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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 1767 guest reviews
- Our hotel comes with an outdoor pool
- Avg. Group Discount of 8.8%!
- Fitness center on property
- Hotel has 150 rooms
- Hotel has 6 floors
- Hotel has 28 suites
- Check in time: 3:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate Suite 1 King Bed - Free WiFi Sofa Bed Refrigerator Must Show AAA ID At Check in
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Accessible Sofa Bed Must Show AAA ID At Check in
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Accessible Walk in Shower Must Show AAA ID At Check in
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed - Free WiFi Sofa Bed Refrigerator Must Show Govt ID At Check in
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed Accessible Sofa Bed Must Show Govt ID At Check in
Non-Smoking
Check RatesGovt Military Rate Suite 1 King Bed Accessible Walk in Shower Must Show Govt ID At Check in
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed - Free WiFi Sofa Bed Refrigerator
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Accessible Sofa Bed
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Accessible Walk in Shower
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Double Beds - Free WiFi Sofa Bed Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed 1 Bedroom Separate Living Area with Sofa Bed Refrigerator High Sp
Non-Smoking
Check RatesSuite 1 King Bed 1 Bedroom Separate Living Area with Sofa Bed Refrigerator High Speed Internet Acces
Non-Smoking
Check RatesSuite 1 King Bed Deluxe Room Sofa Bed Refrigerator High Speed Internet Accessible
Non-Smoking
Check RatesSuite 1 King Bed Premium Room High Speed Internet Accessible Sofa Bed Refrigerator
Non-Smoking
Check RatesSuite 2 Double Beds Premium Room High Speed Internet Accessible Sofa Bed Refrigerator
Non-Smoking
Local Attractions
Navy Pier - 1 mile Shedd Aquarium - 1.5 mile Field Museum - 1.5 mile Adler Planetarium - 1.5 mile American Girl Place - 1 mile The Art Institute - 1 mile Michigan Ave./Magnificent Mile - .5 miles Hard Rock Café - .5 block Rainforest Café - .5 block John Hancock Tower - 1 mile Willis Tower (Formerly Sears Tower) - 1 mile Water Tower Place -1 mile United Center - 3 miles Wrigley Field - 5 miles Museum of Science & Industry - 5 miles Lincoln Park Zoo - 2 miles
Map Location of Best Western River North Hotel
Our Hotel Planner Expert Reviews of Best Western River North Hotel
Our expert hotel planners periodically visit and review the hotels we represent in person."Great Location at a Great Price!"
Overall Score5.0/ 5
The Best Western is located downtown in the heart of the River North neighborhood, within walking distance to the hottest restaurants, bars and nightlife that Chicago offers! I noticed right away that all of their rooms smell extremely fresh as soon as you walk in the room and all of the furniture and carpeting is modern and updated. They have a nice, clean indoor pool, a fitness center and a rooftop sundeck that is perfect for relaxing in the summer! They include complimentary wifi. They also have an Restaurant and Lounge! The sales manager Veronica Casales is very professional, friendly and accommodating! I would highly recommend this hotel to anyone!
Candice C, a local HotelPlanner Chicago expert from 
10-Jan-2019 Verified Review 
Verified Reviews of Best Western River North Hotel
Below are the verified reviews from guests that we have booked recently: "Staff and concierge where the best ever experienced!"
Overall Score5.0/ 5
Staff unreal good!!! Staff and concierge where the best ever experienced!
Steven B. (Individual traveler, booked 1 room), from
24-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sat Apr 23 2022 at a $199.99 average nightly rate. "Very accommodating. Staff very kind."
Overall Score4.0/ 5
Late check in due to flight change. Very understanding when late check out was requested.
Ellen B. (Individual traveler, booked 1 room), from
24-Mar-2022 Verified Review, stayed from Mon Mar 21 to Tue Mar 22 2022 at a $140.99 average nightly rate. "Very clean, safe, quiet, great location."
Overall Score4.0/ 5
Well located properly with great attention to cleanliness; friendly staff. Anthony kept the cars arranged to accommodate all guests; kept the parking chaos free, so friendly and helpful. Will stay here again!
Cecilia P. (Individual traveler, booked 1 room), from
27-Feb-2022 Verified Review, stayed from Fri Feb 25 to Sun Feb 27 2022 at a $140.99 average nightly rate. "Great Location"
Overall Score4.0/ 5
Hotel is clean and staff is very nice and helpful. Great location, about a mile walk from Union Station and minutes from the Red Line. The air conditioner in our room could use some work, very loud when it kicks on, other than that a very pleasant stay.
