Route 104 Km. 0.3, Mayaguez 00681 Puerto Rico (PRI)
3.5 Star Resort Casino
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Based on 443 guest reviews

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  • Includes an outdoor pool
  • Fitness + Health Center
  • 144 rooms in property
  • 5 floors in property
  • 4 suites in property
  • Check-in: 3:00pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 8.7/10
  • 12 conference rooms in property

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Room Types

Check RatesDeluxe Run Of The House with Balcony Rack Daily Rates
Check RatesMain Tower
Check RatesSky Tower
Check RatesStandard Double Room
Check RatesStandard Run Of The House Rack Daily Rates
Check RatesSuite Rack Daily Rates
Check RatesSup Run Of The House Ocean View Rack Daily Rates
Check RatesSuperior Room

Local Attractions

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Customer Reviews of Mayagüez Resort & Casino

3.0 out of 5. Based on 443 guest reviews, Average

Property Description

The Mayagüez Resort & Casino is a premier business and resort hotel on the Puerto Rico scenic West Coast. Situated on 20 acres of landscaped gardens, the Resort has a hilltop view of the deep water harbor of Mayagüez and only a 5 minute drive to the city business center and the University of Puerto Rico. The Resort is 2 ½ hours away from the Luis Muñoz Marín International Airport and is served by most major airlines and Aguadilla Airport 30 minutes away.Facilities: Our hotel features 144 luxurious guestrooms, which include 3 suites, 8 deluxe and 16 rooms with private balconies. All rooms have individual air conditioning climate control Remote control cable TV Direct dial telephone with voice mailCoffee makers, hair dryers and magnifying mirrorsHigh Speed Internet AccessFor Corporate Floor access adds $10.00 per day per room and includes such amenities as:High Speed Internet AccessComplimentary continental breakfast daily from 6:00am - 10:00am at the Castillo Restaurant Parking Facilities for up to 650 cars, ten flexible meeting & banquet rooms, Olympic size swimming pool, River Pool, outdoor Jacuzzi, mini gym and three tennis courts. El Castillo Restaurant, Chef's Table Room, The Veranda Terrace Bar, Sport Lounge & Casino. Meeting Facilities offers eight flexible function rooms with a total capacity of 12,204 square feet of meeting space. The Convention Center has a maximum capacity of 9,204 square feet divisible into 5 rooms, allowing us to accommodate 560 persons banquet style and making our facilities the best choice for medium size meetings and conventions on the west side of the island. The Casino open from 10:00am to 2:00am. The Paradise Island Casino is BIGGER, BETTER AND BEAUTIFULLY ELEGANT with 10,800 square feet of slot machines and table games. At a cost of 7 million dollars featuring a spacious sports bar, live entertainment dance floor and your favorite sport events transmitted on the big screen. Before & After Beauty Salon Open daily, from 9:00am to 9:00pm.Glanz Health & Beauty Spa open Monday to Saturday from 11:00am until 7:00pm, and Sundays from 12:00pm until 5:00pm. The Recreational Facilities are Swimming pool, outdoor Jacuzzi, 51,000 square feet of Aquatic Recreation at our Multilevel Themed Rockwork River Pool with simulated shore area and Children's Wading Pool for the absolute delight of the whole family. Game Room and Mini Golf at pool area.

Green Sustainability


Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00md
Year of Last Renovation: 2000
Floors: 5
Rooms: 144
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 144
Handicap Rooms: 5
Suites: 4
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 12
Meeting Space: 12204 sq. feet
Banquet Space: Holds 12204 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11:00am - 2:00pm
Pool Info:
All pools are outdoor. The river Pool Village open daily from 9:00am to 6:00pm. The upper pool is open daily from 9:00am to 10:00pm.
Policies / Expenses
72 hour prior to check in
Nightly Parking: 6.42
Typical Group Deposit: 90%
Total Taxes: 11.00%
Total Misc Fees: $19.98 USD
(mandatory resort fees/taxes)
State Tax: 11.00%
Food and Beverage Tax: 7.00% (Tax 7% Tip 18%)
Audio Visual Tax: 7.00%
Resort/Hotel Fee: 19.98 Per Night
Parking Fee: 6.42 Per Night
Cleaning Fee: 0.50 Per Person (Per Day)
Porterage Fee: 3.00 Per Person (Per Stay)
Additional Person Fee: 30.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day (Free)
Meeting Wireless Internet Fee: 150.00 Per Day (1 - 5 Computer)
Food and Beverage Service Charge: 18.00%
Audio Visual Service Charge: 18.00%
Chef Attendant Fees: 50.00 Per Function
Avg. Continental Breakfast Cost: 8.50 Per Person
Avg. Plated Breakfast Cost: 15.00 Per Person
Avg. Buffet Breakfast Cost: 20.00 Per Person
Avg. Plated Lunch Cost: 22.00 Per Person
Avg. Buffet Lunch Cost: 27.00 Per Person
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 25.00 Per Person
Avg. Buffet Dinner Cost: 30.00 Per Person
Morning Break Cost: 8.50 Per Person
Afternoon Break Cost: 8.50 Per Person
Banquet Gallon of Coffee: 22.00 Per Person
Banquet Soda: 2.50 Per Person
Banquet Bottled Water: 2.50 Per Person
Banquet Hosted Bar: 350.00 Per Function (Cash bar is not consume)

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ironing facilities
  • Jacuzzi
  • Non-smoking rooms
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail
  • Hair dresser

Airport & Shuttle Information

BQN Rafael Hernández Airport is a key link between Puerto Rico's Porta del Sol and the United States. 30 minutes between Aguadilla to Mayaguez.

Airport Shuttle? Sorry, no airport shuttle available.

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