FAIRMONT EMPRESS

721 Government St., Victoria, BC V8W1W5 Canada (CAN)
4.0 Star Downtown Hotel
48.42202-123.36852
Check availability
Very Good
4.0/5

Based on 3626 guest reviews

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  • Includes an indoor swimming pool
  • Shuttle from airport available
  • The Avg. Group Discount is 23.3%!
  • Gym / Fitness Center Available
  • Hotel has 464 rooms
  • Check out time: 11:00 AM
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • Hotel has 7 meeting rooms

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Room Types

Check Rates1 Bedroom Suite 1 King Bed
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room 1 King Bed
Non-Smoking
Check RatesDeluxe Room 1 Queen Bed
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds City View
Non-Smoking
Check RatesDeluxe Room 2 Queen Beds Harbor View
Non-Smoking
Check RatesExecutive Suite 1 King Bed
Non-Smoking
Check RatesFairmont Gold 1 Bedroom Suite 1 Queen Bed Harbor View
Non-Smoking
Check RatesFairmont Gold 1 King Bed
Non-Smoking
Check RatesFairmont Gold 1 King Bed Harbor View
Non-Smoking
Check RatesFairmont Gold 1 King Bed Harbor View Spacious Room
Non-Smoking
Check RatesFairmont Gold 1 King Bed Spacious Room
Non-Smoking
Check RatesFairmont Gold 2 Queen Beds Spacious Room
Non-Smoking
Check RatesFairmont Gold Room 1 King Bed Concierge Service Harbor View Newly Renovated
Non-Smoking
Check RatesFairmont Gold Suite 1 Bedroom
Non-Smoking
Check RatesFairmont Luxury Room
Non-Smoking
Check RatesFairmont Room
Non-Smoking
Check RatesFairmont Room 1 King Bed
Non-Smoking
Check RatesFairmont Room 1 King Bed Harbor View
Non-Smoking
Check RatesFairmont Room 1 Queen Bed
Non-Smoking
Check RatesFairmont Room 2 Double Beds
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite 1 King Bed
Non-Smoking
Check RatesSignature Room 1 King Bed
Non-Smoking
Check RatesSignature Suite 1 Bedroom 1 King Bed Harbor View
Non-Smoking

Local Attractions

Butchart Gardens, Royal BC Museum, Craigdarroch and Hatley Castles, Winery Tours, Whale Watching, Kayaking, etc.

Verified Reviews of Fairmont Empress

Below are the verified reviews from guests that we have booked recently:
"Wonderful! They bent over backwards to help our school group have a great experience."
Overall Score4.0/ 5
The reason for the 4 and not a 5 are two reasons: 1. they had a few other guests in the corridors our (high school) students were in, so the those guests had to put up with our noise or moved rooms. 2. the windows were single pane and old (in keeping with the hotels charms), but it made street side rooms a little noisy from cars passing every once in awhile (little or no night life though).
(Meeting planner, booked 34 rooms), from US flag
22-Apr-2014 Verified Review, stayed from Thu Apr 10 to Fri Apr 11 2014 at a C$129.00 group rate.
"Fantastic, close to all and easy access with great staff."
Overall Score5.0/ 5
10 out of 10
(Group coordinator, booked 20 rooms), from US flag
18-Mar-2014 Verified Review, stayed from Fri Mar 14 to Sun Mar 16 2014 at a C$109.00 group rate.

Customer Reviews of Fairmont Empress

4.0 out of 5. Based on 3626 guest reviews, Very Good

Property Description

Crowned one of the Best Places to Stay in the World by Conde Nast Traveler Magazine, Fairmont Empress has been inspiring romance, creating memories and celebrating tradition since 1908. We are adjoined to the 40,000 sq ft Victoria Conference Centre with 2 levels of versatile state-of-the-art meeting space. The Fairmont Empress handles all of the food & beverage and banquet service at the Conference Centre.While golfing and gardening have become a way of live on Vancouver Ilsand, world-class attractions, museaums, galleries, shopping, vineyards and gourmet cuisine also delight visitors. Victoria's sparkling Inner Harbor is alive with outdoor cafes, blooming lamppoists and coorful Victorian architecture, while the wild beauty of the Pacific coast and adventure of the great outdoors lie right at our doorstep.Timeless and new. Casual and opulent. Leisurely and adventurous. In the heart of this idyllic setting, the world-famous Fairmont Empress awaits you.

