessible by car, but parking is awful and costly. Near to public transport and the airport. Shopping, restaurants and bars in the area are great.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Bar

76/100
36 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

Service

74/100
199 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Value

60/100
127 reviews

Fairly good value for money. Expensive breakfast. Free internet.

“Overall not worth the price” “Fee is kinda ridiculous” “Management was very apologetic and comped”

WiFi

60/100
32 reviews

WiFi is good value.

“Internet access restricted” “Wifi is free” “Free wifi”

Cleanliness

54/100
81 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Decor was dingy and depressing”

Comfort

46/100
127 reviews

Poor comfort, small bathrooms, and terrible A/C and beds. Average sized rooms.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Room

43/100
262 reviews

Excellent views but scruffy beds and furniture in run-down rooms. Relatively new and tidy rooms of average size. Small rooms and dirty bathrooms. Kitchenettes and A/C are inadequate.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

39/100
39 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 21% by solo travelers, with a score of 74

Good to know

  • Free internet

    “Free wi-fi” “Free wi fi”

  • Great view

    “Great city views” “Great view of downtown”

  • Good restaurants & bars in the area

    “Good close to grocery stores and eating places” “Close to restaurants & cafes”

  • Good accessibility by car

    “Shuttle was terrific” “Excellent shuttle service”

Review highlights

Location

85/100
127 reviews

Great location near the airport. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

74/100
114 reviews

Service is professional and friendly.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Bar

72/100
19 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

WiFi

67/100
17 reviews

WiFi is good value.

“Free wi-fi” “Free wi fi” “Good internet”

Value

59/100
84 reviews

Fairly good value for money. Free internet. Expensive breakfast.

“Overall not worth the price” “Fee is kinda ridiculous” “Management was very apologetic and comped”

Cleanliness

58/100
47 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Decor was dingy and depressing”

Room

53/100
139 reviews

Room size and cleanliness are OK, but furnishings and A/C are lacking. Poorly-maintained rooms, and unpleasant bathrooms and beds, but great views.

“Excellent toiletries” “Chipped tiles in the bath/shower” “Soiled towels in our room”

Comfort

52/100
67 reviews

Rooms are of average size, not too noisy, and comfortable enough. Subpar beds and ineffective A/C.

“Tiny bath tub” “Dirty sheets” “Foul smelling pillows”

Breakfast

40/100
21 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 58% by business travelers, with a score of 62

Good to know

  • Friendly atmosphere

    “Very contemporary & welcoming fun hotel” “This trendy hotel is fun”

  • Beautiful architecture

    “Beautiful decor” “Decor is minimalist and cheap”

  • Old facilities

    “Older property” “Old apartment complex”

  • Expensive parking

    “Expensive car parking” “High priced hotel parking”

Review highlights

Location

77/100
71 reviews

Great location near lots of shopping. Expensive, terrible parking. Good access to airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Bar

73/100
12 reviews

Bar is awesome.

“Excellent happy hour” “Bartender charming” “Great rooftop pool and bar”

Service

64/100
78 reviews

Friendly, more-or-less professional service, and so-so reception.

“Friendly hosts” “Fantastic front desk attendant” “Bartender at the pool bar was fantastic”

Value

61/100
48 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Management was very apologetic and comped” “Great value for the price”

WiFi

61/100
6 reviews

Regular internet service.

“Included Internet” “Good wifi connection” “Wifi is free”

Vibe

55/100
46 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Unpleasant entrance area.

“Very contemporary & welcoming fun hotel” “Nice and modern style” “Modern boutique hotel”

Room

42/100
90 reviews

Rooms not well-kept, with bad beds and furniture. Small rooms with tiny bathrooms, acceptably clean.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Breakfast

38/100
12 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Comfort

38/100
39 reviews

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Ranked top 68% by families, with a score of 62

Good to know

  • Small bathroom

    “Sink is tiny” “Showers are tiny”

  • Bad air conditioning

    “Noisy aircon unit” “Air conditioner didn't work”

  • Expensive breakfast

    “Had to pay for breakfast” “Overpriced breakfast buffet”

  • Poor bathroom

    “Tiny bath tub” “Clogged shower head”

Review highlights

Location

81/100
69 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

68/100
69 reviews

Friendly service and acceptable reception.

