EMBASSY SUITES INDIANAPOLIS DOWNTOWN

110 West Washington St., Indianapolis, IN 46204 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Marion County
39.76718-86.16068
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Average
3.5/ 5

Based on 782 guest reviews

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  • Includes an indoor swimming pool
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 21.5%!
  • Gym / Fitness Center Available
  • Hotel has 360 rooms
  • Check out time: 12 pm
  • Group friendly rating of 10.0/10
  • Hotel has 11 meeting rooms

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Room Types

Check Rates 1 Bedroom Suite 1double 1twin Mobility Accessible Roll In Shower Complimentary Cooked To Order Brea
Non-Smoking
Check Rates 1 Bedroom 2 Bath Bi Level Suite
Non-Smoking
Check Rates 1 Bedroom Suite 1 Double 1 Twin Mobility Accessible Roll In Shower
Non-Smoking
Check Rates 1 King 1 Bedroom Suite Mobility Accessible Roll In Shower No Complimentary Cooked To Order Breakfas
Smoking
Check Rates 1 King 1 Bedroom Suite Mobility Accessible Roll In Shower No
Smoking
Check Rates 1 King Bedroom Spacious Living Room
Non-Smoking
Check Rates 1 King Bedroom Spacious Living Room Refrigerator Microwave
Non-Smoking
Check Rates 1 King Bedroom Spacious Living Room Refrigerator Microwave Outdoor Balcony with City Views
Non-Smoking
Check Rates 2 Double Beds Suite
Non-Smoking
Check Rates 2 Masuiter Bedrooms Spacious Living Room
Non-Smoking
Check Rates 2 Masuiter Bedrooms Spacious Living Room Refrigerator Microwave
Non-Smoking
Check Rates 2 Masuiter Bedrooms Spacious Living Room Refrigerator Microwave Outdoor Balcony with City Views
Non-Smoking
Check Rates 2 Room Executive Corner Suite 1 King Bed
Non-Smoking
Check Rates 2 Room Executive Corner Suite 2 Double Beds
Non-Smoking
Check Rates 2 Room Executive Corner Suite 2 Double Beds Larger Parlor High Speed Avail Sofa Bed Refridgerator
Non-Smoking
Check Rates 2 Room Executive Corner Suite 2 Double Beds Larger Parlor High Speed Avail Sofa Bed Refridgerator Co
Non-Smoking
Check Rates 2 Room Suite 1 King Bed
Non-Smoking
Check Rates 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception High Speed Inet Av
Non-Smoking
Check Rates 2 Room Suite 2 Double Beds
Non-Smoking
Check Rates 2 Room Suite 2 Double Beds Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates 2 Room Suite 2 Double Beds Complimentary Cooked To Order Breakfast Evening Reception High Speed Inet
Non-Smoking
Check Rates 2rm Executive Corner Suite 1 King Bed Larger Parlor High Speed Avail Sofa Bed Refig
Non-Smoking
Check Rates 2rm Executive Corner Suite 1 King Bed Larger Parlor High Speed Avail Sofa Bed Refig Complimentary Co
Non-Smoking
Check Rates 2x Points Package 1 Bedroom Suite 1double 1twin Mobility Accessible Roll In Shower Complimentary Co
Non-Smoking
Check Rates 2x Points Package 1 King 1 Bedroom Suite Mobility Accessible Roll In Shower No Complimentary Cooked
Smoking
Check Rates 2x Points Package 2 Masuiter Bedrooms Spacious Living Room Refrigerator Microwave
Non-Smoking
Check Rates 2x Points Package 2 Room Executive Corner Suite 2 Double Beds Larger Parlor High Speed Avail Sofa Be
Non-Smoking
Check Rates 2x Points Package 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates 2x Points Package 2 Room Suite 2 Double Beds Complimentary Cooked To Order Breakfast Evening Recepti
Non-Smoking
Check Rates Executive 2 Double Beds Corner Suite
Non-Smoking
Check Rates Executive Suite 1 King Bed
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Balcony
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Balcony Refrigerator Microwave
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Balcony Refrigerator Microwave Outdoor Balcony with City Views
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Whirlpool
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Whirlpool Refrigerator Microwave
Non-Smoking
Check Rates King Bedroom Bi Level Suite with Whirlpool Refrigerator Microwave Bath with Sunken Whirlpool Tub
Non-Smoking
Check Rates King Suite
Non-Smoking
Check Rates Premium WiFi 2 Room Executive Corner Suite 2 Double Beds Larger Parlor High Speed Avail Sofa Bed Ref
Non-Smoking
Check Rates Premium WiFi 2 Room Suite 1 King Bed Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates Premium WiFi 2 Room Suite 2 Double Beds Complimentary Cooked To Order Breakfast Evening Reception
Non-Smoking
Check Rates Premium WiFi 2rm Executive Corner Suite 1 King Bed Larger Parlor High Speed Avail Sofa Bed Refig
Non-Smoking
Check Rates Room
Non-Smoking
Check Rates Room 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Roll in Shower
Non-Smoking
Check Rates Suite 2 Double Beds Accessible
Non-Smoking