Susan R. (Group coordinator, booked 2 rooms), from
20-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $225.99 average nightly rate. "Best Western made Chicago more palatable."
Overall Score4.0/ 5
Rooms were clean and comfortable. No refrigerator. Pool area was nice. The staff were very helpful and professional.
Brian W. (Group coordinator, booked 2 rooms), from
18-Aug-2021 Verified Review, stayed from Sun Aug 15 to Mon Aug 16 2021 at a $185.99 average nightly rate. "Disappointed"
Overall Score2.0/ 5
The floor had an odd smell. The elevator was extremely slow and extremely hot. No ice maker on our floor. I expected much more for the price we paid.
Matt B. (Individual traveler, booked 1 room), from
06-Jul-2021 Verified Review, stayed from Mon Jul 05 to Tue Jul 06 2021 at a $141.99 average nightly rate. "Dissappoy"
Overall Score2.0/ 5
The floor had an odd smell. The elevator was extremely slow and extremely hot. No ice maker on our floor. I expected much more for the price we paid.
Matt B. (Individual traveler, booked 1 room), from
06-Jul-2021 Verified Review, stayed from Mon Jul 05 to Tue Jul 06 2021 at a $141.99 average nightly rate. "Bad"
Overall Score1.0/ 5
Been waiting on follow up.
Cynthia E. (Individual traveler, booked 1 room), from
02-Jul-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $157.99 average nightly rate. "Wonderful"
Overall Score4.0/ 5
NICE POOL.ROOM WAS CLEAN. GREAT SERVICE!
Holly H. (Individual traveler, booked 1 room), from
12-Jun-2021 Verified Review, stayed from Wed Jun 09 to Fri Jun 11 2021 at a $143.49 average nightly rate. "Not Good"
Overall Score2.0/ 5
Not clean, guests weren't wearing masks, smelled like marijuana strongly in the hallway, walls are very thin, I was not informed on all the additional charges there would be until I was made to pay them.
Sevana M. (Individual traveler, booked 1 room), from
06-May-2021 Verified Review, stayed from Tue May 04 to Thu May 06 2021 at a $95.92 average nightly rate. "Nice"
Overall Score4.0/ 5
Loveit
Leroy G. (Individual traveler, booked 1 room), from
10-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $109.00 average nightly rate. "Reservation cancelled month ago. Never stayed here."
Overall Score4.0/ 5
Reservation cancelled. Never stayed here.
Peter C. (Individual traveler, booked 1 room), from
06-Apr-2020 Verified Review, stayed from Thu Apr 02 to Mon Apr 06 2020 at a $136.35 average nightly rate. "Great Experience"
Overall Score5.0/ 5
Great price, clean and modern room. Fast room service.
Julaine B. (Individual traveler, booked 1 room), from
08-Jan-2020 Verified Review, stayed from Sat Jan 04 to Sun Jan 05 2020 at a $89.07 average nightly rate. "Clean and Friendly"
Overall Score3.0/ 5
Hotel was okay. Free parking was a huge plus. Only complaint I had was shower didn't have much hot water or pressure. Also just coffee complimentary for guests.