“Friendly hosts” “Bartender at the pool bar was fantastic” “Terrible dinner service”

WiFi

65/100
8 reviews

Regular internet service.

“Included Internet” “Free internet” “Wifi stopped working”

Cleanliness

56/100
34 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“They cleaned the outside” “Clean and great facilities” “Decor was dingy and depressing”

Value

55/100
50 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Management was very apologetic and comped” “Excellent value for the price”

Breakfast

41/100
15 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Comfort

39/100
48 reviews

Room is acceptable, but beds are uncomfortable. Small rooms and bathrooms with shoddy A/C.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Room

31/100
95 reviews

Rooms are cramped and poorly-maintained with bad A/C. Small, decently clean rooms with bad beds and furniture.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Good to know

  • Poor access to parking

    “No street parking” “No self parking is available”

  • Friendly service

    “Front desk staff apologized” “Friendly hosts”

  • Poor beds

    “Mattress is too soft” “Horrible nights sleep”

  • Poor bathroom

    “Tiny bath tub” “Clogged shower head”

Review highlights

Location

79/100
14 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

75/100
14 reviews

Friendly service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

67/100
5 reviews

Regular internet service.

“Included Internet” “Free wi fi” “No signal”

Pool

63/100
10 reviews

Ordinary pool.

“Excellent pool area” “Great rooftop pool and bar” “Pool and lobby were very nice”

Amenities

56/100
8 reviews

Average hotel building.

“They cleaned the outside” “Clean and great facilities” “Carpets were very thin”

Vibe

56/100
10 reviews

Decent vibe.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Value

52/100
6 reviews

Fairly good value for money.

“Overall not worth the price” “Great prices” “Management was very apologetic and comped”

Room

50/100
28 reviews

Rooms, bathrooms and beds are inadequate. Average sized rooms.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

49/100
16 reviews

Room sizes are okay, but uncomfortable with below average beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Breakfast

36/100
6 reviews

Bad breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 60% by couples, with a score of 70

Good to know

  • Room is all right

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Great location

    “Across the street Ralphs market” “Great place to park”

  • Poor access to parking

    “No street parking” “No self parking is available”

Review highlights

Location

78/100
8 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

74/100
6 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

67/100
5 reviews

Regular internet service.

“Free wi fi” “Good internet connection” “Free wifi”

Vibe

56/100
5 reviews

Decent vibe.

“Very contemporary & welcoming fun hotel” “Nice and modern style” “Modern boutique hotel”

Comfort

51/100
9 reviews

Comfortable.

“Tiny bath tub” “Dirty sheets” “Bed sheets were not soft”

Room

50/100
17 reviews

Room is all right.

“Chipped tiles in the bath/shower” “Soiled towels in our room” “Stained bed sheets”

Review highlights

Location

80/100
10 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Room

51/100
8 reviews

Room is all right.

“Chipped tiles in the bath/shower” “Soiled towels in our room” “Stained bed sheets”

Ranked top 36% by couples, with a score of 76

Good to know

  • Great location

    “Across the street Ralphs market” “Great place to park”

Review highlights

Location

78/100
8 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Room

50/100
5 reviews

Room is all right.

“Excellent toiletries” “Chipped tiles in the bath/shower” “Soiled towels in our room”

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Expensive parking

    “Expensive car parking” “High priced hotel parking”

  • Good accessibility by car

    “Shuttle was terrific” “Excellent shuttle service”

  • Poor access to parking

    “No street parking” “No self parking is available”

Review highlights

Location

81/100
73 reviews

Great location near lots of shopping. Accessible by car, but parking is awful and costly. Good access to airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

77/100
48 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

65/100
10 reviews

Regular internet service.

“Included Internet” “Free wi fi” “Internet doesn't work”

Pool

64/100
14 reviews

Ordinary pool.