Local Attractions

Connected to Circle Centre Mall with hundreds of shopping, dining & entertainment options. Two blocks to Lucas Oil Stadium & Conseco Fieldhouse. Connected to Indiana Convention Center via skyway & the State Capitol via underground tunnel. Local attractions include Indianapolis Zoo, Museums & the Canal. Located in multi use facility with TJ Maxx, Weber Grill, Panera Bread & Off track betting facility in building.

Verified Reviews of Embassy Suites Indianapolis Downtown

Below are the verified reviews from guests that we have booked recently:
"What A Hit!"
Overall Score5.0/ 5
Our daughter was married at The Tower in Downtown Indianapolis on 9/26/15. We had 20 rooms booked for Friday evening and 30 for Saturday evening. We worked with K in group sales beginning in Feb of 2015 to get things arranged and set up. She and her staff were excellent! We had an online tool provided to see who had and had not made reservations. Indianapolis had two big events scheduled and the rooms booked quickly. K kept in contact with us prior to our block cutoff date and we were able to call those who we knew needed rooms which was perfect! All of the wedding guests who wanted rooms got them and K additionally assisted in moving some guests around to ensure they got the rooms they wanted. K and her staff were awesome to work with! There were three folks on the front desk during the entire weekend and our group as well as other guests had no waiting in lines and the check in process was a breeze! Breakfasts were outstanding and the made to order omelets stellar! The staff was very pleasant, effective and efficient. There were an incredible number of people being served and the lines moved along well. The food was abundant, continually being re filled, hot and the silverware bins replenished about every five minutes. No problems! We had a lot of compliments from our guests regarding the accommodations we had selected for the "block." A Big Thanks to K in group sales and The Embassy staff.
(Group coordinator, booked 15 rooms), from US flag
03-Oct-2015 Verified Review, stayed from Sat Sep 26 to Sun Sep 27 2015 at a $169.00 group rate (10% discount).

Summary of Verified Reviews

Summary of 767 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
77
Good

Good city hotel. Near city centre in a great location. Bar is awesome. Popular among business travelers.

“Close to everything downtown” “Great breakfast options”

Good Overall Ranking Top 44% in city
Excellent City Hotel Top 6% in city
Great Business Hotel Top 20% in city
Best Breakfast In City

Good to know

  • Poor beds

    “Blanket for the couch was old” “Beds were small”

  • Poor access to parking

    “Parking garage was horrible” “Hard to find entrance to parking ramp”

  • Hotel is outdated

    “Furnishings are pretty dated” “Overall hotel is a bit dated”

  • Poorly-maintained rooms

    “Coffee maker that did not work” “A/C doesn't work”

Review highlights

Breakfast

85/100
184 reviews

Great and affordable breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

83/100
234 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping. Close to business sites.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Bar

79/100
56 reviews

Great, affordable bar with good drinks.

“Free drinks and appetizers” “Included free beer” “Wonderful evening cocktail”

Service

77/100
216 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

63/100
68 reviews

Horrible dining experience with unappetizing desserts & fruits. Great, well priced menu with excellent snacks.

“The best pancakes” “Free drinks and appetizers” “Close to all the restaurants”

Cleanliness

60/100
152 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. Dirty bathroom.