Aaron R. (Individual traveler, booked 1 room), from
09-Mar-2014 Verified Review Property Description
The newly renovated Best Western Chicago Downtown-River North is ideally located within minutes of McCormick Place Convention Center, O'Hare International Airport, Navy Pier, Wrigley Field, Soldiers Field, Magnificent Mile, Millennium Park, Grant Park (home to Lollapalooza), Buckingham Fountain, University of Chicago, Chicago Midway Airport Northwestern Memorial Hospital, I90 and I290. Set in the historic River North area, the Best Western River North Chicago will exceed your expectations with superior services and accommodations. Guests enjoy spectacular views of Downtown Chicago from our Rooftop Sundeck, indoor pool, fitness center with state-of-the-art equipment, free WiFi, refrigerators, coffeemakers, spacious work areas, premium cable television and on-site parking. 2021 TripAdvisor Certificate of Excellence recipient. Unique amenities include indoor heated pool, rooftop terrace, fitness room, on site parking (fee) and a full service restaurant and bar. Choose the Best Western River North, and also enjoy:*Best Priced On-Site, Valet Parking in Downtown *Free Wireless Internet Access*Great Location for Business or Pleasure*Indoor Pool, Fitness Center, Rooftop Sundeck*Room Service/Onsite Restaurant & Lounge, Pizzeria Ora*Hundreds of options for Shopping, Dining and Entertainment within Walking Distance
Green Sustainability
Linen reuse program
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2018 |
| Floors: | 6 |
| Rooms: | 150 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 150 |
| Handicap Rooms: | 6 |
| Suites: | 28 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 0 sq. feet |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:30am-2am |
| FEMA Approved: | Yes |
| Pool Info: Indoor heated rooftop pool open from 10 AM - 10 PM daily. Towels are provided at the pool. Adjacent to the rooftop indoor pool you'll find an outdoor sun terrace offering sweeping views of the Chicago skyline. | |
| Ownership: | BW River North Hotel LLC |
Policies / Expenses
| Cancellation: 24 hours in advance of arrival date | |
| Nightly Parking: | $25 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 17.40% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 0.00% |
| Occupancy Tax: | 12.90% |
| City Tax: | 4.50% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 25.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 4.00 Per Person |
| Gym Fee: | 0.00 Per Day |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Avg. Plated Breakfast Cost: | 10.00 Per Person |
| Avg. Plated Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Breakfast in room
- Central location
- Complimentary newspaper
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Radio in room
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Terrace
- Valet Parking
- Voicemail
Airport & Shuttle Information
Discount airport shuttle available to/from Midway and O'Hare Airports. Please call for details.
Local Shuttle Info: Catch the train direct from the airport for a fee of $5.00. Walk a block to the hotel. Uber Rates approximately $25 for Midway Airport $25.00 and O'Hare Airport $40.00 one way.
Breakfast Information
Hotel does not provide a complimentary breakfast. Hot cooked to order breakfast with many options available in the hotel restaurant. Typical cost around $7.00 per person. Group rates available with breakfast included.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Standard car parking onsite for $49 per day, per car. One car per guest room allowed. No bus parking.
Internet / WiFI
Complimentary high-speed wireless internet access throughout the hotel.
Cleaning Policies
Based upon guidance provided by the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency (EPA) the We Care Clean program addresses everything from guest room and common area cleanliness, to streamlined processes that minimize contact between guests and associates while maintaining the customer service you expect from a Best Western-branded hotel.When you next stay with us, there will be some changes you can clearly see, such as the installation of social distancing floor decals; while others, you can rest assured are taking place behind the scenes, such as the enforcement of heightened and comprehensive cleanliness standards. The We Care Clean program addresses five key areas in our hotels:Front Desk and Lobby, Guestrooms, Food and Beverage, Public Amenities and Hotel Staff.
About Best Western International
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Seasonality and Projections at Best Western River North Hotel
The chart above shows fluctuations of prices for both group/meeting quotes and the best individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 13.8% in the month of June 2020 and the highest average individual rate is $284 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western River North Hotel in a month when rates are lower.
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FAQs about Best Western River North Hotel
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western River North Hotel have?
There are 150 sleeping rooms in the hotel.
What kind of breakfast is at Best Western River North Hotel?
Hotel does not provide a complimentary breakfast. Hot cooked to order breakfast with many options available in the hotel restaurant. Typical cost around $7.00 per person. Group rates available with breakfast included.
What parking is available at Best Western River North Hotel?
Standard car parking onsite for $49 per day, per car. One car per guest room allowed. No bus parking. Great parking, according to 76%.
How much does internet cost?
Complimentary high-speed wireless internet access throughout the hotel.
Can I get a AAA rate at Best Western River North Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed - Free WiFi Must Show AAA ID At Check in
Can I get a Senior or AARP rate at Best Western River North Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed - Free WiFi
Is there a gym at Best Western River North Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Best Western River North Hotel?
Yes. Room service is perfect. Most guests were happy with the room service.
Is there shopping nearby?
Yes. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WIFI Free. Average wifi quality. About half of guests thought the wifi quality was ok.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a pool at Best Western River North Hotel?
Yes, there is a pool on-site at the property. Indoor heated rooftop pool open from 10 AM - 10 PM daily. Towels are provided at the pool. Adjacent to the rooftop indoor pool you'll find an outdoor sun terrace offering sweeping views of the Chicago skyline..
Can I get a group rate at Best Western River North Hotel?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 8.8%.
Testimonials:
"I thought it was a wonderful experience and a great way to find good hotels at great prices." Y.C. - Atlanta, GA
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