“Excellent pool area” “Great rooftop pool and bar” “Pool was dirty as well”

Value

56/100
42 reviews

Fairly good value for money. Expensive breakfast.

“Overall not worth the price” “Amazing price” “Management was very apologetic and comped”

Room

54/100
52 reviews

Relatively new and tidy rooms of average size. Views are great but rooms are poorly-maintained and bathroom is substandard. Old, uncomfortable furniture and beds.

“Excellent toiletries” “Chipped tiles in the bath/shower” “Soiled towels in our room”

Comfort

51/100
32 reviews

Somewhat comfortable and acceptably sized rooms. Noisy rooms and bad beds.

“Tiny bath tub” “Broken AC” “Stained bed sheets”

Breakfast

38/100
14 reviews

Overpriced, subpar breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 49% by couples, with a score of 69

Good to know

  • Poor access to parking

    “No street parking” “No self parking is available”

  • Bad breakfast

    “Wasn't great watery eggs” “Overpriced breakfast buffet”

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Poor hotel buildings

    “Creepy apartment complex” “Broken desk lamp”

Review highlights

Location

80/100
28 reviews

Great location near the airport. Expensive, terrible parking.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

75/100
23 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

65/100
6 reviews

Regular internet service.

“Free internet” “Poor wifi” “Free wifi”

Value

58/100
15 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

48/100
25 reviews

Rooms, bathrooms and beds are inadequate. Fine room size and cleanliness.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

47/100
15 reviews

Uncomfortable, noisy, average sized rooms with bad beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Breakfast

39/100
6 reviews

Bad breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 80% by solo travelers, with a score of 71

Good to know

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Great location

    “Across the street Ralphs market” “Great place to park”

Review highlights

Location

81/100
5 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

76/100
6 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Good to know

  • Friendly service

    “Front desk staff apologized” “Friendly hosts”

  • Hotel is outdated

    “Old apartment complex” “Old building”

Review highlights

Location

81/100
11 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

76/100
13 reviews

Friendly service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

WiFi

69/100
5 reviews

Regular internet service.

“Free wi-fi” “Free internet” “Internet doesn't work”

Vibe

59/100
5 reviews

Decent vibe. Hotel is outdated.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Value

57/100
12 reviews

Fairly good value for money.

“Overall not worth the price” “Great prices” “Management was very apologetic and comped”

Comfort

52/100
12 reviews

Rooms are of average size, not too noisy, and comfortable enough.

“Tiny bath tub” “Broken AC” “Bathrooms are tiny”

Room

50/100
16 reviews

Bad rooms but moderately-sized.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Ranked top 79% by couples, with a score of 64

Good to know

  • Room is all right

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

Review highlights

Service

76/100
5 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Comfort

54/100
5 reviews

Comfortable.

“Tiny bath tub” “Broken AC” “Dirty sheets”

Room

52/100
5 reviews

Room is all right.

“Chipped tiles in the bath/shower” “Soiled towels in our room” “Stains on my sheets”

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

Review highlights

Location

83/100
17 reviews

Great location near the airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

77/100
8 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Pool

73/100
9 reviews

Great pool.

“Excellent pool area” “Pool and patio area are awesome” “Great rooftop pool and bar”

Cleanliness

64/100
6 reviews

Clean.

“They cleaned the outside” “Clean and great facilities” “Clean everything”

Value

60/100
7 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Great prices”

Room

49/100
7 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Ranked top 57% by couples, with a score of 72

Good to know

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Great location

    “Across the street Ralphs market” “Great place to park”

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

Review highlights

Location

83/100
6 reviews

Great location near the airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

76/100
5 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Comfort

54/100
4 reviews

Comfortable.