“Living room wet” “Carpet was soaked” “Everything dated and dingy”

Comfort

44/100
168 reviews

Noisy room lacking in comfort. Cramped bathrooms, uncomfortable beds, and inadequate A/C.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

43/100
357 reviews

Room maintenance is lacking, as are beds, kitchenettes and furnishings. Rooms are generally OK but old with poor air conditioning and TV's. Small rooms and dirty bathrooms.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

35/100
73 reviews

Old facilities and unpleasant entrance area.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
112 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Good choice for a city trip. Good for business people.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

WiFi

14/100
17 reviews

Poor, over-priced WiFi.

“Signal was terrible” “WiFi spot not controlled” “Wifi didnt work”

Wellness

13/100
16 reviews

Poor wellness & sports facilities.

“Hot tube was not working” “No sauna” “Pool and hot tubs were shut”

Ranked top 45% by families, with a score of 74

Good to know

  • Unpleasant entrance area

    “Does not have a street entrance” “Loud atrium and elevators”

  • Bad furniture

    “Fixtures old” “Blanket for the couch was old”

  • TV is not good

    “One tv didn't work” “TV didn't work”

  • Poor beds

    “Blanket for the couch was old” “Beds were small”

Review highlights

Breakfast

85/100
31 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

84/100
39 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Service

76/100
49 reviews

Friendly, more-or-less professional service, and so-so reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

63/100
8 reviews

Food is all right.

“The best pancakes” “Free drinks and appetizers” “Including potatoes”

Cleanliness

57/100
23 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Everything was clean and fresh” “Carpeting in the room was dirty” “Dirty towel”

Room

36/100
75 reviews

Poorly-maintained rooms with crummy furniture and TVs. Rooms are big, and clean enough, but beds are uncomfortable and bathrooms are horrible.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

34/100
14 reviews

Poor buildings and an uninspiring entrance area.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Comfort

33/100
32 reviews

Big rooms but uncomfortable with bad beds.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Vibe

24/100
18 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 22% by couples, with a score of 83

Good to know

  • Noisy

    “Loud atrium and elevators” “Door loudly”

  • Poor access to parking

    “Parking garage was horrible” “Hard to find entrance to parking ramp”

  • Bar is awesome

    “Free drinks and appetizers” “Included free beer”

  • Tasty breakfast

    “Breakfast each morning was delicious” “Delicious breakfast buffet”

Review highlights

Breakfast

83/100
32 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

83/100
32 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Service

80/100
34 reviews

Adequately professional and very friendly service with good reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Bar

78/100
10 reviews

Bar is awesome.

“Free drinks and appetizers” “Included free beer” “Wonderful evening cocktail”

Cleanliness

62/100
23 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“It smells dusty” “Carpet was soaked” “Everything dated and dingy”

Food

61/100
6 reviews

Food is all right.

“Free drinks and appetizers” “Including potatoes” “Dry eggs and bacon”

Room

54/100
52 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Blanket for the couch was old” “Ventilation system was terrible” “Carpeting in the room was dirty”

Comfort

52/100
19 reviews

Overall comfort is OK and rooms are large, yet noisy with poor beds.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Amenities

33/100
12 reviews

Poor hotel buildings.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
15 reviews

Poor vibe. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 52% by business travelers, with a score of 74

Good to know

  • Clean hotel facilities

    “Everything was cleaned” “Clean fitness center”

  • Friendly service

    “Bellhop was excellent and friendly” “Staff was amazingly friendly and helpful”

  • Fantastic service

    “Bellhop was excellent and friendly” “Excellent food service”

  • Tasty breakfast

    “Breakfast each morning was delicious” “Delicious breakfast buffet”

Review highlights

Location

82/100
11 reviews

Great location.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Breakfast

82/100
8 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Service

78/100
11 reviews

Friendly service and great reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

68/100
5 reviews

Food is all right.