Green Sustainability

Fairmont Hotels & Resorts was founded on an enduring connection to the land and communities where we do business. In 1990, our Canadian hotels pioneered the Green Partnership program—a comprehensive commitment to minimizing our hotels’ impact on the planet, which was accompanied by a guidebook on sustainable best practices in the lodging industry. This green philosophy has grown to become a core value of our company.The Fairmont Green Partnership program allows our eco-friendly hotels to meet and exceed guest expectations of operational sustainability. It focuses on improvements in waste management, sustainability, and energy and water conservation at our properties, and innovative community outreach programs involving local groups and partnerships.Through operational improvements, environmental benefits are realized, often through reduced utilities consumption and best practices. Our green resorts' sustainability efforts encompass everything from recycling and organic waste diversion in the hotel’s kitchens to retrofitting energy-efficient lighting. They also include such activities as redistribution of household goods and food to those in need, purchasing green power and employing sustainable energy technology.Our joint hotel and community projects—known as Eco-Innovation signature projects—are designed to concentrate our efforts to “think globally and act locally.” These projects offer unique travel experiences that encourage guest interaction and learning; examples include clean air awareness in California, coral reef protection in Hawaii, and international efforts in the conservation of endangered species, such as North Atlantic right whales, peregrine falcons and sea turtles. We are also involved in efforts to address deforestation and river conservation, as well as green space and trail development.Fairmont also believes in sharing the stewardship message. We continue to work with partners and associations such as the United States Environmental Protection Agency (ENERGY STAR® program), the Hotel Association of Canada (Green Key Eco-Rating Program) and the Pembina Institute for Appropriate Development. Most recently, Fairmont has joined the World Heritage Alliance, an industry-leading initiative that was jointly formed by Expedia® and the United Nations Foundation to promote sustainable tourism and awareness of World Heritage sites and communities. Beyond highlighting our commitment to the environment, these affiliations help promote unique Fairmont eco-experiences and share Fairmont’s vision as we strive towards sustainable tourism and responsible travel practices.

Details / Other Expenses

Check In:4:00 PM
Check Out:11:00 AM
Year of Last Renovation:2017
Floors:8
Rooms:464
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:464
Handicap Rooms:5
Suites:35
Room Windows:Windows Do Open
Cleaning Frequency:Weekly
Meeting Rooms:7 View Spaces
Meeting Space:15235 sq. feet
Banquet Space:Holds 320 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:11:30am-10pm
Pool Info:
•Indoor heated swimming pool open 5:00am - 1:00am •Indoor whirlpool •Children's wading pool •Saunas (two) •Men's and women's change rooms 24 hour Fitness Center with:-Rowing machines -Stair climber -Elliptical trainer -Stationary bikes -Treadmills-Free weights
Policies / Expenses
Cancellation:
Individual: 48 hrs prior ; Group: 30 days prior
Nightly Parking:$30.
Typical Group Deposit:25% depends
Total Taxes:14.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax:16.00%
Occupancy Tax: 1.00%
Audio Visual Tax: 1.00%
Parking Fee:30.00 Per Night
Porterage Fee: 7.50 Per Item
Additional Person Fee:30.00 Per Person
Rooms Wireless Internet Fee:15.95 Per Day
Rooms Wired Internet Fee:15.95 Per Day

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$25 pet fee charge daily.