“Tiny bath tub” “Broken AC” “Stains on my sheets”

Room

50/100
5 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Good to know

  • Great shopping

    “Across the street Ralphs market” “Farms supermarket a 5 minute walk away”

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Free internet

    “Free wi-fi” “Free wi fi”

  • Small rooms

    “Tiny bath tub” “Shower is tiny”

Review highlights

Location

80/100
30 reviews

Great location near lots of shopping. Deficient parking, but near the airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

71/100
19 reviews

Average reception, but good overall service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Food

68/100
6 reviews

Food is all right.

“Dated pool restaurant” “Bacon that was still undercooked” “Lovely dinner”

WiFi

67/100
5 reviews

WiFi is good value.

“Free wi-fi” “Free internet” “Wifi didn't work”

Value

60/100
15 reviews

Fairly good value for money. Free internet.

“Overall not worth the price” “Great price” “Management was very apologetic and comped”

Amenities

54/100
11 reviews

Average hotel building.

“They cleaned the outside” “Modern facilities” “Quiet environment”

Room

47/100
23 reviews

Small rooms with poor beds.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

46/100
11 reviews

Uncomfortable, cramped rooms, with poor beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Breakfast

36/100
4 reviews

Bad breakfast.

“Wasn't great watery eggs” “Overpriced breakfast buffet” “Staff at breakfast was horrible”

Ranked top 86% by couples, with a score of 66

Good to know

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Great location

    “Across the street Ralphs market” “Great place to park”

  • Small rooms

    “Tiny bath tub” “Shower is tiny”

Review highlights

Location

79/100
9 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

68/100
6 reviews

Service is adequate.

“Front desk staff apologized” “Friendly hosts” “Fantastic front desk attendant”

Vibe

57/100
5 reviews

Decent vibe.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Value

54/100
6 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

43/100
8 reviews

Small rooms.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

43/100
5 reviews

Small and uncomfortable rooms.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Good to know

  • Old facilities

    “Older property” “Old apartment complex”

  • Hotel is outdated

    “Old apartment complex” “Old building”

  • Good accessibility by car

    “Shuttle was terrific” “Excellent shuttle service”

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

Review highlights

Location

85/100
21 reviews

Great location near the airport. Easy car access but inadequate parking.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

73/100
10 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Value

61/100
10 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Vibe

54/100
13 reviews

Decent vibe. Hotel is outdated.

“Very contemporary & welcoming fun hotel” “Modern boutique hotel” “This trendy hotel is fun”

Room

51/100
10 reviews

Relatively new rooms.

“Chipped tiles in the bath/shower” “Soiled towels in our room” “Stained bed sheets”

Amenities

46/100
5 reviews

Old facilities.

“Creepy apartment complex” “Broken desk lamp” “Decor was dingy and depressing”

Comfort

46/100
2 reviews

Uncomfortable.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Good to know

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Expensive parking

    “Expensive car parking” “High priced hotel parking”

  • Poor access to parking

    “No street parking” “No self parking is available”

  • Poor beds

    “Mattress is too soft” “Horrible nights sleep”

Review highlights

Location

81/100
27 reviews

Great location near the airport. Expensive, terrible parking.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

75/100
16 reviews

Friendly service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Vibe

60/100
11 reviews

Decent vibe. Relatively modern hotel.

“Very contemporary & welcoming fun hotel” “Nice and modern style” “Modern boutique hotel”

Amenities

59/100
8 reviews

Average hotel building.

“They cleaned the outside” “Modern facilities” “Broken desk lamp”

Value

52/100
17 reviews

Fairly good value for money.

“Overall not worth the price” “Price and staff was awesome” “Management was very apologetic and comped”

Room

49/100
25 reviews

Bad rooms with subpar beds. Rooms are decent-sized but a little outdated.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Comfort

46/100
13 reviews

Room sizes are okay, but uncomfortable with below average beds.

“Tiny bath tub” “Horrible nights sleep” “Stained bed sheets”

Ranked top 44% by couples, with a score of 73

Good to know

  • Fantastic service

    “Front desk staff apologized” “Friendly hosts”

  • Good access to airport

    “Convenient to air port” “Convenient to airport”

  • Great location

    “Across the street Ralphs market” “Great place to park”

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

Review highlights

Location

83/100
13 reviews

Great location near the airport.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Service

77/100
5 reviews

Fantastic service.