“The best pancakes” “Free drinks and appetizers” “Including potatoes”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“It smells dusty” “Carpet was soaked” “Everything dated and dingy”

Comfort

44/100
7 reviews

Uncomfortable.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

43/100
18 reviews

Rooms acceptably clean, but needing maintenance, with bad bathrooms.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

36/100
6 reviews

Poor hotel buildings.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
9 reviews

Poor vibe. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 48% by solo travelers, with a score of 80

Good to know

  • Uncomfortable

    “A/C doesn't work” “Ventilation did not work”

  • Great location

    “Excellent restaurants nearby” “Location was excellent”

  • Room is not nice

    “Couch and chairs were so worn” “Ventilation system was terrible”

Review highlights

Location

83/100
5 reviews

Great location.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Comfort

42/100
3 reviews

Uncomfortable.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

39/100
4 reviews

Room is not nice.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Good to know

  • Poor beds

    “Blanket for the couch was old” “Beds were small”

  • Poor access to parking

    “Parking garage was horrible” “Hard to find entrance to parking ramp”

  • Hotel is outdated

    “Furnishings are pretty dated” “Overall hotel is a bit dated”

  • Poorly-maintained rooms

    “Coffee maker that did not work” “A/C doesn't work”

Review highlights

Breakfast

84/100
184 reviews

Great and affordable breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

83/100
233 reviews

Great location. Expensive, terrible parking. Central location with great sightseeing, dining out and shopping. Close to business sites.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Bar

79/100
56 reviews

Great, affordable bar with good drinks.

“Free drinks and appetizers” “Included free beer” “Wonderful evening cocktail”

Service

77/100
216 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

63/100
68 reviews

Horrible dining experience with unappetizing desserts & fruits. Great, well priced menu with excellent snacks.

“The best pancakes” “Free drinks and appetizers” “Including potatoes”

Cleanliness

60/100
152 reviews

Rooms and pool are acceptably clean. Clean hotel facilities. Dirty bathroom.

“It smells dusty” “Carpet was soaked” “Everything dated and dingy”

Comfort

44/100
168 reviews

Noisy room lacking in comfort. Cramped bathrooms, uncomfortable beds, and inadequate A/C.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

43/100
357 reviews

Room maintenance is lacking, as are beds, kitchenettes and furnishings. Rooms are generally OK but old with poor air conditioning and TV's. Small rooms and dirty bathrooms.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

35/100
73 reviews

Old facilities and unpleasant entrance area.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
112 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

WiFi

14/100
17 reviews

Poor, over-priced WiFi.

“Signal was terrible” “WiFi spot not controlled” “Wifi didnt work”

Wellness

13/100
16 reviews

Poor wellness & sports facilities.

“Hot tube was not working” “No sauna” “Pool and hot tubs were shut”

Ranked top 44% by families, with a score of 73

Good to know

  • Unpleasant entrance area

    “Does not have a street entrance” “Loud atrium and elevators”

  • Bad furniture

    “Fixtures old” “Blanket for the couch was old”

  • TV is not good

    “One tv didn't work” “TV didn't work”

  • Poor beds

    “Blanket for the couch was old” “Beds were small”

Review highlights

Breakfast

85/100
31 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

84/100
39 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Service

76/100
49 reviews

Friendly, more-or-less professional service, and so-so reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

63/100
8 reviews

Food is all right.

“The best pancakes” “Free drinks and appetizers” “Including potatoes”

Cleanliness

57/100
23 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Everything dated and dingy” “Carpeting in the room was dirty” “Dirty towel”

Room

35/100
75 reviews

Poorly-maintained rooms with crummy furniture and TVs. Rooms are big, and clean enough, but beds are uncomfortable and bathrooms are horrible.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

34/100
14 reviews

Poor buildings and an uninspiring entrance area.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Comfort

33/100
32 reviews

Big rooms but uncomfortable with bad beds.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Vibe

24/100
18 reviews

Atmosphere not particularly friendly, giving poor vibes. Unpleasant entrance area. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 25% by couples, with a score of 82

Good to know

  • Noisy

    “Loud atrium and elevators” “Door loudly”

  • Poor access to parking

    “Parking garage was horrible” “Hard to find entrance to parking ramp”

  • Bar is awesome

    “Free drinks and appetizers” “Included free beer”

  • Tasty breakfast

    “Breakfast each morning was delicious” “Delicious breakfast buffet”

Review highlights

Breakfast

83/100
32 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Location

83/100
32 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Service

80/100
34 reviews

Adequately professional and very friendly service with good reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Bar

78/100
10 reviews

Bar is awesome.