  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Victoria International Airport is 25 minutes from the hotel; Airporter Shuttle Service departs every 20 minutes & cost is $13. CAD each way; Taxi approx. $35. one way.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Breakfast is not included in room rates, please join us in Q at the Empress for breakfast a la carte.

Internet / WiFI

Internet in guestrooms is $15.95 per day

About Fairmont Hotels

  • Offer a wide range of properties from historic hotels, elegant resorts, and modern city centered locations
  • The Fairmont President's Club is a guest recognition program where members can get special benefits such as free high-speed internet service, Fairmont fit athletic wear, use of golfclubs in certain locations, a members-only reservation line making it faster and easier to check-in/check-out, and other exclusive offers. The best part of the program is that its free to join
  • Fairmont also has a Green Partnership Program helping to reduce the amount of energy, water, and waste used
  • Luxury amenities at these propertiesinclude the Willow Stream Spas, to unwind and relax, golf and ski resorts for sport enthusiasts, specialized cocktails, and wonderful boardroom and meeting space facilities

The Fairmont Hotels highlights above are subject to change without notice.

Previously known as:
The Fairmont Empress

Meeting Rooms and Banquet Rooms at Fairmont Empress

Below are the meeting, banquet, conference and event spaces at Fairmont Empress.

Feel free to use the Fairmont Empress meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Victoria event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Crystal Ballroom 96 x 48 x 22 4560320/32014420070707029/23450500500
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Crystal Ballroom

The Crystal Ballroom is the premier ballroom in Victoria! Adorned with crystal chandeliers, beautiful wall tapestry and floor to ceiling mirrors, this multi-functional room is perfect for banquets or meetings alike. A new Bose sound system offers high quality sound and iPod docking capabilities. The adjacent Palm Court provides a welcoming pre-function space with Italian marble flooring and a stain-glass dome ceiling.
Room Type:
Ballroom
Total Size:
4560 Sq. Mi
Dimensions:
96 x 48 x 22 Ft.
Floor Level:
Ground Level
Power Outlets:
20
Columns:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$1600.00 CAD
Full Day Rental:
C$2500.00 CAD
Evening Rental:
C$1600.00 CAD
24 Hr. Hold Rental:
C$4000.00 CAD
All meeting room rental fees are flexible and negotiable.
Photo of Crystal Ballroom
Palm Court 49 x 44 x 23 2156--/--8045----4013/11150200--
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Palm Court

Room Type:
General Meeting Room
Total Size:
2156 Sq. Mi
Dimensions:
49 x 44 x 23 Ft.
Floor Level:
2
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$1000.00 CAD
Full Day Rental:
C$1400.00 CAD
Evening Rental:
C$1000.00 CAD
24 Hr. Hold Rental:
C$1500.00 CAD
All meeting room rental fees are flexible and negotiable.
Palm Court Meeting Space Thumbnail 1
Palm Court Meeting Space Thumbnail 2
Photo of Palm Court
Ivy Ballroom 65 x 55 x 18 3542300/--9060403040--/--140300--
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Ivy Ballroom

Beautifully renovated to reflect a modern West Coast theme, yet upholding the wonderful history of this space; The Ivy Ballroom is unrivaled for your next meeting or event. It offers natural light, a private outside entrance and garden space for pre-function events and a full state-of-the- art Bose sound system. Silent running fans and black out window blinds make The Ivy Ballroom a truly multi-functional space for your next meeting or presentation.
Room Type:
Ballroom
Total Size:
3542 Sq. Mi
Dimensions:
65 x 55 x 18 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
4
Windows:
8
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$1200.00 CAD
Full Day Rental:
C$2000.00 CAD
Evening Rental:
C$1200.00 CAD
24 Hr. Hold Rental:
C$3000.00 CAD
All meeting room rental fees are flexible and negotiable.
Ivy Ballroom Meeting Space Thumbnail 1
Ivy Ballroom Meeting Space Thumbnail 2
Ivy Ballroom Meeting Space Thumbnail 3
Photo of Ivy Ballroom
Balmoral 46 x 30 x 13 138080/--3045252525--/--70110--
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Balmoral