“Front desk staff apologized” “Friendly hosts” “Hotel staff were fantastic”

Value

57/100
6 reviews

Fairly good value for money.

“Excellent price” “Overall not worth the price” “Management was very apologetic and comped”

Room

46/100
8 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Ranked top 68% by families, with a score of 74

Good to know

  • Room is not nice

    “Chipped tiles in the bath/shower” “Horrible nights sleep”

  • Great location

    “Across the street Ralphs market” “Great place to park”

Review highlights

Location

76/100
5 reviews

Great location.

“Across the street Ralphs market” “Great place to park” “Location is excellent”

Room

47/100
6 reviews

Room is not nice.

“Chipped tiles in the bath/shower” “Horrible nights sleep” “Soiled towels in our room”

Review Semantics by TrustYou

Customer Reviews of Custom Hotel

3.5 out of 5. Based on 1262 guest reviews , Average

Property Description

A sleek, classically modern boutique hotel at the gateway to Los Angeles Comfortable, fun and whimsical, stylish yet modestly priced, Custom is an international boutique hotel in Los Angeles that thrives off the energy and atmosphere of its local environs,providing hotel guests a uniquely L.A. lifestyle experience. Our hotel is located minutes from LAX (Los Angeles International Airport). A short drive from Marina del Rey, Manhattan Beach, Venice, Santa Monica and Malibu, the hotel is conveniently situated near the 10, 405 and 105 freeways, allowing easy access to nearby businesses and leisure destinations within the general Los Angeles area and Southern California. Custom Hotel offers a stylish and innovative perspective to overnight stays. Situated high on a hill on Lincoln Boulevard, our 250 guest rooms and suites offer some of the city's most stunning panoramic views of the Pacific Ocean, Malibu, Hollywood and Downtown Los Angeles. The hotel features express check-in, an on-the-go breakfast bar, Deck 33 restaurant, heated outdoor pool, stadium sundeck, Deck 33 pool bar and grill, poolside cabanas, fire pit and lounge. Whether you're here on an overnight layover for a short business trip, starting a journey north up the Pacific Coast Highway to explore the California coastline, on a few days' sojourn to attend one of the city’s many international film and entertainment conventions, or on an extended Los Angeles vacation, Custom Hotel speaks to a lifestyle choice for people to whom personal style and a sense of design are essential to the way they define themselves. Hotel Features: Newly designed hotel tower with twelve floors 250 stylish and custom-decorated rooms and suites Flat-screen LCD TV's Stereos with iPod docking stations Complimentary high-speed Internet access Percale Italian linens and Egyptian cotton bath towels Receptions and Special Events space for up to 400 people 900 square foot conference rooms for meetings and events for up to 75 people Four intimate meeting rooms for break-out sessions and other small gatherings up to 20 Deck 33, a bi-level pool bar and grill featuring 4 private poolside cabanas Heated pool, stadium sundeck, outdoor fire pit, vintage video games Semi-private dining room and outdoor terrace On-the-go breakfast bar Business center Fitness rooms All rooms and suites are smoke-free