“Free drinks and appetizers” “Included free beer” “Wonderful evening cocktail”

Cleanliness

62/100
23 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Carpet was soaked” “Everything dated and dingy” “Dirty towel”

Food

61/100
6 reviews

Food is all right.

“The best pancakes” “Free drinks and appetizers” “Including potatoes”

Room

54/100
52 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Couch and chairs were so worn” “Carpet was soaked” “Ventilation system was terrible”

Comfort

52/100
19 reviews

Overall comfort is OK and rooms are large, yet noisy with poor beds.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Amenities

33/100
12 reviews

Poor hotel buildings.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
15 reviews

Poor vibe. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 65% by business travelers, with a score of 68

Good to know

  • Hotel is outdated

    “Furnishings are pretty dated” “Overall hotel is a bit dated”

  • Clean hotel facilities

    “Everything was cleaned” “Clean fitness center”

  • Friendly service

    “Bellhop was excellent and friendly” “Staff was amazingly friendly and helpful”

  • Poorly-maintained rooms

    “Coffee maker that did not work” “A/C doesn't work”

Review highlights

Location

82/100
10 reviews

Great location.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Breakfast

82/100
8 reviews

Tasty breakfast.

“Breakfast each morning was delicious” “Delicious breakfast buffet” “Great breakfast options”

Service

78/100
11 reviews

Friendly service and great reception.

“Bellhop was excellent and friendly” “Excellent food service” “Staff was amazingly friendly and helpful”

Food

68/100
5 reviews

Food is all right.

“The best pancakes” “Free drinks and appetizers” “Close to all the restaurants”

Cleanliness

63/100
11 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Carpet was soaked” “Everything dated and dingy” “Dirty towel”

Comfort

44/100
7 reviews

Uncomfortable.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

43/100
18 reviews

Rooms acceptably clean, but needing maintenance, with bad bathrooms.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Amenities

36/100
6 reviews

Poor hotel buildings.

“No sound proofing from the hallway” “Hallways are in bad condition” “Outdated decor”

Vibe

24/100
9 reviews

Poor vibe. Hotel is outdated.

“Furnishings are pretty dated” “Overall hotel is a bit dated” “Hallways are in bad condition”

Ranked top 69% by solo travelers, with a score of 78

Good to know

  • Uncomfortable

    “A/C doesn't work” “Ventilation did not work”

  • Great location

    “Excellent restaurants nearby” “Location was excellent”

  • Room is not nice

    “Couch and chairs were so worn” “Ventilation system was terrible”

Review highlights

Location

83/100
5 reviews

Great location.

“Excellent restaurants nearby” “Location was excellent” “Excellent location in downtown”

Comfort

42/100
3 reviews

Uncomfortable.

“A/C doesn't work” “Ventilation did not work” “Loud atrium and elevators”

Room

39/100
4 reviews

Room is not nice.

“Couch and chairs were so worn” “Ventilation system was terrible” “Carpeting in the room was dirty”

Review Semantics by TrustYou

Customer Reviews of Embassy Suites Indianapolis Downtown

3.5 out of 5. Based on 782 guest reviews , Average

Property Description

The Embassy Suites is a beautiful all suite hotel located in the heart of downtown Indianapolis. The hotel is connected to the Circle Centre Mall with over 100 different shops, restaurants and entertainment options. All guests receive a deluxe, two-room suite with bedroom and living room. Rate includes two hours of complimentary cocktails each evening and a full, cooked-to-order breakfast each morning. The Claypool Grille is available for lunch and dinner or wind down with a cocktail. An indoor pool, jacuzzi, sauna and fitness center is also available. The hotel offers 10,000 square feet of newly renovated meeting space that is ideal for meetings, banquets or receptions. Parking is available in an attached indoor garage at $22 per day for registered guests. Each suite is beautifully decorated with a private bedroom and spacious living room. All of our suites are fully equipped with two televisions, a refrigerator, microwave oven, coffee maker, two telephones with data ports, voice mail and a well lit dining/work table. Take a look at some of our available floor plans. High speed internet access available in all suites for a nominal fee.