Room Type:
General Meeting Room
Total Size:
1380 Sq. Mi
Dimensions:
46 x 30 x 13 Ft.
Floor Level:
Ground Level
Windows:
2
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
Yes
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$600.00 CAD
Full Day Rental:
C$900.00 CAD
Evening Rental:
C$600.00 CAD
24 Hr. Hold Rental:
C$1100.00 CAD
All meeting room rental fees are flexible and negotiable.
Photo of Balmoral
Buckingham 46 x 30 x 13 1380--/--40402220--9/780120--
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Buckingham

Whether you're having high-powered private meetings, small group breakouts or need an office space during your conference, our smaller meeting rooms offer the perfect setting
Room Type:
General Meeting Room
Total Size:
1380 Sq. Mi
Dimensions:
46 x 30 x 13 Ft.
Floor Level:
Windows:
1
Obstructions?
Yes
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$600.00 CAD
Full Day Rental:
C$900.00 CAD
Evening Rental:
C$600.00 CAD
24 Hr. Hold Rental:
C$1100.00 CAD
All meeting room rental fees are flexible and negotiable.
Photo of Buckingham
Library 0 x 0 x 14 78440/----------20--/--------
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Library

With the best view in Victora, The Library overlooks the picturesque Inner Harbour and Legislative Buildings. Originally called the Rose Room or ladies lounge when the hotel opened in 1908, it now offers an intimate setting for private events. With the original hardwood flooring, wood paneling and a working fireplace this stunning room is the perfect venue for everything from board meetings to brainstorming sessions.
Room Type:
General Meeting Room
Total Size:
784 Sq. Mi
Dimensions:
0 x 0 x 14 Ft.
Floor Level:
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$700.00 CAD
Full Day Rental:
C$900.00 CAD
Evening Rental:
C$500.00 CAD
24 Hr. Hold Rental:
C$900.00 CAD
All meeting room rental fees are flexible and negotiable.
Kensington 19 x 19 x 13 361--/--151616129--/--2536--
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Kensington

Room Type:
General Meeting Room
Total Size:
361 Sq. Mi
Dimensions:
19 x 19 x 13 Ft.
Floor Level:
Windows:
1
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$250.00 CAD
Full Day Rental:
C$350.00 CAD
Evening Rental:
C$250.00 CAD
24 Hr. Hold Rental:
C$500.00 CAD
All meeting room rental fees are flexible and negotiable.
Douglas Suite 26 x 16 x 9 416--/----------12--/--------
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Douglas Suite

Room Type:
General Meeting Room
Total Size:
416 Sq. Mi
Dimensions:
26 x 16 x 9 Ft.
Floor Level:
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$200.00 CAD
Full Day Rental:
C$300.00 CAD
Evening Rental:
C$200.00 CAD
24 Hr. Hold Rental:
C$400.00 CAD
All meeting room rental fees are flexible and negotiable.
Blanshard Suite 26 x 16 x 9 416--/----------12--/--------
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Blanshard Suite

Room Type:
General Meeting Room
Total Size:
416 Sq. Mi
Dimensions:
26 x 16 x 9 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$200.00 CAD
Full Day Rental:
C$300.00 CAD
Evening Rental:
C$200.00 CAD
24 Hr. Hold Rental:
C$400.00 CAD
All meeting room rental fees are flexible and negotiable.
Craigdarroch 14 x 20 x 12 240--/----12101010--/--15----
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Craigdarroch

Room Type:
General Meeting Room
Total Size:
240 Sq. Mi
Dimensions:
14 x 20 x 12 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
C$250.00 CAD
Full Day Rental:
C$350.00 CAD
Evening Rental:
C$250.00 CAD
24 Hr. Hold Rental:
C$500.00 CAD
All meeting room rental fees are flexible and negotiable.

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