Details / Other Expenses

Check In: 3:00 pm
Check Out: 12:00 noon
Year of Last Renovation: 2011
Floors: 12
Rooms: 250
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 250
Handicap Rooms: 2
Suites: 8
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 7 View Spaces
Meeting Space: 4000 sq. feet
Banquet Space: Holds 75 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:30 pm - 11:00 pm
Pool Info:
Our Heated Pool is open until 10:00PM, Fire Pit and Cabanas are available for use as well.
Policies / Expenses
Cancellation:
24 Hours Prior to arrival - Individual 60 days prior to arrival based on contract terms may change- Group
Nightly Parking: 27
Typical Group Deposit: 25%
Total Taxes: 15.57%
Total Misc Fees: $0.07 USD
(mandatory resort fees/taxes)
State Tax: 0.07% (CA Tourism Assestment TAX)
Occupancy Tax: 15.05%
City Tax: 0.07%
Country Tax: 0.07%
Food and Beverage Tax: 9.00%
Audio Visual Tax: 9.00%
Parking Fee: 27.00 Per Night
Porterage Fee: 6.00 Per Person (Optional)
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day (Complimentary)
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%
Banquet Bartender Fees: 150.00 Per Person
Chef Attendant Fees: 125.00 Per Night
Avg. Buffet Breakfast Cost: 13.95 Per Person
Avg. Buffet Lunch Cost: 30.00 Per Person
Avg. Boxed Lunch Cost: 25.00 Per Person
Avg. Plated Dinner Cost: 45.00 Per Person (range from $25 - $40)
Avg. Buffet Dinner Cost: 45.00 Per Person (range from $45 - $55)
Morning Break Cost: 10.00 Per Person
Afternoon Break Cost: 10.00 Per Person
Banquet Gallon of Coffee: 60.00 Per Item
Banquet Soda: 4.00 Per Item
Banquet Bottled Water: 4.00 Per Item

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Los Angeles International Airport- LAX located 1.5 miles from the hotel. Hotel provides luxury transportation to and from LAX on demand. Contact hotel directly for details. Taxi cost approx $15 each way.

Local Shuttle Info: Complimentary Luxury Shuttle to and from LAX airport Hours of operations: 5am-2am daily We are located 1.5 miles from LAX

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Full Breakfast buffet at $13.95 per person plus tax and tip

Seasonality and Projections at Custom Hotel

Rate fluctuations of Custom Hotel

The chart above shows fluctuations of prices for both group/meeting quotes and the best individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 46.1% in the month of July 2014 and the highest average individual rate is $240 in the month of July 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Custom Hotel in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Custom Hotel

Below are the meeting, banquet, conference and event spaces at Custom Hotel.

Feel free to use the Custom Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Los Angeles event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Jetstream 47 x 19 x 8 900 60/60 40 32 24 16 20 6/5 60 75 75
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Jetstream

Room Type:
General Meeting Room
Total Size:
900 Sq. Feet
Dimensions:
47 x 19 x 8 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Photo of Jetstream
Altitude 14 x 14 x 8 274 --/-- -- -- -- -- 12 --/-- -- -- --
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Altitude

Room Type:
Boardroom
Total Size:
274 Sq. Feet
Dimensions:
14 x 14 x 8 Ft.
Floor Level:
9
Power Outlets:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Photo of Altitude
Supersonic 14 x 13 x 8 190 16/-- 10 8 -- 8 8 --/-- 10 10 10
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Supersonic

Room Type:
General Meeting Room
Total Size:
190 Sq. Feet
Dimensions:
14 x 13 x 8 Ft.
Floor Level:
10
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Photo of Supersonic
Mile High 14 x 35 x 8 853 32/-- 20 12 12 10 12 --/-- 20 30 30
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Mile High

Room Type:
General Meeting Room
Total Size:
853 Sq. Feet
Dimensions:
14 x 35 x 8 Ft.
Floor Level:
12
Power Outlets:
4
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Mile High Meeting Space Thumbnail 1
Mile High Meeting Space Thumbnail 2
Photo of Mile High
Axis Gallery 14 x 14 x 8 274 --/20 10 8 12 10 12 --/-- 15 20 20
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Axis Gallery

Room Type:
General Meeting Room
Total Size:
274 Sq. Feet
Dimensions:
14 x 14 x 8 Ft.
Floor Level:
8
Power Outlets:
3
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Subsonic 14 x 13 x 8 190 16/20 10 8 -- 10 12 --/-- 12 15 15
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Subsonic

Subsonic is appropriate for small, intimate meetings or can be utilized as a breakout room for large meetings that take place in the Jetstream.
Room Type:
General Meeting Room
Total Size:
190 Sq. Feet
Dimensions:
14 x 13 x 8 Ft.
Floor Level:
2
Power Outlets:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
There may be some flexibility depending on set up needs.
Photo of Subsonic

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