Details / Other Expenses

Check In: 4 pm
Check Out: 12 pm
Year of Last Renovation: 2012
Floors: 13
Rooms: 360
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 360
Handicap Rooms:
Suites: 12
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 11 View Spaces
Meeting Space: 10000 sq. feet
Banquet Space: Holds 150 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11am-11pm
Pool Info:
Indoor Pool open from 6am-11pm.
Policies / Expenses
Cancellation:
24 hours for individual reservations
Nightly Parking: 22
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 10.00%
Food and Beverage Tax: 9.00%
Parking Fee: 22.00 Per Night
Additional Person Fee: 20.00 Per Person
Rooms Wireless Internet Fee: 11.95 Per Day
Meeting Wireless Internet Fee: 11.95 Per Day
Meeting Wired Internet Fee: 100.00 Per Day
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%
Banquet Bartender Fees: 75.00 Per Hour
Avg. Continental Breakfast Cost: 12.00 Per Person
Avg. Buffet Breakfast Cost: 17.95 Per Person
Avg. Plated Lunch Cost: 20.95 Per Person
Avg. Plated Dinner Cost: 29.95 Per Person
Morning Break Cost: 8.00 Per Person
Afternoon Break Cost: 8.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Jacuzzi
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Sauna
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

12 miles from Indianapolis International Airport. $10.00 Go Express Shuttle to/from airport each way

Local Shuttle Info: $10.00 Go Express Shuttle to/from airport each way $16.00 Unique Limo Service to/from airport each way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

• Complimentary full cooked-to-order breakfast buffet each day. Items include: Eggs cooked to order, French toast, pancakes, sausage, bacon, hash browns, waffles, etc. • Complimentary evening Manager’s Reception consisting of both non-alcoholic and alcoholic beverages with light snacks.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Previously known as:
Embassy Suites Hotel Downtown Indianapolis

Seasonality and Projections at Embassy Suites Indianapolis Downtown

Rate fluctuations of Embassy Suites Indianapolis Downtown

The chart above shows fluctuations of prices for both group prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 35.2% in the month of August 2014 and the highest average individual rate is $230 in the month of May 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Suites Indianapolis Downtown in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Embassy Suites Indianapolis Downtown

Below are the meeting, banquet, conference and event spaces at Embassy Suites Indianapolis Downtown.

Feel free to use the Embassy Suites Indianapolis Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Indianapolis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ambassador 84 x 26 x 8 2184 --/175 -- 100 60 -- -- --/-- 210 250 --
Close This

Ambassador

Room Type:
Ballroom
Total Size:
2184 Sq. Feet
Dimensions:
84 x 26 x 8 Ft.
Floor Level:
5
Windows:
0
Natural Light?:
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Chancellor 84 x 26 x 8 2184 --/175 -- 100 60 -- -- --/-- 210 250 --
Close This

Chancellor

Room Type:
Ballroom
Total Size:
2184 Sq. Feet
Dimensions:
84 x 26 x 8 Ft.
Floor Level:
5
Windows:
0
Natural Light?:
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Consulate 38 x 52 x 8 1976 --/140 -- 100 60 -- -- --/-- 150 220 --
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Consulate

Room Type:
Ballroom
Total Size:
1976 Sq. Feet
Dimensions:
38 x 52 x 8 Ft.
Floor Level:
5 Below Ground
Windows:
0
Natural Light?:
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Coronation 33 x 84 x 8 2772 --/240 -- 200 100 -- -- --/-- 280 300 --
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Coronation

Room Type:
Ballroom
Total Size:
2772 Sq. Feet
Dimensions:
33 x 84 x 8 Ft.
Floor Level:
5
Windows:
2
Natural Light?:
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Envoy 13 x 30 x 8 390 --/-- -- -- -- -- 10 --/-- -- -- --
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Envoy

Room Type:
Boardroom
Total Size:
390 Sq. Feet
Dimensions:
13 x 30 x 8 Ft.
Floor Level:
5
Windows:
0
Natural Light?:
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Diplomat 15 x 35 x 8 525 --/30 -- 25 -- -- -- --/-- 45 40 --
Close This

Diplomat

Room Type:
General Meeting Room
Total Size:
525 Sq. Feet
Dimensions:
15 x 35 x 8 Ft.
Floor Level:
18
Windows:
0
Natural Light?:
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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